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BEST WESTERN PLUS Sunset Suites-Riverwalk

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1103 East Commerce Street, San Antonio, TX 78205
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1 room 1 guest
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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803 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Great Bend, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

We do not travel extensively but do manage a vacation yearly. My sister and husband traveled with us to visit San Antonio, and they have traveled many places. I chose the motel, with some trepidation, not being familiar with the area, and we could not have been more pleased. From booking via phone with Cory to our experience while there.... More 

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Phoenix, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

When it says River Walk, read the small print. Rude Rude front desk ladies. Don't go there for a family trip, they don't have a pool. But it was built in the 1700s. Parking is down the street and you pay per night per car. Hot Texas summer and no swimming pool, what is that. But you can travel 7... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

I would like to apologize for not exceeding your expectations on your 3 night staty with us. Thanks again for your comments and if you need to contact me please feel free. Best Western Blus Sunset Suites Riverwalk Hotel Osbry Millender GM, CHRM, CHA 210-223-4400 work 210-838-0197 cell - More 

Brenham,TX, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

We loved staying here, very convenient to downtown locations. Service and rooms were very nice. The only downside was having to pay for parking. Otherwise we enjoyed our stay at Best Western PLUS Sunset Suites- Riverwalk. While not on the River Walk it was convenient enough for the Alamo and the River overall .It was our first time at a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you in the near future. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a little worried when we drove up top the hotel, but upon entering, I was pleasantly surprised. The lobby area was very pretty. The staff was very upbeat and friendly. Our room was very clean and spacious. I have absolutely no complaints about the room. It was a bit of a walk to get top the riverwalk, but... More 

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your recent stay at our hotel. We see that your stay was pleasant and that our accomodations and our staff had you feeling your BEST!! Thank you and Please come again soon. More 

Covington, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Close to Amtrak station. Loved how the rooms were decorated. Would recommend this hotel to anyone looking for a nice hotel but not over the top fancy. I would say it is one of the best hotels I have ever stayed at and would stay here every time I visit San Antonio.

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you again in the near future...... More 

Dallas, United States
1 review
1 of 5 stars Reviewed 1 week ago

I visited hotel for a surprise birthdate trip of which was booked online as a package. I immediately contacted the hotel to confirm with the staff which advised me that my tickets would be provided upon my arrival which was a complete lie. I was mislead the entire weekend that I would get the tickets to talk to the GM/Osbry... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

I would like to apologize for not exceeding your expectations I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More 

Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

very nice hotel very nice people very close to downtown hemisphere area close to I 37 close to good sports venues very nice building parking a little inconvenient but not too bad, a little too far to walk to riverwalk but price probabaly justifies catching a cab for a 5 minute ride I would definetily stay here again I stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments, along with my team we are certainly looking forward to welcoming you back. Thanks again, More 

Houston, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is about 10 minutes walk from the riverwalk (River Center). The sunset station is right behind it and its worth a visit as well. The parking used to be free but now they charge for it. The breakfast is alright. The staff is very friendly. This was my second stay here and would recommend to everyone.

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive feed back about your visit to our Hotel ... We are looking forward to your return visit. Kind regards Your Best Western Plus Sunset Suites Riverwalk Hotel Family.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived in San Antonio Sunday mid August 2015. My agent who always does a pretty good job in accommodating me as I travel quite often with my work, booked at the Marriott downtown San Antonio. I arrived on a Sunday and stayed at the Marriott only through Tuesday because my agent made a mistake and did not book the... More 

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for taking the time to share your over all experience with us. We are delighted to know that you enjoyed our staff genuine caring attitude and found our location close to where you needed to be. We appreciate you recommending us to others and look forward to having you stay with us again More 

Port Saint Lucie, Florida
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From actual coffee cups to real glass glasses both in the room and at the breakfast area, the motel was by far the best we visited in our three week mid-west mid-south travels. Head and shoulders above any of the Choice Hotels we booked. The staff was gracious, the rooms perfectly clean and all within walking distance of Riverwalk. The... More 

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We're always delighted when Our Guest take the time and write a review about our hotel. Thank you so much for the great review, .we're glad you loved the atmosphere and that you felt comfortable. Thank you for highlighting the staff. We're sure you must have had a lovely time exploring San Antonio, TEXAS. Please come again. More 

Hotel Review Summarization

What travelers say

  • FREE parking(5)
  • Very nice(3)
  • River walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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