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Home2 Suites by Hilton San Antonio Downtown - Riverwalk

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603 Navarro Street, San Antonio, TX 78205
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Home2 Suites by Hilton San Antonio Downtown - Riverwalk
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Home2 Suites by Hilton San Antonio Downtown - Riverwalk
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461 reviews from our community

Traveler rating
    226
    157
    53
    12
    13
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160
99
11
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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dallas, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great business venue for extended stay. Kitchenette very useful. Only negatives: lack of fruit at breakfast, and $27/day valet parking is the hotel's only option (though public paid parking is a block away)

Review collected in partnership with Home2 Suites by Hilton

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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed for two nights and my overall satisfaction was above average, considering the quality of the Hilton chain. No safe box in the room, this makes important items to be forgotten at the reception and/or the room. Of course one has to carry the key. Very well located if you are looking for a touristic downtown experience. The gym... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This member of the Hilton family has hit a Home Run! The rooms are spacious, comfortable, and designed for convenience. The hotel is well-located, and is a great place to put your feet up in the middle of a day of walking tours. The complimentary breakfast is excellent, the staff is super-attentive, and the housekeeping is perfect. No hesitation at... More 

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Buffalo, NY
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really liked our stay at this hotel because of the location. The room was nice. Comfortable. We never made it to breakfast. The staff was pleasant. Received good information and directions one day but the next, the front desk clerk was a little less helpful with going to see the Missions. But really, it's location, location, location and this... More 

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Springfield
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The reservation was made 4 months ahead of time for a king size bed. Was put in a room with 2 queens and when I asked the front desk about it they said there was nothing they could do because they were sold out. I asked how far in advance the others made a reservation but they would not say.... More 

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes 1
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for taking the time to write this review. I am so sorry that we fell short of your expectations. I can assure you this is not standard of the service nor product we provide and again, my apologies. I hope that when you are in San Antonio in the future you will give us another shot.... More 

Bakersfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Such an awesome stay. Very clean, Very helpful and nice staff. Our room was a great size, always cleaned on time. The kitchenette was very helpful with preparing different foods. We were new to San Antonio and when we needed help getting around the town the staff were very helpful in assisting us with where we need to go. Overall... More 

Review collected in partnership with Home2 Suites by Hilton

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gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

I am so glad to hear you had such a pleasant experience with us! We hope to see you and your family again in the near future! Have a great week! More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 1 week ago

highly recommend this location as the staff was awesome. Service was great along with the overall experience. Location was a quick walk to the River Walk which is a great experience. The atmosphere at the River Walk was amazing.

Review collected in partnership with Home2 Suites by Hilton

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gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your review of the hotel. I enjoyed reading it and am so glad you had a great time, Come back and see us again soon! More 

Raleigh, NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

Recently my daughters and I traveled to San Antonio Texas for Fiesta 2015. Our stay at Home Suites2 was pleasant and stress free. From the moment we arrived by cab until the time we left for the airport, we were treated with friendly, efficient service. The free breakfast was a great value and included more variety than I have ever... More 

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for your wonderful review of the hotel! We look forward to your next stay with us, until then...safe travels! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Dish washer beeped once a minute - every single minute. What's the minimum requirement for a hotel? That you can sleep. With this noise you can't. I called down and they knew immediately what it was, which means it's a common problem. Maybe it's time for new dish washers. Also, they never sent anyone up to fix it. I had... More 

Was this review helpful? Yes
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for your review of the hotel. I am sorry that you had issues with the dishwasher and getting it to stop beeping. This is not a common problem but has happened in the past. I again am so sorry that we were unable to assist you, I can assure you that I will work with my... More 

Greenville, South Carolina
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Home2Suites is different than most as it is not a new construction but rather it is a refurbished older building. It has the same decour of the other Home2Suites just in a historic building. The location is great as it is walking distance from the Riverwalk and the Alamo. I would recommend this location as a nice alternative to... More 

Was this review helpful? Yes
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for your informative review of the hotel. Come back and see us again soon! More 

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