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El Tropicano Riverwalk Hotel

3.0 of 5
110 Lexington Avenue, San Antonio, TX 78205
Hotel amenities
El Tropicano Riverwalk Hotel
Ranked #151 of 343 hotels in San Antonio
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472 reviews from our community

Traveler rating
    123
    154
    82
    64
    49
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Families
136
 
Couples
136
 
Solo
25
 
Business
84
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 30, 2013

I have nothing bad to say about this hotel. An older hotel similar to the cabana hotels in the old Elvis movies. But what it may lack in glitz, it more than makes up for with character. Interesting and spacious tropical / retro decor. Right on the riverwalk. Minutes from any activity downtown. Very good option for anyone and competitively... More

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See 3 more reviews by Joseph C for San Antonio
Houston, Texas
1 review
1 of 5 stars Reviewed April 23, 2013

I don't even know where to start. I recently stayed at "El Tropicano Riverwalk Hotel." OMG, my stay there was horrible. Thank God is was for only 1 night. We went to the San Antonio Fiestas. Our check-in time was at 4pm, we showed up for check-in at exactly 4pm. Well, our 2 rooms were not ready. The clerk was... More

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HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review
April 25, 2013

I apologize that your rooms were not ready upon arrival, we strive to have rooms available at 4pm but unfortunately we did not have your room type available at that time. Please accept my apologies and rest assured I have spoken to the agent that checked you in as well. Best Regards, Tim More

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London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2013

The hotel is ideally situated overlooking the riverwalk and within a minutes access to it. The hotel is bright , modern and the room was spacious, clean and well appointed. The staff at reception were efficient but not over friendly. This is a busy hotel and a good base for visiting the attractions of San Antonio. It is 10 minutes... More

Was this review helpful? Yes 1
McAllen, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2013

Lovely lobby with a colorful, retro look. Our room had a nice view of the pool, which is nicely decorated. The room was clean and comfortable, although we were next to the elevator and it was very noisy. This hotel is a good alternative to more expensive Riverwalk hotels. However, we were unhappy with the bartender who, after spending about... More

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See 4 more reviews by Jane S for San Antonio
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2013

I stay at this hotel only because our company has a contract that forces us to do so. I have never had a good experience here. Noise from outside (single pane windows), noise from inside, HIVAC issues from being too noisy to not working at all. Doors at will not secure to rooms that have smelled like a sewer (literally,... More

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HotelManager3, General Manager at El Tropicano Riverwalk Hotel, responded to this review
April 25, 2013

We did have a large focklorico group in the hotel and I do apologize that due to moving around the hotel to the different judging and performance venues we did receive some noise complaints and although we did have additional security on duty we still had folks talking loudly while returning to there rooms. Sounds like you may be with... More

Winnipeg, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 12, 2013

When we saw the hotel room we immediately cancelled our stay and booked into another hotel. This place is filthy!! Carpets are stained, hair on the bed sheets, pillow cases look dirty, the furniture is dirty and worn, the bathtub and showerhead are GROSS, the room is smelly, the coffee maker had a dirty mouldy coffee filter in it, and... More

Was this review helpful? Yes 2
Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2013

I want to find the person who did the photography for this place and hire him to take my Facebook photo. I would look like Taylor Swift and not a middle aged mother. I can't believe I fell for it. PLEASE learn from my tale and RUN AWAY FROM THIS PLACE. I booked a girls' weekend with my mother, sister... More

Was this review helpful? Yes 1
Katy, Tx.
1 review
4 of 5 stars Reviewed April 3, 2013

Spent two wonderful nights at the El Tropicano during spring break. The rooms were clean. The complimentary breakfast buffet was terrific and the staff was great. It's on the Riverwalk, but you have to walk about 10 min. to get to the nightlife which I personally didn't mind since the weather was great and we felt very safe even walking... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 3, 2013 via mobile

The price is good & the staff is very friendly. The rooms are good sized. The beds are kind of small but they are very Comfty. The only thing I wasn't happy about was the carpet. Our room had plenty of stains all over the carpet but other than that I really enjoyed our stay. The pool is nice and... More

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Baltimore, Maryland
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2013

My wife and I stayed here for two nights while visiting San Antonio. We booked the hotel through Hotwire and received a very good price. Overall, it is a good hotel for the price we paid. The front desk personnel were friendly and the room was very clean. The hotel was older but was recently remodeled. The bathroom was small... More

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See 6 more reviews by airforcefinn for San Antonio
ElTropicanoHotel, Manager at El Tropicano Riverwalk Hotel, responded to this review
April 2, 2013

Thank you for staying with us and we are glad that everything went well. We look forward to your return visit to our hotel. More

 
 
El Tropicano Riverwalk Hotel
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Hotel Summarization (Beta)

What travelers say

  • River walk(32)
  • Very nice(28)
  • Pool area(6)
  • Breakfast buffet(5)
  • Water taxi(4)
  • Rooms are small(3)
  • Fitness center(3)
  • Air conditioner(3)
  • Very friendly(3)
  • Would not recommend(3)

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #151 of 343 hotels in San Antonio
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 
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Also Known As:
Holiday Inn San Antonio
El Tropicano Riverwalk
San Antonio Holiday Inn

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El Tropicano Riverwalk Hotel
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