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All 347 San Antonio hotels

BEST WESTERN PLUS Palo Alto Inn & Suites

2.5 of 5 Hotel   |   12507 SW Loop 410, San Antonio, TX 78224-3148
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BEST WESTERN PLUS Palo Alto Inn & Suites

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Ranked #88 of 347 hotels in San Antonio
A recent review
4 of 5 stars reviewed 2 days ago
Max K Columbus, United States
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49 people have reviewed this hotel

Traveler rating
    20
    21
    4
    2
    2
See reviews for
22
6
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Columbus, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had some problems with the room shower but in all fairness we did not report it to the staff, just didn't have the time. Most of the people at the front desk were very nice. They were very busy when we stayed so a few at the front desk looked a little frazzled. This place was very clean and... More

Review collected in partnership with Best Western

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Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've stayed at this location twice within the last year and LOVE IT! The rooms are neat, clean, and comfortable and the breakfast bar is a REAL buffet, not just a "hot" breakfast with square egg flaps and fake sausage. Here you actually get real eggs, bacon, sausage, biscuits, gravy. Then there's also bagels, toast, muffins, fruit, yogurt, cereal, and... More

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Elmer, New Jersey
Top Contributor
173 reviews 173 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I travel extensively and this BW is by far one of the nicest facilities we have ever enjoyed! Our pleasant greeting by Terry at check-in was just the beginning of a very pleasant experience. The hotel is immaculate! I learned that the hotel is actually 4 years old but it seems brand new as everything is kept... More

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Kenny K, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thank You for your wonderful comments regarding your stay at our hotel.Terry appreciates your comments regarding her.I am glad you enjoyed our spa and our breakfast .We have Texas shaped waffles and our guests have nice comments. Guests are our number one priorities and their comments are greatly appreciated.We hope to see you on your next visit to San Antonio.... More

Daytona Beach, United States
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. Great breakfast. One of the best at a BW. Enjoyed the indoor pool and spa. Had flat floor showers. Major plus for the handicapped room. Too many BW do not offer this main needed item. Nice stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kenny K, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thank you for your comments.We value comments by our guests.I am glad you enjoyed our pool and spa.We have rooms with walk in showers for our ADA guests. your business is greatly appreciated and we hope to see you on your next visit to San Antonio. Thank You More

Puerto Rico
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel in this area of San Antonio for 4 nights and were very pleased with the hotel. The service was very friendly and helpful, breakfast was good and kept stocked. Everything was clean--it is a new hotel which helps, but it was obvious they take pride in keeping it looking new.

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Kenny K, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thank you for your wonderful comments regarding our hotel and breakfast.We appreciate your business.Guests are our number one priority. We hope to see you on your next visit to San Antonio,Texas and we will make sure your next visit is as pleasant as this one. More

Nashville, Tennessee
Contributor
19 reviews 19 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were planning our visit to San Antonio for my nephews graduation from Lackland Air Force base. Many of the hotels were booked or appeared to be more like a roach invested motel. We were happy to find this place and book two rooms for our family. Being a newer hotel, it was a pleasant surprise to find. It was... More

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Kenny K, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thank you for your comments.We appreciate your business.We are glad you liked our Hotel. Guest and guest service is our number one priority. More

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Best Western PLUS Palo Alto Inn & Suites, San Antonio has to be among the best of best that Best Western has to offer. In my experience of traveling and residing in hotels, I cannot help but to notice the exceptionable service that this hotel offers. Only your visit would confirm why I rank this hotel 10 out of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kenny K, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thank you for your wonderful comment.We appreciate your business.It makes us proud that we got high comments from you.We hope to see you on your next visit to San Antonio and hope your visit is as pleasurable as this on Thank you More

Brandon, Mississippi
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2014

I just want to say that the staff and services at this hotel were spectacular. From early morning to middle of the night, everyone was always helpful, kind and courteous. Thank you for a wonderful stay (4 nights)!

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

We stayed here for two nights during spring break. Hotel rates on the river walk were high for the week, so we chose the best western for the great rate we found. The room was clean. The kids loved having the indoor pool with the rainy, cold weather outside. It was an easy drive to the river walk area, about... More

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Kenny K, Owner at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thankyou for your comments.We are glad that you liked our establishment and we appreciate your business.We hope to see you on your future visits to San Antonio and your stay with us as pleasant as this one. More

1 review
4 of 5 stars Reviewed February 22, 2014

Quite for a busy area, the night was without any problems even though they were fully booked. Breakfast was good for a buffet. Super clean and appealing as they offered pretty much anything you could want for a quick morning meal. Piles of proteins along with every kind of carb you might need making choices a welcomed decision.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Palo Alto Inn & Suites

Also Known As:
Best Western Plus Palo Alto Hotel
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Hotel San Antonio
Address: 12507 SW Loop 410, San Antonio, TX 78224-3148
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Palo Alto Inn & Suites 2.5*
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