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Embassy Suites Riverwalk

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125 E. Houston St., San Antonio, TX 78205
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Embassy Suites Riverwalk
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Embassy Suites Riverwalk
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1,069 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Riverwalk
See the most recent reviews
El Paso, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

We had several families gathering to attend a wedding in San Antonio. Staying at the Embassy just added to the pleasure of the event. The service, the food the attention to details were top notch. The entire staff was helpful attentive, and friendly smiling faces everywhere!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brooklyn, NY, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed June 16, 2014

We are Diamond members of Hilton, and travel frequently. The hotel recently switched to liquid coffee manufactured by Nescafe which is dispensed from a soda type machine. It tastes like & smells like dirty socks. WSe had to go to Starbucks 2 blocks down for decent coffee. There are long lines there, particulary after breakfast.... mostly Embassy Suits guests. The... More 

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San Francisco
Contributor
12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 16, 2014

We stayed at the Embassy Suites Riverwalk in San Antonio in April and had a great stay. There were 4 of us (2 adults and 2 kids). We stayed in a 2 bedroom apartment on a high floor overlooking the Riverwalk. The room was very spacious, clean and well laid out (living room in the middle with 2 bedrooms on... More 

Was this review helpful? Yes 2
Texas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 15, 2014

When we arrived to the hotel we had to drive around twice because a lot of people were checking in at the same time. We arrived around 3:45pm 45minutes after check in and were told that our room wasn't ready on the 17th floor. That if we liked we could wait for them to get it clean but she didn't... More 

Was this review helpful? Yes 1
austin
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 15, 2014

This very nice hotel has a very good breakfast buffet that goes until 10:00 am on weekdays, nice for not having to get up early unless you want to. Lots of food and beverage choices and plenty of room. The evening happy hour was just ok. Drinks were fine, but food consisted of lettuce salad, cantaloupe and honeydew pieces, small... More 

Was this review helpful? Yes 1
Arkansas
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 15, 2014

There is something that we experienced that I have not seen mentioned in any reviews and I am sure this is not a rare event. Maybe people do not look around as we did when we were walking. San Antonio apparently has a big homeless substance abuse issue. The Embassy is actually on a branch of the Riverwalk that is... More 

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United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

The breakfast was worth the stay here. Variety of everything, and for everyone. Walked right out side door and downstairs to the riverwalk. Restaurant, environmental services, and Valet staff were great.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Illinois
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 12, 2014

It was a beautiful hotel. I loved the way the rooms were arranged, unlike most Embassy Suites we've stayed at, both rooms had outside windows. The staff was so warm and helpful - especially when we were asking for directions. We were able to check in early - before Noon, and to stay a little longer at checkout. The space... More 

Was this review helpful? Yes 1
Eureka Springs, Arkansas
Top Contributor
78 reviews 78 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 12, 2014

4/22/14 no washcloths/coffee on check in. It took 4 calls to get them. 4/23 rooms were not cleaned until we called after 5pm. Housekeeping did not leave coffee or glasses. Had to call again and ask for the. This time ERIC at the front desk took responsibility and made a followup call to make sure we were taken care of.... More 

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Houston, Texas
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2014

The Embassy Suites is located on the tail end of the touristy part of the river walk and only a short walk to the madness. It makes for a perfect balance for us. We stayed here for a night after a long hot day at Sea World. The facility is very comfortable and we have no complaints about our room... More 

Was this review helpful? Yes 3
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