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Holiday Inn Express San Antonio Airport North

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16315 US Highway 281 North, San Antonio, TX 78232
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Holiday Inn Express San Antonio Airport North
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Holiday Inn Express San Antonio Airport North
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39 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For the price, it is great. Quiet, in spite of being right off 281. A little tough to get to since you have one chance of entering or you need to do a 2 mile loop. Clean. Friendly staff. Good breakfast. Bed was comfortable enough. I travelled alone and felt very safe here. The front desk was helpful and nice.

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Fort Worth
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were in San Antonio for an anniversary celebration. The hotel is conveniently located just off highway 281 on the north side of San Antonio. Very easy to get to river-walk or Sea World etc. The staff is very helpful. Good breakfast! Not fancy but great beds and pillows.

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Santo Domingo, Dominican Republic
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

Hotel seem like it was new. Grounds, lobby, halls were all very clean. Very friendly staff all hours of the day. I would stay there in a heart beat. Close to all main highways in San Antonio, but yet traffic was not heavy.

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Moline, il, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here after landing at airport. Just a little hard to get to off US 281 -- not the hotel's fault, roads just confusing to someone not familiar with the "system" of ramps and turnarounds. Could use more handicapped parking. Room was fine, wifi worked well, breakfast was fine. Nothing special in and of itself, but close to restaurants and... More 

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Los Angeles, California
Top Contributor
57 reviews 57 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 19, 2015

I stayed at this Holiday Inn Express on a recent trip to San Antonio. The hotel is located around several shopping areas and restaurants. The rooms were spacious, service good and overall had a good stay. I recommend staying here if looking for a good price hotel and nice, clean rooms.

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Playa del Carmen, Mexico
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 3, 2014

was a good place to stay, and have a good night, you have brekfast incluide. not expect too much. the attitude of the lady of the brekfast place dosent be the best. the coffee is like water. rooms are ok

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IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear federico k, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More 

Austin, Texas, United States
1 review
2 of 5 stars Reviewed September 1, 2014

I had a terrible experience at this hotel. The first bad one was at check in. It took the staff and manager almost 20 minutes to check me and my business partner into our hotels, because they didn't check all the emails from our boss about the reservations. Not the kind of incompetence one would wish to deal with after... More 

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HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Thank you for taking the time to share your feedback. We are very sorry that our property did not meet your expectations and want to apologize for your experience. We are committed to providing the highest levels of service and quality to our guests and, it is always disappointing to hear that we had some missed opportunities. We will be... More 

San Antonio, Texas
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 18, 2014

Recently stay three nights The room smelled musty the entire time. The sheets were worn and wrinkled. The towels were rough and scratched. Nothing in walking distance. Nothing warranted a return visit.

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IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear Connie P, Thank you for your recent stay. As hospitality professionals, we always do our best to provide superior quality and service. It seems that our location, room accommodation and amenities fell below your expectations. We are sorry for any inconvenience these aspects have caused. Please be assured that we take all guest reviews seriously as this is our... More 

Sendai
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 15, 2014 via mobile

Very friendly and efficient check in. Clean, nice room and comfortable bed. Good breakfast and nice breakfast area. Location not great, but hotel offers shuttle! (Nothing in area within walking distance). Can hear nearby train from room. They are renovating hotel, so will be even nicer soon.

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orinda
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 16, 2014

This Holiday Inn Express is older than the one I stayed at in Selma, just outside of San Antonio. It was updated, but it was showing a little age. It is near lots of restaurants. The manager was very friendly. My room was quiet and comfortable.

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