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Hilton San Antonio Hill Country Hotel & Spa

3.5 of 5 9800 Westover Hills Blvd, San Antonio, TX 78251
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Hilton San Antonio Hill Country Hotel & Spa
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Hilton San Antonio Hill Country Hotel & Spa
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797 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Memphis, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

I traveled to San Antonio for a month and had a very pleasant stay. The room was excellent and the services were great. Staff is very nice and helpful. The laundry room could use some upgrades. But the executive lounge on the 5th floor was awesome. Especially Alex, who oversees the executive lounge, she is amazing. Very energetic and charismatic.... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Went to the hotel for the weekend. It was 20 minutes away from everything, which isn't bad coming from Houston. We definitely enjoyed the stay, especially the jacuzzi tub that comes with the suite. It was cold outside so we didn't get to use the pool but it provided an excellent view from our room. Will definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts

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Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for the 5 star review about the Hilton San Antonio Hill Country Hotel & Spa! We look forward to your future stay with us! Alex Petrollini General Manager More 

Philadelphia, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

This hotel put me in the wrong room with a TV that did not work. The shower completely stopped working just after I got all soaped up and never came back on. After flying out of the northeast a few hours after a snowstorm this hotel took a bad situation and made it worse. Not what I have come to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

I sincerely apologize for your experience. These issues will be discussed with the proper department. Please contact me directly if you would like to discuss your stay further. Alex Petrollini Alex.petrollini@hilton.com General Manager More 

San Antonio, Texas, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was really impressed with the hotel. The place was clean and very well kept. Would have been nice if the spa was more than luke warm though. The conference rooms were spacious and amazingly decorated. The room was very comfortable. The front staff was amazingly helpfull. Also want to give a specific shout out to Dory, who was our... More 

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Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for your compliments about the Hilton San Antonio Hill Country Hotel & Spa! We ejoyed having you as our guest. We look forward to your future stay with us. Alex Petrollini General Manager More 

Austin, United States
1 review
2 of 5 stars Reviewed 1 week ago

Nice location, but not well managed. We were very disappointed in the cleanliness (and lackthereof) of the pool area. Additionally, not one ice machine was working on any floor. We had to walk to the restaurant to get ice.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for being our guest. I apologize for the issues you encountered. Proper departments will be contacted to fix these issues. Alex Petrollini General Manager More 

Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I was taking my 2 year old granddaughter to SeaWorld so my daughter, who is a Platinum member with Hilton, booked this hotel for us with points and $. I had the impression that the front desk agent usually worked in another dept, for she seemed disoriented and we waited quite awhile to get checked in. The manager was in... More 

Was this review helpful? Yes 1
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

I appreciate your review. I apologize for your experience that you had with us. Thank you for bringing these encounters to our attention. Thank you for being our guest. Alex Petrollini General Manager More 

Texarkana, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We chose this resort because we anticipated it to be family friendly-and its close proximity to sea world. Apparently while we were staying there, some sort of convention of male-gay and S&M convention was going on. We were horrified! We went to the courtyard to watch "Frozen" Saturday evening (2/14/15)... and there were shirtless male couples wearing leather chap/suspenders gathered.... More 

Was this review helpful? Yes 1
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

I appreciate your review about your recent stay. We take pride in being family friendly as well as welcoming people of different interests & beliefs. If you would like to discuss your stay with me directly please contact me at alex.petrollini@hilton.com Alex Petrollini General Manager More 

Texas
Top Contributor
52 reviews 52 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were in San Antonio for a convention and decided to extend our stay an extra night. We chose this location and were very pleased. It was a nice change from the hustle and bustle and noise of downtown. We are Hilton Honors members and the front desk trainee recognized us as such. We were given a... More 

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for your detailed review about your recent stay. I do apologize for the issues you encountered.We are working to resolve the issues. I appreciate your comments about our staff! We hope to see you in the near future! Alex Petrollini General Manager More 

Brigg
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our two nights here. The children enjoyed watching cars on the big screen outside while toasting marsh mallows on the open fire. Pools small but a Great base to visit San Antonio Sea world and the Alamo. Weather was hot and a little humid but hotel was comfortable.

Was this review helpful? Yes 1
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for your awesome review! We enjoy having movie night for everybody to enjoy. I am glad to hear your children had a great experience. Thank you for being our guest and we are looking forward to seeing you in the near future! Alex Petrollini General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff was great all the way around. Especially Lucy Oleon guest services Manager. She took care of our reservation from start to finish. And in our best interest! Our stay started with champagne and strawberries in our room. Then a great dinner followed by couples massage the next day. Our total experience here was marvelous to spend with my... More 

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Happy Anniversary! I am so happy to hear you and your wife had a marvelous time with us! We are looking forward to your return. Please contact me prior to your next visit at alex.petrollini@hilton.com Alex Petrollini General Manager More 

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Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Antonio Hill Country Hotel & Spa 3.5*
Number of rooms: 227
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Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#13 Spa Hotel in San Antonio
#56 Romantic Hotel in San Antonio
#72 Business Hotel in San Antonio

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