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All 347 San Antonio hotels

SpringHill Suites San Antonio Medical Center/Northwest

3.0 of 5 Hotel   |   3636 Northwest Loop 410, San Antonio, TX 78201
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SpringHill Suites San Antonio Medical Center/Northwest
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Ranked #103 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 21, 2014
Beavervillejay Beaverville, Illinois
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69 people have reviewed this hotel

Traveler rating
    26
    24
    9
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    3
See reviews for
22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Not that a good experience in Marriott. First hotel that I didn't like. It didn't consist of good room service. My room was not cleaned the whole day when I returned from sightseeing. Many false alarms and elevators stopped working but the room are spacious and huge.

Was this review helpful? Yes 1
Elizabeth W, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Neel family, I am so very sorry to hear that your stay at our property during Spring Break was not 100% satisfactory. We do take pride in our guests leaving happy and wanting to come back to stay with us again. I am very sorry for the fire alarm that went off several times and caused the elevators to... More

Beaverville, Illinois
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2014

It's clean comfy and located well. The staff is friendly and helpfull the pool is on the small side but its nice and clean. The breakfast is good and they have a nice selection. The view out the window is not much to look at but with a room this nice it's worth the stay.

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Elizabeth W, Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Beavervillejay, thank you for the great review of our hotel and telling us that you found our rooms clean & comfy! I am also happy that you found our location convenient for your needs & that the breakfast was good and you felt we had a nice selection to offer. If you ever back in the area please make... More

Edina, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

Our experience here was wonderful! Staff could not have been more helpful or cordial. The room was ideal. We were here for 9 nights on a working vacation and the desk and working area in our room were perfect with a great lobby area that was very inviting and convenient as well. Breakfast was a great buffet to include eggs,... More

Was this review helpful? Yes 1
Elizabeth W, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you so much for reviewing your stay with us and commenting on how great you thought the new SpringHill Suites breakfast was. We appreciate the feedback and are very happy we were able to make you feel at home for the long working vacation that brought you to our hotel. Again, thank you for the review and we look... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 14, 2013

Hotel was affordable, clean, and comfortable. The free breakfast was alright...I would like it more if it had fresh fruits, but overall it was okay. The bed was very comfortable and the sheets were very clean. Very good for the price!:) PS. 10 mins drive to SeaWorld.

Was this review helpful? Yes 1
Elizabeth W, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Lsdutra, thank you so much for the glowing review of our hotel. I am happy to hear you found our property Affordable, Clean & Comfortable! We hope on your next trip to San Antonio that we will be the hotel you choose to stay with again. Again, thank you so much! More

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

I was planning my wedding for out of town guests to stay here. I arranged a room block and the hotel was very accommodating to my needs and keeping a reservation website. Since my family is not use to traveling and seniors, the staff was very helpful in giving directions and assisting. My family enjoyed the hotel, it was close... More

Was this review helpful? Yes 2
Elizabeth W, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear illaria3, Thank you so much for the positive review about your experience at our property for your wedding weekend. It puts a smile on my face that we took great care of your family and made them feel at home. If you are every back in San Antonio please keep us in mind for whatever needs you may have... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013 via mobile

Great place. Had no issues. Room was awesome and very spacious. Will stay again if we ever come this way. Like that we are close to everything within 5 to 10 miles of what we wanted to do. Staff was really nice and polite.

Was this review helpful? Yes 1
Elizabeth W, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Hello Catabuff, Thank you very much for the nice review about your stay at our hotel. It's important to get a good night's sleep when traveling so It makes us happy to know that you were able to get that here. It's nice to know our spacious studio suites made your stay an awesome one! Please come back and visit... More

San Antonio
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

I have stayed at this property many times in the past but not since they updated the property. I was very pleased with the "New" look even though the staff told me it has been 2 years since the renovation. it seems to be well kept, clean, safe and the staff is very nice & helpful! The breakfast was fantastic... More

Was this review helpful? Yes 1
Elizabeth W, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear SARose, Thank you so much for the glowing review of our hotel. We are happy you appreciated the new breakfast that SpringHill Suites as a brand rolled out this past summer. We also are happy you found the hotel safe, clean and the staff to be accomodating. Please tell your friends about us and we look forward to a... More

San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 30, 2013

My wife and I spent four nights at this hotel and I must say, our stay was great! The staff here were outstanding, especially Jeffrey at the front desk! He went out of his way to make our stay a memorable one! The breakfast was good, except for the long line waiting for the one waffle maker! You need at... More

Was this review helpful? Yes 2
Myrtle Beach, SC
Senior Contributor
29 reviews 29 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 16, 2013

Very clean and up to date. Laundry facilities made our cross country trip easier. Nice breakfast well maintained each morning. Very convenient to the golf and sites planned. Outstanding desk staff. Easy to find and convenient to area "tourist" sites.

Was this review helpful? Yes 2
Texas
Top Contributor
90 reviews 90 reviews
66 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 13, 2013

We received this room on a discount site. Being a Marriott Brand hotel, I was excited to give it a try. We usually stay at other Marriott Brand Hotels. When we got to the hotel, the parking was ample and the front desk was VERY friendly. They were awesome, letting us check in a little early and helping us locate... More

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Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
Springhill Suites San Antonio
Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#81 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Official Description (provided by the hotel):
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 
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