We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

Hotel website
Hotel deals
9536 Amelia Pass, San Antonio, TX 78254
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
Add Photo Write a Review

83 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    32
    20
    12
    6
    13
See reviews for
34
13
Solo
0
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (23)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (20)
All months
Manhattan Beach, California
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Hotel was clean and staff was friendly. Breakfast were very nice. Showers were lacking water pressure and the temperature could not be held. The pool was barely usable during our stay do to a bad filter or skimmer.

Was this review helpful? Yes
Weslaco
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived super late, friendly greeting, easy check in, comfy beds, decent breakfast buffet, a little trouble getting the pancake maker going but attendant got it going. Free shuttle to and from Sea World was a plus!! Fitness room needed attention but got a good work out with the incomplete dumb bells. Overall, 👍

Was this review helpful? Yes
San Antonio, Texas
1 review
5 of 5 stars Reviewed May 20, 2015

Emily (front desk) greeted us warmly and proceeded with a very prompt check in. I brought a special need to her attention, and she addressed my concern - providing a solution. I travel weekly, and it is very rare that this level of customer service is provided. My room exceeded my expectations, and I would definitely stay at the Holiday... More 

Was this review helpful? Yes
Needville, Texas, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 14, 2015

I made a reservation for this hotel through expedia and accidentally made the reservation for the same day instead of the weekend. I pleaded for them to cancel the reservation and the front desk and managers refused to do so. I have never had an experience that a hotel is so greedy as to tell me that if I canceled... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 27, 2015 via mobile

I was looking for a nice place to host our family reunion. I am looking no further! The location is peaceful and beautiful (it definitely does have a resort atmosphere). The food was excellent! What sealed the deal was my meeting with Ms. Mielsa Van Winkle (Sales Manager), and Ms. Digna Cohen (Catering & Group Sales Manager). My impression: They... More 

Was this review helpful? Yes
Galveston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

I went to a wedding in San Antonion and booked two rooms at two different times. I didn't realize that I had booked to different rooms because I had googled holiday inn near Seaworld. We went to check in after the wedding and reception. I realized once we got there my mistake. #1 There was no one at the front... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear BertHawk, Thank you very much for sharing your experience with us. I am sorry to hear about your experience at our property. I hope you can believe me when I say that your experience is not the norm for our property. This is definitely not up to our standards and we are constantly working on improving the quality of... More 

Surrey
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 3, 2015

The outside looks really nice, you think it is going to be a good experience - front desk people are really friendly. Oh my days, it is like being on some kind of reality show. Breakfast with people who eat more than you would think humanly possible leaving food trays empty in seconds like locusts while they pile up pastries... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear BarneyandBambam, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, particularly during breakfast. Rest assured that all your comments will be looked into. Meanwhile, we’d like to obtain some additional detail regarding your experience so we have sent you... More 

Temple, tx
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 23, 2015

Our stay was ok. The breakfast could have been better with more selection. The only complaint was I was told by the front desk clerk they would call me when our room was available for check-in since SeaWorld was closed due to weather and had no where to go.Luckily there was plenty of shopping centers and restaurants to help pass... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear evawilk, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast selection and the your check in experience. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 3, 2015

I could not make it to the hotel (I live 8 hours away) because there was really bad weather. Better safe than sorry. Well I canceled online and asked if there would be a penalty because I was planning on going. Well the rude front desk clerk said to call back when the manager arrived. I called back and the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear Angrybeaver98, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry to hear you received service that was less than satisfactory. Your feedback is of great importance to us and allows us to monitor... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

This hotel will take your money so don't stay. I left a 10 deposit and when it was all done these people took 300 dollars so please look for another hotel. Nothing was done to the room. My wife got into it with the housekeeping staff and this is how they pay us back.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay