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TownePlace Suites San Antonio Downtown

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409 East Houston Street, San Antonio, TX 78205
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TownePlace Suites San Antonio Downtown
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TownePlace Suites San Antonio Downtown
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349 reviews from our community

Traveler rating
    198
    109
    34
    4
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NW Arkansas
Top Contributor
85 reviews 85 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed this hotel. I do recommend trying to get a corner suite for the extra room that you get for a minimal upcharge. The breakfast was fine - they had trouble with juices dispensing properly - but other than that was ok. The location close to riverwalk and the Alamo is perfect. The trolley picks up right in... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We are glad to hear that our location and friendly staff made your stay a good one. Thanks Again. Dee Rullo Siers General Manager More 

THREE LAKES
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The purpose of our stay was to be at the H,B.Gonzalez Convention Center and to see a bit of town for a few extra days. The choice of this particular hotel was the location and the fact that it had a kitchen as it get's boring eating out so often when you travel as much as I do. The front... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We are glad to hear that you enjoyed your stay at that location was perfect for you. Dee Rullo Siers General Manager More 

loysville, pa
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Different breakfast everyday- waffles, sausage biscuits, bacon, bagels, omelets, fried potatoes! Yum never had better free hotel breakfast! You are 2 blocks from the Alamo and Alamo Plaza strip with all the tshirt shops etc. Maybe 2 blocks to a Riverwalk entrance. The only suggestions- have front desk covered all the time and close pool at 9pm so rooms that... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We are glad to hear that you enjoyed our amenities. If travel permits come back to see us. Dee Rullo Siers General Manager More 

Dallas, Texas
Top Contributor
74 reviews 74 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I hate to post low reviews. Hotel front desk was great. Hotel is great location. But the valets were lost most of the time. We stayed three nights not one time did we come back to a made up room. Sad to say because of that we left very unhappy with the hotel

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We do apologize for the Housekeeping issues. Dee Rullo Siers GM More 

Minnesota
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel and received our key only to open up our room to see some one's baggage in the room. The manager was very apologetic and gave us another room. When we said we really needed the pull out couch for our daughter for the second night of our stay he arranged for the largest suite all... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio We apologize for the room mixup but glad to hear that we made the rest of your stay great. Dee Rullo Siers General manager More 

Viti Levu, Fiji
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, just a 5 minute walk to the Alamo. The queen room we had was very good. The kitchenette was like a full kitchen and nothing was missed. The staff when we checked were really lovely and helpfully breakfast is downstairs. The only thing that needs Improving in the breakfast room is more seating. Breakfast is adequate and filling... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We appreciate you letting us know that you stay was wonderful. Come back to see us. Dee Rullo Siers GM More 

Dallas, Texas
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here last month for a convention. It is very close to the Alamo and has quick access to the Riverwalk. I was able to walk to the mall and convention center with no problem and felt very safe. I had to valet park my car, which I did not like, as my car was not nearby. The valet... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We are glad to hear that our location was perfect for your travel. Dee Rullo Siers General Manager More 

College Station, Texas
Top Contributor
277 reviews 277 reviews
51 hotel reviews
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As others have written, the location is optimal: Not smack on in the middle of town, but everything important is in walking distance. Unfortunately, there is no direct parking available and one is dependent on valets and $25/day charges. Not cool. Rooms are spacious and well equipped. The kitchen is a huge plus and the rooms are very comfortable. Sleep... More 

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. Glad to hear that you thought the hotel was great but we need to work on service. Thanks for the comments. Dee Rullo Siers GM More 

Huntsville, Alabama
Top Contributor
77 reviews 77 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 18, 2015

The Good: This hotel is conveniently located and a short walk form all the typical San Antonio attractions like the riverwalk, market square, Alamo, etc. The rooms are well appointed. Breakfast is your typical hotel "free breakfast" fare of prepackaged eggs, biscuits, etc. There are waffle irons for fresh waffles. Free low bandwidth WIFI, High bandwidth available for a fee... More 

Was this review helpful? Yes 1
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace suites San Antonio. WE are to your that our location was perfect for you. Sincerely, Dee Rullo Siers More 

Forest, Virginia
Top Contributor
202 reviews 202 reviews
50 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed February 16, 2015

Our stay here was for three nights over Valentine’s Day weekend. My husband is a Marriott gold elite member and stays 100+ nights per year in Marriott hotels for work. When we checked in, we were told that the hotel was booked solid for the weekend. They gave us our room key and advised that our room was on the... More 

Was this review helpful? Yes 5
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We do apologize that we were not able to provide you the best Customer Service that I know we can. I do hope if travel permits you give us another opportunity. Sincerely, Dee Rullo Siers General Manager More 

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