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All 353 San Antonio hotels

Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

2.5 of 5 Hotel   |   422 Bonham, San Antonio, TX 78205 (East Side)
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Ranked #92 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Sally J Manteca, California
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120 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Manteca, California
Top Contributor
125 reviews 125 reviews
71 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is in the perfect location for the Alamo and the River walk.. The price was right for the location.. However. when you add on the 21 dollar for Valet parking.. hmmmm not such a great deal. The hotel has no Microwaves or Frig in the room. There is not even a table and two chairs to sit at... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Sally J, Thank you for staying with us! We appreciate both positive and negative feeback to ensure the best quality of service for all of our guests. We apologize that you felt our hotel needs updating unfortunately its only 3 years old. We will also be addressing your other concerns immediately and rest assure that our staff will be... More

Middletown, Maryland
1 review
1 of 5 stars Reviewed 3 weeks ago

I could not believe that you have to pay 21 dollars a day for parking at this place. Then when you get up to the room there is no Fridge or microwave. Never again will I stay here. Never stay here EVER!!!!

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baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Tyscott40, Thank you for staying with us! We appreciate both positive and negative reviews to provide the best quality of service to all of our guests. We had our valet charges surveyed of downtown hotel parking and the ranges starts from our very own of $21 up to $38 dollars per night. Most if not all urban areas hotels... More

Galveston Island, Texas
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I personally would not return. It was generic in every aspect. I booked because I got the room for $99 and free hot breakfast. We did not enjoy the breakfast and only ate there once for that reason. The fruit tasted like it had been frozen so it was very watery tasting. If you are on a tight budget then... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear BCSHouse, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. We strive to ensure that we provide the best quality to all of our guests and we apologize we did not exceed your expectations. As per our standards, our fruit arrives fresh... More

phoenix
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

We picked this hotel because it was within walking distance to the River Walk and the Alamodome. Friendly valet staff- parking was $21.00 a day (non secured,not in a garage) . If you drive, you may want to consider this since there is limited parking around the hotel that has free overnight parking. Our room was on the 4th floor... More

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Louisiana
Top Contributor
150 reviews 150 reviews
53 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

This is a typical Fairfield Inn.....clean rooms and friendly staff. It is about a 10 minute easy walk to the convention center and you pass through the Rivercenter Mall that provides relief from the heat during the summer on the walk. Hint......request a room on the east side as the Bonham Street side is noisy on the nights the bar/dance... More

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baby1519, Manager at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Bandman15, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. The bar you are referring to is a well known venue that has been there for many years and enjoyed by many. We apologize for inconveniences you may have experienced and apologize... More

Shanghai
Top Contributor
105 reviews 105 reviews
91 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 27, 2014

I had a very comfortable multi-night stay in a suite during a conference held at the Marriott down the street. The staff was excellent - friendly and helpful. Everyone I dealt with seemed genuinely happy to be working there (not small thing). The room was clean, spacious and comfortable. My only complaint is that the living area was a bit... More

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Pachuca, Mexico
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 23, 2014

I´ve stayed in Fairfield´s before, my wife and I chose this one due to the location. Price was with in budget and apparently making a reservation through booking gave us a better price for night. Turns out there is a 21 (twenty one dollar fee) for valet parking (valet service is optional), I was aware of it but there was... More

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Austin, Texas
Top Contributor
112 reviews 112 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 20, 2014

I made a last minute reservation for the weekend and this was the only hotel I could get. However I was well pleased with our stay and the staff was wonderful. It was walking distance to the Riverwalk so it was full of families with lots of kids. I was there with my husband because we had a very ill... More

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Huntsville, Arkansas
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2014

The location of this hotel is great. Across the street from the Alamo and a short walk to the Riverwalk. The front desk and the valet service were some of the best. They both were very helpful and polite. We really enjoyed our stay at this hotel. The rooms were clean and the bed was comfortable. All was good till... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Danls2004, Thank you for taking time out of your day to respond to our hotel regarding your experience. We are glad to hear that you enjoyed your stay with us! We are surprised to hear about the incident at our hotel. Rest assure that we will investigate your experience to ensure it does not happen again. We escalate all... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 13, 2014

The staff was great and helpful. Clean rooms. No noise or stomping from the floors above us! Good free breakfast. 5 min walk to the Riverwalk. Valet crew were prompt and had our car ready every time! This is where I'll be staying every time we visit San Antonio!

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Dvillalobos, Thank you so much for your positive review! We greatly appreciate both positive and negative reviews to improve our service to all of our guests. Thank you for taking time out and letting us know about stay. We hope to see you again soon. Sincerely, Esmeralda Pena DOS More

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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
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