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Red Roof Inn San Antonio - Airport

333 Wolfe Road, San Antonio, TX 78216
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1 room 1 guest
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Red Roof Inn San Antonio - Airport
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202 Reviews from our TripAdvisor Community

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Traveler rating
    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (202)
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    (59)
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Moriches, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the downtown area for two night but wanted to stay closer to the airport for the last night. We found the Red Roof Inn & it was very clean & comfortable. It had just been newly renovated & the staff was also very accommodating. We would definitely stay there again.

Was this review helpful? Yes
Destin, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015

Hotel has been remodeled and gets high marks for its class. I had booked originally because of shuttle to airport, however since booking this service is no longer provided. Because of the efficiency and friendliness of the staff I will stay again on return flight and just use a taxi (which they arranged). Coffee was delicious.

Was this review helpful? Yes 1
JUAN A, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Deek2012, Thank you for taking the time to review our property. I'll be sure to share your review with thw staff. Thank You, Bob Mucklin General Mgr. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

We have stayed in this hotel many times over the years. We have always received the best of care. In years past, Linda Moos assisted us and we really missed her this time. We are happy to say that John gave us the kind of assistance that we have experienced in the past. He gave excellent service. Thank you, John!

Was this review helpful? Yes 1
JUAN A, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear ofwbi, Thank you for taking the time to review our hotel. It is always nice to hear from repeat guest's and know the staff continues to satisfy your traveling needs. Thank You, Bob Mucklin General Mgr. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 21, 2015 via mobile

When we got there and checked in the guy at the front desk was nice and got us checked in as soon as he could. Upon going up to our room, we walked into a room that had like a hall way to get into the room. Once turning the corner, the room was small and there were nasty looking... More 

Was this review helpful? Yes 2
JUAN A, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Jassjayathan, I am sorry to hear that your stay was not up to your expectations. I do appreciate you taking the time to review our hotel. It is with these reviews that we continue to try to improve on our guests experience. Thank You, Bob Mucklin General Mgr. More 

Scottsdale, Arizona
Level Contributor
119 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed July 21, 2015

We were on a 2 week trip and this was one of our last stays. The hotel is dirty, sidewalks greasy with grime. Room was below Red Roof usual quality - dirty clothes and towels under the bed and BED BUGS!! I got bit 5 times. Unlike other Red Roof standard rooms, no coffemaker, no hair dryer, no frig or... More 

Was this review helpful? Yes 1
JUAN A, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Bonnie B, I am very sorry about falling short of your expectations. We appreciate you taking the time to review the hotel. It is with reviews like yours that we learn about certain issue's and can take the necessary steps to correct so the next guests have a better experience. Once again I apologize. Thank You, Bob Mucklin General... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

We received excellent service during our stay and recommend this place to anyone visiting San Antonio... Excellent rooms, management and service...our rooms were ready when we arrived.. No wait and no trouble in getting our rooms and during our visit...

Was this review helpful? Yes 1
JUAN A, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Rachael, Thank you for taking the time to review our hotel. I'll be sure to share your comments with the staff. Thank You, Bob Mucklin General Mgr. More 

Laredo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

From the moment I walked in thru the door I was automatically greeted by the staff. Checked in with no problems at all whatsoever, room was very clean, bed was awesome, Mr. Juan Avila made sure our stay was exceptional. I will very highly recommend Red Roof in to all my friends I travel a lot with my daughter for... More 

Was this review helpful? Yes 1
JUAN A, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Dear Irma m, Thank you for taking the time to review our property and all your kind words. It will be a pleasure to share your review with the staff. Once again Thank you. Sincerely, Bob Mucklin, General Mgr. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

No frills, good price, courteous staff. Room was clean and comfortable. Overuse of fragrance in the room irritated my husband's sinuses, was very strong and lasted all night. Coffee in the lobby was fresh in the morning. Bathroom very small, difficult to change clothes with teenage kids in the room.

Was this review helpful? Yes 1
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

Lisa W. Good afternoon Lisa I want to thank you for taking time to send in a review of our property. It is always our goal to provide clean comfortable rooms at a value price and I am very excited to hear that our staff was very professional to you and to all of customer's that walk in to our... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

The staff there is nice, this is my third stay, and I will stay again when in town. Didn't have any issues with house keeping, or anything else crazy. They have a great weekly rate also. I also had my coworker staying there as well and she had no issues either.

Was this review helpful? Yes 1
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

ioipoi. I wanted to start by saying thank you so much for taking your time in posting a review of the property. It is always our goal to serve our customers to the best of our ability and commitment to our guest. I am also very excited to hear that our staff met your expectations and made your stay a... More 

Killeen, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

My experience at Red Rood Inn at San Antonio Airport was great. Juan the General Manager was very professional and personable as well as his staff members that I met which were John and Dan. I felt very welcome and definitely look forward to coming back.

Was this review helpful? Yes 1
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

John S. Good morning. I appreciate your time posting a review for us of our property. It is always our goal to give our customers the top customer service. I am very happy to hear that the property staff John and Dan gave you excellent customer service. we are truly committed in doing all the best for all of our... More 

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