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All 352 San Antonio hotels

Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

2.5 of 5 Hotel   |   422 Bonham, San Antonio, TX 78205 (East Side)
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78%
Ranked #78 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
bandman15 Louisiana
  • Reviews (114)
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114 people have reviewed this hotel

Traveler rating
    47
    42
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Louisiana
Top Contributor
135 reviews 135 reviews
51 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This is a typical Fairfield Inn.....clean rooms and friendly staff. It is about a 10 minute easy walk to the convention center and you pass through the Rivercenter Mall that provides relief from the heat during the summer on the walk. Hint......request a room on the east side as the Bonham Street side is noisy on the nights the bar/dance... More

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baby1519, Manager at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Bandman15, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. The bar you are referring to is a well known venue that has been there for many years and enjoyed by many. We apologize for inconveniences you may have experienced and apologize... More

Shanghai
Top Contributor
103 reviews 103 reviews
89 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a very comfortable multi-night stay in a suite during a conference held at the Marriott down the street. The staff was excellent - friendly and helpful. Everyone I dealt with seemed genuinely happy to be working there (not small thing). The room was clean, spacious and comfortable. My only complaint is that the living area was a bit... More

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Pachuca, Mexico
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I´ve stayed in Fairfield´s before, my wife and I chose this one due to the location. Price was with in budget and apparently making a reservation through booking gave us a better price for night. Turns out there is a 21 (twenty one dollar fee) for valet parking (valet service is optional), I was aware of it but there was... More

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Austin, Texas
Top Contributor
108 reviews 108 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I made a last minute reservation for the weekend and this was the only hotel I could get. However I was well pleased with our stay and the staff was wonderful. It was walking distance to the Riverwalk so it was full of families with lots of kids. I was there with my husband because we had a very ill... More

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Huntsville, Arkansas
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The location of this hotel is great. Across the street from the Alamo and a short walk to the Riverwalk. The front desk and the valet service were some of the best. They both were very helpful and polite. We really enjoyed our stay at this hotel. The rooms were clean and the bed was comfortable. All was good till... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Danls2004, Thank you for taking time out of your day to respond to our hotel regarding your experience. We are glad to hear that you enjoyed your stay with us! We are surprised to hear about the incident at our hotel. Rest assure that we will investigate your experience to ensure it does not happen again. We escalate all... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was great and helpful. Clean rooms. No noise or stomping from the floors above us! Good free breakfast. 5 min walk to the Riverwalk. Valet crew were prompt and had our car ready every time! This is where I'll be staying every time we visit San Antonio!

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Dvillalobos, Thank you so much for your positive review! We greatly appreciate both positive and negative reviews to improve our service to all of our guests. Thank you for taking time out and letting us know about stay. We hope to see you again soon. Sincerely, Esmeralda Pena DOS More

Indiana
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is so nice! Updated and clean. We stayed here after a bad stay at a Travel lodge and it felt like the Taj Mahal! Staff is very nice and helpful. Pool is nice and breakfast was really good. Lots of options. It has a great location, only one block from the Alamo. Walking distance to the Riverwalk. We... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Boilermaker98, Thank you for staying at our Fairfield Inn & Suites San Antonio Downtown Alamo Plaza! We appreciate the time it takes for every guest to comment on our hotel both positive and negative. We are glad to hear your positive review and glad you enjoyed your stay with us. We look forward to having you stay with us... More

Harlingen, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed here for a weekend and were impressed. The hotel itself is literally about one block from behind the Alamo with Ripleys and wax museum just close ahead. The hotel rooms were clean ,beds comfortable,breakfast was good and staff was very friendly. The pool was kept sparkling clean each day which we appreciated greatly . The only small down... More

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Calgary, Alberta, Canada
Top Contributor
62 reviews 62 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 25, 2014

Easy and interesting walking to the Riverwalk, Alamo Mission, and Market Square nearby. Close to major roads, for easy exit from the core, to go to other family attractions further away such as the wonderful zoo and Missions. Some confusion on the hotel's part regarding valet service - we used it the first night but then parked nearby after that... More

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Plano, Texas
Top Contributor
88 reviews 88 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 23, 2014

My family stayed here yesterday for a quick weekend trip to San Antonio. The service was wonderful. The check in was fast. They put us up on the top floor in a quiet room. The room was very clean and spacious for our family of four. The bathroom was also spacious. There were plenty of towels for us. The kids... More

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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style
#37 Romantic Hotel in San Antonio #45 Family Hotel in San Antonio
Hotel Class
Number of rooms
99

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