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All 353 San Antonio hotels

Staybridge Suites Stone Oak

3.0 of 5 Hotel   |   808 N Loop 1604 East, San Antonio, TX 78232 (Far North Central)
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Ranked #64 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Lina N
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68 reviews from our community

Traveler rating
    40
    17
    2
    5
    4
See reviews for
23
9
3
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at Staybridge in Stone Oak recently and it was a great experience. The service was fantastic, the staff was very friendly and the rooms were clean and comfortable. I will definitely stay there next time I visit San Antonio.

Was this review helpful? Yes
Phil H, Social Media Respomdent at Staybridge Suites Stone Oak, responded to this review

Lina N, Thank you for your recent review regarding your visit to our property. We will pass your review on to our staff. We do enjoy having repeat guest and we look forward to your next visit to San Antonio. More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I do a lot of business travel in the San Antonio area and I have found my "oasis" of places to stay here. The staff is always smiling and they greet me by my name as soon as I walk into the lobby. They always recognize that I'm a priority member and have an extra bag of goodies for me... More

Was this review helpful? Yes 2
Phil H, Public Relations Manager at Staybridge Suites Stone Oak, responded to this review

Ed O, Thank you for you recent review. Your oasis is always ready here at the Staybridge. We are pleased you feel at home and relaxed and that our staff has made it "top notch". Service and quality is our number one goal for each of our guest. Also thank you for being a priority club member and we do... More

San Antonio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here for several weeks. The staff was the nicest of any hotel I have been to. The hotel is very clean and very beautiful. I compare all of the hotels I stay at to this one and they can't even come close to the cleanliness and comfort this hotel has to offer. It's in a... More

Was this review helpful? Yes
Phil H, Public Relations Manager at Staybridge Suites Stone Oak, responded to this review

Happymomma82, Thank you for taking time to review you recent stay with us. Your kind words will not go unnoticed as we will share them with our staff. Service and quality is our mission and cleanliness and comfort is one of our goals. I'm glad we where able to show you why so many guest enjoy staying with us. We... More

Jacksonville, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

I recently took on a last minute project in San Antonio with a new client. The client booked this location about 2 days prior to my arrival. This was my first stay in an IHG hotel in maybe 4-5 years. I always had a stigma about the IHG hotels do to some stays within the brand, and when I found... More

Was this review helpful? Yes
Corpus Christi, Texas
1 review
2 of 5 stars Reviewed August 1, 2014

I stayed in this hotel twice. The first time it was an average experience.There was nothing to brag about, but nothing wrong either. It's close to where I have to do business, and so I booked it again for another 10 day stay. However, this last time, I was very disappointed. Check in took a long time, because the girl... More

Was this review helpful? Yes
Albert E, General Manager at Staybridge Suites Stone Oak, responded to this review

Thank you for your response on your recent stay. We strive to provide an excellent experience for each and every guest during their stay with us and are also disappointed we could not provide what you as a loyal Rewards Member deserve. We will use your feed back to better improve our service for our future guest. Once again thank... More

Gonzales, LA
Contributor
11 reviews 11 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 11, 2014

After a booking issue with the Staybridge reservation system (booked directly through their website) the hotel management went out of their way to make it right. I had a reservation for a King Suite, but the system somehow changed it after the fact to a Queen room. I caught it a few weeks after booking, and a few days before... More

Was this review helpful? Yes
San Antonio, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

It was a wonderful hotel very clean and the front desk person Hanna was just a superstar she had already been there since 7am and even at 10pm had the same great energy the pool area and barbecue area was just grand the room was very nice as well a truly great stay

Was this review helpful? Yes 1
San Antonio, Texas
1 review
5 of 5 stars Reviewed June 27, 2014

We had visited about 4 hotels and did an actual walk through of each hotel room we wanted to look at prior to deciding to go with Staybridge Suites Stone Oak. We truly wish we had come here first. Other hotels had big names and big prices to go with it. However, none of them could compare with the great... More

Was this review helpful? Yes
Duncan, South Carolina
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel is very convenient to anything in north San Antonio, including restaurants near 281 and 1604 intersection. The property was nice but I had a couple of issues. One of the managers did try to resolve them. Also, the work out room was nice for a hotel of this type. The breakfast options were good, as they did have... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Stone Oak, responded to this review

Dear FowlerBuzz, Thank you for choosing us and taking the time to review our hotel. I am very delighted that we were able to satisfy most of your needs, particularly with our breakfast selection and convenient location. While I am pleased that our managers tried to attend to your issues, I sincerely apologize for the shortfalls. Your satisfaction is of... More

San Antonio
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 15, 2014

The sales contact at Staybridge, Annette, surpassed all of my expectations and so did the hotel. I wanted to make sure I had the best place for my mom and dad to stay so I visited several extended stay hotels in the Stone Oak area before choosing Staybridge. When I saw the lovely reception area and rooms, it was a... More

Was this review helpful? Yes 3
Albert E, Social Media rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review. We are pleased that our hotel and its amenities surpassed your expectations. We also are glad to hear our staff made it even more exceptional. We look forward to your future stays. More

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Additional Information about Staybridge Suites Stone Oak

Address: 808 N Loop 1604 East, San Antonio, TX 78232
Phone Number:
Location: United States > Texas > San Antonio > Far North Central
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Stone Oak 3*
Number of rooms: 135
Reservation Options:
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