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All 352 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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87%
Ranked #24 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Memphisbelle Kansas City, MO
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586 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Kansas City, MO
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights. The lobby is in the historic part of the building and is absolutely beautiful. The rooms are updated and modern, so you get the historic feel of the property without having to sacrifice modern rooms and amenities. Walking distance to The Alamo and the Riverwalk. We chose to walk to the Riverwalk from the hotel.... More

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Bartlett
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I only had the pleasure to stay in this hotel one night but what a great experience. The building is located about four to five blocks from the river walk so expect a little walk but other than that great place to stay. The rooms are decorated well and are huge. The breakfast in the morning was also awesome. Next... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We are happy that you Experienced Exceptional Service as intended by our Management and Staff. More

Hawalli, Kuwait
Top Contributor
51 reviews 51 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a short walk to the Riverwalk, Alamo, shopping, restaurants, etc. Good location. It was easy for us to get around and close enough to all the downtown and Riverwalk sites. We were able to comfortably walk to the Market Place about a mile away. The hotel room itself was very comfortable, clean and even provided free coffee... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your kind words. Please come again More

Putrajaya, Malaysia
Top Contributor
85 reviews 85 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived on a Sunday evening and as we were checking in the price dropped - a great start! This was a great position as the river walk was only 10 minutes away. The room was spacious and well equipped. A minor complaint is that the room was very dark, even with the curtains open. There were a lot of lamps... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your really nice words and your feedback after your visit at our Hotel. We are delighted to hear that you experienced an enjoyable stay. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again on your next visit. More

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a Great time in San Antonio, my hotel stay at Best Western was the icing on the cake. Very helpful and friendly staff ready to help. Will stay there again on my next venture to Texas. Walk to the Riverwalk and enjoy a great city.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so glad that you enjoyed your stay and we are looking forward to your next visit. We would like to make sure that we can make your next experience with us even more memorable, More

West Hartford
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights in mid July. The check in staff was very nice. I found the hotel to be clean and well maintained overall. My room was spacious and the furnishings were suitable to the locale. One thing that I must say is that the room above me had a bunch of kids running up and down... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The location was perfect, just a few blocks walk from Riverwalk. Hot breakfast included is a plus. Excellent service. The bed was comfy, the room & facility was clean & the price was right! The only downfalls I experienced was no pool for the kids (not a deal breaker though) & the mattress on the sofa bed was horrible. I... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are in the process of replaceing all the mattress's on the sofa bed's. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More

Media, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 5 days. Very close to the Alamodome and Riverwalk. Rooms are decorated in "mission style" which some may find a little dark. Services were good and the staff was top notch. Texas shaped waffles at breakfast! 24 hour security although we walked freely into town with no problems.

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your kind words. Please come again. More

Los Angeles, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel situated in an excellent location within walking distance to the River walk, River Walk Mall and Alamo and the Amtrak Station. I would have given it an excellent rating but there were two days that our room had not been thoroughly cleaned. Taken care of in a timely by the Manager. Friendly staff and good breakfast.

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, More

El Campo, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been to San Antonio several times and (while there are many places to choose from) I pick the Best Western because of the location. Also, free breakfast. Everything is nice and clean. Staff is very polite (except for one girl that wouldn't get me a taxi and she didn't know I had a bad back.) Otherwise, everything was great... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your nice comments and kind words! Hope to welcome you back again real soon to our hotel, Best Western Plus Sunset Suites Riverwalk.. More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style
#12 Romantic Hotel in San Antonio #27 Family Hotel in San Antonio #53 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
Number of rooms
64

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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