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All 351 San Antonio hotels

Days Inn Downtown/Riverwalk

2.0 of 5 Hotel   |   1500 S. IH35, I-35 South Exit 154B, San Antonio, TX 78204 (Avenida Guadalupe)
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Days Inn Downtown/Riverwalk
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14%
Ranked #312 of 351 hotels in San Antonio
  • Overview
  • Reviews (109)
  • Photos (17)
  • Amenities
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  • Room tips (17)
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109 people have reviewed this hotel

Traveler rating
    1
    11
    9
    23
    65
See reviews for
45
21
3
8
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We arrived at this hotel after spending the day at fiesta texas. I booked it online and the pictures made it look like a nice place. We checked in and the guy that worked there told us to "not park in the back to avoid break-ins". That was the first problem. Our room was the very back corner room, closest... More

Was this review helpful? Yes
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

Hello Ellielykins93, I apologize for the delays in responding to your review. Allow us to clarify this matter please provide us the date and room number during your stay. I will submit your feedback for for verification and trust that this will not go unnoticed as we strive to give our guests quality services at all times. I hope to... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Toilet and sink clogged up, bedbugs, TV not working, room smells like cigarette, door can be easily opened from the outside and its $79/ night?got a better, cleaner room at Super 8 for less money!!...very disappointed..

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1 review
2 of 5 stars Reviewed June 12, 2014 via mobile

Dead bugs dirty bathroom green pool. Blood on sheets on sofabed. Totally gross will never stay there again...alot of sleazy people there. The hotel is in major need for repairs. Continental breakfast was minimal. Do not stay here

Was this review helpful? Yes
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write such a thorough and revealing review. Thank you so much... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014 via mobile

The address is wrong if you put that in the gps you will never get there, I call the hotel gave me another address, ask them why they don't change it in the web they said is rigth and that I didn't know how to use my gps. the rooms are duty, it got roaches, and smell awful is no... More

Was this review helpful? Yes 1
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

Hello Carlauo, I apologize for the manner you were attended during your stay with us and for failing to meet your exacting preference. I will accelerate your concern about the cleanliness of the room assigned to you during your stay. This will be evaluated and addressed according as we want all of our guests to have a comfortable stay at... More

Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

This is easily the worst hotel I have ever stayed at in my life. I have stayed at hotels in Jeju, France, Holland, Denmark, Mexico, and 20+ states, and this is by far the worst of the worst. The main reason we were staying here was simply because we had to drive back from Houston to El Paso, and we... More

Was this review helpful? Yes
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

Hello FCTucson520, I am truly regretful that we failed to meet your satisfaction during your stay with us. Please know that we take our guests’ concerns very seriously and as such we want to address your feedback about the room assigned to you accordingly. Please provide us the date of your stay and the room number assigned to you as... More

Calgary, Canada
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed May 21, 2014

This one definitely goes into the history books of my travel horrors!!! One of the nastiest & sketchiest places, Ive had the unfortunate chance of ever staying in. Due to some unforeseen & misfortune circumstances, we were forced to book this hotel last minute in San Antonio; through absolutely no free willing choice of our own. Unfortunately, it turned out... More

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Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

Hello ola3rd, I apologize that we failed to meet your satisfaction during your recent stay with us. Please know that we will not in any manner endanger the health of our guests or provide a room that will put our business at stake. I assure you that the carpet was heavily stained (not with blood) causing reaction to the carpet... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2014

Bargain hunters will appreciate this somewhat run-down motel for its great location,price, and more. Located on the access road of Interstate 10, it's just minutes away from the Riverwak, downtown restaurants and the Univ. of Texas at San Antonio campus. At $54 per night, it's a great bargain if you don't mind an old property that has seen better days.... More

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Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

Hello Mr. Adrian S., Please know that we truly appreciate your candid thoughts about our hotel. We use our guests comments as reference to identify aspects we need improvements to offer you inviting and comfortable place to stay. I will bring your comments to management and I assure you that they will look into the matter carefully. We hope to... More

Huntsville, Texas
1 review
1 of 5 stars Reviewed April 29, 2014 via mobile

This hotel is nowhere near the riverwalk. It is dirty and way overpriced. Me and my family booked it for 2 nights and when we got there,at midnight, it was so disgusting we had to find another hotel. The ice machines had 2 trash bags worth of trash around them. I have always had great experiences with Days Inn up... More

Was this review helpful? Yes
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

Hello Lucasreese31, Please know that we appreciate your time in bringing your concern to our attention. I will bring your concern to management for evaluation so as this matter is verified and addressed accordingly. May I please know of the date and the room number during your stay with us to expedite our process? Thank you very much and I... More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2014

Staff were very friendly...unfortunately that was where the hotel's good points started and finished. Room was grubby and in need of paint. Sheets were stained, blankets had cigarette burns in them and all of our towels were either worn out and yellowing or worse very badly stained. The room also smelled like it had previously been a smoking room and... More

Was this review helpful? Yes
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

We are so disheartened to hear about your experience with us. Our aim is to always provide not only quality customer service but accommodations as well. Your honest feedback is highly appreciated. We will be looking into the cleanliness points you made and take appropriate action. Thank you for your business and we hope you will choose us again so... More

Chicago, Illinois
Top Contributor
74 reviews 74 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed April 3, 2014

Convenience, possibly. Cockroach on the freezer frozen. Wi Fi not in Bldg. 2. Complained 3 times to Jessica, she informed me it was my computer. Jessica seemed to have an attitude problem. Never again .

Was this review helpful? Yes 1
Gautam S, Guest Relations Manager at Days Inn Downtown/Riverwalk, responded to this review

We understand the frustration you felt regarding the experience you had at our hotel. The issues regarding the WIFI connection, and the cleanliness are already being addressed and a conversation will be taking place with our staff to stress the importance of quality customer service and attentiveness at all times. Thank you again, for your honest feedback. We hope to... More

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Additional Information about Days Inn Downtown/Riverwalk

Address: 1500 S. IH35, I-35 South Exit 154B, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Downtown/Riverwalk 2*
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Also Known As:
Days Inn Downtown/Riverwalk Hotel San Antonio
Days Inn San Antonio

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Hotel & grounds (3)
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

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