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Homewood Suites by Hilton San Antonio Northwest

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4323 Spectrum One, San Antonio, TX 78230
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1 room 1 adult
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Homewood Suites by Hilton San Antonio Northwest
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345 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
409 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has all the standard things you'd expect from a Homewood Suites but the staff was less than average. Upon arriving late, had to wait a number of minutes till the young man came from the back to check me in. He neglected to tell me there were two different towers with two different elevators (the only Homewood ive... More 

Helpful?
Thank Tony H
Houston, Texas
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I have checkout today. Stayed 4 nights. I am here frequently as this is a company approved hotel. I believe it needs serious renovation. The hallway to the room on the first floor appeared to have severe water damage. When I first entered my room on Monday it had a mildew smell which I guess I got used to as... More 

Helpful?
Thank jeaniefromtx
Carthage, United States
1 review
2 of 5 stars Reviewed 1 week ago

This was a very disappointed stay. The floor in the kitchen had previous water damage and was coming loose. The TV in the bedroom would not change channels. There was mildew on the bathroom door. The shower drain would not drain. One of the worst rooms I have ever stayed in.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ben D
Overland Park,KS
Level Contributor
629 reviews
308 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a good hotel in a good location. Ask for a room on the backside of the hotel if you want a quiet room. Location is close to the Medical Center and lots of restaurants. Rooms are good. Suite with comfortable bed and furnishings.

Helpful?
Thank BillF
Chesterfield, VA, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

My stay at the Homewood Suit NW San Antonio, TX was very disappointing. I was the victim of a sprinkler flood and neither the hotel or its Insurance Company, Liberty Mutual, did much to assist me in my recovery or reimbursement of personal losses. I was dismissed and excused. Left with a significant loss and a lot of disappointment.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank B. J. S
San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Love this hotel. The staff are friendly and helpful. The rooms are large and love the little kitchen area - felt like I was in a small apartment. The food was good and the fitness center okay. Just very comfortable for my daughter and I to stay.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lisa L
Atlanta
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I would have liked to give this hotel 5 stars but the sofa bed mattress wad old and very uncomfortable. But, on the brighter side, the hotel staff was friendly and helpful. And, they serve a very nice, full, hot breakfast and it varies each day. The one bedroom suite we had was roomy and clean. We loved that the... More 

Helpful?
Thank JudyGeorgia
Mexico City, Mexico
1 review
2 of 5 stars Reviewed December 31, 2015

we reserved the hotel a month ago, and when we arrived to our room, the shower was clogged and they definitely not clean. It was yellow, old and there where hairs in the tub (definitely not ours). My wife talk to the front desk and they told her to wait till tomorrow. I have to send my two sons to... More 

Helpful?
Thank Macarena L
Monterrey, Mexico
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 31, 2015

Extremely OLD hotel. Elevator hardly work. Room smell bad. Room furnishings very old. Beds very OLD. I have stayed before in Homewood but I don´t really know why this hotel carries the "Homewood" name.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Francisco S
burke, United States
2 reviews
2 of 5 stars Reviewed December 27, 2015

The breakfast was good and the rooms had plenty of room. Double beds not very comfortable. Only had 3 towels in the room, not good for family of 4, got some from housekeeping next morning. As far as security, doors lock well, but parking lot is not monitored and hotel is sort of back in a not so good area... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jerry F
Questions? Get answers from hotel staff and past guests. Ask a question

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