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All 352 San Antonio hotels

El Tropicano Riverwalk Hotel

3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205
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El Tropicano Riverwalk Hotel
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Ranked #138 of 352 Hotels in San Antonio
A recent review
4 of 5 stars Reviewed July 30, 2011
Texastravelers94 Austin
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736 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for El Tropicano Riverwalk Hotel
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Austin
Top Contributor
155 reviews 155 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 30, 2011

We purchased the Groupon special and were glad to get it for our trip to San Antonio w/our daughter & 2 kids-just the right price and just in time. This hotel has just been renovated and the rooms were comfortable, newly decorated and the a/c was great. But the big thing is the service-everyone was so accomodating-bell men, desk personnel,... More 

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your "Pleasantly Surprised" review of the Historic El Tropicano Riverwalk Hotel. We are overjoyed to hear how much you enjoyed your stay. I am especially pleased that you were treated so well by members of our bell, front desk, and restaurant staff. I'm glad to hear that you were able to take part in the Groupon promotion... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2011

I recently had my wedding here and LOVED. IT. Most, if not all my family/guests traveled and stayed at the hotel. Everyone was remarkably friendly and had great customer service. Food was AMAZING-all my guests were incredibly happy with the drinks and food and the wait staff was friendly and helpful with all of my family's needs.I recommend this hotel... More 

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Mrs. Saucedo-Castrejana, Thank you so much for making the El Tropicano Riverwalk Hotel your destination for your special day. We were honored to have you stay and enjoy your festivities and hope you will return for many splendid Anniversaries to come. We truly appreciate your kind words regarding the hotel and staff. I'm so pleased that Yvette was able to... More 

Enid, Oklahoma
1 review
3 of 5 stars Reviewed July 28, 2011

The service of Lupe Hernandez was a 5 she help us out in so many ways. Ihe down fall of the motel was wrong times posted for the swimming area and the all you can eat breakfast could have been better. Other then that the El Tropicano was good to stay at.

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for you recent review of the El Tropicano Riverwalk Hotel. I am so pleased to hear that one of our staff members, Lupe Hernandez, created such a memorable stay for you and your family. I appreciate the feedback regarding our pool hours of operation as we have extended the hours based on our guest requests for the summer... More 

Houston, Texas
1 review
1 of 5 stars Reviewed July 26, 2011

The young blonde girl working the front desk was rude. The bathtub looked like someone had just taken a shower in it. The coffeepot looked like someone had puked chunks in it, and it took housekeeping 20 minutes to replace it. The girl working the coffee bar downstairs made a customer wait for THREE minutes because she was too busy... More 

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Denham Springs, Louisiana
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2011

great service and many ammenities be sure to get the 3 day pass for the rio taxi. it stops at the hotel and will take you anywhere on the riverwalk when you go for breakfast ask for Dina, she will make you feel like you are having breakfast with a close friend.

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Riverwalk Hotel. I am pleased to hear that you enjoyed your stay with us and were able to take advantage of the three day Rio River Taxi pass, which we recommend for any guests staying with us for numerous days. More importantly, the fact that you received such wonderful service... More 

Waxahachie, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 17, 2011

We came for our Anniversary and our hotel was a huge let down. It is at the VERY tip of the Riverwalk. I wasn't familiar enough with the Riverwalk when I reserved the hotel to know where to stay. It is over a mile walk to the "action" on the riverwalk. We waited forever for a river taxi, but only... More 

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Corpus Christi, Texas
1 review
4 of 5 stars Reviewed July 10, 2011

Me and my two friends had so much fun at the El Tropicano Hotel... it was a little further down the river walk than we wanted to be, but other that that it was beautiful and the service was phenominal. The front desk person Luke was such a huge help.

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you so much for staying at the Historic El Tropicano Riverwalk Hotel. We are happy to hear that you enjoyed your stay with us. We are even more pleased to hear that our Front Office employee, Luke, made such a lasting impression during your stay. We hope to have the opportunity to continue to serve you in the future... More 

Austin, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 10, 2011

My wife and I stayed at the El Tropicano on the night of July 7, 2011. We had a guest voucher for a room that night and breakfast the next morning. I had purchased the voucher from a friend of mine who does “barter.” My wife had some business to do in Kerrville, Texas and we decided to spend the... More 

Was this review helpful? Yes 8
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Mr. & Mrs. Corbin, Thank you so much for staying at the Historic El Tropicano Riverwalk Hotel. We are happy to hear that you enjoyed your stay with us. We are even more pleased to hear that our staff left an impression on your recent stay. As well, it is wonderful to read such a nice review of our hotel... More 

Houston, Texas
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 9, 2011

Me and my fiancee spent a weekend in San Antonio TX. We wanted to stay near the River Walk Area. At first I was excited with the hotel but we didn't leave too crazy about staying at El Tropicano again. Let me start with the positives: Yes the Hotel has a great tropical atmosphere that resembles Havana, Cuba. It resembles... More 

Was this review helpful? Yes 1
Greenwood, Indiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2011

had a wonderful visit beautiful hotel and wonderful desk clerk that helped us when wh checking and talking to him daily. only problem like everyone hi price on parking and hi taxes. please lower your parking fee. Great desk service. bob and sylvia lindlely

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Mr. & Mrs. Lindlely, Thank you so much for staying at the Historic El Tropicano Riverwalk Hotel. We are happy to hear that you enjoyed your stay with us. We are even more pleased to hear that our Front Office employee, Luke, made such a lasting impression during your stay. As well, we do appreciate your feedback and understand the... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • River walk(12)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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