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All 351 San Antonio hotels

BEST WESTERN PLUS Palo Alto Inn & Suites

2.5 of 5 Hotel   |   12507 SW Loop 410, San Antonio, TX 78224-3148
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80%
Ranked #89 of 351 hotels in San Antonio
A recent review
4 of 5 stars reviewed 2 weeks ago
Vicki T Willis, Texas
  • Overview
  • Reviews (56)
  • Photos (19)
  • Amenities
  • Q&A
  • Room tips (5)
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56 people have reviewed this hotel

Traveler rating
    24
    22
    4
    4
    2
See reviews for
24
7
1
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Willis, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was quite nice. Room thermostat was set to 62 upon arrival and had clearly been on that temp for hours. Turned air off and could not warm the room enough to sleep. Asked for and received a blanket, room still too cold. Turned on the heat to take the "chill" off the room. That action set off smoke detectors... More

Review collected in partnership with Best Western

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McAllen, Texas
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Decided to book this hotel due to last minute plans. It was 4th of July weekend and everything DT was extremely overpriced or booked. The appearance of interior and exterior of hotel appeared to be clean. The hotel only has 1 elevator which was very slow. Guests would cram into elevator because they knew the wait would be longer than... More

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Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I guess its ok if you don't want to pay cash, and you are not looking for a hotel near Fiesta Texas. the room was clean and comfortable, breakfast was ok. Coffee was great. They did take my cash in the end. I was not aware they do not allow pets.

Review collected in partnership with Best Western

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Dayton, United States
1 review
5 of 5 stars Reviewed June 5, 2014

Traveled with family of four on vacation. The rooms are clean, comfortable and large. The property is well maintained and looks new. The full breakfast was very nice and convenient with lots of choices. Breakfast attendant very helpful. Will definitely stay there again. Only problem was when front desk rented our room to another guest and they tried to get... More

Review collected in partnership with Best Western

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Mt Pleasant, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

Recent stay at Best Western Plus was very pleasing, all the hotel staff friendly and helpful with any and all questions and needs. The room was clean, and very comfortable. The maid service was excellent. The breakfast bar offered a large variety of foods, that were fresh. and kept at appropriate temperatures.

Review collected in partnership with Best Western

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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2014

The Best Western was spotless and the free breakfast was worth paying for. Parking was convenient. The ceilings were about 10 feet tall in the rooms, you won't be getting claustrophobic here! You got the impression they just built the place and you were the first one in your room. It is just off the interstate exit.

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1 review
5 of 5 stars Reviewed May 4, 2014

We were looking for a hotel to crash for a night and just randomly picked this Best Western. We were impressed with how modern and well kept the hotel was! The king suite was spacious & comfortable. The bathrooms were clean and stocked with toiletries. They went as far as to make a lotus flower out of the tissues &... More

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Columbus, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2014

We had some problems with the room shower but in all fairness we did not report it to the staff, just didn't have the time. Most of the people at the front desk were very nice. They were very busy when we stayed so a few at the front desk looked a little frazzled. This place was very clean and... More

Review collected in partnership with Best Western

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Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 21, 2014

We've stayed at this location twice within the last year and LOVE IT! The rooms are neat, clean, and comfortable and the breakfast bar is a REAL buffet, not just a "hot" breakfast with square egg flaps and fake sausage. Here you actually get real eggs, bacon, sausage, biscuits, gravy. Then there's also bagels, toast, muffins, fruit, yogurt, cereal, and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Elmer, New Jersey
Top Contributor
184 reviews 184 reviews
27 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed April 8, 2014

My wife and I travel extensively and this BW is by far one of the nicest facilities we have ever enjoyed! Our pleasant greeting by Terry at check-in was just the beginning of a very pleasant experience. The hotel is immaculate! I learned that the hotel is actually 4 years old but it seems brand new as everything is kept... More

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Kenny K, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Thank You for your wonderful comments regarding your stay at our hotel.Terry appreciates your comments regarding her.I am glad you enjoyed our spa and our breakfast .We have Texas shaped waffles and our guests have nice comments. Guests are our number one priorities and their comments are greatly appreciated.We hope to see you on your next visit to San Antonio.... More

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Additional Information about BEST WESTERN PLUS Palo Alto Inn & Suites

Address: 12507 SW Loop 410, San Antonio, TX 78224-3148
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Palo Alto Inn & Suites 2.5*
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Also Known As:
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Hotel San Antonio

19 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#27 Business Hotel in San Antonio
Hotel Class
Number of rooms
75

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