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All 352 San Antonio hotels

Holiday Inn San Antonio North-Hill Country

3.0 of 5 Hotel   |   19280 Redland Road, San Antonio, TX 78258 (Far North Central)
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Ranked #117 of 352 Hotels in San Antonio
A recent review
4 of 5 stars Reviewed July 8, 2014
AnotherNiteOnTheRoad Houston, Texas
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133 reviews from our community

Traveler rating
    72
    36
    12
    9
    4
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37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn San Antonio North-Hill Country
See the most recent reviews
Austin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014 via mobile

I stay at many hotels; most recently a Courtyard Marriott in San Antonio this past Saturday. Upon returning to San Antonio on Monday I booked the Holiday Inn at Stone Oak. Luckily I booked it on Priceline and did not pay the full price the Holiday Inn website was asking because my stay had been lacking. I booked my reservation... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn San Antonio North-Hill Country, responded to this review

Dear Kk43565, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations especially the customer service provided by our staff which is unacceptable. We will address this concern.... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 14, 2014

Made a VERY CLEAR reservation request that we needed CONNECTING rooms for our family since one of our sons is autistic. When we got there they had no connecting rooms. We were told that there were no notes on the reservation stating that we needed connecting rooms. Okay, so all of you out there with a disability... I know you... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn San Antonio North-Hill Country, responded to this review

Dear Celeste M, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the poor service you received and your room accommodation. Though this matter has been... More 

Houston, Texas
Top Contributor
129 reviews 129 reviews
74 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed July 8, 2014

I’ve stayed multiple times at this hotel in the last few years. It has varied a bit as far as quality goes, but it is mostly a good place to stay when in town on business. It is a bit of a drive from downtown, so be sure and consider the traffic (in any direction) if you have to commute... More 

Was this review helpful? Yes 2
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

I reserved the hotel banquet room for my son's birthday/middle school graduation party in June 2014. The entire booking, organizing and executing experience was flawless and thankfully "uneventful" due to the fantastic hotel staff. Lisa York, the Director of Sales, who booked my event was attentive and ensured that I was completely satisfied with the banquet room, menu selection and... More 

Was this review helpful? Yes 1
Denver, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

My group trusted me to select a hotel and after careful reaserch selected Holiday Inn at San Antonio Hill Country. Everyone in the group gave a great feedback stating the location was great, rooms were spacious. Lisa York was great to work with, responsive and willing to work with us on meeting our group requirements. Will definatley recommend this hotel.

Was this review helpful? Yes 5
GRAND PRAIRIE
2 reviews
4 of 5 stars Reviewed May 28, 2014

The overall Hotel was wonderful. The front desk was rude in dealing with my son and my daughter at check in as they had confirmation numbers and the reservations were in my name and I explained they were arriving after me and I provided their names at the front desk which was not communicated to other staff and the process... More 

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San Antonio, Texas
Top Contributor
112 reviews 112 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 28, 2014

We used to stay at this property when we regularly visited SA before we moved here. The location is perfect for us and there is an Angry Elephant Bar next door (sort of) that is a great place to hang and to have some drinks with really nice people. The hotel is great except that it seems to cater to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn San Antonio North-Hill Country, responded to this review

Dear 1BigSaintsFan, Thank you for taking the time to post a review. I am glad to know that our location was perfect for your purpose of travel. However, I sincerely apologize for any inconvenience you may have experienced with our service, particularly with the upkeep of our facility. I appreciate that you have brought this to our attention for this... More 

Corpus Christi, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

We had a block of 10 rooms and everyone in our basketball group team & parents were very pleased the hotel staff was outstanding from the front desk to the cleaning service and the maintance staff and everytime the Texas hurricanes stay in San Antonio there is no doubt we will stay at the Holiday inn Redland road also the... More 

Was this review helpful? Yes 2
gmredland, Front Office Manager at Holiday Inn San Antonio North-Hill Country, responded to this review

Thank you so much for sharing your experience with us during your stay. We’re absolutely ecstatic that you and your team enjoyed every second of your stay. Can't wait to see you all next year. Velma Ramos More 

Collingswood, New Jersey
Top Contributor
166 reviews 166 reviews
45 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 29, 2014

Nice, newer hotel about 20 miles from downtown about 10 minutes north of SAT. The hotel was nice, but I didn't spend much time here, just for sleeping. I left early in the AM for a conference downtown and hit the rush hour commute on 281 which was a little slow, but overall not bad. If you are looking for... More 

Was this review helpful? Yes 2
Helotes, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

Our organization hosted a week-long project meeting with participants from around the US, Canada, and Asia. The group was much to large for our biggest office conference room so we moved it off-site to the Holiday Inn San Antonio North-Hill Country. The conference room was ready when we arrived and had everything we needed; projector, power cords, efficiently arranged tables,... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn San Antonio North-Hill Country

Address: 19280 Redland Road, San Antonio, TX 78258
Phone Number:
Location: United States > Texas > San Antonio > Far North Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Antonio North-Hill Country 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn San Antonio North-Hill Country Hotel San Antonio
Hotel Style:
#73 Business Hotel in San Antonio

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