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All 352 San Antonio hotels

JW Marriott San Antonio Hill Country Resort & Spa

4.5 of 5 Resort   |   23808 Resort Parkway, San Antonio, TX 78232-1571
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Ranked #8 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
BrickerHouston Houston
  • Reviews (1,221)
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1,221 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Houston
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

This resort is the perfect family getaway, you never have to leave if you don't want to. Arriving to the hotel there were plenty of helpful bellmen (arriving at a very busy time) to help us with our bags. We opted for the self parking because we have 2 kids so you never know when you'll need to run to... More

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Houston, TX
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My son, my sister and I wanted a nice getaway not too far from home. We weren't disappointed. This resort is amazing. The staff was very friendly and all of our needs were met quickly with a smile. The grounds are beautiful and well maintained. The rooms were nice and clean, however the full size beds in a double are... More

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
95 reviews 95 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent the majority of our time in SA at the JW Marriott San Antonio Hill Country Resort and Spa. It is absolutely incredible! Probably the best experience at a chain hotel we've ever had. As you can see, the facility is extremely new. The Rustic/southern yet modern family is executed perfectly. The gigantic public lounge area has plenty of... More

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Geneva
Top Contributor
92 reviews 92 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Three day, two night visit with large extended family group including six kids aged 4-12. The positive: water slides, lazy river, s'mores in the evening, grassy areas for the kids to run around on. The disappointing: small gym, not sufficient deck chairs for the clientele, insufficient parking and usurious valet rates, very very small rooms at the $400 mark, disappointing... More

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Guildford, UK
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is BIG - and the pool is AMAZING but wow - the rack rate is huge! It's a great hotel and the staff were very good. We were here for a conference and these facilities were COLD. Mind you it was easy to defrost by going outside for 30 seconds but unnecessarily cold in the session rooms. Nice... More

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Murray, Kentucky
Top Contributor
63 reviews 63 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband & I came here on business. It was my first visit to San Antonio & I was very excited. The first thing you'll notice is the gorgeous, lush landscaping around a trickling waterfall at the entrance. As you make your way up the slight incline to the resort, you'll appreciate how the property is secluded bringing a peaceful... More

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Texas
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights. Service was superb, room was awesome. We got upgraded to an executive suite. Room was modern, spacious, just beautiful. Awesome view of the hill country. Water park was perfect size. My 3 year old enjoyed it very much. Pool side grill was excellent. No complaints and will definitely be going back!

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed a night at JW Marriott for my birthday w/o the kids, can't wait to go back WITH the kids. There were two guys by the Crooked Branch bar singing, GREAT voices, GREAT entertainers. One night isn't enough for this resort, I'd suggest at least 2! As I mentioned above we didn't take the kids, but it looked like there... More

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Houston, Texas
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great weekend getaway for Texas families! My kids (ages 10 & 7) absolutely LOVED the slides, the activities on the lawn and the evening smores. Yes, I did get up early and go out and reserve a couple of chairs in the shade, but that is typical of any large resort. The food at Cibolo Moon and... More

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on vacation
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel every month & keep reviews on my laptop until I have time to post them. This review is from April but was written on the flight back. When my husband was sent to this resort in 2013 for a conference, he made sure to tell me how much our then 3 yr old would've loved it. He talked... More

Was this review helpful? Yes 3
Amy W, Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

We would like to apologize for the experience you had while visiting our resort. We strive to provide an outstanding experience and service for our guests but clearly in your case, we fell short. We would like to address some of your concerns and while we were not able to correct them for you during your stay hopefully you or... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(134)
  • Pool area(72)
  • Golf course(65)
  • Very nice(58)
  • Water slide(53)
  • Sports bar(39)
  • Cibolo Moon(29)
  • Great time(13)
  • CUSTOMER SERVICE(10)
  • Breakfast buffet(9)

Additional Information about JW Marriott San Antonio Hill Country Resort & Spa

Address: 23808 Resort Parkway, San Antonio, TX 78232-1571
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott San Antonio Hill Country Resort & Spa 4.5*
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Also Known As:
Jw Marriott San Antonio Hill Country Resort And Spa
Jw Marriott San Antonio Hill Country Hotel San Antonio

533 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in San Antonio #6 Business Hotel in San Antonio #7 Romantic Hotel in San Antonio #8 Luxury Hotel in San Antonio #8 Top resorts Hotel in San Antonio #12 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
The JW Marriott San Antonio Resort and Spa is situated in Texas Hill Country in Cibolo Canyons, where crystal clear streams and towering oak and cedar trees meet the majesty of the hills. The elements of authentic roots, hacienda style, beautiful views and healing waters serve as the inspiration in bringing this magnificent resort to life. The world-class resort features 265,000-square-feet of meeting and event space, the 36 hole TPC San Antonio and the sophisticated Lantana Spa. Resort guests will find culinary delights and boutique shopping awaiting them at every corner. ... more   less 
Number of rooms
917

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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