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Staybridge Suites Stone Oak

3.0 of 5 808 N Loop 1604 East, San Antonio, TX 78232
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Certificate of Excellence 2014
Staybridge Suites Stone Oak
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Staybridge Suites Stone Oak
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71 reviews from our community

Traveler rating
    42
    17
    2
    5
    5
See reviews for
24
9
3
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful clean and spacious rooms. Comfortable bed. Good breakfast with lots of choices to drink. Friendly staff. Kitchen has what it needs. I would stay here again. Not too far from downtown and Fiesta Texas.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Get the bedroom suit and you won't be disappointed...plenty of room and very comfortable, plus you can shut the bedroom door and it helps from hearing hallway noise. The staff was friendly and helpful even when arriving late at night

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1 review
5 of 5 stars Reviewed September 10, 2014

I stayed at Staybridge in Stone Oak recently and it was a great experience. The service was fantastic, the staff was very friendly and the rooms were clean and comfortable. I will definitely stay there next time I visit San Antonio.

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Phil H, Social Media Respomdent at Staybridge Suites Stone Oak, responded to this review

Lina N, Thank you for your recent review regarding your visit to our property. We will pass your review on to our staff. We do enjoy having repeat guest and we look forward to your next visit to San Antonio. More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

I do a lot of business travel in the San Antonio area and I have found my "oasis" of places to stay here. The staff is always smiling and they greet me by my name as soon as I walk into the lobby. They always recognize that I'm a priority member and have an extra bag of goodies for me... More 

Was this review helpful? Yes 2
Phil H, Public Relations Manager at Staybridge Suites Stone Oak, responded to this review

Ed O, Thank you for you recent review. Your oasis is always ready here at the Staybridge. We are pleased you feel at home and relaxed and that our staff has made it "top notch". Service and quality is our number one goal for each of our guest. Also thank you for being a priority club member and we do... More 

San Antonio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 1, 2014

My family and I stayed here for several weeks. The staff was the nicest of any hotel I have been to. The hotel is very clean and very beautiful. I compare all of the hotels I stay at to this one and they can't even come close to the cleanliness and comfort this hotel has to offer. It's in a... More 

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Phil H, Public Relations Manager at Staybridge Suites Stone Oak, responded to this review

Happymomma82, Thank you for taking time to review you recent stay with us. Your kind words will not go unnoticed as we will share them with our staff. Service and quality is our mission and cleanliness and comfort is one of our goals. I'm glad we where able to show you why so many guest enjoy staying with us. We... More 

Jacksonville, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2014

I recently took on a last minute project in San Antonio with a new client. The client booked this location about 2 days prior to my arrival. This was my first stay in an IHG hotel in maybe 4-5 years. I always had a stigma about the IHG hotels do to some stays within the brand, and when I found... More 

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Corpus Christi, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 1, 2014

I stayed in this hotel twice. The first time it was an average experience.There was nothing to brag about, but nothing wrong either. It's close to where I have to do business, and so I booked it again for another 10 day stay. However, this last time, I was very disappointed. Check in took a long time, because the girl... More 

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Albert E, General Manager at Staybridge Suites Stone Oak, responded to this review

Thank you for your response on your recent stay. We strive to provide an excellent experience for each and every guest during their stay with us and are also disappointed we could not provide what you as a loyal Rewards Member deserve. We will use your feed back to better improve our service for our future guest. Once again thank... More 

Gonzales, LA
Contributor
11 reviews 11 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 11, 2014

After a booking issue with the Staybridge reservation system (booked directly through their website) the hotel management went out of their way to make it right. I had a reservation for a King Suite, but the system somehow changed it after the fact to a Queen room. I caught it a few weeks after booking, and a few days before... More 

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San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

It was a wonderful hotel very clean and the front desk person Hanna was just a superstar she had already been there since 7am and even at 10pm had the same great energy the pool area and barbecue area was just grand the room was very nice as well a truly great stay

Was this review helpful? Yes 1
San Antonio, Texas
1 review
5 of 5 stars Reviewed June 27, 2014

We had visited about 4 hotels and did an actual walk through of each hotel room we wanted to look at prior to deciding to go with Staybridge Suites Stone Oak. We truly wish we had come here first. Other hotels had big names and big prices to go with it. However, none of them could compare with the great... More 

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Additional Information about Staybridge Suites Stone Oak

Address: 808 N Loop 1604 East, San Antonio, TX 78232
Phone Number:
Location: United States > Texas > San Antonio > Far North Central
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Stone Oak 3*
Number of rooms: 135
Reservation Options:
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Hotel Style:
#66 Business Hotel in San Antonio

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