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SpringHill Suites by Marriott San Antonio Downtown / Alamo Plaza

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411 Bowie Street, San Antonio, TX 78205
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1 room 1 adult
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SpringHill Suites by Marriott San Antonio Downtown \/ Alamo Plaza
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268 Reviews from our TripAdvisor Community

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New Jersey
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 411 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third SpringHill Suites in a week on my proclaimed Tour de Texas. I gave this hotel 5 stars because of the staff who were all around excellent comparable I would say to any expensive 5 star hotel globally yes they were that good. The room itself in my opinion was clean, but not as nice as the... More 

Helpful?
2 Thank SunsetInStyle
Charlotte, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel quite a bit, and have had several types of service presented at the various locations. This hotel was super clean, the staff was over the top helpful and attentive to our needs, no matter what they were. Very pleased, so pleased, that it was worth taking this time to go online and write a review! Thank you! I... More 

Helpful?
Thank Lynn N
Plattsburgh, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean, friendly staff, walking distance to downtown attractions, breakfast was awesome, rooms spacious. Parking Valets were quick and very knowledgable about giving directions. Highly recommend this location.

Helpful?
1 Thank bmcline
Dayton, Ohio
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have travelled all of my life, and this experience was hands down my best! Our son was Graduating Boot Camp at Lackland Air Force Base, and we needed a Hotel that could accommodate 5 of us, and this hotel fit the bill!.Two weeks prior to our departure I phoned the Hotel and spoke extensively with Mattie, the front desk... More 

Helpful?
2 Thank Rob T
Boston, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel room was nice, very clean and comfortable. Location was perfect to walk to both the Alamo and the Riverwalk. We were reluctant about potential inconvenience of having to have valet parking, but it was super convenient. Breakfast area was very clean and had a decent selection of breakfast options.

Helpful?
1 Thank Deborah K
East Glacier, Montana
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

Handy location and friendly staff. Clean and pleasant rooms. Good breakfast. No bed making service and minimal cleaning on holidays. Only one - ONE - individual coffee packet per room per day. No 24 hour coffee in lobby. Inconvenient valet car service; car is actually about 2 blocks from hotel so every time you need something out of your car... More 

Helpful?
Thank MariaFolsom
epenasales, Director of Sales at SpringHill Suites by Marriott San Antonio Downtown / Alamo Plaza, responded to this review

Dear Ms. MariaFolsom, Thank you for choosing the SpringHill Suites by Marriott San Antonio Downtown Alamo Plaza! We are pleased to hear that our location was convenient and you found our staff friendly. We sincerely apologize about the coffee packets not being replaced in your suite. We have reviewed this with our staff to ensure our quality of service is... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 30, 2015

SpringHill Suites is 1 block from the Alamo, and 2 blocks from the River Walk. It is relatively close to everything. Check-in was quick although the valet service took like 20 minutes for me to give my keys due to all the arrivals and only 1 dude working at the time. The rooms themselves are quite nice, although the TV... More 

Helpful?
Thank Joe C
Fountain Hills, Arizona
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 26, 2015 via mobile

We called to confirm connecting rooms and Jimmy at the front desk wouldn't guarantee our gold status connecting rooms as he wouldn't know if they were available until our arrival even though we used the mobile check in app. The valet suggested we avoid the hefty $23 valet cost by finding street parking. Let's just say we were approached by... More 

Helpful?
Thank Libby S
Corpus Christi, Texas
1 review
5 of 5 stars Reviewed December 25, 2015

I thoroughly enjoyed my 3-night stay at the Springhill Suites in downtown San Antonio. The location was within convenient walking distance to the shopping, and other places of interest. The staff conducted themselves in a professional and courteous manner. The complimentary breakfast was delicious. My room was spacious and clean and the hotel, in general, was clean and well-maintained. I... More 

Helpful?
Thank S J M
Fort Worth, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 24, 2015

We wanted to stay on the River Walk but chose this hotel instead because it was just one block off the River Walk but rated higher than the Marriott Hotels directly on the River Walk. The hotel deserves the high ratings it consistently receives. From the moment we checked in until our departure, it was a top notch experience. The... More 

Helpful?
1 Thank Susan T
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