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Stay Express Inn & Suites San Antonio Seaworld Medical Center

5336 Wurzbach Road, Loop 410 W, Ex 12 or 13A, San Antonio, TX 78238 (Formerly Super 8 San Antonio SeaWorld / Medical Centers)
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1 room 1 guest
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Stay Express Inn & Suites San Antonio Seaworld Medical Center
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210 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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    63
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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1 review
4 of 5 stars Reviewed 1 week ago

Got military discount so ended up paying 120 for 4 days which I thought was a great deal as it is the best deal I could find. Has everything you need pool, breakfast, room service. Rooms are good size, plenty of parking, and front desk is happy to help with anything. There are cameras everywhere which helps feel safe. Best... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I don't know what all the bad reviews are about but me personally I've had a great experience here...the service is great and the personel are very helpful...the rooms are clean and the a/c works great..this one worker in particular by the name of jahsin helped me in every way he could..if I needed anything he did his best to... More 

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Itmamul Majid T, Manager at Stay Express Inn & Suites San Antonio Seaworld Medical Center, responded to this review

Dear guest, I am very pleased to hear you enjoyed your stay with us at the Stay Express Inn San Antonio. We hope to continue to exceed your expectations and offer you good service. We hope to see you again. Nikki More 

Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2015

This was the nastiest place I've ever seen. It was out of a horror movie! How the ratings were 2.7 when we looked blows my mind! And the price was $300!!! I would give this a negative number if I could! There was a huge blood stain on the side of the bed, which was easy to see because they... More 

Was this review helpful? Yes 1
Itmamul Majid T, Front Office Manager at Stay Express Inn & Suites San Antonio Seaworld Medical Center, responded to this review

Dear Guest, We appreciate you for taking the time to review us. I would like let you know that we thrive to satisfy all of our guests. However, it is not the same in this case. I would like to add that we are taking your words very seriously and just to let you know that we have a weekly... More 

1 review
4 of 5 stars Reviewed July 14, 2015

Very attentive staff very nice staff great manager give great deals one of the best hotels in town. Staff attends to every need. I stay here very often. Rooms are clean great pool . had a bunch of fun here. My wife and I stay here. We both licked the hotel very much.

Was this review helpful? Yes
Itmamul Majid T, Front Office Manager at Stay Express Inn & Suites San Antonio Seaworld Medical Center, responded to this review

Dear Guest thank you very much for your candid comment. We sincerely appreciate your business. More 

Everett, Washington
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 13, 2015

We encountered a family of roaches the first night. Fortunately, the staff relocated us. However, when we awakened the next morning, we found a personal item belonging to a previous occupant under the bed. We gave it to the staff and they did not appear to be concerned. Then they failed to clean the new room the next day, leaving... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

Stayed here for 2 nights everything was fine pool was clean and met some really nice people! Located very close to food places and the city bus system! It is a lil out the way from down town but it doesn't have all the drama!

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

Asked for non smoking room, got a smoking room that was very dirty room. No smoke detector in the room, dirty floor, gross bath room, cigarette ashes on the floor, cockroaches in our room. Hallway and stairwell full of cigarette butts, holes in the wall. When told manager we would not be staying any longer, they didn't understand our reason... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 2, 2015 via mobile

I just want to warn everyone considering to stay here about what happed to us. We had booked our reservation through Expedia. We paid our money. When we arrived home we noticed a surprise charge of $250.00 from them. We had called numerous of times and left many messages to the manager but we won't return our calls. 3 days... More 

Was this review helpful? Yes 7
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2015 via mobile

This was a very cheap hotel. It had a pool, a decent looking room from pictures and free breakfast. We were walking to our room and could smell cigarette smoke in the hall from a non smoking hotel. We walked in our room and was greeted with a dirty sheet on the floor. There was eyeliner on the window sill... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed May 31, 2015

While it was fairly cheap, it was a pretty odd experience. Upon check in I was told that if I called instead of buying online, I would get a cheaper price. The next day I checked out and had a friend call and reserve a room instead for the same price. After checking In about 3 hours after check out,... More 

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