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El Tropicano Riverwalk Hotel

3.0 of 5 110 Lexington Avenue, San Antonio, TX 78205
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El Tropicano Riverwalk Hotel
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El Tropicano Riverwalk Hotel
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746 reviews from our community

Traveler rating
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    130
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for El Tropicano Riverwalk Hotel
See the most recent reviews
Houston, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2011

We used a Groupon deal to stay at El Tropicano and were very pleasantly surprised. Although it is an older hotel, it obviously is going through some renovation and we found it to be clean and well decorated! The Staff was helpful and friendly...from the front desk, to housekeeping, to the restaurant. The hotel provided a nice getaway as we... More 

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your review of the El Tropicano Riverwalk Hotel. We look forward to your return with your kids for another fun filled stay in the San Antonio Riverwalk / Downtown area. I am glad to hear you took advantage of the recent Groupon offer and hope you will "Like" us on Facebook to learn of future promotions and... More 

Lavon, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2011

I went to San Antonio for a girl's weekend getaway, using a Groupon offer to stay at the El Tropicano. This was my first time staying at this hotel, but it DEFINITELY won't be my last! The hotel was very well decorated and inviting. It almost made you feel like you were at a resort somewhere. The rooms were nice... More 

Was this review helpful? Yes 2
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Riverwalk Hotel. I am glad to hear that you were able to take full advantage of the groovy Groupon deal that we had to offer. I'm sure you and your girl friends had a psychedelic time while in San Antonio. We are planning another Groupon offer in January of 2012... More 

Oologah, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2011

A+ !!! :) This hotel really made our vacation! The staff was very accommodating and friendly. You can set inside or outside and enjoy the beautiful view along the river. The bar is affordable and has an awesome drink call the Santa Fe Sunset~yum. The atmospher is relaxing and the pool is nice. The room was cozy and clean.My only... More 

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the Historic El Tropicano Riverwalk Hotel. I'm so happy to hear that you enjoyed your stay. Even better that you got to sling back a Sante Fe Sunset in our Tiki Bar:) Feel free to "Like" us on Facebook or "Follow" us on Twitter to be notified of future promotions and specials. Sincerely,... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2011

I bought a deal from groupon from this hotel. When I bought it, it did not give me explanation about groupon tax of the room per night that they will charge us. After we stayed for a night, they charged us with the tax. When I called el tropicana reservation staff, they told us it was the groupon tax that... More 

Was this review helpful? Yes
Richmond, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2011 via mobile

We found a great deal at El Tropicano on Groupon and decided to try it out for a short getaway. This hotel was on the recently expanded part of the Riverwalk, so it was away from the noise of the restaurants and bars - a plus for us. It is a long walk to the restaurants, but the trolleybus and... More 

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for taking advantage of the groovy Groupon offer that brought you to the Historic El Tropicano Riverwalk Hotel. I am pleased to hear that you were Pleasantly Surprised and had such a blast with us. More importantly I am wowed that our neat employees, Luke and Dina, made such a lasting impression on your visit. I hope you... More 

Osage Beach, MO
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 4, 2011

We stayed here for 2 nights and were quite pleased. Yes, it is an older hotel but it is very clean and well kept. Our room had nice beds and plenty of room (2 adults and 2 kids). The lobby area was very nice and the breakfast we had was good. We had to walk a ways to get to... More 

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Riverwalk Hotel. I am so pleased to hear how much you enjoyed your stay. As well, I am glad you were able to take advantage of the Via Trolley system in the downtown area. It is truly the most convenient and cost effective means of exploring the San Antonio Riverwalk... More 

Kerrville, Texas
Top Contributor
51 reviews 51 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 3, 2011

Right on the River just north of Downtown. Use the River Taxi or Streetcar to get around. Staff is super friendly and helpful, loved the music which plays in the general access parts of the hotel. Felt like I was in Puerto Rico almost. Rooms are clean and nice. Ice bags provided for those with ice chests. Pool is nice,... More 

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your detailed review of the El Tropicano Riverwalk Hotel. I'm pleased to read the information that you included in your review which speaks volumes to how you utilized your time while enjoying the San Antonio Riverwalk. I hope that we will have the honor of your presence in the future as we continue to Reinvent the Retro... More 

Glen Rose, Texas
1 review
5 of 5 stars Reviewed August 2, 2011

It seems that people tend to write more reviews when they are not satisfied. Well this hotel is great. We love the atmosphere and the fun yet romantic/eligant theme. The location was qiuet and on the riverwalk and a river taxi ride to everything. We will definatey be back as soon as we can.

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Ms. Pine, Thank you so much for your recent review of the Historic El Tropicano Riverwalk Hotel. We do appreciate your feedback and understand that not all reviews are the most positive. Like any business, hotel, restaurant, retail, we are not the right fit for all customers. Our hope is that those that stay with us have chosen us based... More 

Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 1, 2011

In a nut shell.... the hotel is just plain low class. They put us in the worst room- right by the elevators and next to the stairs. Lots of noise, kids banging on the doors, and lovely car alarms in the middle of the night. We had a requested a room higher up but were told they had none. Our... More 

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your feedback regarding your recent stay at the Historic El Tropicano Riverwalk Hotel. I'm truly sorry that you didn't enjoy your stay with us and wish that I could have assisted you during your time at the hotel. I understand your frustration in feeling like you were mislead by not being allowed to move to another room;... More 

Houston, Texas
1 review
4 of 5 stars Reviewed August 1, 2011

I got a deal in Groupon and I was kinda of scared at first because it was cheap. You know what they say..."you get what you paid for". Totally not true. I was very pleased and suprised with my service and the hotel. The waitstaff are very pleasant and helpful. The receptionist Luke was very nice and accomodating. The hotel... More 

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your review of the El Tropicano Riverwalk Hotel. We are pleased to hear that you appreciated the value of our recent Groupon offer. As well, I couldn't be happier to hear that you received such personalized service from Luke, at the front desk, and Daniel, in our restaurant. I look forward to the opportunity to serve you... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • River walk(12)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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