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Red Roof Inn San Antonio - Airport

333 Wolfe Road, San Antonio, TX 78216
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Red Roof Inn San Antonio - Airport
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Red Roof Inn San Antonio - Airport
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181 Reviews from our TripAdvisor Community

Traveler rating
    72
    62
    22
    13
    12
See reviews for
46
32
24
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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phx, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

stained carpets from pets was my 1st sign this may not work out ,but it was late and the wife said too let it be .light out in lavi makeup area is prob why my wife changed her mind and complant was forth coming , mold on ceiling in bath room freaky and someone hair clip not mine or the... More 

Was this review helpful? Yes
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

Darrell W. Good afternoon. I wanted to start by saying I am very sorry that we didn't meet your expectations. I will answer your question as to why you stayed here. Our reviews are very well spoken for. I am truly sorry we didn't do better on our service. I do thank you for letting me know so we can... More 

Sydney
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We only had a one-night stay in this hotel, and were quite comfortable. Unfortunately someone had been smoking in our non-smoking room, and when we mentioned this at the desk they promptly gave us another room. What really impressed us was that we had asked for the courtesy shuttle to the airport early in the morning, and when we came... More 

Was this review helpful? Yes
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

AstrOSydney. Good morning. I wanted to start off by saying thank you for taking time from your busy schedule to write a review about our hotel. I am very excited to hear that you had a great experience with our hotel. we work really hard to make our guest have a great experience with there stay and with our service.... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

There is a lady that works there at the airport location her name is Linda Moos she's always very kind and always takes such good care of me while I'm staying there thumbs up for Mrs Linda Moos , if not for her being so polite , I may have shopped around for another place to stay. She works at... More 

Was this review helpful? Yes
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

Learjet35340. Good afternoon I wanted to start out by saying thank you so much for taking your time to write this outstanding 5 star review. Wow I am so happy to hear that you are a very loyal Redicard member and also that you enjoy every single time you stay here at Red Roof Inn San Antonio Airport. I will... More 

Elkhart, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here more than a half dozen ties over the past three years. Each time we have been comfortable and well satisfied. A great price at a good, central location. Minor inconveniences have been very rare, because of the good staff. There is a "No Smoking" policy throughout the hotel.

Was this review helpful? Yes 1
JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

Louis S. Good evening and thank you for sending in this fabulous review of our service here at your preferred hotel Red Roof Inn San Antonio Airport. I am so excited to here that for the last 3 years you have been our loyal customer to us we are very appreciative of your business. Yes our staff is very committed... More 

Lehi, Utah
Top Contributor
84 reviews 84 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good website - easy to make your own reservation. Inexpensive hotel, close to airport. Good for short layover. Comfy bed, nice new bathroom, wall ac unit kept temperature right. John at front desk was very friendly and helpful. ** Airport shuttle only runs til 11pm, so I took a cab. Get a receipt from driver, and front desk will reimburse... More 

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JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

HRSHYLVR. Good afternoon and thank you for taking time to write this outstanding review for us. It is very true John is always ready and willing to help our guest feel home away from home. Yes I will echo your words we are within 5 minutes from the San Antonio Airport. We do have our shuttle and you are correct... More 

Naples, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying in San Antonio with a friend for the night for a long long roadtrip. Very close to the airport which is always a plus. Sometimes hotels near airports can be a risk but this place had a clean lobby, nice decorations, friendly staff (Juan Avila behind the desk was amiable and very very helpful), and the room was neat... More 

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JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

BeccaD. Good morning I wanted to thank you very much for taking time to write this review for us. I am so happy to hear that you enjoyed your stay at our hotel. I am so excited to hear that your room was ready for you and clean when you arrived at our location. Yes we are very close to... More 

New Orleans, Louisiana
Top Contributor
95 reviews 95 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we arrived at the San Antonio Airport, I thought that there would be a shuttle available for pickup. Instead, we had to take a taxi. Not that this was so bad, it had us concerned about what other hotel services could be problematic. The taxi ended up taking several back roads which gave us pause until we arrived at... More 

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JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

WD80. Good evening. I want to start by saying thank you for taking time to write a review on your stay with us. I am sorry that you were knot able to be picked up at the Airport by our shuttle. we have a time frame on the runs. I am glad that we were able to get you here... More 

Laredo, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was a very pleasant one, my family and grandkids enjoyed the weekend in San Antonio. The staff and management made our stay much better. making sure our needs were met , when we would request something for us. Rooms were very clean and everything expected was there ! Manager in charge was very professional and made sure our... More 

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JUAN A, Manager at Red Roof Inn San Antonio - Airport, responded to this review

tonymA8877FC. Good morning to you. First of all I would like to thank you for taking time from your busy schedule to write this review for our hotel. I want to start by saying we have the most outstanding staff here at Red Roof Inn Airport property. I will echo your words our staff is always ready to take good... More 

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 15, 2015

The sales department did not communicate properly with the desk staff and the wrong check in list was provided. We had 14 rooms. Of those, 3 of the rooms reeked if smoke even tho there are signs all over say 100% non smoking. My room was bed enough that my eyes hurt and throat hurt. The parking lot is very... More 

Was this review helpful? Yes
Jonathan C, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for taking the time to write a review regarding your group's stay in San Antonio. I will review your groups room list with the staff to make sure this does not happen in the future. We would welcome the opportunity for your group to try us again should your travels bring you back to the San Antonio area. More 

Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

This location is furthest from downtown, but it was all freeway right to The River Walk which was our destination. We decided to park car on a Monday at Lexington Street for $2 all day and walk along RW path to the loop for some exercise. 1/2mi into walk we turned into the touristy loop and walked to Alamo, had... More 

Was this review helpful? Yes
Jonathan C, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for your recent review regarding your stray in San Antonio. As you mentioned we are about 8 miles from downtown and the Alamo. We are also located about 1 mile to shopping restaurants and the airport. We offer complimentary shuttle service to and from the airport as well. We are glad you enjoyed your stay and brought your... More 

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