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All 351 San Antonio hotels

El Tropicano Riverwalk Hotel

3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205
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62%
Ranked #143 of 351 hotels in San Antonio
A recent review
3 of 5 stars Reviewed February 18, 2012
j'smomTexas Texas
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682 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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There are newer reviews for El Tropicano Riverwalk Hotel
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Texas
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 18, 2012

We stayed at this hotel for 3 nights. While it’s not necessarily a bad hotel, there were enough inconveniences and negatives that occurred to prevent me from staying here again. The staff members were all polite and helpful, particularly the breakfast staff. The only exception I found to this statement was one of the bartenders. The lobby is attractive and... More

Was this review helpful? Yes 1
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your thorough review of the hotel and the area, it sounds like you took advantage of many of the attractions that make downtown San Antonio a fun and vibrant city. I do apologize for some of the shortcomings you encountered with your stay in particular the situation with the group on the terrace and the lack of... More

Paris
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 6, 2012

Overall the hotel was pretty nice. It had obviously been redecorated recently. The beds and pillow were VERY comfortable and seemed new. Our room was clean, although several people I was staying with had complaints (they were moved to different rooms immediately). My main complaint is just how far it is from anything on the riverwalk. It was also kind... More

Was this review helpful? Yes
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments and I am glad you enjoyed your stay. As you know we are not in the heart of the Riverwalk Commerce area but on the Museum Reach area which is on the North Reach. As with with other posters we hope we are not misleading anyone with the location of the hotel. This is a... More

San Angelo, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 4, 2012

On the night of our arrival, there was music playing outside our room, too loud for us to sleep. When we asked the desk for help we were told they did not know how to turn it down. At midnight it stopped, only to begin at 6:30 am. We needed extra towels (only two in the room) and we were... More

Was this review helpful? Yes 2
Ontario
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2012

I just stayed in this hotel for an entire week and found the staff extremely accommodating. My room was very clean and huge in size. I had a balcony facing the riverwalk where I could sip my coffee and wave to the riverboat travelers. If you google map the hotel, the Riverwalk looks deserted and scary near the hotel but... More

Was this review helpful? Yes 1
Utah
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 28, 2012

I did my research, so I knew how far it was to the 'heart' of the Riverwalk and intentionally stayed off season and away from the hustle and bustle of the tourist area. I am fond of not wasting money on luxurious hotels, so this was about what I expected. Clean, friendly, not fancy and a good bargain. If you... More

Was this review helpful? Yes 2
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for reviewing your recent stay with us, off season is a particularly good time to visit San Antonio as the city has decided to only drain the river every other year in early January so there was no interruption in barge service this year and the attractions are less crowded. I appreciate your feedback as it is important... More

massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 24, 2012

I would like to thank Geri for all her help. We were visiting San Antonio for a wedding when diaster almost struck. With great care she managed to help us out and make our stay one of the best memories we have. The rooms were clean, the staff very friendly and the food was good. Every company should have someone... More

Was this review helpful? Yes 1
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your kind words regarding your stay and in particular that Geri was able to help you out, she is a wonderful asset to our team! Please visit us again on your next trip to San Antonio. More

Waco, Texas, United States
1 review
2 of 5 stars Reviewed January 22, 2012

It was my wifes birthday so I just had a thought, lets take a weekend trip to San Antonio. I booked our room online,and thought I found a frugal priced room for the location. I was wrong, we pulled into the hotel in it looked as if we where entering a low income housing. The staff, they were okay for... More

Was this review helpful? Yes
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm sorry you did not enjoy your stay, without more information it is difficult for me to track down the third party travel planner that is advertising a King Suite at the hotel. Suites are only able to be booked directly through the hotel as they are clustered on our 9th floor with separate key access and a private patio... More

Fort Lauderdale, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2012

i was able to get a great deal for the hotel via priceline, but was concerned about my stay here after reading all of the negative reviews. however, my stay here was a fine and a pleasant surprise. the hotel is older, so it can't be/should not be compared to the newer brand hotels and their decor. with that said,... More

Was this review helpful? Yes 2
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments and your visit to San Antonio and El Tropicano. Hopping on the trolley is certainly a great way to get around and hit the local sites including Historic King William and El Mercado and the city has announced plans for trolley service to the renovated Pearl Brewery Complex which is at the end of our... More

Washington DC
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 4, 2012

El Tropicano has a decor that fits better in South Beach than in San Antonio. Nothing about the hotel said Texas or San Antonio. Not that being different is a bad thing, just maybe a bit odd. As a previous poster stated, the hotel looks like it was built in the 60s or 70s and hasn't been upgraded since. The... More

Was this review helpful? Yes
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments, the hotel did open in 1962 as the El Tropicano Hotel and offered all the glitz and glamour that San Antonio could handle including the famed Fontana Room with live pink flamingo's! Our local owners who purchased it and did a complete renovation six years ago did an amazing job in bringing El Trop back... More

Round Rock, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 3, 2012

Stayed here in November of 2011 after purchasing a 3day deal for $99.00. Had never stayed and thought it seemed like something different. The hotel is a very old Holiday Inn that has been partially redone. The lobby area, pool and fitness center were all very nice. The whole downstairs area has a very neat, funky feel. Problem starts when... More

Was this review helpful? Yes
HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments regarding your recent stay. I would like to apologize for the musty smell as that is not the norm and that you had problems with your a/c. I hope our engineers were able to remedy the issue immediately as each room is individually controlled for your comfort. The lobby is certainly a focal point for... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • River walk(18)
  • Pool area(6)
  • Parking lot(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 
Number of rooms
306

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