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All 352 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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86%
Ranked #25 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DaltonDomenico DALTON
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590 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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DALTON
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel on the outskirts of Riverwalk and Alamo. Accommodations are very nice but it ls farther from the River walk than you might expect - about 15 minute walk,. It is a very good value for the extra distance.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your kind words about your stay. We hope you will come back and see us again soon. More

London
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is close to Riverwalk / Alamo and central San Antonio - 5 minutes walk. Hotel was clean , with lots of character and served a good hot breakfast. The only downside was a smoke alarm in the room beeping every couple of hours. This was mentioned DAILY to the Front Desk but clear (when it went off in the... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me. I am so sorry about the fire alarm, I had no idea this was a problem in your room or I would have contacted you durning your stay with us as I try to do will any guest... More

Garland, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

While we loved most things about the hotel, we will likely not return. My wife suspected they weren't changing out the sheets and marked a corner to test. They failed the test and we requested 4 times for them to be changed with no success. Got back from dinner and were given sheets by the staff member so we could... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again... More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel lived up to the reviews it had been chosen on. Great location easy walk to river walk , spacious quality room. Great value. (we chose the three night online special and were able to at hotel add two more nights at same price even though the special had been withdrawn) This Hotel is really quality for the price... More

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We were very pleased to have you as our guest and hope you will visit us again... More

Kansas City, MO
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. The lobby is in the historic part of the building and is absolutely beautiful. The rooms are updated and modern, so you get the historic feel of the property without having to sacrifice modern rooms and amenities. Walking distance to The Alamo and the Riverwalk. We chose to walk to the Riverwalk from the hotel.... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Bartlett
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I only had the pleasure to stay in this hotel one night but what a great experience. The building is located about four to five blocks from the river walk so expect a little walk but other than that great place to stay. The rooms are decorated well and are huge. The breakfast in the morning was also awesome. Next... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We are happy that you Experienced Exceptional Service as intended by our Management and Staff. More

Hawalli, Kuwait
Top Contributor
56 reviews 56 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a short walk to the Riverwalk, Alamo, shopping, restaurants, etc. Good location. It was easy for us to get around and close enough to all the downtown and Riverwalk sites. We were able to comfortably walk to the Market Place about a mile away. The hotel room itself was very comfortable, clean and even provided free coffee... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your kind words. Please come again More

Putrajaya, Malaysia
Top Contributor
87 reviews 87 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived on a Sunday evening and as we were checking in the price dropped - a great start! This was a great position as the river walk was only 10 minutes away. The room was spacious and well equipped. A minor complaint is that the room was very dark, even with the curtains open. There were a lot of lamps... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your really nice words and your feedback after your visit at our Hotel. We are delighted to hear that you experienced an enjoyable stay. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again on your next visit. More

San Antonio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a Great time in San Antonio, my hotel stay at Best Western was the icing on the cake. Very helpful and friendly staff ready to help. Will stay there again on my next venture to Texas. Walk to the Riverwalk and enjoy a great city.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so glad that you enjoyed your stay and we are looking forward to your next visit. We would like to make sure that we can make your next experience with us even more memorable, More

West Hartford
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights in mid July. The check in staff was very nice. I found the hotel to be clean and well maintained overall. My room was spacious and the furnishings were suitable to the locale. One thing that I must say is that the room above me had a bunch of kids running up and down... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style
#14 Romantic Hotel in San Antonio #23 Family Hotel in San Antonio #52 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
Number of rooms
64

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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