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Stay Express Inn & Suites San Antonio Seaworld Medical Center

5336 Wurzbach Road, Loop 410 W, Ex 12 or 13A, San Antonio, TX 78238 (Formerly Super 8 San Antonio SeaWorld / Medical Centers)
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Stay Express Inn & Suites San Antonio Seaworld Medical Center
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Texas
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

This was the nastiest place I've ever seen. It was out of a horror movie! How the ratings were 2.7 when we looked blows my mind! And the price was $300!!! I would give this a negative number if I could! There was a huge blood stain on the side of the bed, which was easy to see because they... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Very attentive staff very nice staff great manager give great deals one of the best hotels in town. Staff attends to every need. I stay here very often. Rooms are clean great pool . had a bunch of fun here. My wife and I stay here. We both licked the hotel very much.

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Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We encountered a family of roaches the first night. Fortunately, the staff relocated us. However, when we awakened the next morning, we found a personal item belonging to a previous occupant under the bed. We gave it to the staff and they did not appear to be concerned. Then they failed to clean the new room the next day, leaving... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

Stayed here for 2 nights everything was fine pool was clean and met some really nice people! Located very close to food places and the city bus system! It is a lil out the way from down town but it doesn't have all the drama!

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

Asked for non smoking room, got a smoking room that was very dirty room. No smoke detector in the room, dirty floor, gross bath room, cigarette ashes on the floor, cockroaches in our room. Hallway and stairwell full of cigarette butts, holes in the wall. When told manager we would not be staying any longer, they didn't understand our reason... More 

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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 2, 2015 via mobile

I just want to warn everyone considering to stay here about what happed to us. We had booked our reservation through Expedia. We paid our money. When we arrived home we noticed a surprise charge of $250.00 from them. We had called numerous of times and left many messages to the manager but we won't return our calls. 3 days... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2015 via mobile

This was a very cheap hotel. It had a pool, a decent looking room from pictures and free breakfast. We were walking to our room and could smell cigarette smoke in the hall from a non smoking hotel. We walked in our room and was greeted with a dirty sheet on the floor. There was eyeliner on the window sill... More 

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1 review
3 of 5 stars Reviewed May 31, 2015

While it was fairly cheap, it was a pretty odd experience. Upon check in I was told that if I called instead of buying online, I would get a cheaper price. The next day I checked out and had a friend call and reserve a room instead for the same price. After checking In about 3 hours after check out,... More 

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1 review
5 of 5 stars Reviewed May 28, 2015 via mobile

I have stayed at this hotel numerous times and everytime the customer service has been well beyond my expectations. Especially Tahsin, he has gone above and beyond his normal duties to make our stay exceptional comfortable and pleasent. He has been the only front desk employee that has taking a moment to assist us with our bookings and gave us... More 

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Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 28, 2015

I stayed between 16 may- 18 may, Beds are uncomfortable, Room wasnt good, isolation is also bad, I can hear the talkings the room next door. I have a suggestion for who planning to stay in this hotel, Don't leave the valuable stuffs or money in your room.

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