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El Tropicano Riverwalk Hotel

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110 Lexington Avenue, San Antonio, TX 78205
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El Tropicano Riverwalk Hotel
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El Tropicano Riverwalk Hotel
El Tropicano Riverwalk Hotel
El Tropicano Riverwalk Hotel
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780 reviews from our community

Traveler rating
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    141
    96
    75
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

If I could give this less than one star, I would. First of all, it was very dirty. I could hear everything from the elevator going at all hours of the night, to the people in the room next to us taking a leak. I could go on, but the main point is that I forgot my purse and when... More 

Was this review helpful? Yes 1
Katy, Texas
Top Contributor
64 reviews 64 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place has a lot of bad reviews, which were worrisome until I checked in. Pretty neat place, built in 1962 and some of the hotel shows it. The night started out next to the elevator, and I heard it all night. Next night was the furthest away from the elevator possible, and did not hear a thing... until the... More 

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New Orleans, Louisiana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I bid for an inexpensive 3 star room on the Riverwalk and was rewarded. Within the first twenty minutes I had interactions with four different staff and all four were courteous and helpful to me. Two valet parkers were courteous, they provided me with directions and explained how I could self park my car. Check in was a breeze, I... More 

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed 3 weeks ago

Terrible stay. Vehicle was broke into and $300+ stolen from tool box in tools. Hotel never contacted me and I had to call and ask for a manager. They did nothing but reimburse me $36 in parking charges and say sorry for your luck. Stay somewhere else.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean bright and right out of "Mad Men" its Pool was just remodeled. While on the less crowded northern end of Riverwalk, its only a brisk walk to the very busy end. Trolly stops right out front and the buffet breakfast @ $10 is well worth it.

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California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First off, do not let the pictures fool you. Whereas the hotel might have looked like that one day, it does not look like that anymore! Where to start. We were greeted by a staff that couldn't be bothered to look at us until she finished cleaning the desk. Once she finished, instead of greeting, all she did was give... More 

Was this review helpful? Yes 3
Clarkston, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Engineering came up at 8pm and hand adjusted A/C. 4 hours later it was not working by 3am heat was pouring out of unit & a call to front desk resulted in absolutely nothing being done. Told nothing could be done until after 7:30 in the morning when engineering would be back on the premises. Neither the manager on duty... More 

Was this review helpful? Yes 1
El Paso, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

My wife and I stayed at this wonderful, Hotel, and our visit was outstanding, the staff was very friendly and helpful, the food was great,and the Hotel was supper clean. The valet parking did not cost to much, for daily rates, and the service,was very good, and or car was well protected at all times, while we stayed at the... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2015

Checked in and headed out, came back and realize door was unlocked.Nothing was stolen,thank God.Sent a fixer upper to room in 10 min. Fixed the problem. Next morning same problem.The owner needs to fix many things if he expects people to pay these prices repeatedly.

Was this review helpful? Yes 2
Bracebridge
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

Although this hotel is older it has been updated..the room was great and the staff friendly and helpful..we were there during March break so everything was busy..it was not in the middle of all the action which was great..only a 10 minute walk via Riverwalk to the all the restuarants and crowds...

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very nice(11)
  • River walk(10)
  • Pool area(5)
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