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All 350 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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87%
Ranked #23 of 350 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Cherritha B Houston, United States
  • Reviews (566)
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566 people have reviewed this hotel

Traveler rating
    325
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Houston, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

This Best Western is conveniently located close by everything the Riverwalk is only blocks away its close to the Riverwalk Mall and right outside down the sidewalk is the SA Metro bus service station where if u want to use city transportation its also conveniently locate right there

Review collected in partnership with Best Western

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Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Overall this is a great motel. Outside look is a misconception, once inside this is a wonderful place. There is very limited parking at the motel, if you arrive later in the day and have a problem walking this is not the place to stay. The rooms are very nice and comfortable. Overall this was a very nice place to... More

Review collected in partnership with Best Western

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Houston, TX
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 4th of July weekend 2013. Hotel has >100 rooms, and maybe 30 parking places. Overflow parking is down the dark street and through the alley -- yes the alley. In an unknown city in the less traveled side of town. 1 block from the Amtrak station. Front desk personnel (at check-in and check-out) were unfriendly robots who tell... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and the rest of our guest in the future. I hope that you will consider staying... More

Texas City, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is my family's second stay at this hotel and we were more pleased than the first time. Check-in was a breeze, hotel staff are super friendly and accommodating, and this is one of the cleanest hotels I've visited. The location is absolutely perfect and parking, though limited, is complimentary. The daily breakfast isn't half bad but it's filling with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for your stay. We hope you will come back and see us again real soon. More

Three Rivers, Texas
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This poor experience started when checking into hotel. The front desk clerk walked away with no explanation. She was gone for 5 minutes and the line of guests waiting to check in grew to six guests. No excuses given and the rude behavior continued through check in process. Parking area for the hotel is limited to about 30 spaces and... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again... More

Polk City, Florida
Top Contributor
76 reviews 76 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We yet again took Travel Advisors advice as traveling through the area and as usual and yet again we are so glad we did! This place was very nice, pretty, smelled nice, in an older building but looks redone and smelled nice and looked even better. The location was nice, a little walk to the River Walk but not too... More

Was this review helpful? Yes 3
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you very much for your kind words regarding your hotel stay. We are very glad that you felt comfortable and we hope to welcome you back again soon! More

Colorado Springs, Colorado
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were on our back from Corpus and decided to stop for a day and night to take in San Antonio. The hotel is a bit misleading the way we rolled in but as we came around to the front it was nice surprise. As I try to be fair in my reviews, I give this a average but don't... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your review and detailed comments which should help improve the quality of our service. We are delighted that you stayed with us, Please come again soon. More

Wills Point, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and helpful. The room was clean and breakfast had many options. The hotel was centrally located to get to the Riverwalk, also easy on and off the highway. Would recommend when staying in San Antonio.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We sincerely appreciate your business!!!! More

San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our entire experience was great. Staff was courteous and friendly. Rooms were clean and the bed was extremely comfortable. We had a perfect nights rest. It was a prime location - within walking distance to the river walk and the River Center Mall. Plenty of restaurants and shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are delighted to hear that you loved our central location, the spacious rooms and especially our really friendly staff. Thank you again for your really nice words. Looking forward to welcoming you back again real soon. More

Tigard, Oregon
Top Contributor
241 reviews 241 reviews
57 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We always stay here when in San Antonio because of its excellent location. It is within walking distance to the Riverwalk, the Alamo and La Villita. It may be the only hotel in the area that does not charge for parking, which is a plus. Many choices for dining in the area. Rooms are very comfortable and not the usual... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City. More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style
#10 Romantic Hotel in San Antonio #19 Family Hotel in San Antonio #59 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
Number of rooms
64

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