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Hilton San Antonio Hill Country Hotel & Spa

3.5 of 5 9800 Westover Hills Blvd, San Antonio, TX 78251
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Hilton San Antonio Hill Country Hotel & Spa
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Hilton San Antonio Hill Country Hotel & Spa
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762 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

As a frequent traveler for business purposes I always admire amazing and outstanding customer service. When I travel to San Antonio I always try and book at this hotel, this year alone I've probably stayed there at least 20 times. I have always had amazing experiences. The hotel is new and the bathrooms are amazing. The bathrooms are large and... More 

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Houston, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was there for for a conference; 3 nights/2 days. My room was so hot it was unbearable at night and I had the thermostat set at 60 degrees. During the day in the conference room, I had icicles hanging off me it was so cold. I think the towels were supposed to be white but they were so stained... More 

Review collected in partnership with Hilton Hotels & Resorts

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Spring, Texas, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our extended family of 10 wanted to get away somewhere for Christmas, and we found the perfect spot at this Hilton! Rooms are very clean and presented well. The staff is extremely helpful. Checking in was very easy. The best thing about our stay was the spa. April helped most of the family with everything at the spa, and my... More 

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Plainview, Texas
Top Contributor
66 reviews 66 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were really looking forward to our stay here since we love the area and enjoy visiting San Antonio. We received an email to check in on line which was great. They offered 3 rooms to pick from and not being familiar with the resort I left the room choice they suggested. When we arrived check in was super easy,... More 

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Plainview, Texas
Top Contributor
66 reviews 66 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were really looking forward to our stay here since we love the area and enjoy visiting San Antonio. We received an email to check in on line which was great. They offered 3 rooms to pick from and not being familiar with the resort I left the room choice they suggested. When we arrived check in was super easy,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

I appreciate your review of your recent experience at our hotel. I apologize for the disappointing service that you received; I will make sure to address these issues with our housekeeping staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. If you would like to further discuss your stay please feel... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed a very nice relaxing breakfast with my family and excellent service. Our waitress, Charlotte Rabidea, offered us omlettes and waffles which we did not know we're part of the buffet. And, she brought us some fresh strawberries. Charlotte turned a good breakfast into an excellent one. Thanks Charlotte.

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

I am so happy to hear you enjoyed our breakfast buffet! Thank you for your 5 star review and compliments about our staff! We hope to see you in the near future! Alex Petrollini General Manager More 

San Antonio, United States
1 review
3 of 5 stars Reviewed 1 week ago

While my stay was good, it was not exceptional (that is...up to Hilton Standards). The building temperature was too warm to hot in the meeting room and the hallways. Spent most of the evening outside, temperature was more accommodating for a large group gathering. The bed and was very comfortable and made for a great nights sleep. Overall a good... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for your review about your recent stay! I apologize for the issues you experienced with the temperature in the building. This is something that will be brought to the attention of the proper departments. Thank you for being our guest! Alex Petrollini General Manager More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We were here for my boyfriends Christmas party, the food was outstanding and the room looked great; the young ladies working the bar were so sweet, we were in desparate for a refill of water, they did not have any water at their bar so they told us they would get someone to refill our drinks, then they came and... More 

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

I appreciate your 5 star review! We are happy to hear you enjoyed the Christmas party. Thank you for your compliments about our staff! Thank you for being our guest. Alex Petrollini General Manager More 

Canton of Basel, Switzerland
1 review
4 of 5 stars Reviewed 2 weeks ago

I was viting a conference, the hotel ist just a little walk to the conventional center. Very friendly personal, esppecially Pilar:-). I would not choose the hotel for family trip or leasure. Because the noise level was quite high.

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for your awesome review about your recent stay! Although, I think you might've mixed up locations. Alex Petrollini General Manager More 

san antonio
1 review
2 of 5 stars Reviewed 2 weeks ago

Was not very impressed with this hotel. it was very hot room. air kept cutting off because the thermostat was right under the vent. put it on 60. sat up all night sweating. front counter had issues and was embarrassing that 4 credit cards said to be declined because of something they were doing wrong.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for taking time to write review about your recent stay with us. I apologize for the issues you encountered. If you would to further discuss your stay please feel free to contact me at alex.petrollini@hilton.com. Thank you for being our guest. Alex Petrollini General Manager More 

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Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton San Antonio Hill Country Hotel & Spa 3.5*
Number of rooms: 227
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Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#13 Spa Hotel in San Antonio
#67 Romantic Hotel in San Antonio
#72 Business Hotel in San Antonio

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