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SpringHill Suites San Antonio SeaWorld/Lackland

3.0 of 5 138 Richland Hills Drive, San Antonio, TX 78245
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SpringHill Suites San Antonio SeaWorld/Lackland
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SpringHill Suites San Antonio SeaWorld/Lackland
SpringHill Suites San Antonio SeaWorld/Lackland
SpringHill Suites San Antonio SeaWorld/Lackland
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154 reviews from our community

Traveler rating
    70
    48
    17
    11
    8
See reviews for
97
9
6
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • All months
    (154)
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    (32)
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    (41)
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    (31)
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Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here over a week on business travel at Lackland. Very close to Military Drive so just a short drive to Lackland. The room was very large with a very comfortable couch and office area. The free breakfast bar is nicer than most and staff very friendly and helpful. I will bring my family back here to go to Sea... More 

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Austin, Texas
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although this hotel is fairly nice, and the rooms are very roomy, and fresh smelling, it is catered to families, screaming kids, and a Sea World crowd. Quite honestly, I would have not have stayed here if I had known this. The Bed was very comfortable, the shower was incredible, water pressure amazing, and I loved the desk/work area in... More 

Was this review helpful? Yes 1
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for all of your feedback, and thank you for your great review. Hotel GM More 

Fort Worth, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

I usually love the Spring Hill brand, but we had several major problems here. The rooms are beautiful and modern and quite unique at first glance, however the frosted glass doors for the toilet room and the shower room mean you light up the entire bedroom if you need to use them at night. Not good if you are trying... More 

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your review. The issues you experienced will be shared with the appropriate departments. Hotel GM More 

Cookeville, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

Breakfast offerings varied each day, and were always fresh. Hot items were "hot", and even more valuable was the excellent staff.Their employee named Laura Ortega was extremely helpful with getting me ice for my water bottle. I felt like I was at a restaurant, rather than a free hotel breakfast bar, due to her excellent attention to detail. Rooms were... More 

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

MA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was very pleasant. We escaped Boston before a blizzard and arrived on a Monday, 2 days early. They were helpful when we arrived at 2am. We had planned on a week long stay. The rooms are a good size but the layout is odd and bathroom situation was not great if one person is an early riser. For... More 

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking the time till fill out a survey. We appreciate the feedback. Hotel GM More 

Carroll
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed January 24, 2015

I made guaranteed pre-paid reservations at the Spring Hill Suites San Antonio SeaWorld/Westover weeks in advance of my trip to San Antonio to pick up to retired military working dogs I was adopting. The day I was to arrive I put in a full days work then drove the 300 miles to San Antonio. Knowing I was going to arrive... More 

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Guest was apologized in person, and was given a full refund. Not exactly sure why his room was not available, it could have been several reasons. Overall a mistake was made and gues was compensated. Thank you.Hotel GM More 

Milton, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel has a great location for families with BMT graduates. It is close to the base as well as close to Target and Walmart if you need to pick something up. There are many choices to eat in close proximity to the hotel as well. We would definitely stay at this hotel again. On the flip side the carpet... More 

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

Made an advance reservation, and was very pleased with everything. The room was very nice, interior of the hotel was very clean, and the staff very friendly and helpful. It was only 5 minutes from Lackland AFB, which was a gigantic plus. Great food right next door, and shopping within walking distance. Highly reccomended for anyone going to LACKLAND AFB.

Was this review helpful? Yes 2
Miguel M, Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 17, 2014

We stayed on Dec 3 and Dec 4, 2014. The staff was friendly but the hotel was a great disappointment it was not up to the Marriott standards. However, the room we checked into had stains on the floor, under the refrigerator was dirty, the room had mildrew smell and black mold near the shower area and behind the sliding... More 

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your feedback. The issues you encountered have been addressed with the appropriate departments. Thank you Hotel GM More 

Indiana
1 review
5 of 5 stars Reviewed December 10, 2014

We stayed here for a visit to San Antonio. The staff was great!!! Very friendly and accommodating. There were 7 of us in our party and we had adjoining rooms. 2 spacious living rooms and 2 spacious bath/bedroom area. I would stay here again. Very close to shopping and dining. Hotel was very CLEAN!! Breakfast was very good with a... More 

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

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Additional Information about SpringHill Suites San Antonio SeaWorld/Lackland

Address: 138 Richland Hills Drive, San Antonio, TX 78245
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorld/Lackland 3*
Number of rooms: 100
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Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Hotel Style:
#75 Family Hotel in San Antonio
#93 Business Hotel in San Antonio

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