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All 347 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

2.5 of 5 Hotel   |   9536 Amelia Pass, San Antonio, TX 78254 (Northwest Side)
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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
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Ranked #157 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
svargasi Brunswick, Georgia
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57 people have reviewed this hotel

Traveler rating
    25
    15
    6
    5
    6
See reviews for
20
9
Solo
0
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Brunswick, Georgia
Top Contributor
50 reviews 50 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The title of my review tell everything I am looking for as a road warrior. I'm there for a couple of days and then I'm gone. What I look for is clean, quiet room with lots of work space. This hotel more than met my needs. I will return even though they had a couple of hiccups. They missed my... More

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Dallas, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

I reviewed this hotel last year when we stayed and gave it 5 stars. Now, they've dropped to earning one star. Our trip was horrible. I made my reservation over the phone with Mike for a suite with two beds and one sofa bed, as there are 5 people in our family. This was a few weeks before we came.... More

Was this review helpful? Yes 1
Houston
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 10, 2014

We were visiting a close friend in San Antonio this past weekend and googled Holiday Inn Express near our friend's house. This one popped up. We booked and were so pleased. Great location, Very close to many many shops, restaurants and most important to our friend's house. The staff was superb and the room was very nice! Price was excellent.... More

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Arlington, TX
Top Contributor
54 reviews 54 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 23, 2014

Stayed here for one night while working in San Antonio. This is a newer motel near Seaworld - not walking distance, but less than 15 minutes away in traffic. Nice room with microwave, nice refrigerator and flat screen tv. Plenty of outlets for cell phone chargers, computers, etc. They have excellent wireless connectivity or wired ethernet. The beds were so... More

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samuel q, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for a fantastic review we really do appreciate such kind words, because we work really hard to give our guest what they want. We await your future stay! Thank you once again, Holiday Inn Express and Suites Staff More

Minnesota
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 30, 2013

Stayed here 1 night on our Texas road trip. Overall good place to stay when in the area. The rate was very cheap and it met all of our needs - good sleep, easy to find, good selection for breakfast, free parking and free internet. Would stay here again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear MNlove2travel, Thank you for taking the time to review our hotel. I am glad you enjoyed your overall stay with us and found our hotel was a good value. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask. Sincerely, Jaime W Case Manager IHGCare More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2013

The staff welcomed us warmly...the breakfast in the morning was nice..the hotel is.convenient to all that we needed to do. Nice room with plenty of work space also. I would heartily recommend this place to my business colleagues, family, and friends. Quiet room with spacious feel to it. It is also nearby several places for dining and coffee.

Was this review helpful? Yes
samuel q, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for a fantastic review we really do appreciate such kind words, because we work really hard to give our guest what they want. We await your future stay! Thank you once again, Holiday Inn Express and Suites Staff More

Fayetteville, Georgia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 16, 2013

We found the hotel to be clean with a super friendly staff. The room was what we expected. The hair dryer did not work, which was not a big deal. Real close to many restaurants and shopping areas. The traffic outside the hotel can be horrendous during rush hour, but we were able to find alternate routes. Less than 10... More

Was this review helpful? Yes 1
samuel q, General Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for such a pleasant review. We strive to reward our guest with world-class customer service and a comfortable destination. We have changed many features in our hotel with the intention that these changes will benefit our staff and our guest, and it is reassuring to know that our guest are satisfied and pleased with what we are doing.... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2013

I enjoyed my stay. Will make reservations again. Thank you!!! Your staff is wonderful. I wish to acknowledge SPECIAL thanks to Augie (hope I spelled name correctly. He was very attentive; And always on the go to service MANY patrons. Also, extended THANKS to Christina who assisted with various queries. (re discrepancy/error - an extra charge to my credit card?... More

Was this review helpful? Yes 1
samuel q, Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for such a pleasant review. We strive to reward our guest with world-class customer service and a comfortable destination. We have changed many features in our hotel with the intention that these changes will benefit our staff and our guest, and it is reassuring to know that our guest are satisfied and pleased with what we are doing.... More

Katy, Texas
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 5, 2013

We found the hotel to be clean, easy check in and the rooms nice. We had two rooms and both had the heat set on 80, so stifling is an understatement when we first entered the rooms. The A/C quickly did the job and brought the temps back down. Room #1 had no toilet paper holder, one broken lamp and... More

Was this review helpful? Yes 1
samuel q, General Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for such a pleasant review. We strive to reward our guest with world-class customer service and a comfortable destination. We have changed many features in our hotel with the intention that these changes will benefit our staff and our guest, and it is reassuring to know that our guest are satisfied and pleased with what we are doing.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

We stayed here for the second time and had a wonderful experience. We come every year at this time for our granddaughters birthday. We are a few miles away from her home so the location is perfect for us. The room was ample and clean and the staff friendly and welcoming. The free breakfast is very good with plenty of... More

Was this review helpful? Yes 1
samuel q, General Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Thank you for such a pleasant review. We strive to reward our guest with world-class customer service and a comfortable destination. We have changed many features in our hotel with the intention that these changes will benefit our staff and our guest, and it is reassuring to know that our guest are satisfied and pleased with what we are doing.... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

Address: 9536 Amelia Pass, San Antonio, TX 78254
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #157 of 347 hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld 2.5*
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