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Drury Inn & Suites - Northwest


Hotel class 2.5 of 5
9806 Interstate Hwy 10W, San Antonio, TX 78240
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Reviews you can trust

90% Recommend
4.0 of 5 stars 68 reviews
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1 of 5 stars
mefuge   3 contributions
del rio
Oct 19, 2009 | Trip type: Family
1/1 found this review helpful

My truck was parked right infront of main entrence, my truck has an alarm, they broke my driver side window the alarm went of and the security did nothing,they had alot of time, this people stole my t.v touch screem stereo, and over head screen, amplifiers,c.d's and dvd's all my warranties papers tools every thing i had inside.Broke my dash,... more

Management response from
Kim Chappell, eMarketing Specialist

Thank you for your feedback. We were shocked and angry upon finding that your truck had been broken into. We can certainly understand how frustrating the event was for you. We work diligently to create a safe environment for our guests and are working with the San Antonio Police Department should they need our assistance on your case. If you...

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4 of 5 stars
travelingalong_9   1 contribution
South Carolina
Oct 8, 2009 | Trip type: Business

We have stayed at this particular Drury Inn four times over the past year. The staff were helpful, friendly and accomodating. The afternoon snacks were a treat for the kids. I would highly recommend this hotel for business travelers and families. more

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1 of 5 stars
ATXmwalcher   4 contributions
Austin,Tx
Aug 4, 2009 | Trip type: Family

This hotel is very old. You can really tell when you drive up. This hotel was not our first choice, we actually waited too long to reserve the hotel we really wanted and they book up fast. We went with this hotel due to all the perks it offers and it was fairly cheap, but not too cheap. The room... more

Management response from
Kim Chappell, eMarketing Specialist

We appreciate hearing from our guests and thank you for your feedback. We sincerely apologize that you had several concerns during your stay at our hotel. Your comments will be shared with our team to help us all make changes to improve the level of service and quality you expect and deserve while at our hotel. We are all committed...

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4 of 5 stars
my3girlsAustin   10 contributions
Austin
Jul 31, 2009 | Trip type: Family

This was a nice and clean hotel. It was perfect location, right between Sea World and Fiesta Texas, which we visited both parks on our visit. Staff was friendly and breakfast was good. They had happy hour in the early evening and served pizza and Nachos as a snack. Would stay here again. more

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4 of 5 stars
texaspixie   10 contributions
Houston
Jul 17, 2009 | Trip type: Family

We stayed here one Friday night on our way to West Texas. Check-in was a breeze - We arrived about 7:30 pm and they already had our keys ready for us. The kids went to the indoor pool and although it was crowded but they had plenty of towels available. We arrived at breakfast early the next morning. On weekends... more

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1 of 5 stars
lislian   4 contributions
South Central PA
Jun 16, 2009 | Trip type: Family

This hotel is not exactly a one star, but its rating needs to fall. It is showing its age, the halls are not vacuumed, elevator tone is shrill, there was a beer bottle cap on top of the television cabinet, ice machines on floors 1, 4 and 6 of an 8 story hotel, soft mattresses, and road noise, Little things... more

Management response from
Kim Chappell, eMarketing Specialist

Thank you for your feedback. We appreciate hearing from our guests and sincerely apologize that you had concerns during your stay at our hotel. Your comments will be shared with our team to help us make changes to improve the level of service and quality at our hotel. If ever during a stay with Drury Hotels you have any questions...

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3 of 5 stars
KG111   1 contribution
Mar 20, 2009 | Trip type: Family

This hotel was very good value. But it was also very good value for every family on the planet for Spring Break. The hotel was booked to capacity and the lines for breakfast in the morning were lined up to the front desk. The food was pretty average, but I guess reasonable value for the money we paid. I think... more

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5 of 5 stars
BrightonMan_8   3 contributions
Brighton Mi.
Dec 9, 2008 | Trip type: Family

We drove straight through from Georgia through the night 1000 miles and arrived earlier then expected. We called the hotel at 930am and let them know we were within 50 miles of arrival. The front desk person told us they would have a room ready for us as soon as we arrived even thou check in was not until 3pm... more

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5 of 5 stars
winepourer   15 contributions
Dallas, TX
Nov 26, 2008 | Trip type: Family

My daughter, grandaughter and myself went to San Antonio for a weekend "girl's trip". The location of this hotel was perfect! We went to the Riverwalk, Sea World and the Children's Museum.Each was about 15 - 20 minutes from this hotel. I printed Map Quest maps to all of these locations from home and that made it very easy to... more

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5 of 5 stars
texmacfan   6 contributions
San Antonio, Texas
Oct 4, 2008 | Trip type: Couples

Have stayed here two separate times over the last two weeks, and have been very impressed with the friendly, professional staff, the immaculately clean rooms, and the many extras like free wireless, cocktail hour, and breakfast. They have a small but very well maintained fitness room (though I wish they had an elliptical) and an indoor pool with whirlpool. The... more

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Drury Inn & Suites - Northwest Also Known As

  • Drury Inn Hotel
  • Drury San Antonio
  • Drury Inn San Antonio
  • Drury Inn Hotel San Antonio Northwest
  • San Antonio Drury
  • Drury Inn And Suite Northwest San Antonio
Address: 9806 Interstate Hwy 10W, San Antonio, TX 78240
San Antonio Hotels Drury Inn & Suites - Northwest
4.0/5.0
68