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Drury Plaza Hotel San Antonio North

3.0 of 5 823 North Loop 1604 East, San Antonio, TX 78232
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Certificate of Excellence 2014
Drury Plaza Hotel San Antonio North
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Drury Plaza Hotel San Antonio North
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297 reviews from our community

Traveler rating
    242
    42
    9
    3
    1
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128
71
9
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Drury Plaza Hotel San Antonio North
See the most recent reviews
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014 via mobile

We stayed at this hotel over the weekend during our trip to San Antonio. The 2 nights and 3 days at this hotel was nice. Check-in was a breeze. Less than 5mins. The room we had was the king size with jacuzzi. I thoroughly enjoyed the jacuzzi. The room was very clean and had we had no complaints. The hallway... More

Was this review helpful? Yes 1
Dallas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

This hotel has spoiled me to all others! From the fifth floor outdoor pool and hot tubs and expansive patio area, to the great breakfast and 5:30 Kickback, this hotel has everything you could want. The double-queen suite we had was huge and spotless. The staff were all very helpful, friendly and accommodating. The hotel is bright and airy, and... More

Was this review helpful? Yes 2
Schulenburg, Texas
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 13, 2014

My DH and I took a quick trip to San Antonio for a one night getaway and stayed here. We loved this hotel! For starters, we were warmly welcomed by the desk staff and two of them cheerfully explained the amenities, perks, and free garage parking. Our room was clean, spacious, and comfortable. The bathroom was well lit (a big... More

Was this review helpful? Yes 5
Chattanooga, Tennessee, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 12, 2014

This was my first visit and first time I had heard about the Drury Plaza and Inn Suites. My experience here will be talked about to whomever is traveling to let them know that this is the finest of hotels. The staff in all aspect showed a quality of customer service that is lacking in our daily business' around our... More

Was this review helpful? Yes 3
Rosenberg, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 12, 2014

Most of my trips to San Antonio (2 to 3 times a month)I stay at this location. It's a very nice hotel, but this last stay I was very disappointed with the cleanliness of the room. There was hair all over my bed!!! The first night I slept on towels and talked to the manager the next day. The second... More

Was this review helpful? Yes 4
DruryHotels, General Manager at Drury Plaza Hotel San Antonio North, responded to this review

Thank you for your feedback related to your most recent visit. It is always rewarding when our repeat guests invest the time necessary to share their thoughts on our services. Your comments are very helpful to us in our efforts to constantly improve. I sincerely apologize for any disappointment on your last stay with us. I would welcome the opportunity... More

Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

It was one of the nicest hotels we have stayed in. Everyone was great and friendly. We used hotels .com and first got a room with only a shower. I guess if you need a tub shower combo, need to specify. Anyway they upgraded our room to a suite for no we extra charge. Plus they have free hot breakfast... More

Was this review helpful? Yes 2
El Paso, Texas
Top Contributor
86 reviews 86 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 5, 2014

Wow, this place is impressive; first the people then the facility. We had never stayed at a Drury Plaza before and were very impressed. The best way to describe the experience is to compare it with a cruise ship. The staff really made us feel like family which is really impressive when they did the same with 800 guests on... More

Was this review helpful? Yes 3
Arcadia, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 29, 2014

San Antonio was the 3rd stop on our cross-country trip, and the Drury Plaza was a welcome stay after camping at the KOA in Carlsbad, NM! The hotel was clean, and the staff was friendly. The best part of our stay, however, was the buffet breakfast and the "Kickback" service the hotel provides nightly from 5:30-7:00. There was a good... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

The hotel was really nice. We called early to see if we could get adjoining rooms. They were very accommodating . We were also arriving early, early check in was available as well. there was a happy hour so to speak a couple of complimentary drinks for adults and snacks available. Rooms we're clean and fresh. Near restaurants many choices... More

Was this review helpful? Yes 1
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2014

Drury Plaza North is our preferred hotel for many trips we make to San Antonio. Front desk staff is always smiling and courteous. For our anniversary trip we booked in August. We usually get the jacuzzi suite but with funds tight this time around we decided to get a regular room. When I checked in as a Gold Key member... More

Was this review helpful? Yes 4
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Additional Information about Drury Plaza Hotel San Antonio North

Address: 823 North Loop 1604 East, San Antonio, TX 78232
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Plaza Hotel San Antonio North 3*
Number of rooms: 194
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