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Riverwalk Plaza Hotel & Suites

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100 Villita St, San Antonio, TX 78205
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Riverwalk Plaza Hotel & Suites
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Riverwalk Plaza Hotel & Suites
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416 reviews from our community

Traveler rating
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    75
    37
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

This is not a river view hotel. It was a crap view of the river. You're basically looking at old roofs. The balcony is a joke. The rooms on their site and other sites look nothing like it. It's small. Very small. Their crib, that they swore was nice, was filthy!!!! Never again!!!!

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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a conference. The staff were very helpful, the rooms were nice, and the location was fantastic! Very close to Riverwalk, Alamo, and conference center. Would definitely stay again. Only downside was pool was very small.

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Bedford, Texas
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

At a decent price, this was still an aging hotel, showing a lot of wear. The staff wasn't that helpful when we needed directions, pointing to the mediocre maps from some area brochures’. Basic needs were covered with are refrigerator in the room, but the beds were some of the best I’ve ever slept in! My traveling companions agreed with... More 

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Dallas, TX
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My coworkers and I were only there for a night but had great service and enjoyed hanging out at the bar! The drinks were amazing, and overall customer service was above satisfactory. It was a short stay, and I was happy that we picked the Riverwalk Plaza to stay at.

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Brantford, Canada
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights at this hotel. It is on the edge of the main Riverwalk area and an easy walk to the main area and the Alamo. It's just round the corner from the cathedral where the light show is located. The staff were very courteous and helpful and there was fresh fruit or home baked cookies at... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

What can I say. It is on the edge of the main Riverwalk. That's about it. The front desk upon arrival acted like they were put out just to check us in. The parking garage is narrow and hard to navigate if you have an SUV or larger vehicle. The wi-fi is free, if you want the slow, baseline stuff,... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
4 of 5 stars Reviewed 5 weeks ago

It is a very exotic place and their suites are delightful. The staff is very friendly and always ready to help. The restaurant downstairs offers exquisite cuisines and desserts. Easy access to a trolley stop to take you around.

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Lawton, Oklahoma
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2015

Great location, just off the riverwalk; very professional and courteous staff. Check in/check out very easy and error free. Parking garaage on site. Rooms were clean and very nice, Junior suite is a bit misleading in name, but a nice room with a small balcony overlooking a part of the river walk where the tour boats return to base after... More 

Was this review helpful? Yes 2
123go
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 22, 2015 via mobile

The hotel staff failed to tell their guest about the loud beeping crane outside the hotel until after midnight. They must have had too many complaints, because they stated the other guests were okay with the loud crane noise. I am sure this could be a nice but they need new management. The steep parking garage is like a roller... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 5, 2015

Ok, I admit its nothing to write home about but for that price it was perfectly lovely. As said many times before it's an older hotel and could use a little updating but for the price it was above average. Hence the 4 stars. You can't hold a low to mid range hotel to the standards of a 4 star... More 

Was this review helpful? Yes 2
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