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All 347 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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Ranked #21 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Brandy A San Antonio, United States
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505 people have reviewed this hotel

Traveler rating
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119
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

My fiancé and I decided to drive to San Antonio and when we arrive at the River walk Best Western we were in aww. The hotel was very beautiful. It showed the history of the building and the renovations. The staff was great and very helpful and I plan on going back at least twice a month.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

It was great having you. Thank you for spending your getaway with us. We look forward to possibly seeing you for your honeymoon(?). Best wishes in the future and a long and happy life together. More

Sheboygan, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is clean and has a great décor. It is an easy walk to the Riverwalk and downtown. It is even close to the Amtrak station. This area of San Antonio will be the next to grow and prices will go up.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Don't worry about prices going up, we will always be the best value in town...although feedback like this will certainly enhance our value :). Thank you for the kind words. See you back soon, we hope. More

Morrison, Tennessee
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four nights at this hotel. Our room was huge, nice and comfortable. It was very clean. They have the complimentary breakfast that has eggs, meat, biscuits, toast, waffles, fruit and pastry. The real treasure at this hotel is an employee by the name of "Stephanie" that worked at the desk. She was very helpful on calls that we... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We think our guests are GOLD. Thank you for your kind words. We do love Stephanie, she is one of our newest staff and has become an important part of the team. We will be sure to recognize her at our next staff luncheon...I see an employee of the month award in the very near future. More

Ocean Pines, MD
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great place to stay; convenient to restaurants and the downtown attractions. We got in rather late and were happy to find the 24-hour Denny's about a block away. It is a short walk to the Riverwalk and the Alamo. We were able to leave our car parked in their lot for our day of sightseeing for free.... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Nothing but the best for our guests. The free parking, real silverware and plates, and a nice hot shower is the minimum we can do. I hope the staff made your trip enjoyable and we look forward to having you back soon. More

Milwaukee, WI, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a conveniently located, moderately-priced hotel which provides comfortable all-suite rooms housed in a restored vintage building that reflects the historic charm of St. Paul Square. Lobby and rooms have lovely oak mission-style furnishings in keeping with the traditional ambience. We found the staff extremely pleasant and courteous, and the front desk welcoming and helpful.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wow, can we use your comment in our advertisement? It couldn't have been written better to describe us. Thank you so much for taking the time to let everyone know about your experience, and we appreciate all the kind words. I hope you'll come back to see us again soon. More

2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is in the Historic District. It is a beautiful hotel and the staff was very helpful. The rooms was very nice and comfortable. The daily paper didn't make it to our room and the internet was spotty but other than those two issues we found it to be very pleasant. It is close to the River Walk which... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback. We're glad your trip was enjoyable and we appreciate the kind words, truly sorry the paper did not make it up to you...an honest mistake on our part. We'll make sure it's there on your next trip...promise. More

AUSTIN
1 review
4 of 5 stars Reviewed 1 week ago

This place is nice, clean, and friendly. However, none of the accommodations are actually what I would call suites. There is no isolation of the bedroom from the living area. This arrangement does not easily allow travelers to have different sleeping schedules, e. g., to put a child to bed before the adult's bedtime. But it is a pleasant place... More

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback and i'm glad we met your expectations. Suites at most properties are the standard mini-suits like ours but I would love to offer you a free upgrade to one of our larger suites for the added comfort on your next visit. We appreciate your business and look forward to your return. More

Viola
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 days to vacation with another couple for Riverwalk and the Alamo. Loved the rooms and the staff was great. Stephanie at the front desk was the best help you could find. So personable and full of knowledge. She knows bus routes and shops, eateries and small things in the area that make your trip awesome.... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you. Stephanie is one of our newest staff members and has blossomed very well, she will be overjoyed with your compliment as we are with her performance...thank you for the thumbs up on your stay, and great directions on getting about town. Please come back and see us soon...and maybe by then Steph would have moved up in her... More

1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel, employees, breakfast, and reasonable price. Comfortable and clean suite. The location was very good and on the Riverwalk. Employees were helpful to recommend restaurants and local attractions.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

It is our pleasure to serve...thank you for your feedback. I will share your kind words with the staff, they work hard and appreciate it when they are recognized by our guests. Come back and see us soon. More

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Located 2 blocks from the Riverwalk,close to the interstate,and really close to everything.Breakfast is more than than what I'd call normal/average.Rooms are very well detailed & spacious.One funny little thing I judge a hotel by is the shower,and it passed with flying colors.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Very glad we passed the shower test, we get a lot of compliments on the power and the warmth of the showers...the rest of the room is great as well :). More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Sunset Suites - Riverwalk Hotel
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#30 Family Hotel in San Antonio
#33 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
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