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TownePlace Suites San Antonio Downtown

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409 East Houston Street, San Antonio, TX 78205
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1 room 1 guest
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TownePlace Suites San Antonio Downtown
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391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am about to be in my second week staying here and love this place. I've stayed at the Menger and Emily Morgan and for the value and comfort, I'd pick this hotel every time. The staff is very friendly, my room is clean, dishes are supplied with the kitchenette, comfy bed, lots of towels, free breakfast, and an easy... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying with us. We are glad to hear that our location was perfect for your travels. Thanks again. Dee Siers General Manager More 

Houston, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Good The hotel staff were very friendly and accommodating Bad The first room that was provided had a fresh vomit stain that rendered the room inhabitable. When the front desk was called for a room change, the clerk promised to call back, but never did. After 15 minutes of waiting without a call, my wife gave up and called back... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace san antonio. We appreciate you letting us know about your stay and apologize for the inconvenience . We have address these issues and hope if travel permits you come back to see us. Dee Siers General Manager More 

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We went to a party in downtown San Antonio on the last weekend before school starts. Their were people everywhere and parking was impossible. We were able to easily walk to our party. Most Hotels were well out of our price range but TownePlace Suites was very affordable. The pictures were great, but that doesn't always mean anything. We loved... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for the great review. We at the Towneplace Suites take pride everyday and it is exciting to hear that it shows. We are proud you felt at home. Come back to see us real soon. Dee Siers General Manager More 

San Marcos, California
Level Contributor
355 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is friendly and always helpful, the rooms are well appointed , always clean and definitely up to the Marriott Standard. Free Breakfast was a little disappointing for me. They had the standard fare of breakfast breads, cereals, etc. They had Make your own Waffles and hot breakfast meats (Sausage Pattties and Ham), but no eggs. The hotel was... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying with us. We are excited to hear you enjoyed your stay and that our location was perfect for you. Thanks Again. Dee Siers General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

I love staying here. It is walking distance to the Riverwalk and Alamo. The staff makes us feel welcome and appreciated. The rooms are awesome. This is our first choice when visiting San Antonio. Parking is by valet only and that's great for us. We park the car and don't drive again until the weekend is over

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying with us. We appreciate you letting us know that you enjoyed your stay with us. Also that our staff made it a great stay for you. Thanks again. Sincerely, Dee Siers General Manager More 

Houston, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 27, 2015

My husband and I stayed here for 5 nights last summer. We had a room that was high up and I think it was the executive suite. The layout is different but I kind of like the fact that you can't see the kitchen area from the bed. Our room was clean, comfortable and roomy. The bathroom was small, but... More 

Was this review helpful? Yes
Dee S, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antono. We are excited to hear that you enjoyed your stay with us and that you will come back to see us. See you soon! Thanks Again. Dee Siers General Manager More 

1 review
5 of 5 stars Reviewed July 13, 2015

We stayed almost 14 days in hotel. Rooms are very clean. Basic kitchen utilities to cook. Free breaktfast and with many options. Maintaince people and reception staff are very friendly. We have enjoyed our stay. I recommend this hotel

Was this review helpful? Yes
Dee S, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the towneplace suites san antonio. We to hear you enjoyed your stay. If travel permits come back to see us. Sincerely, Dee Siers General Manager More 

Horsham, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

My husband and I stayed here for 4 nights while we were in San Antonio for a conference. The pricing was a bargain. The location is great, about 1 block from the Riverwalk and a few blocks from the Alamo. The hotel itself is fine. Our room had an strange layout, but it had a full kitchen and nicely updated... More 

Was this review helpful? Yes 1
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San antonio. We are glad to hear that you enjoyed your stay with us. Thanks Again. Sincerely, Dee Siers General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 29, 2015

First off, our room was under the ground floor even though we asked for a higher floor... If the hotel was completely full I could understand why we got that room but my parents had to switch rooms due to throw up or something disgusting on their bed so obviously they had rooms available. When I went to look out... More 

Was this review helpful? Yes 1
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We do apologize for the problems that occurred during your stay. We have address the issues and hope you will come back to give us another opportunity. Sincerely, Dee Siers General Manager More 

1 review
3 of 5 stars Reviewed June 26, 2015 via mobile

Rooms are nice and clean. The pool is extremely small with bugs floating on the surface. If you have silver jewelry, do not go in the pool with it, as it turns a very disagreeable shade of grey, and if any of it has any value do not leave it in your room, one of my pieces did manage to... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We appreciate the time and letting us know what we can work on. We do hope if travel permits you give us another opportunity and stay with us. Sincerely, Dee Siers General Manager More 

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