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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

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422 Bonham, San Antonio, TX 78205
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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174 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, South Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff was friendly and proactive in providing good service. I arrived mid-morning and "N" worked to get me into a room quickly, despite the fact that I was there a couple hours before the required check out time. The breakfast area was clean and well stocked. Fruit was fresh and ripe, the coffee piping hot. When the front desk... More 

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San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I regret staying at this hotel. The lady at the reservation gave us wrong info to get to Riverwalk and the Alamo. She should have just told me that there was no trolley about 3 blocks from the hotel that can take us to Riverwalk or the Alamo. She's lucky that nothing happened to us, especially to my two kids... More 

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Shy F, Thank for you staying at the Fairfield Inn & Suites Alamo Plaza! We appreciate your feedback and letting us know where we fell short. The Trolley bus line is only .02 blocks away from the hotel and is within walking distance to the River Walk and numerous restaurants and entertainments. Rest assure we are working with our... More 

Spartanburg, South Carolina
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is exactly what is advertised, two blocks from the River Walk or 5 minutes. Hotel and rooms were clean and well taken care of. Staff was very accommodating and professional. Breakfast was good. Valet parking was easy and convenient.

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Evans, Georgia
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong. This hotel is fine, clean, affordable and comfortable. All that said, while it is fairly close to the Riverwalk, it's also right next to BAIL BOND row and some seedy places. Additionally, if you want a snack you have to be willing to drive somewhere to get it. It's not near anything and their snack area... More 

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Michael D, Thank you for staying at the Fairfield Inn & Suites by Marriott San Antonio Downtown Alamo Plaza. We know you have many choices for your stay and are happy you have chosen our hotel. We apologize we fell short in our Market with some items you may have preferred. We offer several options of snacks that include... More 

Manteno, Illinois, Usa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at this location while visiting San Antonio. The hotel was very convenient for walking to the River Walk as well as other attractions. The Alamo is extremely close. The hotel was extremely clean which means more to me than how it looks. We encountered many different staff members during our stay and every one of them was... More 

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Brackettville, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

This was one of the greatest experiences in our travels. The friendly and professional staff reminded you of the blessing of southern hospitality. From the parking attendants to the Check in was a very positive experience. The rooms were superior. The hotel is just a few minutes from the Alamo and we enjoyed the close proximity to the IMax Theatre... More 

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Aberdeen, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 28, 2015

Good value for money hotel, large rooms but could do with an update. Great location, walking distance from the Alamo and riverwalk. It's what you would expect to get for the fairly low price. If i was to stay again I might pay a little more and stay at the other Marriott opposite which looked a little nicer and modern.

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Dan H, Thank you for staying at the Fairfield Inn & Suites Alamo Plaza! We appreciate your recent stay and we are happy to hear you enjoyed the location. We regret to hear you feel our hotel is in need of an update. We strive to maintain the hotel to the highest quality of Marriott standards. We appreciate you... More 

Woodinville, Washington
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed at this hotel 4-12/13. We arrived on Sunday, only to find out I made the reservation for Monday! Luckily they had room for us and we checked in with no problem. This is an awesome location to the Alamo and the River Walk. Just a few blocks walk and you're there! We walked it at night and felt... More 

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Port Orange, Florida
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stayed here in December 2014. Facilities are excellent with no surprises. The hotel is two short blocks off the Riverwalk. You can enter the Riverwalk through the mall. This entry brings you to several very good restaurants that you would normally miss including Tony Roma's and a nice Italian restaurant reasonably priced. You will pay for parking each day at... More 

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Halifax,Nova Scotia
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed May 3, 2015

So we decided to extend our trip for business in Austin and I took my wife to San Antonio so she experience the Alamo and as well the River Walk. Both were awesome. We arrived mid after noon and everything went smoothly upon check in and we were given room 416. This is important because all the even number rooms... More 

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Mr. Rob, Thank you for choosing the Fairfield Inn & Suites Alamo Plaza as your place to stay in downtown San Antonio. We apologize for the noise you experienced during your stay due to the night club down the street. We have been in contact with city regarding the noise issue due to the night club and have understood... More 

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