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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

2.5 of 5 422 Bonham, San Antonio, TX 78205
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Certificate of Excellence 2014
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
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143 reviews from our community

Traveler rating
    59
    52
    20
    7
    5
See reviews for
39
37
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was amazing and the valet service was awesome.The valet named Matthew was very friendly and helpful. He provided the full valet experience! I will be back here the next time I am in San Antonio.

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Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had Joesph as my valet and he was a very helpful person in guiding me around downtown. Thank you all for the great experience. I will definitely be back due to the Valet experience! I will also be recommending this hotel to my company.

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Yuma, Arizona
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here over MLK weekend-did not get a good price. Room very nice and central to what we wanted to see. Close to river walk, Alamo etc. Morning breakfast was extensive and we enjoyed the food. Overall very noisey-Trains, people in hall everything seemed to reverberate through the room.

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baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Ray S, Thank you for staying with us at the Fairfield Inn & Suites Alamo Plaza! Downtown San Antonio experienced a large convention over the weekend of your stay and may have contributed to your experience. We profusely apologize for this inconvenience. We hope that you will give us another opportunity for you to stay with us again soon.... More 

Kerrville, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

From the evening front desk manager, Eric, to the breakfast attendant, Alejandra M., the service was outstanding. It made the stay so pleasant. The room was very nice and the breakfast selections fantastic. We'll be back on our next trip to San Antonio.

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1 review
5 of 5 stars Reviewed 1 week ago

We were very pleased with the hotel itself. Location is across from the back side of The Alamo, close to the convention center and mall. However. ....there is a bar across the street by Residence Inn. Saturday night the noise was awful. Not much sleep was had by any.

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Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 weeks ago

I am very particular when traveling to hotels and worry about the cleanliness. This hotel I felt was very clean with minor issues that can be easily overlooked. The staff is very friendly and welcomes you back each time. We stayed on the 4th floor, you can hear some of the freeway noise, but it never woke me. The rooms... More 

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Phoenix
Top Contributor
59 reviews 59 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was clean, and convenient to both the Alamo, and the River Walk. We were able to see the Alamo at night when it was lit up, as well as during the day when we could tour it. Breakfast was also included, which made a nice start to the day.

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Corpus Christi, Texas
1 review
4 of 5 stars Reviewed December 24, 2014

This is a really nice property. And the satff is great! I was only there one night but felt like I had traveled and stayed with these people before. Everyone I encountered from the gsa Juan Carlos to the fd supervisor James in the morning. Even Bobby the valet guy who worked in the morning was super nice. Great customer... More 

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Houston, Texas
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 21, 2014

we have found roaches on the bed. Location of the hotel is just beside the river center mall and Alamo. parking is paid and free breakfast is good. Apart of roaches incident, hotel is decent but not superb.

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baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Rohit S, We are unable to locate your stay at the Fairfield Inn & Suites Alamo Plaza. Our hotel is located about 2 1/2 blocks away from RiverCenter Mall and does not offer complimentary parking. We would love to hear from you to get more information. Please contact me directly at your convenience. Sincerely, Esmeralda Pena More 

1 review
1 of 5 stars Reviewed December 14, 2014

We rented a room here because we had a function in the area. I had been riding my motorcycle for 10 hours that day and was very tired to say the least. I had stopped several times throughout the day to fuel up and have a smoke. Something I learned when I was a forestry firefighter was to safely put... More 

Was this review helpful? Yes
baby1519, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review

Dear Mike C, Thank you for staying with us! We appreciate you taking the them time to write a review. We strive to maintain a smoke free environment and will happy to look into this for you. Please contact us directly at your convenience. Sincerely, Esmeralda Pena Director of Sales More 

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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
Number of rooms: 99
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Hotel Style:
#51 Romantic Hotel in San Antonio
#79 Family Hotel in San Antonio
#90 Business Hotel in San Antonio

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