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All 352 San Antonio hotels

SpringHill Suites San Antonio SeaWorld/Lackland

3.0 of 5 Hotel   |   138 Richland Hills Drive, San Antonio, TX 78245 (Far West Side)
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Ranked #80 of 352 hotels in San Antonio
A recent review
4 of 5 stars reviewed 3 weeks ago
RebekahAllen Concord, North Carolina
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129 people have reviewed this hotel

Traveler rating
    56
    44
    14
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    6
See reviews for
84
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18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Concord, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

We flew into San Antonio for a 6 day swim meet and descended on the SpringHill Suites with 48 athletes and 12 coaches/chaperones. The staff never blinked at the size of our group. We had apparel and various items shipped to them and they handled it all in style. Blanca warned us when we were having the waffle bar, how... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for the wonderful comments. We enjoyed hosting your team during their event. I am very happy to hear you had a great stay and that our staff provided the service you deserve. I look forward to your next stay. More

Smithville, Texas
Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel with a 3rd party and got an amazing NON-refundable rate. With that price point in mind, I wasn't expecting much other than it being a clean place to rest up after 2 long days at Sea World San Antonio. We had a friendly & welcoming check-in and went to our room, #205). We opened the door... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for the wonderful review. I am very happy to hear that we met your expectations and created a memorable experience for you. I look forward to hosting your family on your next visit. More

Edinburg, Texas
1 review
4 of 5 stars Reviewed July 7, 2014

clean room, staffs are friendly and helpful ...... will come back to stay again next year....was supposed to check in at 3 pm but we arrived at 10 am and they already have a room available for us before we went to sea world then decided to stay for one more night and they were able also to accommodate us

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you. I am very glad that we were able to accommodate you and your family. I will share with my staff your wonderful comments regarding the service you received. I look forward to your next visit. More

Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 7, 2014

In our suite we had two adults and three little boys including one crib. We all had plently of room and were not cramped. The nicest thing was having a 1/2 bath with toilet and sink in it in case someone need to go to the bathroom while someone was taking a shower in the full bath. The a/c was... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for taking the time to give us a great review on your recent stay. I am happy to hear you enjoyed your experience with us and the accommodations. I look forward to your next stay and will make sure I save a Texas waffle for you. More

Houston, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014 via mobile

I'd come back to stay in this place. After an exhausting day at seaworld, you'd want to be able to rest and the best place to be is somewhere close that you don't have to drive far. For some reason, they couldn't find my name in reservations but the guy at the front desk was nice and he fixed the... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for your great review. I am very happy to hear that my staff was able to make your stay enjoyable and memorable. I hope that you visit us again! More

Spring
1 review
5 of 5 stars Reviewed June 30, 2014

We were here for 5 days/4 nights for Seaworld/Riverwalk/Alamo. Very conveniently located. Staff was courteous and professional from front desk to housekeeping. Clean rooms and good breakfast. Great family place to stay.

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your great review. I will share your comments with my staff. I am glad you had an enjoyable experience while with us. I look forward to your next visit. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

The rooms in this hotel are quite spacious, which was very nice for our family of 4. We had plenty of room to spread out after a long day at SeaWorld. We did hear quite a bit of noise from the neighbors around us and above us, so if you are looking for a quiet place to stay, this is... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking time to review your recent stay with us. I have shared your comments and concerns with my staff so that we can take the necessary steps to make improvements. Your feedback is a valuable part of our strive to provide excellent service and product. More

Arlington,TX
Top Contributor
62 reviews 62 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 19, 2014

Stayed here early last summer and had a good stay. This summer brought daughter and grandkids for four days of SeaWorld fun. When I walked into the SHS on Sunday evening, Gabriella greeted me with a beautiful smile and big "Hi" and the long traffic day was quickly forgotten. The lobby was bright and clean. Our room was perfect. Everyone... More

Was this review helpful? Yes 1
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you very much for the great review. I am happy to hear we made your experience enjoyable. Your comments are a very important part of our continued strive to provide the service you deserve. I look forward to your next visit. More

Atlanta
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is not a negative review, just my honest opinion. If you are travelling with kids for Seaworld or similar, great option for you! If you are travelling for business you should consider other options, especially during the summer. The staff is very nice, that is a positive. However, it is obvious they are used to catering to families there... More

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for taking time to review your stay. I have shared your comments with my staff and management company. It is valuable feedback like yours that allow us the opportunity to continue to provide the service you expect and deserve. More

Traer, Iowa USa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 15, 2014

The rooms - immaculate. The Hotel - Immaculate. The Staff - Wow - not just nice, but helpful and full of smiles. Not fake. They made the stay even more comfortable. I have nothing but the best to say - and when I do go back to San Antonio - this will be the place to stay! look no further... More

Was this review helpful? Yes 2
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorld/Lackland, responded to this review

Thank you for your wonderful review. Your comments regarding the staff are very pleasing to hear. I am glad we made a memorable experience for you. I look forward to your next visit. More

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Additional Information about SpringHill Suites San Antonio SeaWorld/Lackland

Address: 138 Richland Hills Drive, San Antonio, TX 78245
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorld/Lackland 3*
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Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#57 Family Hotel in San Antonio #104 Business Hotel in San Antonio
Hotel Class
Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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