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All 347 San Antonio hotels

TownePlace Suites San Antonio Downtown

2.5 of 5 Hotel   |   409 E. Houston Street, San Antonio, TX 78205 (East Side)
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Ranked #20 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
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274 people have reviewed this hotel

Traveler rating
    165
    82
    22
    2
    3
See reviews for
71
90
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly valet guy lied to us u can park accroas the street for 10bucks not $25...making out that I had no good alternatives although friendly but selling it to me. Staff could be a bit more talkative and friendly but did there jobs to an ok standard. It's now 5am I can't sleep due to a hotel that can't provide... More

Was this review helpful? Yes 1
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying with us and I do apologize for the problem you occurred with parking. I have addressed the issue and do hope if travel permits, you will come back. Sincerely, Dee Rullo Siers More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here only for the one night but was very happy to choose this hotel. Staff were extremely nice and very helpful. The room I had was massive and very clean. The buffet breakfast which was included in the room price was fantastic! The location was just a short walk to the Alamo and River Walk. Wish I had of... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for your review on your most recent stay with Towneplace Downtown San Antonio. We do appreciate the time spent. If travel permits I do hope you come back to see us. Thanks Again Dee Rullo Siers General Manager More

Dayton Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I attended my son-in-law's graduation at Lackland AFB and decided to extend our stay to five days so we could explore San Antonio. The hotel location is just a couple minutes walk to the Riverwalk or the Alamo, the rooms were beautiful, the free breakfast was delicious and plentiful ... but it was the top notch staff... More

Was this review helpful? Yes
Odessa, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great location with awesome service! From the front desk, to the breakfast staff to the great valet service, we couldn't have asked for a better experience! Everyone we encountered was friendly and ready to offer assistance. We especially appreciated the valet as we had car issues that required an extra level of attention. Drew was great and an asset... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying At the Towneplace Suites Downtown San Antonio . We do appreciate your time and comments. I do hope whenever in San Antonio again. You come back to to see us. Thank you again. Dee Rullo Siers General Manager More

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel has a great location. It is within walking distance to the Alamo and Riverwalk. The trolley stops at hotel and for a small fee can take you all around town. The staff was awesome from valet to front desk to breakfast staff!! The room was fine - clean, modern, nice size. Breakfast options were plentiful.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for your recent review on Trip Advisor,. We are glad you enjoyed your stay at Towneplace Suites Downtown San Antonio. Hope to see you again soon. Sincerely, Dee Rullo Siers General Manager More

Newton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is really great. 5 min to The Alamo, 5 min to the River Walk. The staff was helpful and very friendly. The room was very clean and modern. A bit small though. And a bit noisy, because there was a noisy family next door with constantly screaming kids... Overall, a good place to stay.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for the positive comments on yourr recent stay. It is truly appreciated. Come back to see us real soon. Dee Rullo Siers General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

Great rooms, comfortable beds, great service, front desk staff was very friendly, nice breakfast, downtown so we walked every where we went. Drew the valet was excellent. Would recommend this hotel to everyone.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for the positive review about your most recent stay. I appreciate the time spent. Come back to see us real soon. Thanks Again. Dee Rullo Siers General Manager More

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This Marriott property has it all. We we very impressed with our stay. The staff was amazing, the rooms were great and the free food, beer and wine were a great touch. All of this for a price less than the higher end Marriott properties on the Riverwalk. We didn't mind the one block walk to the water in light... More

Was this review helpful? Yes 1
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for your comments and your recent stay at the Towneplace suites san Antonio. We do appreciate this so much. Hope to see you real soon. Dee Rullo Siers General Manager More

Houston, TX
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Even though I was a hotel guest here for 3 nights two years ago, it's still on my mind! The suite was much appreciated --- spacious, clean, equipped kitchen, modern décor, etc. I have a conference in San Antonio next year and look forward to staying here again!

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for your response about your stay at the Towneplace Downtown San Antonio. I am so glad to hear that although it has been a while you still remember us. Whenever travel permits I do hope you come back to stay with us. Thanks Again. Dee Rullo Siers General Manager More

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Every single person that worked at Towneplace Suites was amazingly helpful, from the moment we pulled up to the valet to packing up and repacking the car. We asked for blankets at 2 am and someone was at our room dropping them off in less than 5 minutes. We even got a noise complaint and even then the person that... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites Downtown San Antonio. It was so good to hear that you enjoyed your stay. Come back to see us real soon. Dee Rullo Siers General Manager More

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Additional Information about TownePlace Suites San Antonio Downtown

Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Towneplace Suites San Antonio Downtown Hotel
Address: 409 E. Houston Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in San Antonio
#22 Business Hotel in San Antonio
#29 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
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