Unlike the other comments I did not have a good stay here. My window was broken so I did not feel secure and no one ever came to fix it. Management was rude, unprofessional and unfriendly. Staff was no better so professional customer service does not exist here. I would have rather stayed elsewhere, and next time I return to... more

We stayed at this property on a sight seeing trip to San Antonio, I found it very convienient to all the local sights, the River Walk and The Alamo are totally within walking distance. We parked the car at the hotel and did not drive it again until we went to Sea World. We walked everywhere. The rooms are very... more

I loved the availability the city bus right there by the hotel, and the staff is terriffic there. more

Good evening, my very first time staying at a Best Western Hotel, Excellent experience. The rooms were spacious and clean, the entire staff customer service was a 10+. Ashley was the front desk clerk when we arrived and when we checked out (great with the guest), Kquintara was there the evening we checked in and the next morning (great with... more

This is the second time I have stayed at this hotel and have found the rooms and service are great. When you see the hotel from the outside, you think the hotel is small, but the rooms are very large and have plenty of room. I had three teenagers and we still had plenty of room. The sevice at the... more

Close to the expressway and just far enough away from the riverwalk (four block to be exact) and right by a metro bus station juts outside the main lobby entry. You really can not beat this hotel for the price and it's location. It pratically puts you back into time with the old western look in the lobby and dinninr... more

The hotel lived up to all the best reviews! We stayed 4 nights, and had a wonderful time. ALL of the staff was friendly and helpful from the management to the housekeeping staff. The desk staff didn't complain when our extended family invaded the lobby for most of an afternoon. The rooms were very big, and clean. The bed was... more

The Sunset Suites was excellent. It was clean and the staff was very friendly. The location was great for a short stroll to the Riverwalk. My team and I were very satisfied and the breakfast was excellent. We will be coming back again and again. more

I was charged 250.00 for smoking in the room even though I don't smoke. I was not even contacted about this charge I just had to find it on my credit card bill. more