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Hampton Inn & Suites San Antonio / Northeast I35

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6718 IH 35 North, San Antonio, TX 78218
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1 room 1 guest
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Hampton Inn & Suites San Antonio \/ Northeast I35
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Hampton Inn & Suites San Antonio / Northeast I35
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockwall, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here June 22-23rd to visit my parents and visiting relatives. I am embarrassed to say that I booked this hotel by accident, I actually thought I was booking the one near Cibolo. Needless to say I found out the day of and was a little nervous. Lets be honest, I grew up on this side of town and... More 

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your most recent stay and a wonderful review. I'm glad to hear that you enjoyed our services and your stay with flying colors. We look forward to welcome you back on your future visit to the city. Thank you. More 

stafford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly helpful staff. Great workout room. I was tired when I arrived and want to order food, front desk staff found out my likes gave recommendations and gave me a menu. I have always found Hampton to have comfortable beds and be extremely clean. Thanks for wonderful Service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your positive review. I am glad to hear that you enjoyed all of our services and amenities. we look forward to welcome you back on your future visit. Thank you. Have a great day More 

Frankfort, IL, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Everything you like about Hampton Inn and Suites is found 100% at this branch on the frontage road of one of the major expressways on the Northeast part of San Antonio. Friendly service by EVERYONE, breakfast persons, front desk, housekeeping and the "fix-it" persons. Local information and tips on where to eat, places to see and just about anything else... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for provide an awesome review. I am pleased to hear that our services and amenities were well served to you on your visit. We look forward to welcome you back to experience some more. Thank you. More 

San Angelo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

The breakfast bar is neat and well stocked. Unlimited coffee. The staff make you feel right out home with their friendly smiles and greetings. The room was cleaned and stocked with fresh towels and soap every day. It was close to Olive Garden although there was an option to order room service. The pool was nice indoors and not cold.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your valuable review. It is a pleasure to know that our services and amenities fulfilled your stay and we look forward to welcome you back on your future visit. Thank you. More 

United States
1 review
4 of 5 stars Reviewed July 21, 2015

Overall the hotel was clean and service was good. If you are a light sleeper get ready for a sleepless night. It is located near some train tracks with trains going by every hour or so. The loud train horn woke me several times throughout the night.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your valued feedback regarding your stay. I am glad to hear that you enjoyed your stay for the most part, however, I am sorry to hear that you were not able to sleep well. We do look forward to welcome you back and experience the east side of the hotel which is preferable for the light sleeper... More 

Fuzhou, China
1 review
4 of 5 stars Reviewed July 10, 2015

I was satisfied with the lobby, once I arrived the hotel. And the staffs there are very kind. And I chose the room with a king bed and a sofa bed. What is wonderful is that when I enter the room, it is like a suit! The I felt it like home, but I have to say that this hotel... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

I Thank you for your awesome review. Its a pleasure to know that our staff and our services served you well during your stay. I do apologize for a little train disturbance you've experienced. Perhaps, on your future visit, we can surely try our best to accommodate you away from the highway and train. we look forward to welcome you... More 

Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

This is a good Hampton Inn for a short say. The location could be better and the current construction causes a lot of traffic backup. Great hotel staff. The facility is very clean in appearance. I frequent this hotel an a lot even though it's out of the way for me.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you very much your your positive feedback. I am very happy to know that our services continue to serve you well. Hopefully, the construction at the exits ends soon and we can return back to ease and convenience. As always, we look forward to welcome you back. Thank you. More 

Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 26, 2015

Very nice Hampton Inn. Not in the best area or easy to get to but the hotel was clean and comfortable. We were coming up I-35 so it was handy for us. The reception girl was very nice and gave us directions so we got there without too much trouble. We went to dinner at a Caribbean restaurant not far... More 

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your wonderful review. I am happy to hear that you enjoyed all of our services and amenities. we look forward to welcome you back on your future visit. Thank you. More 

The Woodlands, United States
1 review
4 of 5 stars Reviewed June 22, 2015

I reserved an AARP room with 2pm late checkout and when I arrived at 1pm my room key did not work and everything in my room had been removed. The front desk's excuse was that I was supposed to have told them I was checking out late, however at check in time I was never asked and my room WAS... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your review. I am very sorry to hear that your stay was not pleasing. I assure you that it is always in our best intention to serve above and beyond and would hope to see you return to our hotel to experience the excellence. I do also apologize for any misunderstanding and inconvenience caused regarding the late... More 

Sanger, United States
1 review
2 of 5 stars Reviewed June 21, 2015

Way too noisy due to proximity of trains. Heat/ac cycled on and off was too much. Hotel continental breakfast was not even close to usual Hampton standards. Looks like the owner is cutting corners. Neighborhood is extremely sketchy. Would not recommend staying at this location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dennis J, Assistant General Manager at Hampton Inn & Suites San Antonio / Northeast I35, responded to this review

Thank you for your review. I am terribly sorry for all the trouble and inconvenience you've faced during your stay. I hope to have the privilege to offer you our services in the future on better stands to make things a little better. Thank you More 

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