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BEST WESTERN PLUS Sunset Suites-Riverwalk

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1103 East Commerce Street, San Antonio, TX 78205
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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783 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Maracaibo, Venezuela
5 of 5 stars Reviewed yesterday NEW

Great hotel, very clean and nice, 5 min walking to the riverwalk and the Alamo. I would come back and recommend. People were very nice and check out was really fast! The room was very comfortable. High speed and free wifi and breakfast included.

Review collected in partnership with Best Western

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Lancaster, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Sadly, we didn't get to stay thanks to a mess up with our booking by Expedia. But Cory, who was on the desk when we arrived late and tired, was great! He was professional, friendly, kind and good humoured, and made a stressful situation much less difficult. Thank you for your care and help.

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Nice to hear that you enjoyed our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team member Cory. He is one of the BEST!!! Please come again. More 

5 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Best Western Sunset Suites for about 15 years and have always found it to be a great place to stay. The staff is very friendly, rooms are clean and large(although a little dark - needs more lighting) and their is a free full breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments. Along with my team, we certainly look forward to welcoming you back in the very near future More 

Houston, Texas
Level Contributor
17 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel is really cute and the facade is reminiscent of some of the hotels in New Orleans. The interior is beautiful and our room was very clean and comfortable. I do recommend staying here, but there is limited parking. If you end up in the alternate lot (which is a small hike) you may want to do as we... More 

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City. More 

Stafford, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

She was the best! Excellent customer service. Extremely helpful. Need more employees like her! I would recommend this hotel for your next trip. Brenda made us feel at home. The hotel is very close to the Riverwalk and lots of eateries. It was the best 😉😉😉.

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your recent stay at our hotel. We see that your stay was pleasant and that our accomodations and staff (Brenda) had you feeling your BEST!! Thank you and Please come again soon. More 

santa fe, United States
1 review
4 of 5 stars Reviewed 1 week ago

Every thing was great.. I really like the location for touring most things are walking distance or bus ride to the area. My granddaughter missed a pool and I was extremely upset about the handicap parking. There is only 2 spots forcing us the park in the back of the second parking lot

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you in the near future...... More 

Milford, Texas, Usa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel in San Antonio. Although... it states it's located on the River Walk. It's approximately 2 blocks from the end of the River Walk and can be a very long walk in the Texas Summer Heat. The Rooms were very nice. We had a double room with 3 people. There was a large sitting area... More 

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you in the near future.. More 

north carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we entered the lobby of this hotel we knew we had made the right choice. Brenda, the par excellent desk person, treated us like family and made us feel right at home, answering all our questions during our 3 day stay! Though previous reviews warned of noise because of closeness to the interstate, we travelled with a... More 

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments, along with my team we are certainly looking forward to welcoming your return in the very near future. More 

Kennewick, Washington
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A good motel that is close to the Alamo Dome. It is fairly clean, the staff friendly but the administration is unresponsive. For example, the room key did not work. So back to the lobby. It was strange but they took two new keys from an envelope and blamed the key problem with my credit cards in my wallet. Then... More 

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry you received service which was unacceptable. We hope you give us a chance in the future to show you again how great our Hotel is. More 

Houston, Texas
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were simply attempting to find a hotel near the Riverwalk (not on) and close to the freeway so that we could travel about San Antonio. We happened upon this hotel as the #2 ranked hotel on Trip Advisor. We were delighted! It's quaint, feels like we were the only ones in the whole place! Impeccable service, boutique style, but... More 

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We appreciate you taking the time to write a review about your recent stay at our hotel. We are very happy to hear you had a pleasant stay with our hotel family. Your feedback is very important to us. We look forward to seeing you again. Thanks for staying with us. More 

Hotel Review Summarization

What travelers say

  • FREE parking(5)
  • Very nice(3)
  • River walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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