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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

2.5 of 5 9536 Amelia Pass, San Antonio, TX 78254
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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
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73 reviews from our community

Traveler rating
    29
    18
    11
    6
    9
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29
12
Solo
0
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brownsville, Texas
Top Contributor
74 reviews 74 reviews
13 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A perfect Holiday Inn Express experience! A perfect greeting at registration. A super price on the room. The hallways and my room were perfect - clean, well maintained. A quiet room. No odors. The breakfast was standard HIE fare - filling and wholesome.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Had come down with my teen for a tennis tournament. Found a few things that i usually dont notice in all the holiday inn express that I've stayed so far. room light wasn't working. The sink in bathroom was leaking. Room 316. Pancake maker was out of order. the bed was very comfortable, but the ac was very noisy. The... More 

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Huntsville, Alabama
Top Contributor
413 reviews 413 reviews
274 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Super friendly check in staff! As platinum level guests we were upgraded to a very large room. There was a counter along the short wall that included the microwave, refrigerator, a bar sink and plenty of space for preparing any food in the room. The room must have been 35 feet long and we had plenty of space. The only... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear AGoingGal, Thank you for your feedback and for being an IHG Rewards Club Platinum Elite. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and room amenities. However, we’re sorry we fell below your expectation regarding internet service and the breakfast experience which was... More 

NY
1 review
1 of 5 stars Reviewed December 3, 2014

Don't mean to hurt anyone's feelings but this is one of the worst hotels we stayed. We booked three rooms. After check in and open luggage, we found out bathroom sink not working. After waited a while, we re-pack and moved to another room. We suspect this hotel was built with zero insulation. We could hear other rooms TV playing,... More 

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Fayetteville, Arkansas
Top Contributor
90 reviews 90 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 23, 2014

Stayed here 2 nights. Staff was friendly, room was clean, rate was good, typical breakfast offering. Good location for Sea World not so great for Riverwalk or The Alamo. We had five in the room so we used the hide a bed couch and it was fine. The room was plenty large enough. Our room was near elevator and you... More 

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Vicenza, Italy
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

Great beds that you would expect from holiday inn. Little busy during our stay but the staff/room were great. 20 minute drive to the Alamo or city center. Next to a Sonic drive in for your midnight snacks.

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1 review
3 of 5 stars Reviewed August 21, 2014

I have stayed at this hotel several times in the past due to its amazing location (extremely close to where some of my family lives). When I checked in the front desk staff were extremely helpful, positive, and polite. The staff deserves a 5/5 review. Upon entering I was checked in right away by a very polite gentleman. I then... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear Tyler S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the bathroom condition which was unacceptable. We will address this concern.... More 

Plano, Texas
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2014

First room we were given had a sour stench, maybe mildew. After sitting in the room for an hour I knew there was no way we would last 3 days there. It was unhealthy. The manager got us a new room, but the fridge motor ran at 120 decibels. Manager put us in a larger room, which even though labeled... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld, responded to this review

Dear TWRuger, Thank you for your time in writing us a review about your recent stay. It is disappointing to read that this visit was not 100% satisfactory on several aspects particularly with the condition of the rooms that you were allocated and breakfast being sub par. These points that you have raised will definitely be rectified to ensure similar... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 6, 2014

My husband and I along with our kids have stayed here twice and loved it both times. The hotel is very nice and clean. The staff provides great service and are very friendly and helpful. It has a very nice pool and little rock waterfall with lights for the kids! Very convenient to sea world also! Highly recommend this hotel... More 

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Troy, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

The hotel was very nice. We had a queen suite and we had plenty of room for five adults and one child. Great breakfast. The hotel was a short drive from Sea World and many restaurants. The only negative thing about the hotel would be the water pressure in the shower. All our request from the front desk was handled... More 

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

Address: 9536 Amelia Pass, San Antonio, TX 78254
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld 2.5*
Number of rooms: 80
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