We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 353 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN PLUS Sunset Suites-Riverwalk to your Saves list
BEST WESTERN PLUS Sunset Suites-Riverwalk
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
86%
Ranked #26 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
hanovercigars Birmingham, United Kingdom
Write a Review

594 reviews from our community

Traveler rating
    338
    174
    44
    19
    19
See reviews for
148
267
26
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed four nights at this hotel. The hotel is located near to the town centre and only five minutes walk to the river walk. Our room was spacious and clean. The bathroom facilities were good. We used the hotel gym and always had the complimentary drinks available. The bed was comfortable and breakfast is not bad given that it... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Your satisfaction is very important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If... More

Franklinton
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Not far from the Alamo and great breakfast. Would stay there again for sure. Quiet at night and just has a beautiful lobby area to sit or walk around and look at the pictures on the wall of long ago. It was so nice

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We are happy that you Experienced Exceptional Service as intended by our Management and Staff. More

Columbia, Missouri
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very close to the River Walk and easily accessible. The shower/stool leaked and we were immediately given a different room with little effort. The room was clean and the air conditioning worked well. My only complain is that they charge for overnight parking even though there are signs posted saying "Best Western Courtesy Guest Parking".

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, More

Lee's Summit, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location of the hotel allowed me to park my car for three days without having to drive and still enjoy what San Antonio has to offer.The breakfast offerings were ample enough to get you started to enjoy the day.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so glad you enjoyed your stay. We look forward to seeing you again... More

DALTON
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel on the outskirts of Riverwalk and Alamo. Accommodations are very nice but it ls farther from the River walk than you might expect - about 15 minute walk,. It is a very good value for the extra distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your kind words about your stay. We hope you will come back and see us again soon. More

London
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is close to Riverwalk / Alamo and central San Antonio - 5 minutes walk. Hotel was clean , with lots of character and served a good hot breakfast. The only downside was a smoke alarm in the room beeping every couple of hours. This was mentioned DAILY to the Front Desk but clear (when it went off in the... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me. I am so sorry about the fire alarm, I had no idea this was a problem in your room or I would have contacted you durning your stay with us as I try to do will any guest... More

Garland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

While we loved most things about the hotel, we will likely not return. My wife suspected they weren't changing out the sheets and marked a corner to test. They failed the test and we requested 4 times for them to be changed with no success. Got back from dinner and were given sheets by the staff member so we could... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again... More

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel lived up to the reviews it had been chosen on. Great location easy walk to river walk , spacious quality room. Great value. (we chose the three night online special and were able to at hotel add two more nights at same price even though the special had been withdrawn) This Hotel is really quality for the price... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We were very pleased to have you as our guest and hope you will visit us again... More

Kansas City, MO
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights. The lobby is in the historic part of the building and is absolutely beautiful. The rooms are updated and modern, so you get the historic feel of the property without having to sacrifice modern rooms and amenities. Walking distance to The Alamo and the Riverwalk. We chose to walk to the Riverwalk from the hotel.... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Bartlett
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

I only had the pleasure to stay in this hotel one night but what a great experience. The building is located about four to five blocks from the river walk so expect a little walk but other than that great place to stay. The rooms are decorated well and are huge. The breakfast in the morning was also awesome. Next... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We are happy that you Experienced Exceptional Service as intended by our Management and Staff. More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Sunset Suites-Riverwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Sunset Suites-Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Priceline, Hotels.com, Tingo, Odigeo, Otel and Venere so you can book your BEST WESTERN PLUS Sunset Suites-Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
Room/suite (29)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
View from room (2)
Viewed
Bathroom (2)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Antonio with
any amenities