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All 351 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

2.5 of 5 Hotel   |   9536 Amelia Pass, San Antonio, TX 78254 (Northwest Side)
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67%
Ranked #169 of 351 hotels in San Antonio
A recent review
3 of 5 stars reviewed 1 week ago
MadkinsNewOrleans New Orleans
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  • Reviews (62)
  • Photos (17)
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62 people have reviewed this hotel

Traveler rating
    26
    16
    7
    5
    8
See reviews for
25
9
Solo
0
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New Orleans
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

we were hit with a repugnant smell in the hotel lobby upon check-in. it smelled like wet dog despite the "absolutely no pets allowed" sign, it smelled that way everyday in the halls too-gross!no rest in the hotel. it was extremely noisy bc of the guests with unruly children-its super close to six flags and sea world. not good for... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel at least 5 times. It has now become a favorite of ours. We have season passes to Sea World and this hotel is very close (within 5 mins). The rooms are comfortable and there is a hot breakfast in the morning. There is also a Candle suite hotel (can't remember the name exactly) which... More

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San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 15, 2014 via mobile

This hotel is awful. Sat on bed to go to sleep. Bed frame was all I felt then fell in a huge hole in the bed. Bed should have been replaced ages ago. Noisy. Calk all over bathroom, bad remodel. No drinks in any vending machines, all sold out. Coffee barely warm at 7:30 am for Sunday breakfast. This hotel... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear Charles M, Thank you for taking the time to leave a review. I would like to apologize for any inconvenience you experienced while visiting our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I would... More

Hendersonville, Tennessee
1 review
4 of 5 stars Reviewed June 5, 2014

We recently stayed at the Holiday Inn on Cinema Ridge in San Antonio. The room was clean and the staff were very friendly. This is the second stay in this hotel. It is very convenient to Lackland AFB which was great for us. 2 restaurants Texas Roadhouse and Saltgrass next door made it even better and just a couple minutes... More

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El Paso, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 3, 2014

We stay here May 30, 2014 for 3 nights (8 rooms) for a family gathering (checked out early). Rooms are not cleaned properly, food particles are on the carpets, bathrooms rooms are stained under the sink, rooms have a mildew stink. I had to ask maintenance to fix the bathroom faucets, they were loose. Very poorly managed, employees hang outside... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear Joe A, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would like to discuss your stay in further details. I have sent you a private message to obtain additional information. We hope... More

Brunswick, Georgia
Top Contributor
60 reviews 60 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 12, 2014

The title of my review tell everything I am looking for as a road warrior. I'm there for a couple of days and then I'm gone. What I look for is clean, quiet room with lots of work space. This hotel more than met my needs. I will return even though they had a couple of hiccups. They missed my... More

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Dallas, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 7, 2014

I reviewed this hotel last year when we stayed and gave it 5 stars. Now, they've dropped to earning one star. Our trip was horrible. I made my reservation over the phone with Mike for a suite with two beds and one sofa bed, as there are 5 people in our family. This was a few weeks before we came.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear sarahbyu1, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Houston
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 10, 2014

We were visiting a close friend in San Antonio this past weekend and googled Holiday Inn Express near our friend's house. This one popped up. We booked and were so pleased. Great location, Very close to many many shops, restaurants and most important to our friend's house. The staff was superb and the room was very nice! Price was excellent.... More

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Arlington, TX
Top Contributor
75 reviews 75 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 23, 2014

Stayed here for one night while working in San Antonio. This is a newer motel near Seaworld - not walking distance, but less than 15 minutes away in traffic. Nice room with microwave, nice refrigerator and flat screen tv. Plenty of outlets for cell phone chargers, computers, etc. They have excellent wireless connectivity or wired ethernet. The beds were so... More

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samuel q, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for a fantastic review we really do appreciate such kind words, because we work really hard to give our guest what they want. We await your future stay! Thank you once again, Holiday Inn Express and Suites Staff More

Minnesota
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 30, 2013

Stayed here 1 night on our Texas road trip. Overall good place to stay when in the area. The rate was very cheap and it met all of our needs - good sleep, easy to find, good selection for breakfast, free parking and free internet. Would stay here again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear MNlove2travel, Thank you for taking the time to review our hotel. I am glad you enjoyed your overall stay with us and found our hotel was a good value. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask. Sincerely, Jaime W Case Manager IHGCare More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

Address: 9536 Amelia Pass, San Antonio, TX 78254
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld 2.5*
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17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

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