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All 353 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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Ranked #29 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Laurel S Chapel Hill, NC, United States
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641 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, NC, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is a great location - easy walk to the convention center and other San Antonio sights, but at a less expensive price than other hotels just on the other side of I-37 (a safe, well-lit sidewalk runs under the underpass). The king room was perfect for our travels with a 1- and 3-year-old - plenty of space for... More

Review collected in partnership with Best Western

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Austin, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

Easy in and out and attentive service. For the price paid it was a good experience. You can pay far more for a nicer room but the value is very good at the Best Western. Close enough to walk to all the downtown attractions, but easier to get into and out of than almost any other hotel in the downtown... More

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for touching on all the important points for today's traveler; comfort, helpful staff and value...we look forward to seeing you back for the next 5 years :) Thank you again and we hope to see you real soon. More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at two different hotels while in San Antonio. The first one we paid over $300 a night for and this hotel was half the price and a much nicer room. The rooms were clean, comfortable, and very spacious. This hotel is in a good location and was a much shorter walk to the Riverwalk than I was expecting.... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

THANK YOU. We wish other hotels would live up to our standards as well...actually YOUR standards as guests. We're so proud you rated us highly, the Staff work hard and this will mean a lot to them; we read all TripAdvisor comments at our meetings so everyone can learn from your experiences. Thank you again, but don't let the secret... More

Oracle, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was in clean and well maintained. Staff was excellent, very helpful and friendly. Great bargain for the price! The workout room was in good shape and breakfast was goo. A short walking distance from the River Walk. We would not hesitate to return.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for taking the time to write this review about our hotel. We are happy to hear that you enjoyed your stay with us and we hope that you will recommend our hotel to the world! We look forward to seeing you again on your next trip to San Antonio More

mattoon, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is walking distance to Riverwalk. This hotel is an excellent value for the location. The room was very large and was very clean. I would deffinately stay there again whether it was business or pleasure.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, More

Killeen, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very helpful and nice. I stayed for almost two months for business and had no issues. They have a great free breakfast in the morning and a clean hotel. It is also walking distance to riverwalk for a good time.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Fantastic. We love it when everything is perfect. Hope to see you again soon More

Port Lavaca, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is about five blocks from the Commerce Street entrance of the Riverwalk. Also about five blocks from the Alamo and Alamo Plaza. Most things we do in San Antonio can easily be reached from here. The Mall, Riverwalk, and Alamo are all prime sites in San Antonio. The Scorpions, minor league soccer club, are a very easy and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are delighted to hear that you loved our central location, the spacious rooms and especially our really friendly staff. Thank you again for your really nice words. Looking forward to welcoming you back again real soon More

Homer Glen, Illinois
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At first glance I thought I might be in a bad neighborhood. Your not, its safe, and we walked everywhere. Its a few blocks from the Riverwalk which was great and there is a city bicycle rental stand outside if you choose that route. The Alamo is close by also. The Staff here is young and AAA+ There are the... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wonderful.. Sounds like you had a great visit in San Antonio, gad we were a part of the journey. We hope to see you again real soon. . More

Windsor, Canada
Top Contributor
81 reviews 81 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stephanie and O'Brien were outstanding at the front desk. They were professional, knowledgeable, courteous and friendly. The secure parking garage was a welcome site for us. Easy walk to the Riverwalk and restaurants. Very nice courtyard and the rooms were well equipped - fridge, microwave and big HDTV. The bed was very comfortable. The breakfast was the usual hot breakfast;... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you very much for choosing us. It was a great pleasure to serve you and it is very nice for you to mention our staff. Their main satisfaction is to please our guests. It will be a pleasure to welcome you again. More

Midlothian, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The stay might have been "very good", but … twice our room keys did not work and they needed to be re-keyed. The first full day of our stay (got in late that night) our room was not cleaned and fresh towels and linens were not provided; it took a personal visit to the front desk and two subsequent calls... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. We hope to see you again real soon. More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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