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SpringHill Suites San Antonio SeaWorld/Lackland

3.0 of 5 138 Richland Hills Drive, San Antonio, TX 78245
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SpringHill Suites San Antonio SeaWorld/Lackland
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SpringHill Suites San Antonio SeaWorld/Lackland
SpringHill Suites San Antonio SeaWorld/Lackland
SpringHill Suites San Antonio SeaWorld/Lackland
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147 reviews from our community

Traveler rating
    68
    46
    16
    10
    7
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95
9
6
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

We stayed on Dec 3 and Dec 4, 2014. The staff was friendly but the hotel was a great disappointment it was not up to the Marriott standards. However, the room we checked into had stains on the floor, under the refrigerator was dirty, the room had mildrew smell and black mold near the shower area and behind the sliding... More 

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Indiana
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for a visit to San Antonio. The staff was great!!! Very friendly and accommodating. There were 7 of us in our party and we had adjoining rooms. 2 spacious living rooms and 2 spacious bath/bedroom area. I would stay here again. Very close to shopping and dining. Hotel was very CLEAN!! Breakfast was very good with a... More 

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Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Fairfield, California
1 review
5 of 5 stars Reviewed 1 week ago

This hotel pretty much had it all for BMT graduation. It was 5-8 minutes from base, which was important to us as we wanted to spend as much time with our daughter as possible. We had 7 people and two rooms, each room had two beds and a sofa bed. The room was clean and spacious with a living room... More 

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your wonderful review. Hotel GM More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a SeaWorld visit during Thanksgiving week. We had some trouble checking in, as we were given the keys to the wrong room, which was also occupied, and for safety reasons, I don't think this is acceptable. In the end, we were pleased with the room, which was clean and spacious. However, we asked in advance for... More 

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Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your feedback. My apologies for the way the crib situation was handled. This will be addresses immediately. Once again than you for your review. Hotel GM More 

Mackinaw City
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was here for my son's Air Force graduation ceremony and the hotel was close to shopping and dining about seven mile from the base. The staff was very professional and friendly I stayed in a king suit room and it was very chic and modern and clean. There has an indoor pool the was great. The breakfast was just... More 

Was this review helpful? Yes 1
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your wonderful review. Hotel GM More 

Houston, TX
Top Contributor
62 reviews 62 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stains on walls, couch & carpet. Graffiti on sink & shower drain filthy with mildew & hair When we called to complain, we were told no other rooms available & manager has yet to call back 4 days later. NOT IMPRESSED!

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Guest was contacted and accepted compensation for their stay. Guest was satisfied and will be staying with s in the future. Thank you and have a great day! Hotel GM More 

Dayton, OH
Top Contributor
116 reviews 116 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 12, 2014

I am here every other week for work on Lackland AFB. I have tried many hotels and locations and this is by far my favorite. It is super fast to get to the AFB and there are a ton of food/retail options in the evening nearby. Some are even within walking distance. Hotel is very clean and I love the... More 

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your wonderful review. Hotel GM More 

Owensboro, Kentucky
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 11, 2014

Arrived at the hotel and greeted by very courteous staff. Very nice environment and clean. Complimentary breakfast was a plus. Only 15 minutes from base which is ideal if attending Lackland graduation. Rooms spacious and nicely decorated. I would most definitely recommend this hotel and stay again if needed to.

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review! Hotel GM More 

Mount Sterling, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

Amazing staff, great breakfast and perfect location for Sea World!! We will definitely stay here again!! One of the staff even braided my daughters hair since my hand was hurt!! I can't say enough good things about this place!!!

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

New Caney, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 13, 2014 via mobile

Very nice and clean hotel. Hot breakfast had a good variety, lots of healthy choices. Room very spacious. Hotel staff very courteous especially Elizabeth Hotel manager. Confortable beds. Was greeted with a smile upon entering every time. Lots of stores and restaurants near by. Mall just 2 exits away. Only 15 minutes away from downtown. Will stay again in the... More 

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

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Additional Information about SpringHill Suites San Antonio SeaWorld/Lackland

Address: 138 Richland Hills Drive, San Antonio, TX 78245
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorld/Lackland 3*
Number of rooms: 100
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Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Hotel Style:
#61 Family Hotel in San Antonio
#74 Business Hotel in San Antonio

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