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Holiday Inn Express San Antonio Airport North

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16315 US Highway 281 North, San Antonio, TX 78232
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1 room 1 adult
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Holiday Inn Express San Antonio Airport North
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46 Reviews from our TripAdvisor Community

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Naperville, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I struggle when we travel to find a hotel we are both happy with. This hotel fit both our needs, was clean, comfortable and offered nice amenities. The breakfast was delicious. Definitely will return to this hotel again if we return to San Antonio. Location is nice as well - in a nice area.

Helpful?
Thank Natasia G
HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Natasia, Thank you for choosing our hotel for your stay in San Antonio. Customer service, quality and comfort are a priority for our guests and we strive to exceed your expectations. We are happy to hear that you had a wonderful stay with us and we look forward to welcoming you back again soon. Thank you for your review. More 

Del Rio, Texas
Level Contributor
175 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed November 12, 2015

Noisy room - could hear person in room above pacing back and forth during night. Every step made ceiling creak. Could hear trucks from nearby highway. Turned on air conditioning to drown out noise from upstairs and highway. Air conditioning turns itself on and off - no way to keep fan on to drown out noise. When air conditioning turns... More 

Helpful?
Thank djfluth
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear djfluth, Thank you for taking the time to write a review of your recent stay. I sincerely apologize for any inconvenience you may have experienced due to the noise levels. Please allow me to follow-up on your concerns. I have sent you a private message in an effort to obtain additional information with the hope to regain you faith... More 

Rusk, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2015 via mobile

Very disappointed. Drove down to San Antonio tonight for an early meeting Monday morning. I went to the hot tub to relax after a 6 hour drive. We were sitting in the hot tub when the night manager Johnny comes out and kicks us out of the hot tub. I stay in Holiday Inns weekly and have ever been treated... More 

Helpful?
1 Thank Angie H
HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. We are very disappointed to read your feedback regarding your recent six day stay as your experience is not reflective of our usual high standards. We are reviewing your feedback so that we can better understand your stay experience and take appropriate corrective action. Our... More 

Level Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 9, 2015 via mobile

Quiet location off the highway. Helpful staff. Clean rooms that need some tlc. Breakfast area a little small so plan accordingly. The a/c worked great. Parking is a little strange as it is in the rear. There is a main front door but after checking in everyone uses the rear entrance. Overall average for a HIE.

Helpful?
Thank MDNied
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 4, 2015 via mobile

For the price, it is great. Quiet, in spite of being right off 281. A little tough to get to since you have one chance of entering or you need to do a 2 mile loop. Clean. Friendly staff. Good breakfast. Bed was comfortable enough. I travelled alone and felt very safe here. The front desk was helpful and nice.

Helpful?
1 Thank Patrish59
Fort Worth
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were in San Antonio for an anniversary celebration. The hotel is conveniently located just off highway 281 on the north side of San Antonio. Very easy to get to river-walk or Sea World etc. The staff is very helpful. Good breakfast! Not fancy but great beds and pillows.

Helpful?
Thank Dennis S
Santo Domingo, Dominican Republic
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

Hotel seem like it was new. Grounds, lobby, halls were all very clean. Very friendly staff all hours of the day. I would stay there in a heart beat. Close to all main highways in San Antonio, but yet traffic was not heavy.

Helpful?
Thank tfmcbri
Moline, il, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here after landing at airport. Just a little hard to get to off US 281 -- not the hotel's fault, roads just confusing to someone not familiar with the "system" of ramps and turnarounds. Could use more handicapped parking. Room was fine, wifi worked well, breakfast was fine. Nothing special in and of itself, but close to restaurants and... More 

Helpful?
Thank K K
Los Angeles, California
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

I stayed at this Holiday Inn Express on a recent trip to San Antonio. The hotel is located around several shopping areas and restaurants. The rooms were spacious, service good and overall had a good stay. I recommend staying here if looking for a good price hotel and nice, clean rooms.

Helpful?
Thank Manuel S
Playa del Carmen, Mexico
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 2, 2014

was a good place to stay, and have a good night, you have brekfast incluide. not expect too much. the attitude of the lady of the brekfast place dosent be the best. the coffee is like water. rooms are ok

Helpful?
Thank federico k
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear federico k, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More 

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