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All 347 San Antonio hotels

Red Roof Inn San Antonio West Sea World

2.0 of 5 Hotel   |   6880 NW Loop 410, San Antonio, TX 78238 (Northwest Side)
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Red Roof Inn San Antonio West Sea World
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Ranked #278 of 347 hotels in San Antonio
A recent review
3 of 5 stars Reviewed January 7, 2014
awashington88 Houston, Texas
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57 people have reviewed this hotel

Traveler rating
    13
    8
    11
    8
    17
See reviews for
29
7
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
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English first
Saltillo, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well, I stayed one night in this hotel, one night before I stayed in the Red roof airport that is so much better than this. The hotel looks old, the bathroom was dirty with some stains onto the toilet. The receptionist was very kind and gave me another room 'more clean', around 3 am I started to hear a sound... More

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Kaneohe
1 review
1 of 5 stars Reviewed 3 weeks ago

Do not recommend! This is our first experience with Red Roof Inn. We were greatly disappointed with our stay and the treatment we received. When we pointed out the poor condition of the room i.e. there was someone’s hair in the sink, the tub would not drain, strong odors, we were not offered a different room. Due to the late... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2014

I made reservations in advance for three rooms and needed to come in on a Wednesday (Jan. 1, 2014). I left my confirmation number at home by mistake thinking everything is in the system and will be okay, I was wrong. The clerk at Red Roof Inn had a difficult time finding our reservations and rooms. It was a difficult... More

Was this review helpful? Yes 1
Houston, Texas
1 review
3 of 5 stars Reviewed January 7, 2014

I would like to thank the staff at Red Roof Inn. Their friendliness and helpfulness was awesome. The maintenance man Victor Gonzales was especially accommodating and helpful. His cheerful spirit and desire for us to have a good stay will certainly factor in me booking at Red Roof in the future. Again many thanks to Victor and staff for a... More

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RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for writing comments about your experience with our hotel and your encounters with our team. Victor is an outgoing maintenance man with a positive outlook on his position with our team. I am so happy to see that he made a difference with your experience and I will be sure to share this review with him. Thank you... More

Houston, Texas
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed December 10, 2013

We stayed at this hotel because we found a great rate and the property is pet friendly. At first, the property was fine - room was clean, the lobby was recently renovated, and it is close to restaurants and SeaWorld. However, at night the fire alarm started going off at 2am and went off for a couple hours. Finally at... More

Was this review helpful? Yes 2
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to let us know about your experience at our hotel. I am very sorry that you encountered our fire alarms going off during your stay. I am disappointed that our system was being so hyper sensitive with all of the heaters being used during our cold nights. I do hope that you will give... More

Cotulla, Texas
1 review
5 of 5 stars Reviewed December 6, 2013 via mobile

I have been coming to this Red Roof Inn for over a year and I will NEVER stop coming here. The staff here makes me feel like family from the time I come in till the time I have to leave. The rooms are always in excellent condition and I'm truly impressed with VICTOR GONZALES the Maintenance man. He's always... More

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RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to write a review about your experience with our hotel and team member Victor. He works very hard to keep our property maintained and clean for our guest. I will be sure to show him this review. Thank you again and we all look forward to serving you again when you return to hotel... More

Sunny Isles Beach, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 27, 2013

I'm starting off this review with what the heck is up with Winter Storm Boreas?!?! I was unsure if we should stay here or not based on some of the other reviews but I'm happy we stayed. When I last checked the weather San Antonio was going to have great weather. We were going to have a wonderful trip to... More

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to post a review about your experience with our hotel. I am very happy to hear that Jessica made you feel welcome and comfortable during your stay. She is a gem and very valuable to our company. I am however disappointed that your room was not cleaned to our standards; please accept my sincerest... More

Austin, Texas
1 review
4 of 5 stars Reviewed November 1, 2013

me my husband and daughter stayed the weekend.. room was fine.. pool was beautiful very clean o & btw its a heated pool at that was a plus. the girls at the front desk were friendly and funny... i think we got there during the shift change christine checked us in and was very helpful we came in very hungry... More

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RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to write a review about your experience with our hotel here San Antonio. I am so happy to hear that our team made you feel comfortable and welcome during your stay. I will be sure to pass your comment on to the team especially Jessica, Christine and Victor our "maintenance guy". We all enjoyed... More

Austin
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 15, 2013

I brought my daughter in to enjoy Halloween festivities at Sea World and ended up staying much later than planned. Instead of driving back to Austin, we decided to hop on expedia and book a room. I've stayed at other hotels, like the LQ, in this area and never had a problem. I intentionally did not book the absolute lowest... More

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

10/18/13 Thank you for taking the time to submit this feedback. I would love the opportunity to discuss this further with you. At Red Roof Inn, we put every effort into providing a safe, clean, and well-maintained room with great service. We are currently working to improve these four areas and obviously failed you. We will work to ensure what... More

2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 26, 2013

Reserved 6 rooms for our employees for 2 nights and after one night I called to speak to the unprofessional "general manager" Carolyn to check our employees out and to advise her of the horrific and restless night our employees experienced. She proceeded to argue with me stating she had never heard of such things and I needed to be... More

Was this review helpful? Yes 4
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Dear Sogukrher , Thank you for taking the time to tell us about your experience at the San Antonio NW/Sea World Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service and pride ourselves with Ledgendary Customer service; therefore your... More

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Additional Information about Red Roof Inn San Antonio West Sea World

Also Known As:
Red Roof Inn San Antonio West Sea World Hotel San Antonio
Red Roof Inn San Antonio West Sea World Hotel
Red Roof Inn San Antonio
San Antonio Red Roof Inn
Address: 6880 NW Loop 410, San Antonio, TX 78238
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#278 Top resorts Hotel in San Antonio
#278 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn San Antonio West Sea World 2*
Reservation Options:
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