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El Tropicano Riverwalk Hotel

3.0 of 5 110 Lexington Avenue, San Antonio, TX 78205
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El Tropicano Riverwalk Hotel
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El Tropicano Riverwalk Hotel
El Tropicano Riverwalk Hotel
El Tropicano Riverwalk Hotel
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736 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for El Tropicano Riverwalk Hotel
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Houston Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2012

Loved this hotel. The pool was AMAZING!!! 9ft deep. You hardly see that in texas pools. The rooms have nice decor but no vending machine in each floor. The only coke machine I saw was next to the parking garage. It was a nice stay for one night, wish it would have been longer. It is far from the center... More 

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Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 30, 2012

I attended a conference at the El Tropicano last week and was so disappointed. The hotel is beautiful and the decor is fun, but they're missing the mark in so many areas. Probably the worst problem was that it was absolutely impossible to get a stable internet connection anywhere in the hotel. For business travelers who need to connect with... More 

Was this review helpful? Yes 2
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments regarding your recent stay with us. I want to assure you that we are in the process of adding and updating internet access points throughout the hotel and are almost complete with this project which will ensure internet access for our guests. I made the change with the restaurant last fall to allow guests the... More 

Lincolnshire
Top Contributor
67 reviews 67 reviews
34 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed March 25, 2012

Stayed in a river view room for a few days in Dec 2011 whilst attending the San Antoni Breast Cancer conference. Room was ok for a short business stay and had good wifi. Hotel is on the Riverwalk - but not in the main part. There is a path along the river so you can walk to that part, took... More 

Was this review helpful? Yes 1
Austin, Texas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2012

For a downtown San Antonio hotel, this place definitely has good value. Breakfast and Internet included for a low price. The rooms don't scream current and modern, but so what. The lobby and atmosphere have a lot of personality, and the staff was VERY nice. All in all, I enjoyed my stay.

Was this review helpful? Yes 1
Eldred, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2012

Stay got off to a rocky start with a problem with our reservaiton, but the hotel made everything right. Access to Riverwalk is across the street - 1.3 miles from "busy" downtown, beautiful walk to Museum Reach area or downtown. The hotel was incredibly clean, the staff was eager to please in any way, and most convenient to trolley or... More 

Was this review helpful? Yes 2
Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 19, 2012 via mobile

Parking is $18 per night not a good deal. No frills but ok of u can get a good deal. I feel they could have tried to scrub the tiles in the bathroom more and bought a shower curtain long enough for the rod. The staff was nice.

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HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments, I have passed along your comments to our new executive housekeeper who is already making some nice improvements in getting the rooms in great shape everday for our guests. Thanks Again! More 

Laredo, Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 18, 2012

I was a bit disappointed in this hotel. It was listed as a 3 star, but did not feel like a 3 star at all. The hotel staff were really nice, which is why I'm rating the property a 3 instead of a 2. The hotel was very outdated and smelled - the carpet was old, basically everything was just... More 

Was this review helpful? Yes 1
austin, texas
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 17, 2012

This hotel is an older hotel with upgrades. We stayed with our boys (ages 6 & 7). It was a very pleasant stay. The kids liked the birds in the lobby. The rooms were small, but comfortable. The beds were comfortable. The staff were friendly and helpful. It is a little bit further from the action of the riverwalk (especially... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2012

I stayed 3 nights here for business in San Antonio. Great proximity to the riverwalk and downtown locations. Large, clean rooms with ample sun coming in large windows. The front desk staff, restaurant, and everyone else were very friendly. I would definitely recommend to anyone visiting San Antonio!

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HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your kind words regarding your recent stay. We look forward to welcoming you back in the future. More 

1 review
5 of 5 stars Reviewed March 11, 2012 via mobile

Went to the hotel to be with my husband who was working out of town. Carly and Brandon at the front desk were very helpful. Having two babies with me they made sure I had help getting everything to my room. The staff is great and the hotel was clean. A great hotel to say the least.

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • River walk(12)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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