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Drury Inn & Suites San Antonio Northwest Medical Center

Certificate of Excellence
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9806 Interstate Hwy 10W, San Antonio, TX 78240
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Free Hot Breakfast & Wifi
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Drury Inn & Suites San Antonio Northwest Medical Center
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Drury Inn & Suites San Antonio Northwest Medical Center
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193 Reviews from our TripAdvisor Community

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Traveler rating
    99
    55
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    6
    8
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed two nights, Thurs. & Fri., to attend a commencement ceremony for our daughter. We booked a standard two queen bed room. Here'swhat we liked about the room: -good sized room, microwave, refrigerator, flat screen cable TV, good light for reading. -comfortable, firm mattress beds. -bathtub had excellent water control for bath or shower, and has dispensers, rather than... More 

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DruryHotels, General Manager at Drury Inn & Suites San Antonio Northwest Medical Center, responded to this review

Thank you for taking the time to review our hotel. We take great pride in providing the service and amenities that our guest deserve and expect. I am happy to see that overall you had a wonderful stay with us. However, I am sorry to hear that we dropped the ball on a few of our offerings and I assure... More 

Urbandale, Iowa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Drury when I travelled to San Antonio for a conference. I was very impressed with hotel. The elevators are glass and I like that as you can see different things other than the walls of the elevator. The room was comfortable and had the amenities I like to have (i.e. fridge, microwave, coffee maker, etc.). The... More 

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Encinitas, CA
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 26, 2015

Arrived in the middle of a monsoon but the staff was friendly and quick to get us checked in. We really appreciated the automatic door in the back as we carried in our stuff. This hotel includes dinner and breakfast with the cost. Food was so-so and because of the weather, it was very busy. They ran out of food... More 

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Fernandina Beach, Florida
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 23, 2015

Got there too late for the evening munchies (5 to 7:30pm). Went to get some free soda (5 to 10pm) and there were so many unsupervised kids filling up cups, dumping them, and running around, I decided that it wasn't worth the germs! The room (404) smelled like a moldy basement. It was clean but the overwhelming damp smell (carpet?... More 

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DruryHotels, General Manager at Drury Inn & Suites San Antonio Northwest Medical Center, responded to this review

We appreciate hearing from our guests and thank you for taking the time to share your feedback. I am extremely sorry to hear that your stay was less than perfect. We take pride in our cleanliness and it is truly unacceptable that your room smelled. For future stays if you are not pleased with your accommodations, please contact the manager... More 

Waco, TX
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 20, 2015

We stayed at the Drury Inn NW Medical Center for our band trip. 40 people; a mix of high school kids and chaperones. The staff was excellent! The entire property was very clean. The breakfast offerings were outstanding. I recommend this property if you are visiting Six Flags or Sea World. Great location. Friendly staff. Affordable rates. Super location! We... More 

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San Antonio
1 review
5 of 5 stars Reviewed May 18, 2015

This was my first stay at the Drury chain and it was a great experience. Very convenient to have an evening meal served in the hotel at no additional cost. Loved the facilities, as well. Thank you for a great stay in San Antonio!!

Review collected in partnership with this hotel

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Austin, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 13, 2015

We checked in late & it was a quick check in. I was a little confused about the parking & called the front desk twice before I was told about the parking in the back with our room key! Room looked great but there was a piece of long hair hanging on the ceiling with accumulated dust on it. Housekeeping... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

The manager, Adriana, and her staff, Crystal, Brad and Tommy were more than accommodating during my medical stay in San Antonio. The room was clean (just a bit of a slow draining sink), the room was quiet and comfortable and conveniently located to the medical center, shopping and restaurants. I was very pleased with the service and stay and would... More 

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1 review
5 of 5 stars Reviewed April 6, 2015

The hotel made the difference it wa very pleasant , the people in the Hotel were very professional & courteous. Very clean rooms. Convenient location . I was impressed cleanliness of the surroundings as well

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San Antonio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

This hotel is clean, has very friendly employees, a great hot breakfast, and even a 5:30 p.m. food buffet called kickback with 3 free mixed drinks. It also has a great medical rate. I will stay here every time I come to the University Hospital for treatment

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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