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All 343 San Antonio hotels

BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5
1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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Ranked #18 of 343 hotels in San Antonio
Most recent review
4 of 5 stars Reviewed June 17, 2013
Jainge Marlborough, Massachusetts
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354 reviews from our community

Traveler rating
    208
    99
    22
    12
    13
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Families
78
 
Couples
166
 
Solo
15
 
Business
41
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Marlborough, Massachusetts
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

We had a great stay here, but I didn't think it was worth the price. This hotel is a lot more expensive than comparable BW's, and is not in as great of a location as we thought it would be. We thought it would be closer to the riverwalk, and it's definitely within walking distance, but it's on the other... More

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See 7 more reviews by Jainge for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
June 18, 2013

I love all your comments in the review. I think you definitely selected all the advantages of the property, Historic Boutique setting, the Great Breakfast, Free Parking, Walking Distance to Riverwalk, Bath & Body works guest amenities...the price unfortunately depends on the period and what is happening in a very busy downtown environment so a typical Best Western which we... More

Progreso, texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013 NEW

We had such a wonderful time in the hotel, Venssa at the front desk went above and beyond for us when we needed her assistance on restaurant choices close by! Breakfast was your usual no meat choices just waffles cold cereal, milk ,juices , it got the job done! The lady running the breakfast was wonderful very helpful with the... More

Was this review helpful? Yes 1
See 2 more reviews by lillie d for San Antonio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 11, 2013

Nice hotel , a 5 minute walk to the local sites ,Riverwalk and Alamo. Saved some money being away from those sites.Bus stop for locals next to hotel. Free parking and a wonderful breakfast buffet.Parking was sometimes limited so had a longer walk by police station to park. Lovely lobby with rockers to relax. Tiny little gift shop.Very good customer... More

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See 4 more reviews by panadero for San Antonio
Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

As elite diamond members, my husband and I can frankly share that this particular Best Western property is amongst one of our favorites. The professional staff is genuine, accommodating, and reliable. In particular, my husband and I immensely appreciate the dedicated and personalized efforts of Art. Additionally, the housekeeping staff is thorough, polite, and accommodating. Lastly, the breakfast service is... More

Was this review helpful? Yes 1
pascagoula
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2013

Everyone was so helpful.all three days i was there. Osbry, Ana, Nroma, Art and Richard. What a team. Osbry is very proud of the hotel and his staff, I wanted to meet them all. Clean and Fancy. I will stay with this best western again and try out others when I travel.

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
June 13, 2013

Wow right back at you. Thank you for naming each personally. Osbry and the Staff are very proud of their property and LOVE to serve our wonderful guests. We will be sure to thank and recognize each of them in the next Staff Luncheon and share your words with all. See you back soon. More

Dallas, TX
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

If you are considering this hotel, you likely want the location for a great price. This Best Western delivers on both in full. Located next door to the Alamodome and a very short walk from the Marriott Rivercenter and Riverwalk, it is hard to beat. The staff was fantastic and the rooms are nice! If location and price are your... More

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Sanger
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

My husband and I stayed at this hotel last weekend for 2 nights to be close to the Alamodome for the George Strait concert. It was a wonderful experience, and one of the most pleasant stays we have had in a Best Western. It was clean, nice lobby, modern decor, and just an overall nice hotel for the cost. Free... More

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Austin, TX
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 3, 2013

We booked this hotel due to its free parking, the close proximity to the River Walk and the Alamodome where we attended the big George Strait concert on June 1st, and because I know that Best Westerns are always sparkling clean. The presentation of the hotel is stunning from the stained glass front doors to the tasteful furnishings, and the... More

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See 2 more reviews by JudyJackpot for San Antonio
Carson City, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

This hotel was very accommodating and within a short walk to the River Walk. The room was large, clean and very comfortable. The staff was pleasant and the lobby was clean. Great place to stay and has free parking which is a huge plus because parking down town is very expensive.

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
June 13, 2013

FREE parking, an absolute rarity in downtown San Antonio. That in itself will save you $7 to $20 based on the property you choose. We're so glad you took advantage of it. Glad your stay was wonderful and we look forward to seeing you again soon. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013 via mobile

Enjoyed this hotel. The desk clerks were very helpful. Our room was clean. Good location. Good breakfast. Cons: we were in first floor room next to highway. Pretty noisy. Ask for a room on another floor and/or opposite side of hotel. The room itself was great, but kind of dark. Also note...if you have trouble walking, it is quite a... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
June 13, 2013

So glad you enjoyed your stay with us. Please know that there is a trolley (bus) stop right at the property and it is very convenient to catch a daily pass and ride to all the sites if you mind the few blocks of walk between them...the Front Desk has all the information. We look forward to seeing you back... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very clean(6)
  • FREE parking(5)
  • Great Place(4)
  • Parking lot(4)
  • River walk(3)
  • Very nice(3)
  • Hot breakfast(3)
  • Convention center(3)

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#21 Business Hotels in San Antonio
#37 Family Hotels in San Antonio
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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