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All 352 San Antonio hotels

El Tropicano Riverwalk Hotel

3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205
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62%
Ranked #142 of 352 hotels in San Antonio
A recent review
4 of 5 stars Reviewed November 26, 2011
Jim G Perry,OH
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691 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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There are newer reviews for El Tropicano Riverwalk Hotel
See the most recent reviews
Perry,OH
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2011

This hitel had everything we needed for our reunion. The exception was the restaurant was closed and there were no others nearby. However, The hotel agreed to open the restaurant for us for three meals a day which was the iceing on the cake.

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed November 22, 2011

I loved our stay in el tropicano hotel. They are very friendly and have an awesome customer service and are the best to have a great experience. Also for you and your family to be comfortable and pleasant. Loved it! I really recommend it.

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent "Excellent service and awesome hotel" review of the Reinvented Retro Vibe of the El Tropicano Riverwalk Hotel. I'm so pleased to hear that you enjoyed your stay with us. The fact that we were able to wow you with our service and friendliness warms our hearts. I encourage you to "Follow" us on Twitter and... More

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2011

I'm in the process of booking a weekend stay at this hotel. The previous reviews stated that the staff was friendly & courteous, but after speaking to two staff members via telephone, I'm already leery of completing my reservation. I found a great deal on lastminutedeals.com, but I don't like giving my cc information to a third-party website. Therefore, I... More

Was this review helpful? Yes 1
Midland, Michigan
Top Contributor
94 reviews 94 reviews
71 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed November 15, 2011

I just spend the night at the El Tropicana Hotel in San Antonio. Several years ago this was an old Holiday Inn, but changed their name about five years ago. I have stayed at this hotel at least eight times over the past five years. It seems that the hotel has made a few renovations, but remains as a sub-par... More

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HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm so sorry to hear that you didn't enjoy your recent stay at the El Tropicano Hotel. Our goal is to serve all of our guests and ensure that they experience the City of San Antonio, and our facilities, in the best possible light. That said, we are not always the right hotel for all travelers and it appears that... More

Killeen, Texas
Senior Contributor
28 reviews 28 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 15, 2011 via mobile

We walkes around san antonio for most of our stay, so being next to the riverwalk was great. Rooms were clean, front desk was very helpful. We are low key and didnt experience any issues.

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Melisa, Thank you for your recent review of the El Tropicano Hotel. I'm glad to hear that you had a "...Good stay" and were pleased with the hotel's location and service. I hope to have the opportunity to serve you in the future and encourage you to check out our website, eltropicanohotel.com, to learn of future promotions, specials, and events.... More

Madison, Wisconsin
2 reviews
4 of 5 stars Reviewed November 14, 2011

Great location, great price, clean, modern, hekpful and friendly staff.

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HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Hotel. I appreciate that fact that you enjoyed your stay and found the hotel to meet your needs. Feel free to "Like" us on Facebook or "Follow" us on Twitter to learn of future special and promotions. I hope to have the opportunity to serve you in the future. Sincerely,... More

Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2011

El Tropicano is a good basic hotel (apparently getting more basic) with a location that may or may not please you. You'll find a number of caveats and criticisms below, but the bottom line was I enjoyed my stay and felt that I got good value for my (discounted thru credit card) rate. Location: The hotel is located on the... More

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for you recent review of the El Tropicano Hotel. I appreciate your well thought out and detailed review of the hotel. As well, thank you for the feedback that can be passed on to individual department managers to ensure that we remedy some of the issues you encountered. The El Tropicano has a long history on the Riverwalk... More

Salem, Oregon
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 1, 2011

We were pleased with how this worked out. We've never used a Groupon for a motel stay prior to our San Antonio visit, so we were concerned. Not all of these experiences turn out to be good ones. The motel was nicely located and our room included a view of the Riverwalk below. Everyone at the hotel was friendly and... More

Was this review helpful? Yes 1
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent "Our first Groupon..." review of the El Tropicano Hotel. I'm so pleased that you enjoyed your stay and felt you received a value for the Groupon offer. The Groupon offer we ran this summer was a tremendous deal at $73 per night which included your room, parking, and breakfast for two (2). We are currently... More

Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 31, 2011

This is a very over rated Hotel. The rooms are a lot smaller than what they appear, beds are not very comfortable and every time you toss or turn you have to beware of the end table catching your eye. Yes, they did do a lot of remodeling, but in order to get their money for remodeling they have a... More

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Hotel. I'm terribly sorry that you didn't enjoy your stay. As well, I am sorry that you weren't aware of certain features of the hotel. Unfortunately, most hotels in the downtown area do charge for parking and the El Tropicano is no different. We try our best to put information... More

Arkansas City, Kansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 31, 2011

I spent 5 days at this hotel for a meeting and have to say that I didn't expect everything to be original from the 60s in the hotel.. but it seems that the carpets, wallpaper, curtains, beds, showers and tvs to be "original" because everything looked and smelled old and dated. Breakfast is basic and you'd better be early for... More

Was this review helpful? Yes
HotelManager3, Guest Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your recent review of the El Tropicano Hotel. I'm sorry to hear that you didn't appreciate the ambiance of our hotel. Though the hotel was built in 1962 we were remodeled most recently in 2004. During this renovation the goal was to restore the hotel to the look of the 1960s but in a modern way. Reinvented... More

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Hotel Summarization (Beta)

What travelers say

  • River walk(18)
  • Very nice(17)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

176 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#63 Romantic Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 
Number of rooms
306

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of El Tropicano Riverwalk Hotel and other travelers.
1 question
2 months ago

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Questions? Get answers from El Tropicano Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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