I was charged 250.00 for smoking in the room even though I don't smoke. I was not even contacted about this charge I just had to find it on my credit card bill. more
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I was charged 250.00 for smoking in the room even though I don't smoke. I was not even contacted about this charge I just had to find it on my credit card bill. more
I can't understate the helpfulness of the staff particularly Kquintara, she was knowledgable and super friendly to me and my kids, we really really felt at home. The room and hotel were quiet and clean the breakfast was a great deal at $3.45 for a decent meal. I would have liked a pool for the 105 degress summers we have... more
Considering the location, definitely good value. Nice, big rooms with sitting area. Staff very helpful. Wi-fi access excellent. Toiletries supplied were from Bath and Body shop. Hotel buffet breakfast at $3.45 is good value. more
We stayed at Best Western for 2 nights whilst we went to see the Spurs play. The hotel is very well located close to the riverwalk. The rooms were very comfortable although a little small for 2 adults and a small child. There was no noise problems as mentioned in other posts. The breakfast was suitable and the service and... more
I booked this hotel as I needed a place close to the Amtrak station as I arrived in San Antonio at 730pm and my train did not leave until 7am the next morning. I booked my hotel with the Best Western 800 number and made my way to San Antonio by bus. When I arrived I took a cab to... more
Our stay at this hotel was wonderful! From the gleaming lobby to the spacious room to the very friendly staff, everything was great. We didn't hear any train noise like some others have noted, however, there was a car alarm that kept going off out in the parking lot. Our room was large with two queen beds, a pull out... more
I traveled to San Antonio with my best friend for a girls get away weekend. I chose this hotel based on other reviews on Trip Advisor. We arrived very late as we had missed our flight and the hotel had held our room as requested. The rooms are decorated in Mission Style furniture and were very clean and comfortable. The... more
Not knowing what to the hotel was going to be like my mind was put at ease the moment I walked into the hotel. The front lobby was a dream. So clean, neat and very beautiful. The We chose to stay at this wonderful Best Western on our Spring Break 2009. The staff was so nice and helped with everything... more
Reality: noisy, but worse places to stay, majority of staff nice with the exception of the one who stole from us and the manager, John, who indicated that was not possible, neighborhood questionable, breakfast "ok" more
The Sunset Suites is a fabulous place to stay if you want to be in walking distance to the Riverwalk but don't want to pay the high prices of motels that are right on the Riverwalk. This is less than a five minute walk to the "hub" of the riverwalk. The rooms are modern & clean. They have a great... more



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