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Red Roof Inn San Antonio West Sea World

6880 NW Loop 410, San Antonio, TX 78238
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Red Roof Inn San Antonio West Sea World
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Red Roof Inn San Antonio West Sea World
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84 reviews from our community

Traveler rating
    26
    10
    12
    11
    25
See reviews for
39
11
5
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I've enjoyed my stay here very friendly staff, they help when you need help, the hotel is very clean and quiet. I recommend it to anyone coming in from out of town, it's in a convenient location, close by sites a good restaurants.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

So I had our room at an extended stay that would have cost me over $450 for 5 nights. I ended up getting a great deal with Red Roof Inn SeaWorld 5 night for $230 and I got one night free!!! I like free. The Hotel in my opinion in great they only have full size beds but you can... More 

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Glad to hear you are liking the renovations, as we wrap up the final stages of it. I strive in providing a clean, comfortable & affordable hotel room without breaking the bank. I do look forward to seeing you guys again on your next trip. Let me know when you are headed here and I can make sure you have... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 29, 2015

I will not stay here again and I wouldn't recommend it. The actual premises were being renovated. The room was decent for a budget hotel. The female staff were nice but whoever the male working overnight should not be working in hospitality. Our room faced a parking lot where they bring wrecked cars. About 10:30 pm a wrecker dropped off... More 

Was this review helpful? Yes 2
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking a moment out to write a review and they help us improve our product and services. I do apologize for the lack of customer service you experienced while you was with us. I'm looking into the matter and making any changes I need to make. Thank you for bringing this to my attention. More 

Aurora, Illinois, USA
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 20, 2015

We stayed at this property for 2 night. Upon check in, we unloaded and unpacked only to find that the toilet was stopped up and was overflowing. My son had just went down for a nap. I went to the front desk and told them of the problem. He asked if I wanted to do it or if they wanted... More 

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking a moment to write a review regarding your stay. These reviews help us improve our product and services. I do apologize we fell short with the customer service, I have taken over this property a few weeks ago and take customer service serious. I have addressed the issues with my staff. I do also Thank You... More 

2 reviews
4 of 5 stars Reviewed March 19, 2015

This is only hotel I stay at here at san Antonio. The staff is really great here and very helpful. And new remodel rooms are wonderful. And everything is located near by. And the rates are great too . so this is a great place for the whole family to stay.

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RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Wanted to take a moment to Thank you for taking the time to write a review. I'm happy see that we great you great here and you are liking the renovations. More 

Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

The employees are not the nicest people and we had to BEG for clean towels and even didn't receive any when we asked and were told some were coming out of the dryer by an employee named Johnny. He was very rude and when I called in the morning to ask for some telling the desk that he never brought... More 

Was this review helpful? Yes 2
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

I like to first apologize for the rude attitude of my desk clerk. I have taken over this property a few weeks ago and your review helps me see where I need to adjust things. From having towels ready for guest to the service we provide at the desk. Thank you for taking your time to write a review so... More 

Boulder, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 of 5 stars Reviewed March 17, 2015

my husband and my self checked inn on 3/15/2015 and checked out on 3/17/2015. and when we checked in mr. jeremyiah and jon the front desk staff went above and beyound to get me and my wife the room that we needed. and mr.jerald the gm. a great man that goes above and beyound to help any guest with anything... More 

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RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for your kind words and taking a moment out to write a review. I have shared you comments with my staff and we look forward to your next trip. This is what we strive to provide is great service and a good product. More 

1 review
5 of 5 stars Reviewed March 16, 2015

... The Red Roof is such a wonderful place I stay there all the time I like it because the people are friendly there there's a lady named Linda that really likes to help and I also like that they can have pets because I have my little kitty they also remodeled and it looks so beautiful the swimming pool... More 

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RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking time out to write a review regarding your stay and hotel. I have shared your kind words with my staff and glad you enjoy your stay with us. I do look forward to seeing you next time you are in town. More 

San Ignacio, Belize
Top Contributor
53 reviews 53 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed March 14, 2015

If there were no hotel rooms available in San Antonio, I would probably stay at this hotel and pray no one would break into my car. Not only was there no signs of security, some of the rooms are not able to connect to WiFi. We saw some guests sitting on the floor near reception using their laptops. Another room... More 

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to share your review. These reviews help us improve the product and services. The WIFI, like any services at your house, the provider was having some issues with their services coming into the hotel. This has been addressed and being monitored by the internet company. I apologize your car was being messed with, this... More 

Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2015

I stayed at this hotel for 2 days and it was decent. first off there is not hot water, there is a mini frig but it doesn't work. The tv is decent, when you enter and exit out of the parking lot its a rush to get to the hotel. I thought this was a waste of money and time,... More 

Was this review helpful? Yes
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to share your review of our hotel. We appreciate hearing from our guest as we use your comments to improve our product and services. I regret that your stay was disappointing & I sincerely apologize for the issues you experience. The hot water was a mechanical breakdown and took little longer to get parts... More 

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Prices are for 1 room, 2 adults
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