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All 352 San Antonio hotels

Hyatt Place San Antonio-North/Stone Oak

3.0 of 5 Hotel   |   1610 E Sonterra Blvd, San Antonio, TX 78258 (Stone Oak)
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Hyatt Place San Antonio-North/Stone Oak
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Ranked #29 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
christina K
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  • Reviews (183)
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183 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
La Marque, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

When we got to our room there was half eaten food on the desk table, and there was a dirty child's sock on the floor next to the bed. The soap had been used and the bed looked as though the sheets hadn't been replaced when it was made. I called the front desk and was told they would send... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

Great place to stay, was able to check in early upon arriving...room was nice and clean, only down fall was no microwave in rooms, but I got over that quickly!!! Couch very comfy...didn't get to sleep in the bed due to others hogging it!! Good continental breakfast!!! As a person that works in customer service, I rate the staff with... More

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Austin, Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

Not sure what other rooms looked like, but my king room on a government rate was amazing. Very nice bed in a separate sleeping area divided from the living area by a half wall and huge swivel TV. The living area had a large L shaped sofa that was very nice. The TV was large and high quality, with a... More

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North Texas
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 23, 2014

I have stayed here twice recently as I was taking my kids to camp in the Hill Country. The pool is indoor, there is a sunning area outside. The staff is friendly and promptly brought us another mini refrigerator when I noticed ours wasn't working. That was great to have for snacks and drinks (we brought our own).

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Spring, Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

We were in San Antonio for a wedding. Hyatt Place was convenient for us and easy to find. The room was clean and the breakfast was excellent. The front desk was friendly, I would stay here again if I come to San Antonio.

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San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

I've stayed at several Hyatt Place Hotels and all of them are really nice. What sets this one apart from the others is the friendly staff working here. In particular Yvette. Another guest and I were talking about the staff here and we were both pleased with her. She handles herself in a very professional manner, yet very friendly. She... More

Was this review helpful? Yes 1
Centereach, New York
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed only one night and had no problems. The place is new and very clean. The staff was very pleasant. At check in, all ameneties were exlained to us and a short tour given. There is a small fitness area and if you want to get a real work out, guests are able to use the gym across the... More

Was this review helpful? Yes 1
Top Contributor
55 reviews 55 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed May 23, 2014

First let me say that in the Hyatt rewards program I am a platinum member, which means we stay at Hyatts frequently. We ALWAYS stay at this hotel in San Antonio. We even call it our home away from home, but this time we had some issues. We wanted to use reward points for one night and pay for the... More

Was this review helpful? Yes 1
kansas city
Top Contributor
81 reviews 81 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed May 6, 2014

We arrived lateish and were told all the king rooms were oversold yet there was upfront parking so we were given a handicapped king room. It smelled like old feet. We were moved to a double queen on a different floor and again it smelled only slightly less. I tossed and turned until 0300 and then gave up it is... More

Was this review helpful? Yes 1
HPDOS, Manager at Hyatt Place San Antonio-North/Stone Oak, responded to this review

Dear KansasCity Tootie, We are undoubtedly grateful that you have considered our hotel for your most recent stay with us in San Antonio but it is even more displeasing to hear of the less than great experience that you have encountered with us. As a frequent traveler, we understand that Reviews and feedback, provided on behalf of the traveler, allow... More

San Antonio, Texas
15 reviews 15 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 29, 2014

My husband and I arranged to stay here as a "staycation" to escape the chaos of our little monsters/kids. I was in need of some serious relaxation and seen the hotel on Groupon. I purchased two nights because I knew the location and had been to the hotel a year prior. The check in was fast and the room appeared... More

Was this review helpful? Yes 2
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Additional Information about Hyatt Place San Antonio-North/Stone Oak

Address: 1610 E Sonterra Blvd, San Antonio, TX 78258
Phone Number:
Location: United States > Texas > San Antonio > Stone Oak
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place San Antonio-North/Stone Oak 3*
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Also Known As:
Hyatt Place San Antonio-North/Stone Oak Hotel San Antonio

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#17 Business Hotel in San Antonio #21 Best Value Hotel in San Antonio #52 Family Hotel in San Antonio #59 Romantic Hotel in San Antonio
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