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Hyatt Place San Antonio-North/Stone Oak

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1610 E Sonterra Blvd, San Antonio, TX 78258
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Hyatt Place San Antonio-North/Stone Oak
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Hyatt Place San Antonio-North/Stone Oak
Hyatt Place San Antonio-North/Stone Oak
Hyatt Place San Antonio-North/Stone Oak
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203 reviews from our community

Traveler rating
    127
    55
    13
    4
    4
See reviews for
58
36
11
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Normally I love the Hyatt chains but this one I was very displeased with. Being on a crazy vacation with an infant and young child this was our last stop until we headed home. Unfortunately for me I left my single shot canon camera with all our vacation photos in the room when we left. I failed to realize this... More 

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Monterrey, Mexico
Top Contributor
54 reviews 54 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 27, 2014

this a good hotel because I was moving in the north of San Antonio TX but this hotel ia just good the rooms are ok the bed so so and the pillows are very bad, but the wifi is excellent and is free, anyway yuo can stay for one night and that's it.

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Houston, Texas, United States
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 23, 2014

I usually stay at this hotel when I'm in San Antonio for business. There are plenty of places near by to eat or drink. The rooms are comfortable and the cafe has a full breakfast. I wish the hotel provided lotion in the rooms along with the shampoo and conditioner. San Antonio weather and water always dries my skin out.... More 

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Southeast Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

The room was clean and very spacious and rather warm at 75F especially considering that the outside temp was about the same that day. The carpet was in bad repair at the threshold to the bathroom and carpet tacks were exposed. The air conditioning unit sounded like a freight train for at least (what seemed like forever) two hours while... More 

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Kary T, General Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this review

Dear Woodzy42, Thank you for taking the time to share your feedback with us. I appreciate you sharing not only our opportunities, but also the highlights of your stay. Please know your discussion with our Assistant General Manager, Sian, was shared with our team and we have addressed the concerns noted. We hold ourselves to a higher standard and understand... More 

San Tan Valley, AZ
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

We went to Six Fags San Antonio for the fourth of July this year. I booked with the HYATT Place which was my first time ever. I didn't really know what to expect. Booking online hotels is hard and we ended up with some bad places before. Not with this hotel. Beautiful rooms, clean, new and very large. We had... More 

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Dallas, Texas, Usa
Top Contributor
97 reviews 97 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 4, 2014

This hotel seems to be a newer property and is in a nice neighborhood. The front desk staff was polite and the room was well appointed. Linens were clean and well presented. Bed was comfortable and TV was nice. Temperature control in room was easy to understand and operate.

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Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2014

Stayed at hotel with a wedding party. Clean and comfortable with good size, well appointed room. Good breakfast. Thought the A/C was a little loud(hence 4 stars). Had to request replenishment of in room coffee-which was done promptly. Shouldn't have to ask but might be policy. Shuttle restricted to 5 miles-no airport shuttle. I would stay here again. 4.5 stars... More 

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Monticello, Minnesota
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2014

Staying at so many brands and levels of quality, it is difficult to rate on one simple 5-star system. So this isn't the JW Marriott or a Four Seasons...but it is extremely clean, the regular rooms are LARGE with plenty of space to sit and relax or get some work done. They also have a complimentary (but tip, people!) shuttle... More 

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Texas
Top Contributor
99 reviews 99 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 4, 2014

We stay at this Hyatt Place frequently and each time, we feel at home! The Hyatt Place is clean and the staff is very friendly! The location is great as well with restaurants and shopping nearby! Additionally, it's easy to get to The Rim and La Cantera areas as well as downtown.

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Seattle, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 4, 2014

The rooms are very nice and open, with a a very clear "European" feel. The breakfast was excellent, and the staff was very friendly and accommodating. We have family in the area, and this place is now our go-to place for each visit.

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