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All 353 San Antonio hotels

El Tropicano Riverwalk Hotel

3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205
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Ranked #139 of 353 Hotels in San Antonio
A recent review
4 of 5 stars Reviewed February 20, 2012
juwelzie Sutherland Springs ,Texas
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726 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for El Tropicano Riverwalk Hotel
See the most recent reviews
Sutherland Springs ,Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 20, 2012

The hotel was designed with the bright greens ands red of the sixties . The room was very nice,and clean ,not real big but,still very nice . We sat outside and had drinks and watched the river taxi's go by .In the morning they have a wonderful breakfast buffet .this place is down the river from the hustle and bustle... More

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Austin, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 19, 2012

The hotel was very clean and pleasant, the beds were very comfortable although our room had no towels. However our biggest issues were with, their claims to being on the river walk. This is a bit deceptive. While yes, they are on the river and their is a sidewalk that will eventually get you to the part of town that... More

Was this review helpful? Yes 1
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm glad you had an enjoyable time in San Antonio and at the hotel although I apologize for the difficulty with parking that evening. Below is taken directly from our web site as we try to be very specific with our location which also includes two links for maps of downtown and Museum Reach so that guests know where they... More

Springdale, Arkansas
1 review
2 of 5 stars Reviewed February 18, 2012

Found 2 roaches in our room. Bathroom has mold on tiles. Carpets in the hall were not cleaned for the whole week we were there.

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HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I apologize for the problem you encountered with roaches and want to reassure you that we have a thorough and comprehensive pest control program in place to prevent issues such as yours. In addition I have passed on your comments regarding the mildew so that can be addressed immediately. Thank you, Tim More

Texas
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 18, 2012

We stayed at this hotel for 3 nights. While it’s not necessarily a bad hotel, there were enough inconveniences and negatives that occurred to prevent me from staying here again. The staff members were all polite and helpful, particularly the breakfast staff. The only exception I found to this statement was one of the bartenders. The lobby is attractive and... More

Was this review helpful? Yes 1
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your thorough review of the hotel and the area, it sounds like you took advantage of many of the attractions that make downtown San Antonio a fun and vibrant city. I do apologize for some of the shortcomings you encountered with your stay in particular the situation with the group on the terrace and the lack of... More

Paris
Top Contributor
53 reviews 53 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 6, 2012

Overall the hotel was pretty nice. It had obviously been redecorated recently. The beds and pillow were VERY comfortable and seemed new. Our room was clean, although several people I was staying with had complaints (they were moved to different rooms immediately). My main complaint is just how far it is from anything on the riverwalk. It was also kind... More

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HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments and I am glad you enjoyed your stay. As you know we are not in the heart of the Riverwalk Commerce area but on the Museum Reach area which is on the North Reach. As with with other posters we hope we are not misleading anyone with the location of the hotel. This is a... More

San Angelo, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 4, 2012

On the night of our arrival, there was music playing outside our room, too loud for us to sleep. When we asked the desk for help we were told they did not know how to turn it down. At midnight it stopped, only to begin at 6:30 am. We needed extra towels (only two in the room) and we were... More

Was this review helpful? Yes 2
Ontario
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2012

I just stayed in this hotel for an entire week and found the staff extremely accommodating. My room was very clean and huge in size. I had a balcony facing the riverwalk where I could sip my coffee and wave to the riverboat travelers. If you google map the hotel, the Riverwalk looks deserted and scary near the hotel but... More

Was this review helpful? Yes 1
Utah
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 28, 2012

I did my research, so I knew how far it was to the 'heart' of the Riverwalk and intentionally stayed off season and away from the hustle and bustle of the tourist area. I am fond of not wasting money on luxurious hotels, so this was about what I expected. Clean, friendly, not fancy and a good bargain. If you... More

Was this review helpful? Yes 2
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for reviewing your recent stay with us, off season is a particularly good time to visit San Antonio as the city has decided to only drain the river every other year in early January so there was no interruption in barge service this year and the attractions are less crowded. I appreciate your feedback as it is important... More

massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 24, 2012

I would like to thank Geri for all her help. We were visiting San Antonio for a wedding when diaster almost struck. With great care she managed to help us out and make our stay one of the best memories we have. The rooms were clean, the staff very friendly and the food was good. Every company should have someone... More

Was this review helpful? Yes 1
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your kind words regarding your stay and in particular that Geri was able to help you out, she is a wonderful asset to our team! Please visit us again on your next trip to San Antonio. More

Waco, Texas, United States
1 review
2 of 5 stars Reviewed January 22, 2012

It was my wifes birthday so I just had a thought, lets take a weekend trip to San Antonio. I booked our room online,and thought I found a frugal priced room for the location. I was wrong, we pulled into the hotel in it looked as if we where entering a low income housing. The staff, they were okay for... More

Was this review helpful? Yes
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm sorry you did not enjoy your stay, without more information it is difficult for me to track down the third party travel planner that is advertising a King Suite at the hotel. Suites are only able to be booked directly through the hotel as they are clustered on our 9th floor with separate key access and a private patio... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • River walk(12)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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