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Hyatt Place San Antonio-North/Stone Oak

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1610 E Sonterra Blvd, San Antonio, TX 78258
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Hyatt Place San Antonio-North/Stone Oak
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Hyatt Place San Antonio-North/Stone Oak
Hyatt Place San Antonio-North/Stone Oak
Hyatt Place San Antonio-North/Stone Oak
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207 reviews from our community

Traveler rating
    130
    56
    13
    4
    4
See reviews for
59
38
11
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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katy, TX
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean/quiet hotel. The bathrooms have the sink outside the toilet/shower with adequate lighting. The TV can be viewed from either the bed or couch. The TV is easy to hook up to a computer The internet speed is good and can steam movies. They do not have HGTV or music channels on the cable and the cable is limited.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Brownsville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Chose this hotel for its proximity to wedding venue. We were pleased with the hotel staff, shuttle service and hotel facilities. Our family and friends occupied about 15 rooms and all had an excellent experience with their rooms and breakfast offering. The lobby was open and comfortable as a get together place for all of us to visit without going... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
San Antonio, TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoyed this hotel. This place was new and fairly well kept. I enjoyed the stay and my quiet rest there. The only issues were a clogged sink (repaired quickly) and burnt out bulb. I recommend this hotel to any business or personal travelers coming to San Antonio.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
League City, TX
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights on Easter weekend. Really only needed a place to rest our heads because we were visiting our daughter at UTSA as well as looking at property in the surrounding area. Hotel was nice and clean, quiet. Staff was friendly. Food was OK -- but breakfast was free, so not expecting gourmet meals. Hot food items... More 

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1 review
1 of 5 stars Reviewed March 12, 2015 via mobile

Normally I love the Hyatt chains but this one I was very displeased with. Being on a crazy vacation with an infant and young child this was our last stop until we headed home. Unfortunately for me I left my single shot canon camera with all our vacation photos in the room when we left. I failed to realize this... More 

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Monterrey, Mexico
Top Contributor
63 reviews 63 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 27, 2014

this a good hotel because I was moving in the north of San Antonio TX but this hotel ia just good the rooms are ok the bed so so and the pillows are very bad, but the wifi is excellent and is free, anyway yuo can stay for one night and that's it.

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Houston, Texas, United States
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 23, 2014

I usually stay at this hotel when I'm in San Antonio for business. There are plenty of places near by to eat or drink. The rooms are comfortable and the cafe has a full breakfast. I wish the hotel provided lotion in the rooms along with the shampoo and conditioner. San Antonio weather and water always dries my skin out.... More 

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Southeast Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

The room was clean and very spacious and rather warm at 75F especially considering that the outside temp was about the same that day. The carpet was in bad repair at the threshold to the bathroom and carpet tacks were exposed. The air conditioning unit sounded like a freight train for at least (what seemed like forever) two hours while... More 

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Kary T, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this review

Dear Woodzy42, Thank you for taking the time to share your feedback with us. I appreciate you sharing not only our opportunities, but also the highlights of your stay. Please know your discussion with our Assistant General Manager, Sian, was shared with our team and we have addressed the concerns noted. We hold ourselves to a higher standard and understand... More 

San Tan Valley, AZ
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

We went to Six Fags San Antonio for the fourth of July this year. I booked with the HYATT Place which was my first time ever. I didn't really know what to expect. Booking online hotels is hard and we ended up with some bad places before. Not with this hotel. Beautiful rooms, clean, new and very large. We had... More 

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Dallas, Texas, Usa
Top Contributor
97 reviews 97 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 4, 2014

This hotel seems to be a newer property and is in a nice neighborhood. The front desk staff was polite and the room was well appointed. Linens were clean and well presented. Bed was comfortable and TV was nice. Temperature control in room was easy to understand and operate.

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