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All 353 San Antonio hotels

Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

2.5 of 5 Hotel   |   422 Bonham, San Antonio, TX 78205 (East Side)
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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Ranked #93 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
AnnMarie A Verdi, Nevada
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121 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Verdi, Nevada
1 review
4 of 5 stars Reviewed 1 week ago

Disappointed that there was no refrigerator. Nice hotel. clean. Parking is $21 per night which is the same price as an overnight in the nearby parking lot. Staff is very friendly and helpful. Shout out to Randy C. at valet parking.

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Manteca, California
Top Contributor
159 reviews 159 reviews
92 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed September 6, 2014

This Hotel is in the perfect location for the Alamo and the River walk.. The price was right for the location.. However. when you add on the 21 dollar for Valet parking.. hmmmm not such a great deal. The hotel has no Microwaves or Frig in the room. There is not even a table and two chairs to sit at... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Sally J, Thank you for staying with us! We appreciate both positive and negative feeback to ensure the best quality of service for all of our guests. We apologize that you felt our hotel needs updating unfortunately its only 3 years old. We will also be addressing your other concerns immediately and rest assure that our staff will be... More

Middletown, Maryland
1 review
1 of 5 stars Reviewed August 21, 2014

I could not believe that you have to pay 21 dollars a day for parking at this place. Then when you get up to the room there is no Fridge or microwave. Never again will I stay here. Never stay here EVER!!!!

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baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Tyscott40, Thank you for staying with us! We appreciate both positive and negative reviews to provide the best quality of service to all of our guests. We had our valet charges surveyed of downtown hotel parking and the ranges starts from our very own of $21 up to $38 dollars per night. Most if not all urban areas hotels... More

Galveston Island, Texas
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 19, 2014

I personally would not return. It was generic in every aspect. I booked because I got the room for $99 and free hot breakfast. We did not enjoy the breakfast and only ate there once for that reason. The fruit tasted like it had been frozen so it was very watery tasting. If you are on a tight budget then... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear BCSHouse, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. We strive to ensure that we provide the best quality to all of our guests and we apologize we did not exceed your expectations. As per our standards, our fruit arrives fresh... More

phoenix
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

We picked this hotel because it was within walking distance to the River Walk and the Alamodome. Friendly valet staff- parking was $21.00 a day (non secured,not in a garage) . If you drive, you may want to consider this since there is limited parking around the hotel that has free overnight parking. Our room was on the 4th floor... More

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Louisiana
Top Contributor
169 reviews 169 reviews
58 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

This is a typical Fairfield Inn.....clean rooms and friendly staff. It is about a 10 minute easy walk to the convention center and you pass through the Rivercenter Mall that provides relief from the heat during the summer on the walk. Hint......request a room on the east side as the Bonham Street side is noisy on the nights the bar/dance... More

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baby1519, Manager at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Bandman15, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. The bar you are referring to is a well known venue that has been there for many years and enjoyed by many. We apologize for inconveniences you may have experienced and apologize... More

Kuala Lumpur, Malaysia
Top Contributor
112 reviews 112 reviews
97 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 27, 2014

I had a very comfortable multi-night stay in a suite during a conference held at the Marriott down the street. The staff was excellent - friendly and helpful. Everyone I dealt with seemed genuinely happy to be working there (not small thing). The room was clean, spacious and comfortable. My only complaint is that the living area was a bit... More

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Pachuca, Mexico
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 23, 2014

I´ve stayed in Fairfield´s before, my wife and I chose this one due to the location. Price was with in budget and apparently making a reservation through booking gave us a better price for night. Turns out there is a 21 (twenty one dollar fee) for valet parking (valet service is optional), I was aware of it but there was... More

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Austin, Texas
Top Contributor
115 reviews 115 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 20, 2014

I made a last minute reservation for the weekend and this was the only hotel I could get. However I was well pleased with our stay and the staff was wonderful. It was walking distance to the Riverwalk so it was full of families with lots of kids. I was there with my husband because we had a very ill... More

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Huntsville, Arkansas
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2014

The location of this hotel is great. Across the street from the Alamo and a short walk to the Riverwalk. The front desk and the valet service were some of the best. They both were very helpful and polite. We really enjoyed our stay at this hotel. The rooms were clean and the bed was comfortable. All was good till... More

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Danls2004, Thank you for taking time out of your day to respond to our hotel regarding your experience. We are glad to hear that you enjoyed your stay with us! We are surprised to hear about the incident at our hotel. Rest assure that we will investigate your experience to ensure it does not happen again. We escalate all... More

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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
Number of rooms: 99
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