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All 351 San Antonio hotels

BEST WESTERN PLUS Hill Country Suites

2.5 of 5 Hotel   |   18555 US Hwy 281 North, San Antonio, TX 78258 (Far North Central)
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72%
Ranked #95 of 351 hotels in San Antonio
Certificate of Excellence 2014
  • Overview
  • Reviews (115)
  • Photos (9)
  • Amenities
  • Q&A
  • Room tips (18)
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115 people have reviewed this hotel

Traveler rating
    54
    29
    21
    4
    7
See reviews for
47
33
4
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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  • Any
English first
loveslakes
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were late scheduling a stay over near Kerrville for summer camp drop off/pick up and decided to stay here instead on the way west from Houston. We didn't find the two jug handle turns to get to the hotel too difficult, and the hotel amenities worked well enough. The two queen room was comfortable for two adults and two... More

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Duluth
1 review
4 of 5 stars Reviewed 2 weeks ago

hotel was typical good BW hotel, but location was difficult to get to and there was very few easily accessible walking distance amenities. Everything required auto transport, and hotel surrounded by inconvenient one way streets.

Review collected in partnership with Best Western

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BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

The one way streets can be tricky, our staff is always available for easier directions and guidance. Thanks for feedback! More

2 reviews
1 of 5 stars Reviewed 4 weeks ago

We had two rooms reserved for our 5 night vacation. We had to change both rooms. One we were notified before we checked in that the a/c was broke and we had to go to a king instead of two double. We could make that work. The other room...the a/c began leaking all over the carpet after all the luggage... More

Review collected in partnership with Best Western

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BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

We have already addressed your concerns, thank you for sharing your thoughts. More

Vancouver, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great value for the price. Quiet hotel, very convenient to the freeways. Far enough out of town to avoid traffic. Breakfast was good, but I would have preferred a few more healthy choices. Biscuits and gravy are not my thing.

Review collected in partnership with Best Western

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BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

We have already started looking into healthier breakfast options, thanks for the suggestion! More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Had reservations for family to stay with rooms that to be together and a separate room. Well that didn't happen, the family ended up separated and on a different floor that originally asked for. Had an A/C that did not function properly, a microwave that was not working, hairdryer in another room. Showers were mildewed inn all 3 rooms. I... More

Review collected in partnership with Best Western

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BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

So sorry you were not able to get rooms together, we try and accomodate requests to the best of our ability. All other issues have been addressed. More

San Antonio, United States
1 review
5 of 5 stars Reviewed June 16, 2014

We had everything we needed and were very comfortable. Even with our dietary restrictions, we had plenty of options to choose from during breakfast. The staff was friendly and available to help. The facility was well maintained. The location was very convenient to our particular needs. Access on and off of the highway took some getting used to, but overall... More

Review collected in partnership with Best Western

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BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

So happy you had a wonderful stay. More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 11, 2014

My wife and I are seasoned travelers and stay in hotels about 30/60 times a year. We are diamond members of Best Western - which means we stay at their chain a lot of times, during the year. We are looking for a comfortable bed, a safe environment, bug-free, clean towels and reliable WiFi. Weren't too lucky on any with... More

Was this review helpful? Yes 2
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

We appreciate the feedback. Please be assured that all your comments have been addressed. More

vancouver, United States
1 review
4 of 5 stars Reviewed May 31, 2014

I met my family here and was very pleased with the Suites. The staff was cheerful and eager to help with all of our needs. The children were able to use the pool which was well maintained and had floats and beach balls for them to enjoy. I would recommend this Best Western Plus for anyone visiting the area. It... More

Review collected in partnership with Best Western

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BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Glad you enjoyed the beach balls! We thought it is a nice treat for the kids. More

Houston, United States
1 review
5 of 5 stars Reviewed May 21, 2014

Hotel was pretty nice the service the breakfast. The only thing that the pool water was extremely cold it would be nice if they can have heated pool other than that everything was clean. The staff was very helpful and will make you feel very welcome.

Review collected in partnership with Best Western

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McCamey, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2014

We went to San Antonio, Tx to see our grand nephew play in a baseball tournament, on the run I booked the Bestwestern plus, on US Hyway 281 North, the rate was very reasonable and in my budget, The check in was very good, the clerk was very nice and helpful, we unloaded the van and left to watch the... More

Was this review helpful? Yes 1
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

THanks for the feedback. Always helps to have. More

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Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Phone Number:
Location: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
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Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western

9 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Bathroom (1)
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Room/suite (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#50 Business Hotel in San Antonio #95 Top resorts Hotel in San Antonio #95 Luxury Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 
Number of rooms
76

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