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All 350 San Antonio hotels

El Tropicano Riverwalk Hotel

3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205
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63%
Ranked #142 of 350 hotels in San Antonio
A recent review
4 of 5 stars Reviewed September 18, 2011
Linda S Stockton
  • Reviews (680)
  • Photos (174)
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680 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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There are newer reviews for El Tropicano Riverwalk Hotel
See the most recent reviews
Stockton
1 review
4 of 5 stars Reviewed September 18, 2011

The staff is the best!! I was traveling solo for the 1st time in my life and I have to admit I was a little scared. Those feelings were gone in the 1st hour. The staff is by far the greatest! This hotel is not in the main hub of the Riverwalk. I liked it that way....very easy to get... More

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your "I will go back for sure..." review of the Reinvented Retro Vibe of the 1960s at the El Tropicano Riverwalk Hotel. I am so glad to hear that our staff treated you so well during your time with us. The glamour and allure of travel (from the 1960s) has been replaced with frustration, delays, security, and... More

Victoria, Texas
1 review
4 of 5 stars Reviewed September 18, 2011

Enjoyed our stay for a karate tournament. Staff was very friendly and accomdations were fine. Unfortuantely the staff has to wear uniforms that looked designed in the early eighties. Please give them new attire!!

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent "Outdated staff uniforms..." review of the El Tropicano Riverwalk Hotel. I am very pleased to hear that you enjoyed your stay and that our staff was able to serve you well during the karate tournament that brought you to the area. As well, I appreciate your feedback on the staff uniforms and have forwarded you... More

Corpus Christi, Texas
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 17, 2011

there is a definite Retro Caribbean/Cuban vibe at this hotel. The building itself is very old. There's no hiding that.Inside, there is a real effort to update the look of the place. It's very comfortable inside. The location is to the north of most of the tourist sections of the riverwalk, and yeah, Valet parking is expensive, but you have... More

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HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your "Pretty cool place..." review of the Reinvented Retro Vibe of the Historic El Tropicano Hotel. I am pleased to hear that you enjoyed your stay and the ambiance of our hotel. Feel free to "Follow" us on Twitter or "Like" us on Facebook to learn of future promotions. Sincerely, Lance Cornelius Guest Experience Manager More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2011

The hotel was very nice. We came prepared to go directly to the pool should our room not be available immediately (based on previous accounts). Fortunately, our room was ready. The pool area was nice. Very retro. Think late 60's in Cuba, with all the music, bright colors and caged birds on display. The only bad part, the hotel seemed... More

Was this review helpful? Yes 2
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for you review "Great Hotel, Parking Beware...”. I'm very pleased to hear that you enjoyed your stay at the Historic El Tropicano Riverwalk Hotel but I'm terribly sorry about your experience with the parking lot across the street from the hotel. Our hotel does offer parking at the rate of $18 per night. The benefits of parking with... More

Austin, TX
Contributor
18 reviews 18 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 13, 2011

If you know anything about the Riverwalk and want to be in the mix of things, this place is not for you. Yes, a quick look @ the map shows that it is on the river. It's even on the Riverwalk -- the Museum Expansion of the Riverwalk, which is not anywhere near the part of the river most people... More

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Hotel. I'm terribly sorry that your stay was less than memorable. I understand your frustration with the hotel's location not being where you would have preferred. As well, I apologize if our staff was less than hospitable during your stay. As a Historic hotel located on the 7 mile stretch... More

Coeur d'Alene, Idaho
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2011

The rooms were wonderful and clean and the Staff was extraordinary! Only complaint was that the pool closed at 9. Very much recommend this hotel!!

Was this review helpful? Yes 1
Houston, TX
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 8, 2011

We took advantage of a special deal with Groupon. After a lot of calls back and force we got a terrific rate for not so terrific rooms. Apparently they put all people with groupons on one level, very nousy at night. When we arrived no room was ready, we had to wait for over two hours. And to get an... More

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Hotel. I'm sorry to hear that you had to wait for your room and were located around some other noisy guests. I'm glad you were able to take advantage of the Groupon offer; however, the rooms we give to any guest are based on the availability of the hotel at... More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 8, 2011

While this hotel is on the riverwalk- it's a lengthy walk from the "main" part of the riverwalk. We didn't mind it though. It was a pleasant 20-30 minute walk in towards the resturants. The riverwalk with the art and night lights was beautiful. We stayed here for 1 night while visitng SA and Fiesta Texas. I purchased a groupon... More

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your "Cute..." review of the Reinvented Retro Vibe of the El Tropicano Riverwalk Hotel. I am pleased to hear that you enjoyed your stay and were able to take advantage of our Groovy Groupon offer. I hope you will consider us for your future lodging needs in the Riverwalk area of downtown San Antonio. Please feel free... More

Joshua
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2011

Matt the Bellman was outstanding. Traveling with my aunt and elderly mother. My mom was on oxygen and had a scooter. The bellman went beyond his call of duty to assist us. Made the trip so enjoyable. Was always greeted by the employees every day and evening.

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your lovely review of the El Tropicano Riverwalk Hotel. I am so pleased to hear that one of our staff members, Matt, was able to make your stay so memorable. As well, I'm pleased to hear that you felt welcomed by all staff members each day through their smiles and greetings. I hope to have the opportunity... More

Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 29, 2011

We used a Groupon to purchase this hotel for our two-night stay in early August. I really wasn't expecting much, especially since we got such an amazing deal. Boy, was I surprised! The hotel is retro-chic and really has a lot of style. We had a room overlooking the pool which was spacious and comfortable. The breakfast was good on... More

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the Historic El Tropicano Riverwalk Hotel, Home of the Arts. It is so nice to hear that travelers are learning to appreciate the Artistic End of the Riverwalk, the Museum Reach. I couldn't be happier to hear that you were treated so kindly by the staff that checked you in to the hotel.... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(22)
  • River walk(20)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#142 Top resorts Hotel in San Antonio #142 Luxury Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 
Number of rooms
306

Questions & Answers

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1 question
Stockton
25 days ago

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