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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

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422 Bonham, San Antonio, TX 78205
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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163 reviews from our community

Traveler rating
    69
    59
    23
    7
    5
See reviews for
45
42
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
See the most recent reviews
1 review
5 of 5 stars Reviewed March 12, 2015

We took a family visit to San Antonio. We found the Springhill Suites a perfect location for all of or activities. Our room was great .....spacious and clean. Our best experience was at breakfast each day. Lanette P. was so attentive and kind. She met us with a smile each day and cared for our every need. She wanted to... More 

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Dillsboro, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 9, 2015

Clean, pretty, and above average décor. Staff was courteous and professional. Breakfast was above average and good. The pool looked inviting although it was too cold while we were there to swim. The hotel is only two blocks walking distance to the Riverwalk.

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Ennis, Texas
1 review
5 of 5 stars Reviewed March 9, 2015

We stayed at this hotel during the San Antonio Stock Show & Rodeo. It was an excellent place to stay and the staff were very friendly and helpful. The morning we left to the show the breakfast area did not open until 7 am. Lanette was so nice and offered to open up early to accomodate our schedules. She was... More 

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Elkins, Arkansas
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 2, 2015

This place is about as nice of a Fairfield Inn as I have found (and I have stayed in many). First, the place is immaculate. No, not just clean; spotless. The rooms, the common areas, and the breakfast area are perfect. Second, the staff is genuinely friendly. Lots of smiles and interest. Third, the breakfast is great. Typical Fairfield Inn... More 

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Sacramento
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 27, 2015

I was in San Antonio for work and wanted a hotel near the airport my last day in town. Room was great and the BED WOW. One of the most comfortable bed I have ever been on. Location for this hotel is a little tricky to get to, but take your time and you will find it. Breakfast was great.... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

We stayed on the second floor - anyone on either side of us or above us and either side of it you could hear walking in the room. The door sweep, the marble threshold in the bathroom, several construction items are loose and rattle. Small beige spiders in our pillows and bedding. Breakfast is very typical of an Indian-Owned hotel...... More 

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear McCraySmith, Thank you so much for staying with us at the Fairfield Inn & Suites Alamo Plaza! We appreciate your business. We apologize that you did not experience a great stay! We at Marriott appreciate your business and look forward to having you stay with us again. We are certain we can service your needs in the Marriott tradition... More 

TX
Top Contributor
152 reviews 152 reviews
53 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed February 9, 2015

Room was clean and comfortable, except the strong smell of cumin just inside the door, and the flimsy pillows. $21 / day for valet parking seems steep. Valet didn't exactly sprint to get my car, parked a whole half block away. An easy walk to the Riverwalk, but a bit pricey for being off the RW.

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North Las Vegas
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed at the Fairfield Inn for my birthday. Jaymes, at the front desk, was very professional and friendly. He even gave us a bottle of wine for our room when we said we were there for my birthday. When we came back after exploring the Riverwalk, he greeted us by name. Hotel was very clean and close to everything.... More 

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Kapolei
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 2, 2015 via mobile

This hotel is just okay. Not great but not bad either. There were a few things wrong in our room. The mini fridge leaked, the bathroom door wouldn't stay closed and the TV kept turning off. It was Superbowl! breakfast was supposed to start at 6:30 we went down at 6:45 and they still didn't have everything else. Still we... More 

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baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear VKJ Hawaii, Thank you for choosing the Fairfield Inn & Suites Alamo Plaza for your recent stay. We apologize for any inconveniences that you may have encountered at our hotel. We would like to hear more of your experience. Please give us a call at your convenience. Sincerely, Esmeralda Pena DOS More 

Omaha, Nebraska
Top Contributor
79 reviews 79 reviews
47 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 1, 2015

Clean room, friendly staff, and good location near Alamo. Walking distance to River Walk area. Complementary breakfast includes several hot selections. First floor rooms on the street side can be noisy at times. Stayed in room 114 and your can hear noise from lobby area.

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