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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

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422 Bonham, San Antonio, TX 78205
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1 room 1 guest
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Fairfield Inn & Suites San Antonio Downtown\/Alamo Plaza
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

First, let me say that the hotel is clean, though the rooms aren't very big, front desk people are very friendly and helpful, the hot breakfast is good and has a lot of variety, and you're only two blocks from the Alamo and the nearest Riverwalk entrance. With that being said, there are a few things you should be aware... More 

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Morthgar, Thank you for staying with us! We appreciate both positive and negative reviews to provide the best quality of service to all of our guests. We had our valet charges surveyed of downtown hotel parking and the ranges starts from our very own of $23 up to $38 dollars per night. Most if not all urban areas hotels... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while visiting the downtown area and found it very convenient. Walking distance to many attractions. The staff is super nice. Good value for your money. The only issue we had was with the bed. It was not as form as we would have liked. The room was clean and the a/c worked great. T he tempts when... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the last part of our honeymoon. It is convenient to sites downtown. The rooms were nice and clean. They upgraded us to a suite for our honeymoon which was very kind of them. You will most likely have to valet park at $23 a day so be prepared to spend extra. Breakfast was nice but there... More 

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Chicago, United States
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

I love this place. I had business at Ft. Sam Houston. This place was perfect. You should expect to pay about $23 dollars for overnight parking unless you are lucky enough to get on street parking between 6pm to 8am. There is a parking lot across the street that charges $10. The hotel is walking distance to the Riverwalk and... More 

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Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2015

Rooms are always clean here and you can walk to shopping and restaurants. The Alamo as well as other attractions are within close proximity. Great staff, clean rooms and good location. Perfect, perfect, perfect, perfect. Excellent place to stay!!!

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Missouri City, Texas
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 19, 2015

We stayed at this hotel this past weekend and had a good experience. The hotel staff including the check in/out reps and the valet attendants were all cordial and had good customer service. We felt welcome from the minute that we pulled up. The room we stayed in was clean and well maintained. While the room itself was on the... More 

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Rexburg, Idaho
2 reviews
5 of 5 stars Reviewed July 8, 2015

Stayed here for a business conference at the Hyatt Convention Center in April. Very easy walk of about .5 mile. Alamo was literally 2 blocks away. Location is perfect without the high cost of a convention center hotel room.

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epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear JohnMacKenzie: Thank you for taking the time to review our hotel Fairfield Inn & Suites by Marriott Alamo Plaza. We are happy to hear that you found our hotel to be convenient with easy access to the area. We look forward to having you back in San Antonio. Again, thank you!! Sincerely, Esmeralda Pena Director of Sales More 

Greenville, South Carolina
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

The staff was friendly and proactive in providing good service. I arrived mid-morning and "N" worked to get me into a room quickly, despite the fact that I was there a couple hours before the required check out time. The breakfast area was clean and well stocked. Fruit was fresh and ripe, the coffee piping hot. When the front desk... More 

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San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015

I regret staying at this hotel. The lady at the reservation gave us wrong info to get to Riverwalk and the Alamo. She should have just told me that there was no trolley about 3 blocks from the hotel that can take us to Riverwalk or the Alamo. She's lucky that nothing happened to us, especially to my two kids... More 

Was this review helpful? Yes
epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Shy F, Thank for you staying at the Fairfield Inn & Suites Alamo Plaza! We appreciate your feedback and letting us know where we fell short. The Trolley bus line is only .02 blocks away from the hotel and is within walking distance to the River Walk and numerous restaurants and entertainments. Rest assure we are working with our... More 

Spartanburg, South Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2015

Location is exactly what is advertised, two blocks from the River Walk or 5 minutes. Hotel and rooms were clean and well taken care of. Staff was very accommodating and professional. Breakfast was good. Valet parking was easy and convenient.

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