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All 353 San Antonio hotels

BEST WESTERN PLUS Palo Alto Inn & Suites

2.5 of 5 Hotel   |   12507 SW Loop 410, San Antonio, TX 78224-3148
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Ranked #81 of 353 Hotels in San Antonio
A recent review
4 of 5 stars reviewed 1 week ago
Paola R san luis potosi, Mexico
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63 reviews from our community

Traveler rating
    28
    24
    4
    5
    2
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26
8
2
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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san luis potosi, Mexico
1 review
4 of 5 stars Reviewed 1 week ago NEW

I was looking for a hotel close to Toyota and i found this hotel, good price, good rooms, clean, included breakfast. People in the hotel was very nice. It is far away from San Antonio, but I was looking for exactly this.

Review collected in partnership with Best Western

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Alice, Texas
Top Contributor
80 reviews 80 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the night while in San Antonio. I must say I was very impressed! Checked in late around 10:30pm and was greeted by Terry, who was very friendly and just a great person to be around. She got me checked in right away, and the room was very nice with a fridge, microwave, 35" TV, King size bed... More

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1 review
5 of 5 stars Reviewed August 18, 2014

While I at first thought the price was a little high, the service and amenities were more than worth the money I spent. Friendliness of employees - superb, cleanliness - superb, attractiveness of accommodations - superb...well, you get the idea. Best Western Plus will be my first choice in hotels after this experience!

Review collected in partnership with Best Western

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Indian Rocks Beach, Florida 33785, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

The hotel was very clean and the upkeep was excellent. The whole staff was great, respectful and courteous. The front desk staff went out of their way to apply a voucher to my room rate. I didn't present it until checkout.

Review collected in partnership with Best Western

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Keller, United States
1 review
5 of 5 stars Reviewed August 10, 2014

Enjoyed the room, breakfast and pool. Location of the property was convenient to the Alamo and Missions. The staff was very accomodating to our requests for extra pillows and sheets. Would recommend this hotel

Review collected in partnership with Best Western

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Dallas Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 8, 2014

We have stayed at Best Western Motels all over the country. We like the friendliness and the service. The Palo Alto BW is the exception. The service, especially the housekeeping left much to be desired. I killed a bug (it's Texas, after all) in the bathroom and left it by the wastebasket, on the floor. TWO DAYS later, I had... More

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Rockdale
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2014

Nice hotel, good breakfast area and selection of food. Very nice lady in breakfast area. Farely convenient to I35 restaurants, about 5 minutes away, with easy access. Walmart close by if needed. Not a high traffic area, easy to get on and off I410 highway.

Review collected in partnership with Best Western

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Willis, Texas
1 review
4 of 5 stars Reviewed July 13, 2014

Hotel was quite nice. Room thermostat was set to 62 upon arrival and had clearly been on that temp for hours. Turned air off and could not warm the room enough to sleep. Asked for and received a blanket, room still too cold. Turned on the heat to take the "chill" off the room. That action set off smoke detectors... More

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McAllen, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2014

Decided to book this hotel due to last minute plans. It was 4th of July weekend and everything DT was extremely overpriced or booked. The appearance of interior and exterior of hotel appeared to be clean. The hotel only has 1 elevator which was very slow. Guests would cram into elevator because they knew the wait would be longer than... More

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Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 1, 2014

I guess its ok if you don't want to pay cash, and you are not looking for a hotel near Fiesta Texas. the room was clean and comfortable, breakfast was ok. Coffee was great. They did take my cash in the end. I was not aware they do not allow pets.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Palo Alto Inn & Suites

Address: 12507 SW Loop 410, San Antonio, TX 78224-3148
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Palo Alto Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Hotel San Antonio

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