We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 352 San Antonio hotels

Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

2.5 of 5 Hotel   |   422 Bonham, San Antonio, TX 78205 (East Side)
Hotel website
Hotel deals
Hotel amenities
Special Deal
Free Breakfast
Save Saved
You added Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza to your Saves list
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
76%
Ranked #88 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
BSCHouse Galveston Island, Texas
  • Overview
  • Reviews (119)
  • Photos (27)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

119 people have reviewed this hotel

Traveler rating
    48
    43
    18
    6
    4
See reviews for
33
29
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Middletown, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

I could not believe that you have to pay 21 dollars a day for parking at this place. Then when you get up to the room there is no Fridge or microwave. Never again will I stay here. Never stay here EVER!!!!

Was this review helpful? Yes
baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Tyscott40, Thank you for staying with us! We appreciate both positive and negative reviews to provide the best quality of service to all of our guests. We had our valet charges surveyed of downtown hotel parking and the ranges starts from our very own of $21 up to $38 dollars per night. Most if not all urban areas hotels... More

Galveston Island, Texas
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I personally would not return. It was generic in every aspect. I booked because I got the room for $99 and free hot breakfast. We did not enjoy the breakfast and only ate there once for that reason. The fruit tasted like it had been frozen so it was very watery tasting. If you are on a tight budget then... More

Was this review helpful? Yes 1
epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear BCSHouse, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. We strive to ensure that we provide the best quality to all of our guests and we apologize we did not exceed your expectations. As per our standards, our fruit arrives fresh... More

phoenix
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We picked this hotel because it was within walking distance to the River Walk and the Alamodome. Friendly valet staff- parking was $21.00 a day (non secured,not in a garage) . If you drive, you may want to consider this since there is limited parking around the hotel that has free overnight parking. Our room was on the 4th floor... More

Was this review helpful? Yes
Louisiana
Top Contributor
150 reviews 150 reviews
53 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

This is a typical Fairfield Inn.....clean rooms and friendly staff. It is about a 10 minute easy walk to the convention center and you pass through the Rivercenter Mall that provides relief from the heat during the summer on the walk. Hint......request a room on the east side as the Bonham Street side is noisy on the nights the bar/dance... More

Was this review helpful? Yes
baby1519, Manager at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Bandman15, Thank you for staying at our hotel. We appreciate both positive and negative feedback to ensure the best quality and service to all of our guests. The bar you are referring to is a well known venue that has been there for many years and enjoyed by many. We apologize for inconveniences you may have experienced and apologize... More

Shanghai
Top Contributor
104 reviews 104 reviews
90 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 27, 2014

I had a very comfortable multi-night stay in a suite during a conference held at the Marriott down the street. The staff was excellent - friendly and helpful. Everyone I dealt with seemed genuinely happy to be working there (not small thing). The room was clean, spacious and comfortable. My only complaint is that the living area was a bit... More

Was this review helpful? Yes
Pachuca, Mexico
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 23, 2014

I´ve stayed in Fairfield´s before, my wife and I chose this one due to the location. Price was with in budget and apparently making a reservation through booking gave us a better price for night. Turns out there is a 21 (twenty one dollar fee) for valet parking (valet service is optional), I was aware of it but there was... More

Was this review helpful? Yes
Austin, Texas
Top Contributor
110 reviews 110 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 20, 2014

I made a last minute reservation for the weekend and this was the only hotel I could get. However I was well pleased with our stay and the staff was wonderful. It was walking distance to the Riverwalk so it was full of families with lots of kids. I was there with my husband because we had a very ill... More

Was this review helpful? Yes
Huntsville, Arkansas
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2014

The location of this hotel is great. Across the street from the Alamo and a short walk to the Riverwalk. The front desk and the valet service were some of the best. They both were very helpful and polite. We really enjoyed our stay at this hotel. The rooms were clean and the bed was comfortable. All was good till... More

Was this review helpful? Yes
epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Danls2004, Thank you for taking time out of your day to respond to our hotel regarding your experience. We are glad to hear that you enjoyed your stay with us! We are surprised to hear about the incident at our hotel. Rest assure that we will investigate your experience to ensure it does not happen again. We escalate all... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 13, 2014

The staff was great and helpful. Clean rooms. No noise or stomping from the floors above us! Good free breakfast. 5 min walk to the Riverwalk. Valet crew were prompt and had our car ready every time! This is where I'll be staying every time we visit San Antonio!

Was this review helpful? Yes
epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Dvillalobos, Thank you so much for your positive review! We greatly appreciate both positive and negative reviews to improve our service to all of our guests. Thank you for taking time out and letting us know about stay. We hope to see you again soon. Sincerely, Esmeralda Pena DOS More

Indiana
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

This hotel is so nice! Updated and clean. We stayed here after a bad stay at a Travel lodge and it felt like the Taj Mahal! Staff is very nice and helpful. Pool is nice and breakfast was really good. Lots of options. It has a great location, only one block from the Alamo. Walking distance to the Riverwalk. We... More

Was this review helpful? Yes
epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Boilermaker98, Thank you for staying at our Fairfield Inn & Suites San Antonio Downtown Alamo Plaza! We appreciate the time it takes for every guest to comment on our hotel both positive and negative. We are glad to hear your positive review and glad you enjoyed your stay with us. We look forward to having you stay with us... More

Owners: What's your side of the story?
If you own or manage Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Marriott, Booking.com, Tingo, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Antonio with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style
#39 Family Hotel in San Antonio #61 Romantic Hotel in San Antonio #88 Luxury Hotel in San Antonio #88 Top resorts Hotel in San Antonio
Hotel Class
Number of rooms
99

Questions & Answers

Questions? Get answers from Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer