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Drury Inn & Suites San Antonio Northeast

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4900 Crestwind Dr, San Antonio, TX 78239 (Formerly Hampton Inn San Antonio Northeast)
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Free Hot Breakfast & Wifi
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1 room 1 adult
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Drury Inn & Suites San Antonio Northeast
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70 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The manager was friendly. That is the best I can say about this location. The kickback at 5:30 was a joke. Jose manning the food and drinks was hardly ever behind the counter and was extremely biased when it came to who to serve and when. This location needs an update and parking is a nightmare. The beds are comfortable.... More 

Helpful?
Thank RebeccaL79
DruryHotels, General Manager at Drury Inn & Suites San Antonio Northeast, responded to this review

Thank you for taking the time to share your comments regarding your stay with us. We apologize you did not receive great customer service during our Kickback. I will be sure to share your comments with Jose as a learning experience. We understand your issue with the parking lot, we hope to have our new pool construction area cleaned and... More 

Texas
Level Contributor
192 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Looked for a place close to Cowboys Dancehall, and this was almost directly across the highway (I-35) ... excellent convenience. Neat and clean, with an assortment of reasonably priced eating places within walking distance. This is the first time staying at a Drury property ... now that we have learned all that they offer, we will return. A nice light... More 

Helpful?
Thank TxTrvlr88
Omaha, Nebraska
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this property due to its location near the Army Residence Community. We were there for 4 days. When we arrived Diana and Veronica checked us in and were very courteous and professional. Our first room smelled like someone had been smoking in it. We thought it was just because the air hadn't been circulated so didn't say... More 

Helpful?
Thank whlwtchr68133
Sterling, Virginia, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

In San Antonio for Christmas 2015. At last minute on Christmas Eve, I had to find someplace local to family. Got to the Hotel at 11PM as a walk-in and Greg accommodated me quickly and cheerfully. I explained that family situation wasn't ideal and that I did not know how long I would stay. He empathized and encouraged me to... More 

Helpful?
Thank Erik R
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

I really enjoyed this place. I'm talking about the Plaza place and not the regular Drury Inn. The regular is doing construction during the day and starts at 8:00. The people are nice but if you want to relax then the Plaza is the best place. I find that the outdoor pool is heated and nice. The only problem is... More 

Helpful?
Thank oiler89
College Station, Texas, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 5, 2015 via mobile

The Drury Inn in Windcrest (San Antonio NE) is a fantastic hotel! The rooms were spacious and very clean. There is a fridge & microwave in each room, WiFi is free, and instead of tiny bottles of shampoo, there are dispensers with shower gel, shampoo, & conditioner. So if you have long, thick hair, you have as much as you... More 

Helpful?
Thank 234WorldTraveler
DruryHotels, General Manager at Drury Inn & Suites San Antonio Northeast, responded to this review

Thank you for taking the time to share your comments regarding your stay with us. We are glad you enjoyed all of our recent upgraded amenities. Drury is always looking for ways to be environmentally friendly. We apologize you had issues with our toilets. I will be sure to share your comments with our operations department. We hope the next... More 

Ramos Arizpe,Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 15, 2015

My wife and myself visited this hotel several times. Most of the visits were pleasant. This time we enjoyed our stay very much. The staff at recepcio was very polite. In future we will choose this hotel.

Review collected in partnership with this hotel

Helpful?
Thank felizitas w
San Antonio
1 review
5 of 5 stars Reviewed October 28, 2015

I have never had a "perfect" hotel stay before - but now I have! I have traveled in all parts of the US extensively over the years, and even in the best of places, there will be at least something not quite right. But, not during our stay here. From the moment that I called to ask about the particular... More 

Review collected in partnership with this hotel

Helpful?
Thank deloresc747
San Antonio
1 review
5 of 5 stars Reviewed October 25, 2015

Staying in a number of hotels/motels across the nation in my years of travel I found the Drury to be the most rewarding. Excellent staff who genuinely cared for our comfort. I would highly recommend the Drury Inn and Suites, San Antonio Northeast is most excellent.

Review collected in partnership with this hotel

Helpful?
Thank 935kathleend
Harker Heights, Texas
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

While a bit outdated, this hotel offers a great value for your money. The rooms are good sized and the beds are comfortable . You can have virtually two meals for free with their free breakfast and then the free food at their happy hour. They offered salad, nachos, grilled chicken, baked potatoes and penne pasta marinara. They also offer... More 

Helpful?
Thank Laura A
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