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All 347 San Antonio hotels

SpringHill Suites San Antonio SeaWorld/Lackland

3.0 of 5 Hotel   |   138 Richland Hills Drive, San Antonio, TX 78245 (Far West Side)
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SpringHill Suites San Antonio SeaWorld/Lackland

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75%
Ranked #98 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
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116 people have reviewed this hotel

Traveler rating
    49
    38
    14
    9
    6
See reviews for
76
8
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This is going to be my hotel when in San Antonio. I have stayed downtown countless times but will be back to this location for sure. The hotel staff were extremely friendly and greeted me with a smile from the moment I arrived until I left. The rooms were large and fresh, I really like the new designs of the... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for your wonderful review and comments. As a valued guest your feedback is a very important part to our continued success. I will share your review with my entire staff and management team. Again, thank you! More

San Antonio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Buyer beware: As wonderful as our stay was last fall, we were disappointed that rates have doubled since our last stay, so we had to downgrade to a split between a Travel Lodge and La Quinta hotel and unable to rate again. *~*

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking time to review and comment on our hotel. I hope that in the future the season and rates offered are more comparable to your travel needs. I do look forward to serving your hotel needs in the future. More

Keller, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We love Springhill their beds are comfy and rooms are modern, always clean! This location was perfect for Seaworld as well as downtown. The people at the desk we kind and knowledgable. My only complaint small pool and a very loud hallway. Lots of kids screaming well into the night but that was not the hotels fault I blame their... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for a great review and valuable comments. I have shared your concerns with the entire staff so that we can continue to provide the level of service you deserve. More

Cottonwood, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Very comfortable beds, very clean room, friendly staff, good breakfast (although hotel was very busy and staff had a hard time keeping food available), large lobby area with lots of tables and chairs for eating and hanging out, lots of dining and shopping nearby, close to Lackland AFB. Would definitely stay here again if ever in San Antonio!

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking time to review our hotel. As a valued guest your comments are very important to us. I will share your comments with my staff to help insure we continue to provide the level of service that you received and to improve in areas that you pointed out. More

Houston, Texas
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel basically because it is very close to SeaWorld. - it is about 5 miles away. Great location! You get there in 5-7 minutes in the morning. As for the hotel itself, it is very family friendly. The rooms are a good size - we had a comfortably sized King suite with a sofa bed for... More

Was this review helpful? Yes 1
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for such a nice review. As a valued guest your comments and concerns are very important. I will share your comments with my staff. I appreciate your intent to return and look forward to serving your hotel needs. More

Houston, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel location is wonderful, we stayed 2 nights during spring break, close to Sea World and lots of restaurants and shops ( Target, Walmart) around which makes it absolutely perfect . Staff is well trained and super helpful , always offered to print directions to our place of interest , we would ask them for recommendations on local restaurants. Room... More

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your comments and review regarding your recent stay with us. I will share your concerns with my staff. I look forward to serving your hotel needs in the future. Please feel free to contact me directly to discuss your concerns in further detail. More

Woodinville, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2014

Business brought me to Lackland AFB. The SpringHill Suites was recommended as a convenient location to stay. It is conveniently located about 15 minutes from the airport with easy highway access and close to the AFB. I did not notice any highway noise even with the close proximity. The room was surprisingly nice and well appointed. The staff is helpful... More

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

I would like to thank you for taking the time to write such a nice review for us. I truly appreciate your comments which I am excited to share with my staff. I look forward to serving your accommodation needs in the future if your travels bring you to San Antonio More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014 via mobile

I stayed for 2 weeks and absolutely LOVED every minute there. The room was very clean, front desk was absolutely wonderful, and housekeeping was great. The location is quiet and peaceful. My only "complaint" is the kid running up and down the hall on the 3rd floor around midnight. Other than that, my stay was wonderful. I will definitely stay... More

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. I assure you that I will share your comments with my staff to insure a great stay for you when you do find yourself returning to San Antonio. More

Miamj
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2014

The staff is friendly and accommodating. The room was clean with the exception of the extra bed comfortable in the closet ( had few blood stains). The location is excellent; close to Target, Walmart, many restaurants, Sea World, Lackland Air Force and shopping.

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking the time to comment on your recent stay with us. I apologize for any inconvenience you encountered. I would like to opportunity to maintain your loyalty as a valued guest and discuss further in detail. Please feel free to contact me directly. More

Mobile, Alabama
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed at this hotel, because all my other family was staying there. I was in San Antonio to see my nephew graduate from Air Force basic training, The rooms were large and nice and beds every confirmable. The price was reasonable for this type of room. The free breakfast was great and there were hot items available to eat. It... More

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking the time to share your comments on your experience here with us. As a valued guest your positive comments are truly appreciated. I will share them with our staff. More

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Additional Information about SpringHill Suites San Antonio SeaWorld/Lackland

Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Address: 138 Richland Hills Drive, San Antonio, TX 78245
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#72 Family Hotel in San Antonio
#98 Top resorts Hotel in San Antonio
#98 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorld/Lackland 3*
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