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All 353 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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Ranked #28 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
thomads Copenhagen, Denmark
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597 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Copenhagen, Denmark
Contributor
20 reviews 20 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights at this BW hotel in San Antonio and was pleasantly surprised with our choice despite the hotel not are located directly in downtown, but about 10 minutes walk from River Walk and Alamo Plaza and plenty of parking slots at the hotel at no charge (a charge might apply in high seasons ? ). The staff... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so glad that you enjoyed your stay and we are looking forward to your next visit. We would like to make sure that we can make your next experience with us even more memorable, More

Franklin, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a great hotel for the price. It was a relatively short walk to everywhere we wanted to go. The staff was friendly and helpful. The breakfast was good. They just started charging for parking but the rate isn't as high as some of the other hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your kind words amd we hope to see you again real soon. More

Olathe, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

I stayed two nights at this hotel. The room was very spacious and very clean. For the price I paid, I thought it was an exceptional value. All the hotel staff were very courteous and very helpful in telling us where to find attractions, etc. The breakfast was excellent too. I would stay there again if I ever get to... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank You, as a Valued GUEST appreciate your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed four nights at this hotel. The hotel is located near to the town centre and only five minutes walk to the river walk. Our room was spacious and clean. The bathroom facilities were good. We used the hotel gym and always had the complimentary drinks available. The bed was comfortable and breakfast is not bad given that it... More

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Your satisfaction is very important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If... More

Franklinton
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not far from the Alamo and great breakfast. Would stay there again for sure. Quiet at night and just has a beautiful lobby area to sit or walk around and look at the pictures on the wall of long ago. It was so nice

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We are happy that you Experienced Exceptional Service as intended by our Management and Staff. More

Columbia, Missouri
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very close to the River Walk and easily accessible. The shower/stool leaked and we were immediately given a different room with little effort. The room was clean and the air conditioning worked well. My only complain is that they charge for overnight parking even though there are signs posted saying "Best Western Courtesy Guest Parking".

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, More

Lee's Summit, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel allowed me to park my car for three days without having to drive and still enjoy what San Antonio has to offer.The breakfast offerings were ample enough to get you started to enjoy the day.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so glad you enjoyed your stay. We look forward to seeing you again... More

DALTON
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel on the outskirts of Riverwalk and Alamo. Accommodations are very nice but it ls farther from the River walk than you might expect - about 15 minute walk,. It is a very good value for the extra distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your kind words about your stay. We hope you will come back and see us again soon. More

London
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is close to Riverwalk / Alamo and central San Antonio - 5 minutes walk. Hotel was clean , with lots of character and served a good hot breakfast. The only downside was a smoke alarm in the room beeping every couple of hours. This was mentioned DAILY to the Front Desk but clear (when it went off in the... More

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me. I am so sorry about the fire alarm, I had no idea this was a problem in your room or I would have contacted you durning your stay with us as I try to do will any guest... More

Garland, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

While we loved most things about the hotel, we will likely not return. My wife suspected they weren't changing out the sheets and marked a corner to test. They failed the test and we requested 4 times for them to be changed with no success. Got back from dinner and were given sheets by the staff member so we could... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and I will be using your feedback to implement improvements to ensure we offer a much better experience for you on your next visit and our future guest. I hope that you will consider staying with us again... More

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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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