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Hilton San Antonio Hill Country Hotel & Spa

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9800 Westover Hills Blvd, San Antonio, TX 78251
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1 room 1 guest
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Hilton San Antonio Hill Country Hotel & Spa
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995 Reviews from our TripAdvisor Community

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Traveler rating
    383
    246
    152
    123
    91
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492
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188
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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Rather not say, United States
2 of 5 stars Reviewed 2 days ago NEW

The carpet in the hallway on the main floor near the elevator and on my floor was dirty with stains and food droppings as well as paint peeling. The carpets in bedrooms are dirty, stained and old. The first room I was in the AC went out in the middle of the night and I woke up due to how... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hurst, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

A nice place to stay when on business and family joined me for one night. Kids loved the kids pool area. The service in the bar area is slow waiting a long time for food to arrive. Denise at the front desk was very helpful with check out this morning and the service in the Executive lounge for breakfast was... More 

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Charleston, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I would like to thank Wendy and Denise at the front desk for their outstanding customer service. The hotel is modern, clean and well appointed all at a great price. I travel a lot for work and having a nice place like this hotel is refreshing.

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Yardley, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Due to two deaths in our family we have travelled to San Antonio on several occasions in the past two years. We selected the Hilton San Antonio Hill Country because it was near my brother's home. In spite of the reason for the trips, we were always ready to return to the same hotel because the staff is so nice.... More 

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Provo, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hilton brand represents consistent and high standards on behalf of customers. This hotel was no different. Great staff and accommodations! I would gladly visit this hotel again. The breakfast was good and the beds were comfortable. No complaints to note.

Review collected in partnership with Hilton Hotels & Resorts

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Richmond, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Room is clean, smells good, heating/cooling unit is quiet enough to sleep with it running. Bed is very comfortable. Overall expectation of the brand is a perfect match. i travel close to 70% a year and stay often in hotels. This one is almost perfect.

Review collected in partnership with Hilton Hotels & Resorts

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Eagle Pass, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We've stayed at this hotel a couple of times and it never disappoints. The staff and service are outstanding. The most kid-friendliest hotel yet. Plenty for the kids to do. Also, so relaxing for adults. Basically hassle-free check-in and great accommodations.

Review collected in partnership with Hilton Hotels & Resorts

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Woodstock
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was pleasant and check in was smooth. The room was warm when we arrived, but eventually did cool down. Room was somewhat clean, but I believe it could have been done better. The beds are not very comfortable and one of the beds had some markings on the comforter. The carpet throughout the hotel needs to be cleaned.... More 

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Austin, Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I like to keep my reviews as positive as possible, but that's hard to do with this property. The front desk staff were totally unaccommodating, seemed confused and exhausted. As for the room, it was ok, but the shower didn't drain, ants on the desk, and there were light bulbs that needed to be replaced. The gym had no towels,... More 

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Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for the review. I am sorry that you didn't have a positive experience and will look into the areas that you have mentioned. Thank you for being our g More 

Houston, Texas
Level Contributor
109 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is generally the worst hilton I have ever stayed at. Its a decent location and the rooms are ok. There are two pools, though both are dirty, crowded and they are constantly out of pool towels. They light gas fire pits outside at night which is nice and you can purchase s'more kits for $5 (two servings). They... More 

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Alex P, General Manager at Hilton San Antonio Hill Country Hotel & Spa, responded to this review

Thank you for your review and I understand your disappointment. We work very hard on providing the very best service and experience for our guests. It was very unfortunate that we did not meet your expectations and I apologize for this poor showing. Thank you for being our guest. More 

Hotel Review Summarization

What travelers say

  • Sea World(30)
  • Pool area(12)
  • Fire pits(9)
  • King suite(4)
  • Very nice(3)
Questions? Get answers from hotel staff and past guests. Ask a question

412 photos of this hotel

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Pool/beach area (12)
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Bathroom (17)
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Amenities (43)
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Pool (23)
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Standard King Room (24)
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Standard Room (28)
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Suite (45)
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The Hotel (33)

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Dining (6)
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Bathroom (4)
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Room/suite (18)
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Hotel & grounds (16)
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Pool/beach area (7)
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Other (36)
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