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BEST WESTERN PLUS Sunset Suites-Riverwalk

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1103 East Commerce Street, San Antonio, TX 78205
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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722 reviews from our community

Traveler rating
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177
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York State
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our first visit to San Antonio included a one-night stay at the Best Western-Sunset Suites, located within walking distance of the River Walk and the Alamo. Styled with Mission furniture and Tiffany-styled lamps, it was very clean, quaint and comfortable. The staff were friendly. Adequate parking and fairly quiet given they are located just off a highway. We dined away... More 

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Bryan, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW

Brenda was the hotel hostess the 2 nights we stayed & she was great. Helped make it an enjoyable trip sightseeing around the Riverwalk area. Would recommend this as a great place. Clean, friendly, good breakfast, helpful.

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Hondo
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When we want to stay a night or two in SA, TX, this is where we stay. Very nice large rooms, with all the amenities and a good stay for the $$$'s. They do need to check the pressure on the showers, it stings like a bee! The foot board needs to be removed, it sticks up to far and... More 

Review collected in partnership with Best Western

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Prescott Valley, Arizona
Top Contributor
63 reviews 63 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We traveled to Texas to see the bluebonnets, stayed in a number of different hotels. This was one of the nicest. The lobby and rooms are decorated so cute! Room was clean and comfortable. Desk clerks were all very pleasant and helpful. Can't say I remember much about breakfast, so it couldn't have been much out of the ordinary.

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope you give us a chance in the future to show you again how great our Hotel is. More 

Prescott Valley, Arizona
Top Contributor
233 reviews 233 reviews
76 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a great place and location (about 4 blocks from the Riverwalk, good for walking off dinner). Check-in fast and efficient. Mission style decor, both lobby and room were lovely. Good Bed & pillows, towels. Near freeway, but with window shut tight, noise wasn't bad. Helpful staff. Have a book with several of the Riverwalk's restaurants menus, so you... More 

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We're so happy you enjoyed our great property...the staff is very proud of the work they do and enjoy hearing back from you, I'll be sue to share your comments with them. Can we call it two New York City blocks instead of four long ones :). It's really just a 10 minute walk to the RiverWalk . See you... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I did a blind bid Priceline and was booked at this hotel. The staff was VERY friendly and it's in a great location. I did have a small hiccup with an unknown charge on my card, but Stephanie, I believe that was her name, was more than helpful and corrected the issue! We will definitely book at this hotel again... More 

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wonderful.. Sounds like you had a great visit in San Antonio, gald we were a part of the journey. We hope to see you again real soon. . More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a 'slight' problem and Brenda bent over backwards to take care of everything to our complete satisfaction. Every employee should work so hard to take care of the customer. The only problem that I really have is that it wont let me submit this until I write 200 words... am I there yet?

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for choosing our hotel and for giving us a personal feedback. Nice to hear that you enjoyed your stay and liked our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team. More 

las cruces, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is where to stay if your visiting river walk. River walk, Alamo ect. is in easy walking distance. The motel is older but has a charm all its own. Staff very good in all ways. Rooms were large and clean. A little noise on the street side, but not bad. They do charge for vehicle parking. However if your... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City. More 

Marion
2 reviews
5 of 5 stars Reviewed 1 week ago

terrific place .. Short walk to San Antonio Riverwalk, nice spacious rooms, and awesome staff. Brenda at the front desk deserves special mention for getting us checked in and settled with an unbelievable minimum of fuss!!

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We're always delighted when Our Guest take the time and write a review about our hotel. Thank you so much for the great review, .we're glad you loved the atmosphere and that you felt comfortable. Thank you for highlighting the staff. We're sure you must have had a lovely time exploring San Antonio, TEXAS. Please come again real soon. More 

Gilbert, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel, try not staying on the street side, as there are trees that are filled with birds at night that may a serious racket, enough to keep you awake. Not kidding, very noisy. The floors from above are thin, if you have a resident above moving around late at night you will hear them. We are not normally... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, More 

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