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TownePlace Suites San Antonio Downtown

2.5 of 5 409 E. Houston Street, San Antonio, TX 78205
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TownePlace Suites San Antonio Downtown
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TownePlace Suites San Antonio Downtown
TownePlace Suites San Antonio Downtown
TownePlace Suites San Antonio Downtown
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico city
Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here last december (2013) and we really enjoyed it. The staff is awesome and the hotel is very nice. We loved the breakfast and the pool. The rooms were perfect and everything in order. I really recommend it based on location and price-quality.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. It is great to hear that you enjoyed our location and amenities . Sincerely Dee RulloSiers General Manager More

San Angelo, Texas
Top Contributor
68 reviews 68 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here once a few years ago and i have to admit that i was more impressed the first time. The room smelled strange and the tub was not very clean. Breakfast was okay and the valet drivers were prompt and nice. I went to the market several time to buy stuff and there was never a front desk... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites. We apologize that you stay was not 100%. We have addressed some of the issues you mentioned and hope in the future you come back to see us. We would like to make it right! Thanks again. Dee Rullo Siers General Manager More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Well equipped kitchenette with modern cooker, microwave,fridge & dishwasher! Comfortable bed & decent table for work. Wifi unstable but was ok after the IT service fixed it. Cheerful breakfast crew & generally pleasant & accomodating staff.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for your stay at the towneplace suites san Antonio. We are glad you felt our amenties made you feel at home. If travel permits come back to see us. Thanks again Dee Rullo Siers General Manager More

Somerset, Kentucky
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in fact there for a convention, the downtown area must be a big convention area for many groups and businesses because there are so many hotels to choose from. The TownePlace Suites was a very nice hotel. Its proximity to the Alamo and the Riverwalk are excellent. It is a 3 or 4 block walk to the convention... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace suites San Antonio. We are glad you enjoyed your stay while attending your classes. I do hope you return to San Antonio and get to enjoy even more fun. Sincerely, Dee Rullo Siers General Manager More

Pretoria, South Africa
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were very happy with our stay and wished it could have been longer, as we did not experience a lot about the hotel and even left before breakfast. The location is perfect, very close to The Alamo and The Riverwalk. Friendly and efficient check-in and -out, comfortable bed and pillows and all the amenities we needed. Recommended.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace San Antonio. We are sorry that you were not able to stay very long but had a good experience. Next time we hope you can stay longer. Thanks Again. Sincerely, Dee Rullo Siers General Manager More

Ann Arbor, Michigan
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at the TownePlace Suites and were pleasantly surprised by the condition of the hotel. Not only was it clean and affordable but the location was perfect. It's one block from the Alamo and Riverwalk. I highly recommend this hotel. The only negative is the pool is a little small. San Antonio has some much to do so... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Townplace Suites San Antono. We are so glad that you found our location perfect for your recent stay. Thanks Again, Sincerely, Dee Rullo Siers General Manger More

Arlington Heights, Illinois
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2014

Stayed here for one night during a convention. I wish I could have stayed longer! Staff were all incredibly helpful and generous. When I booked online, I was outside the cutoff for the conference rate, but the Manager extended the discount to me nonetheless upon checkin. Property is very conveniently located on Houston St. Easy access to Riverwalk, Alamo, dining,... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites. We are so glad you enjoyed your stay with us and that we were able to provide you with great customer service. We do hope you come to see us real soon. Sincerely, Dee Rullo Siers General Manager More

Denver, Colorado
Top Contributor
94 reviews 94 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 13, 2014

This is a good choice for a reasonable hotel in a good location to downtown. The hotel was absent charm of any sort but it fit the bill nevertheless. The windows in our room were high (started about where your neck was) which gave it an awkward basement feel. I would stay here again due to location but wasn't overly... More

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We are glad to hear that the location was perfect for you. We appreciate your comments and hope you come back to see us. Sincerely, Dee Rullo Siers General Manager More

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

This hotel had friendly and helpful staff. It was a very short walk to the Riverwalk and lots of restaurant choices. The breakfast was excellent. Overall a great choice for downtown San Antonio. Near the Alamo and the Convention Center.

Was this review helpful? Yes
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio . We are glad you found our location to be perfect for you while you were in San Antonio. We strive to give good customer service and are glad you received just that. Thanks Again. Sincerely, Dee Rullo Siers General Manager More

Worcester, Massachusetts, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 3, 2014

I absolutely loved this hotel during my stay in San Antonio. It is so close to the river walk and nightlife. The room was spacious, modern, and clean. I stayed on the first floor next to the street and had no problem with noise. The only thing I would change is that the included breakfast didn't have much to choose... More

Was this review helpful? Yes 1
sattdgm, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for staying at the Towneplace Suites San Antonio. We are glad to hear that you felt it was perfect. We will work on breakfast but do come back to see us real soon.! Sincerely, Dee Rullo Siers General Manger More

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Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E. Houston Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio

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