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BEST WESTERN PLUS Sunset Suites-Riverwalk

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1103 East Commerce Street, San Antonio, TX 78205
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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707 reviews from our community

Traveler rating
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176
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jonesboro, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We selected this hotel because it was a short walk to the Amtrak train station. It was also within walking distance to the Riverwalk and other attractions. The staff was friendly. The internet worked well and the breakfast was good. Located in a nice clean area.

Review collected in partnership with Best Western

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Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay was excellent the staff were amazing and very pleasant and helpful. You have a great staff working for you. We arrived and our check in was quick I had pre booked, our room was ready very clean and fresh smelling. we were given the code for the internet, we were able to let our children know by email... More 

Review collected in partnership with Best Western

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent! Excellent! Excellent! Breakfast Included; walking distance from the River Walk; kind, courteous, supportive staff. I will return!!! They worked with me when I found I was "displaced" at Alamo Suites by AAA (MUCH TOO FAR AWAY). ENJOY!!!

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Boulder, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel while in San Antonio for a business trip, and while it was very close to the conference, downtown, etc (5-10 minute walk), that was the best part about it. The wireless internet connection was terrible and I was unable to do any work. The breakfast was not very good. The staff were friendly. Stay here... More 

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Lr
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel was nice and clean. We picked it because it was suppose to be motorcycle friendly. It was not. I am, not sure why the emblem for that showed up on the web page. The front desk people could not even tell us why. Other Best Western's that we have stayed in that are biker friendly included a washing... More 

Review collected in partnership with Best Western

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London, United Kingdom
Top Contributor
139 reviews 139 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

... that is, it was just off the I37, but a short stroll to Riverwalk loop. There was a wedding reception with guests staying on our first night - a Saturday - but we didn't notice any noise from the partygoers. Room clean and well equipped. Comfortable bed and pleasant and helpful staff - Front desk, cleaners and kitchen workers.... More 

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the time I checked in until the time I checked out the People working in the hotel were GREAT. At check in I was Greeted my Stephanie who went our of her way to make my visit GREAT. Thank you very much Stephanie for the extra work setting up the conference room for my Class . I have stayed... More 

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you very much for choosing us. It was a great pleasure to serve you and it is very nice for you to mention our staff. This comment will get Stephanie a nice suprise at our employee meeting today. Their main satisfaction is to please our guests. It will be a pleasure to welcome you again. More 

Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel is a great historic building and only 10 min walk to the Alamo and the River Walk area without the River Walk prices. Hotel is very historic feeling with nice rooms so great place t stay if you ant to be close walk to the down town sights.

Review collected in partnership with Best Western

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We sincerely appreciate your business!!!! Please come again. More 

Headland, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very friendly and helpful staff. Great location.. Loved the mission style furniture and decor. Very comfortable and welcoming. Highly recommend for walking distance to downtown attractions. Old world feel with modern amenities

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Fantastic. We hope to have you back real soon. Thank you for the detailed feedback, it helps other travelers to make the right choice like the BEST WESTERN PLUS SUNSET SUITES RIVERWALK HOTEL, San Antonio, Texas More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW

On a positive note I like this hotel. The location works for me and the grandkids. The breakfast was good and was well maintained. The rooms are spacious and the Internet was acceptable. I had no issues with paying to park. We stayed here a few years back but I'm not sure if we will return. On a negative note... More 

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you again how great our Hotel is. More 

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