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Home2 Suites by Hilton San Antonio Downtown - Riverwalk

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603 Navarro Street, San Antonio, TX 78205
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1 room 1 adult
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Home2 Suites by Hilton San Antonio Downtown - Riverwalk
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605 Reviews from our TripAdvisor Community

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There are newer reviews for Home2 Suites by Hilton San Antonio Downtown - Riverwalk
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Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 weeks ago

kind and accommodating staff. Riverwwalk access. clean and safe. Internet access is an issue at times. efficient check in/check out. Fantastic location. I will make it a point to come back next business trip to SA

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Hagan R
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for sharing your experience with us. We look forward to being your choice of hotel in the future. More 

Dallas, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Besides location and Home2 full range of home amenities this location doesn't make the mark. They are clearly spoiled by renewable flow of visitors to San Antonio downtown and the Riverwalk and won't make much effort to accommodate. Upon my request to change my room for another with the windows I got steady 'NO'. Being frequent Hilton customer (Silver) I... More 

Helpful?
Thank MediumRareCase
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your review, I can assure you that staff will always do the best they can to accommodate our guests. I will be addressing this issues. Thank you again, and I would like for you to consider coming back to Home2 suites in the future. More 

Austin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is only about a block from the Riverwalk and Alamo in SanAntonio. The rooms are spacious and well appointed, and included a refrigerator, microwave, sink, and some dishes. Our room also had a sofa and desk. Go for a corner room on a higher floor if you can get it. We were in room 1102 and had a... More 

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Candy S
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you! I'm excited to hear this great review. More 

Westfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice hotel, friendly folks, nice location that isn't far away from the river-walk, Alamo, and great restaurants. Room had one king sized bed, but had fold out sleeper sofa. Overall, very comfortable and nicely renovated. We enjoyed our stay. You can save some money if you have a car by parking next door in the public parking garage - which... More 

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Les B
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for taking time to submit this great review. Look forward to seeing you again. More 

Georgetown, Texas
Level Contributor
289 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights. The location is really great. It's a short walk to the Riverwalk, Alamo, and Rivercenter Mall. The price was more affordable than comparable hotels in the Riverwalk area. Even the Valet parking was cheaper than other hotels in the area. I had the King Suite. The room was a good size. The bed and... More 

Helpful?
Thank David T
Dallas, Texas
Level Contributor
80 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved the bold color scheme and huge windows in the room. Rooms and bathroom were larger than expected. Found the breakfast layout confusing and chaotic, and offerings not up to par. Otherwise, a very nice stay in a great location.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank SusanGlobalGallop
Orange, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location is perfect. The customer service is very bad..in fact terrible. Rooms were not available at 4:00PM and the staff did not even apologize..Just said that we have to wait for half an hour to one hour. Got the double bed though we booked queen bed and the staff did not do anything after we complained. Morning breakfast is... More 

Helpful?
Thank fnaanurag
Park Ridge, New Jersey
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights. The location is perfect, just a short walk to the River Walk. The staff is super friendly and helpful. This was our first time staying at a Home2 Suites, we usually stay at the other HIlton Brands. The rooms were a little small and dated and seemed more like a European Style hotel. The... More 

Helpful?
Thank SeanS451
San Antonio, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is an excellent hotel. Sandy at the front desk is Great! Everything was great here and all of the staff are awesome! There's one problem though....some dookie by the handicap cap bar :( in our room. But I didn't let a little brown get me down. Happy New Year

Helpful?
Thank Jmh420
Pewaukee, Wisconsin
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was a first time experience at this particular property, or any Home2Suites. What a pleasant surprise! We liked everything about this hotel, from the friendly staff, easy check-in and/or checkout process, food, cleanliness, location, decor, etc, etc. We have stayed at many different variations of Hilton properties, but never a Home2Suites. In fact, I had never heard of a... More 

Helpful?
Thank Linda M
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