First, the good stuff: good bed, good sleep. We were there 4 nights. My first shower; hairdryer dead. Wet hair; got new one by evening. The first morning, there was no coffee at breakfast...we had to go find someone to make more. The second morning, there were no plates. We had to go find the person that was supposed to... More

Omg front desk manager is so friendly and always greeted us with the smile everytime we came in the hotel,all other staff are very friend just one person that seemed mad i cant remember her name but we were on the 2nd floor she never had a smile or said hi it was like if we were not there but... More

1. The printer wasn't working in the business center and they immediately let me use their computer at the front desk. I didn't even have to ask to do it. I love it when customer service staff solves a problem WITHOUT me giving them the solution. 2. The ceiling in our room leaked before we checked in, so one of... More

We've been staying at this particular Holiday Inn since it first opened, and stay here at least once every quarter. When it first opened staff and service was excellent. However our last stay was the most disappointing yet. After checking in and entering our room we found the bath faucet completely unattached from the sink. As the hotel was full... More

My daughter and I stayed here one night while we visited SeaWorld. There were issues upon check-in as we were given a room that smelled awful (would not have been able to stay in it), and had to move to another room, which was fine, but it took some fussing to make it happen. I am a priority club member... More

I am truly disappointed with the housekeeping service. We left our room around 10:00 A.M. Housecleaning was two doors towards our room. We returned back to our room around 10:30 P.M. and our room was not cleaned. We had no clean towels, overflowing trash cans, and 2 crying kids that could not take a shower and go to bed because... More

Not too far from sea world and UTSA. We stay almost every weekend the UTSA baseball is in town. Great restaurant within walking distance (two-step tex mex), plus other quick food & coffee joints. Staff was super nice. Traditional express breakfast offered. It's our staple spot to stay for price & convenience when we come to UTSA or sea world.

The managers and staff here were the best. Every time we talked to them they were very helpful and friendly. I didn't give them a 5 star because the pool had leaves that had blown in and didn't get cleaned out for three of the days we were there. We needed a toothbrush and the manager provided one at no... More

We stayed here to visit with friends that live within two miles of the hotel. The location was perfect and its easy to find as it right behind a Sonic Drive Inn. I mention this to direct you there as there is quite a bit of traffic in the area. I don't know how close it is to Sea World... More