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All 340 San Antonio hotels »

BEST WESTERN Sunset Suites - Riverwalk

2.5 of 5
1103 East Commerce Street, San Antonio, TX 78205
Hotel amenities
Ranked #16 of 340 hotels in San Antonio
4.5 of 5 stars 205 Reviews
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205 reviews from our community

What travelers say about this hotel
  • Very clean(9)
  • Parking lot(7)
  • Hot breakfast(5)
  • Friendly and helpful(4)
  • Convention center(4)
  • Great Place(3)
  • Small charge(3)
Traveler rating
    120
    53
    11
    10
    11
Only show reviews for Family (46) | Couples (88) | Business (24)
Date Rating
lani1476
San Angelo, Texas
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed February 13, 2012 NEW

I have a new favorite hotel in San Antonio! The Best Western Sunset Suites is amazing! Starting with the pleasant, helpful staff at the front desk, our check in and locating the free extra parking lot (with 24 hour surveillance!) went without a single hitch! Our room was clean and beautiful. We loved all of the period touches - furniture,... More

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aggiegirl67
Temple, Texas
2 reviews
2 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW

My husband and I discovered this hotel a few years ago. We love this place and when its just the two of us we stay here. We dont bring the kiddos because there is not a pool but other than that we love it. It is one block from the Via bus stop. It is walking distance from river walk... More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
February 9, 2012

It's good to see you back. Thank you for your compliments...did you know the City just added a pay-as-you-go bicycle stand across the street from us? It's wonderful, especially when you come as couples; if you'd like you hop on the bikes and ride the downtown area. They have drop-offs for the bikes and you just pick another one up... More

kurtschwochow
Elyria
Contributor
13 reviews
7 helpful votes
4 of 5 stars Reviewed January 30, 2012

i stayed here 4 nights weds-saturday this past week. i picked this place because of the combination of price ($82ish/night) location (right next to alamodome and very short walk to river walk), and mostly excellent tripadvisor reviews. even though i liked my stay very much, and i'm glad i stayed here, i cannot give this place 5 stars. we stayed... More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
February 1, 2012

Thank you so much for your comments, very detailed and thought out; I would have rather seen the Pros first (LOL) but you can be sure that we will check into the Cons as quickly as possible...again thank you for the detailed information so we can follow up on all points. The Parking is free and we do offer additional... More

teresa m
La Porte, Texas
1 review
5 of 5 stars Reviewed January 30, 2012

One of the best places to stay in San Antonio...Close to the river walk with out the High price of the river walk. It started by the Front desk...They were very friendly and orginized. Our room was very large and clean. We walked the whole weekend every where and did not have to fight the traffic. Free parking and if... More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
February 1, 2012

Thank you for your kind comments. We're glad we could be a part of your enjoyable visit to the Beautiful San Antonio Downtown...sounds like you got plenty of exercise as well :). We look forward to seeing you again. More

melodyranch
2 reviews
5 of 5 stars Reviewed January 23, 2012

We were shocked to see how clean and pleasant this hotel was! Easy parking situation and just a few blocks from the Riverwalk. We are coming back again! More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
February 2, 2012

Wow!!! We have to stay impartial towards all our guests, but we think YOU are our favorite as well, we love you too :). But seriously, thank you for your kind words. I will definitely make special mention of your response at our next Staff Meeting, it will mean much to them. We look forward to seeing you again soon. More

MandyMcCain
North Richland Hills, Texas
Reviewer
5 reviews
5 of 5 stars Reviewed January 14, 2012

I used to be a flight attendant (before kids) and I've stayed in a lot of hotels. I was completely impressed with this hotel and pleasantly surprised! My husband and I stayed in this hotel 2 nights while both of our kids participated in the Bands of American competition at the Alamodome. This hotel is so close you can walk... More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
January 16, 2012

Thank you so much for your kind words. We're so excited to have met your needs and approval, especially from a "Professional" traveler, seriously I mean that :). Today's business traveler needs a hassle-free, comfortable place to call home away from home, it is so important and our aim is to be just that. Enough patting ourselves on the back,... More

Rayenell G
Deer Park, Texas
1 review
5 of 5 stars Reviewed January 11, 2012

My husband and I have stayed at this hotel on 3 occasions. The first time was a quick weekend getaway on the Riverwalk and that is when we decided it would not be our last visit. The location is just a few blocks from the Riverwalk without all of the traffic. Easy access for the freeway and free parking. The... More

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Tony Valdez, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
January 13, 2012

We'd love to have you back as often as you wish. Thank you so much for your loyalty, we're happy to have helped make every trip memorable. Have you joined the Best Western Rewards Membership to take advantage of your loyalty to the brand? Hope to see you again, very soon. More

mark d
Lufkin, Texas
1 review
5 of 5 stars Reviewed January 2, 2012

my wife and i wanted to spend new years eve weekend in san antonio, after getting help from aarp and reading reviews of all the other hotels around the san antonio area, we decided on this hotel, the location was great because we wanted to be in walking distance from the riverwalk, we had a excellent view of the fireworks... More

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Tony Valdez, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
January 4, 2012

You did a GREAT JOB on your first review :)...I'm glad your stay went well and you enjoyed the fireworks and the accommodations. Please note that the Fireworks in San Antonio may be changed to every other year - still not confirmed yet, but check the Visitor's Bureau calendar before making your plans. BUT we will love to have you... More

Suebrad
San Diego, California
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed December 22, 2011

My husband and I live 6 months of the year in the San Antonio area and wanted to spend the night in the Riverwalk area and see the new lights there. We wanted a convenient location (to both the freeway and the Riverwalk, downtown area), reasonable price with free parking. I found the Best Western after an extensive search. Coming... More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
December 23, 2011

We're so glad you enjoyed the Holiday Lights at the River Walk, they are beautiful aren't they. As far as the directions to the property, just a quick left coming off the south-bound highway ramp and we're right there, but then you know that now LOL. We need more taxi drivers to work for Mapquest I guess...thank you again and... More

Angelica G
Lockhart, Texas
2 reviews
5 of 5 stars Reviewed December 21, 2011

We were looking to get away for the weekend, last minute. I looked online but decided to call and reserve a room at this hotel. The clerk was very nice and answered all my questions. When we got to the hotel, check in went very smoothly- the only thing was not enough parking. It seemed like maybe there was a... More

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Kiya Safai, General Manager at BEST WESTERN Sunset Suites - Riverwalk, responded to this review
December 22, 2011

We're glad you enjoyed your getaway. It was a busy weekend, but we do offer additional parking at the Via Lot across the street from us (FREE). We pay in advance for them so our guests would have access to the overflow lot...sorry if the desk failed to let you know, we'll have to beat them :) More

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BEST WESTERN Sunset Suites - Riverwalk Also Known As

  • Best Western Riverwalk
  • Best Western San Antonio
  • San Antonio Best Western
Address: 1103 East Commerce Street, San Antonio, TX 78205

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BEST WESTERN Sunset Suites - Riverwalk
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