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All 351 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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87%
Ranked #26 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Tonya M boothwyn, United States
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572 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
boothwyn, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay was very nice. The room was clean and spacious and the location is great--close to Alamo dome and convention center as well as the riverwalk. Small parking lot is the only complaint. The breakfast was nice as well. It included some hot food (egss and sausage or ham) as well as make your own waffles. Usual toast and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for you kind words about your stay. We hope you will come back and see us again soon. More

Edmonton, Canada
Top Contributor
93 reviews 93 reviews
31 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is just off the freeway and a very short walk to the Riverwalk. A huge plus for us was that it was on the side of the freeway that is away from the Riverwalk, which meant we were able to get in and out much easier without fighting the downtown traffic. We weren't charged for parking because we... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for the wonderful feedback regarding your stay with us and we're pleased to hear that you enjoyed your San Antonio visit and glad we could be apart of it. We look forward to seeing you again in the future so please contact me directly for assistance with your next visit to our BEAUTIFUL city. Regards, Osbry Millender Hotel... More

Toronto, Canada
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights in July. Excellent location close to all major tourist spots (walking distance to everything), moments from the Alamodome, friendly staff, clean rooms...no complaints. Reasonably priced compared to other hotels a few minutes closer to the major spots. Room are well sized, quite large, in fact with a nice sitting area, kitchenette, and adequate bathroom. Breakfast is... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

It's great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time and effort to train our team to ensure the highest level of service. Please do not hesitate to contact us for your next visits to San Antonio, TX. We are wishing you all the best... More

Baytown, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is very clean and nicely decorated. The staff was very friendly and helpful. The concerns about this hotel and its location are: the hot and cold water are mixed up on the tub faucet, concern that a small child may get burned, and we took a cold shower before we figured out the problem. The lighting was dark... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More

Houston, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Best Western is conveniently located close by everything the Riverwalk is only blocks away its close to the Riverwalk Mall and right outside down the sidewalk is the SA Metro bus service station where if u want to use city transportation its also conveniently locate right there

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for choosing our Hotel and for sharing such a lovely review. It is always the desire of our team to provide the BEST experience for our guests from check-in to check out. We are delighted that you enjoyed your stay. Please come back and see us again real soon. More

Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Overall this is a great motel. Outside look is a misconception, once inside this is a wonderful place. There is very limited parking at the motel, if you arrive later in the day and have a problem walking this is not the place to stay. The rooms are very nice and comfortable. Overall this was a very nice place to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for staying with us, I'm glad you enjoyed your stay. Other travelers will benefit from your detailed review. We look forward to hosting your next stay in our Beautiful city. More

Houston, TX
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 4th of July weekend 2013. Hotel has >100 rooms, and maybe 30 parking places. Overflow parking is down the dark street and through the alley -- yes the alley. In an unknown city in the less traveled side of town. 1 block from the Amtrak station. Front desk personnel (at check-in and check-out) were unfriendly robots who tell... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and the rest of our guest in the future. I hope that you will consider staying... More

Texas City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my family's second stay at this hotel and we were more pleased than the first time. Check-in was a breeze, hotel staff are super friendly and accommodating, and this is one of the cleanest hotels I've visited. The location is absolutely perfect and parking, though limited, is complimentary. The daily breakfast isn't half bad but it's filling with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your stay. We hope you will come back and see us again real soon. More

Three Rivers, Texas
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This poor experience started when checking into hotel. The front desk clerk walked away with no explanation. She was gone for 5 minutes and the line of guests waiting to check in grew to six guests. No excuses given and the rude behavior continued through check in process. Parking area for the hotel is limited to about 30 spaces and... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again... More

Polk City, Florida
Top Contributor
76 reviews 76 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We yet again took Travel Advisors advice as traveling through the area and as usual and yet again we are so glad we did! This place was very nice, pretty, smelled nice, in an older building but looks redone and smelled nice and looked even better. The location was nice, a little walk to the River Walk but not too... More

Was this review helpful? Yes 3
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you very much for your kind words regarding your hotel stay. We are very glad that you felt comfortable and we hope to welcome you back again soon! More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style
#11 Romantic Hotel in San Antonio #23 Family Hotel in San Antonio #62 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
Number of rooms
64

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