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SpringHill Suites San Antonio SeaWorldR/Lackland

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138 Richland Hills Drive, San Antonio, TX 78245
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SpringHill Suites San Antonio SeaWorldR/Lackland
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SpringHill Suites San Antonio SeaWorldR/Lackland
SpringHill Suites San Antonio SeaWorldR/Lackland
SpringHill Suites San Antonio SeaWorldR/Lackland
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166 reviews from our community

Traveler rating
    75
    52
    17
    13
    9
See reviews for
105
9
6
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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HORTENSE
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were here for a few days. We like the closeness to Lackland AFB and lots of things right around us. Beds comfy, room was clean, the only complaint we had was the use of air freshner in the rooms, but the front desk was quick to move us and get us settled.

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Top Contributor
89 reviews 89 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very clean, efficient and comfortable hotel. I'll definitely stay again, when I get back here. The hotel is close to shopping, if you need it and several restaurants within walking distance. Try the 54th Street Grill - great. I worked quite a bit out of the room and found it worked well. Plugs were all accessible, lighting was good, A/C... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We went to San Antonio over spring break and stayed here. I was a little apprehensive after reading a few of the reviews. We stayed on the second floor and the room was perfect. It was clean and smelled clean. The air conditioner worked great. My 11 year old did not want to leave the room. Breakfast is just as... More 

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Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Fort Myers, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I came to town for a very unfortunate situation. Both Andrew and Tristian were amazing. They made my family and I feel welcome. I will recommend them to anyone I know looking to stay on the area. PS from personal experience, I see great potential in Tristian. He is definitely management material

Was this review helpful? Yes
Miguel M, Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your awesome review. I will pass this on to Tristan. HotelGM More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a great stay the breakfast crew only had two workers named Omar and Ashley and they were the best . Front desk agent cindy was a bit lost at times and there housekeeping department was very good

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your review. Hotel GM More 

Dearborn, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I love staying there, great and friendly customer service, nice and quite hotel, clean spacious room, nice indoor pool, I recommend this hotel. Breakfast was good. Great location. my family likes it too.

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great accommodations for the price on the west side of San Antonio, TX. Nearby to Lackland Air Force base and Sea World. Nearby restaurants within easy driving distance and less than thirty minutes from airport.

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was excellent. Great location. Loved having the 54 Street restaurant right across the parking lot. We were in town for graduation at Lackland so it was perfect for that. Great free breakfast. Staff was helpful.

Was this review helpful? Yes 1
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2015

This was my second stay at this hotel for business travel. Overall, this is a good place. Breakfast is good, close to the AFB, clean and spacious rooms. Newer hotel; front desk very accommodating. Only negatives were the couch was a little dirty and the refrigerator acted a bit funny - but they sent someone up immediately to troubleshoot. I... More 

Was this review helpful? Yes 1
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your great review. Hotel GM More 

Highlands, Texas
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 13, 2015

The hotel room was pretty spacious. The couch was dirty and needed to be cleaned. The fire alarm kept going off the first night scaring my 5 year old grand daughter to the point of tears. They had no idea what was going on and was trying to fix it. Our refrigerator went out and the food spoiled. We left... More 

Was this review helpful? Yes
Miguel M, General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review

Thank you for your review. I am sorry that your granddaughter was frightened by the alarm. I will address the other issues with the appropriate members of my staff. Thank you and have a great day. Hotel GM More 

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