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Holiday Inn Express San Antonio Airport North

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16315 US Highway 281 North, San Antonio, TX 78232
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1 room 1 guest
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Holiday Inn Express San Antonio Airport North
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42 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rusk, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2015

Very disappointed. Drove down to San Antonio tonight for an early meeting Monday morning. I went to the hot tub to relax after a 6 hour drive. We were sitting in the hot tub when the night manager Johnny comes out and kicks us out of the hot tub. I stay in Holiday Inns weekly and have ever been treated... More 

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Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 9, 2015

Quiet location off the highway. Helpful staff. Clean rooms that need some tlc. Breakfast area a little small so plan accordingly. The a/c worked great. Parking is a little strange as it is in the rear. There is a main front door but after checking in everyone uses the rear entrance. Overall average for a HIE.

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Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 4, 2015

For the price, it is great. Quiet, in spite of being right off 281. A little tough to get to since you have one chance of entering or you need to do a 2 mile loop. Clean. Friendly staff. Good breakfast. Bed was comfortable enough. I travelled alone and felt very safe here. The front desk was helpful and nice.

Was this review helpful? Yes 1
Fort Worth
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were in San Antonio for an anniversary celebration. The hotel is conveniently located just off highway 281 on the north side of San Antonio. Very easy to get to river-walk or Sea World etc. The staff is very helpful. Good breakfast! Not fancy but great beds and pillows.

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Santo Domingo, Dominican Republic
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

Hotel seem like it was new. Grounds, lobby, halls were all very clean. Very friendly staff all hours of the day. I would stay there in a heart beat. Close to all main highways in San Antonio, but yet traffic was not heavy.

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Moline, il, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here after landing at airport. Just a little hard to get to off US 281 -- not the hotel's fault, roads just confusing to someone not familiar with the "system" of ramps and turnarounds. Could use more handicapped parking. Room was fine, wifi worked well, breakfast was fine. Nothing special in and of itself, but close to restaurants and... More 

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Los Angeles, California
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 19, 2015

I stayed at this Holiday Inn Express on a recent trip to San Antonio. The hotel is located around several shopping areas and restaurants. The rooms were spacious, service good and overall had a good stay. I recommend staying here if looking for a good price hotel and nice, clean rooms.

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Playa del Carmen, Mexico
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 3, 2014

was a good place to stay, and have a good night, you have brekfast incluide. not expect too much. the attitude of the lady of the brekfast place dosent be the best. the coffee is like water. rooms are ok

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IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear federico k, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More 

Austin, Texas, United States
1 review
2 of 5 stars Reviewed September 1, 2014

I had a terrible experience at this hotel. The first bad one was at check in. It took the staff and manager almost 20 minutes to check me and my business partner into our hotels, because they didn't check all the emails from our boss about the reservations. Not the kind of incompetence one would wish to deal with after... More 

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HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Thank you for taking the time to share your feedback. We are very sorry that our property did not meet your expectations and want to apologize for your experience. We are committed to providing the highest levels of service and quality to our guests and, it is always disappointing to hear that we had some missed opportunities. We will be... More 

San Antonio, Texas
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 18, 2014

Recently stay three nights The room smelled musty the entire time. The sheets were worn and wrinkled. The towels were rough and scratched. Nothing in walking distance. Nothing warranted a return visit.

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IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear Connie P, Thank you for your recent stay. As hospitality professionals, we always do our best to provide superior quality and service. It seems that our location, room accommodation and amenities fell below your expectations. We are sorry for any inconvenience these aspects have caused. Please be assured that we take all guest reviews seriously as this is our... More 

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