We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 352 San Antonio hotels

BEST WESTERN PLUS Palo Alto Inn & Suites

2.5 of 5 Hotel   |   12507 SW Loop 410, San Antonio, TX 78224-3148
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN PLUS Palo Alto Inn & Suites to your Saves list
BEST WESTERN PLUS Palo Alto Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
80%
Ranked #85 of 352 hotels in San Antonio
A recent review
5 of 5 stars reviewed 2 weeks ago
stevegH7948ND
  • Overview
  • Reviews (61)
  • Photos (19)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (5)
  • Location
  • More
Write a Review

61 people have reviewed this hotel

Traveler rating
    27
    23
    4
    5
    2
See reviews for
26
8
1
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago

While I at first thought the price was a little high, the service and amenities were more than worth the money I spent. Friendliness of employees - superb, cleanliness - superb, attractiveness of accommodations - superb...well, you get the idea. Best Western Plus will be my first choice in hotels after this experience!

Review collected in partnership with Best Western

Was this review helpful? Yes
Indian Rocks Beach, Florida 33785, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and the upkeep was excellent. The whole staff was great, respectful and courteous. The front desk staff went out of their way to apply a voucher to my room rate. I didn't present it until checkout.

Review collected in partnership with Best Western

Was this review helpful? Yes
Keller, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed the room, breakfast and pool. Location of the property was convenient to the Alamo and Missions. The staff was very accomodating to our requests for extra pillows and sheets. Would recommend this hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
Dallas Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed at Best Western Motels all over the country. We like the friendliness and the service. The Palo Alto BW is the exception. The service, especially the housekeeping left much to be desired. I killed a bug (it's Texas, after all) in the bathroom and left it by the wastebasket, on the floor. TWO DAYS later, I had... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rockdale
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, good breakfast area and selection of food. Very nice lady in breakfast area. Farely convenient to I35 restaurants, about 5 minutes away, with easy access. Walmart close by if needed. Not a high traffic area, easy to get on and off I410 highway.

Review collected in partnership with Best Western

Was this review helpful? Yes
Willis, Texas
1 review
4 of 5 stars Reviewed July 13, 2014

Hotel was quite nice. Room thermostat was set to 62 upon arrival and had clearly been on that temp for hours. Turned air off and could not warm the room enough to sleep. Asked for and received a blanket, room still too cold. Turned on the heat to take the "chill" off the room. That action set off smoke detectors... More

Review collected in partnership with Best Western

Was this review helpful? Yes
McAllen, Texas
2 reviews
2 of 5 stars Reviewed July 6, 2014

Decided to book this hotel due to last minute plans. It was 4th of July weekend and everything DT was extremely overpriced or booked. The appearance of interior and exterior of hotel appeared to be clean. The hotel only has 1 elevator which was very slow. Guests would cram into elevator because they knew the wait would be longer than... More

Was this review helpful? Yes
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 1, 2014

I guess its ok if you don't want to pay cash, and you are not looking for a hotel near Fiesta Texas. the room was clean and comfortable, breakfast was ok. Coffee was great. They did take my cash in the end. I was not aware they do not allow pets.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dayton, United States
1 review
5 of 5 stars Reviewed June 5, 2014

Traveled with family of four on vacation. The rooms are clean, comfortable and large. The property is well maintained and looks new. The full breakfast was very nice and convenient with lots of choices. Breakfast attendant very helpful. Will definitely stay there again. Only problem was when front desk rented our room to another guest and they tried to get... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Mt Pleasant, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

Recent stay at Best Western Plus was very pleasing, all the hotel staff friendly and helpful with any and all questions and needs. The room was clean, and very comfortable. The maid service was excellent. The breakfast bar offered a large variety of foods, that were fresh. and kept at appropriate temperatures.

Review collected in partnership with Best Western

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Palo Alto Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Palo Alto Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Palo Alto Inn & Suites

Address: 12507 SW Loop 410, San Antonio, TX 78224-3148
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Palo Alto Inn & Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Cheap Tickets, Tingo, Hotels.com, BookingOdigeoWL, Priceline and Venere so you can book your BEST WESTERN PLUS Palo Alto Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Antonio with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#36 Business Hotel in San Antonio #85 Family Hotel in San Antonio
Hotel Class
Number of rooms
75

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN PLUS Palo Alto Inn & Suites and other travelers.
1 question
Ask a question
A TripAdvisor Member
1 month ago

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Palo Alto Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer