We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott San Antonio Hill Country Resort & Spa

Certificate of Excellence
4.5 of 5
Hotel website
Hotel deals
Hotel packages
23808 Resort Parkway, San Antonio, TX 78232-1571
Special Offer
Double Rewards Points!
5 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Jetsetter to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
JW Marriott San Antonio Hill Country Resort & Spa
View Map
Add Photo Write a Review

1,660 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,055
    399
    127
    40
    39
See reviews for
624
258
26
519
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1660)
  • Mar-May only
    (404)
  • Jun-Aug only
    (652)
  • Sep-Nov only
    (363)
  • Dec-Feb only
    (241)
All months
Frisco, Texas
Level Contributor
145 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Upon our arrival, valet service was great & friendly. Check in was quick and friendly. Our suite offered comfortable seating inside the room and in the balcony area. I didnt want to come sit inside after enjoying the view and comfortable chair. We enjoyed the waterpark. Food prices at the pool is outrageous however the service was great and the... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel grounds are nice and one good thing is that often employees at least smiled when they saw you. I think the problem comes from the fact that they seem to be successfully busy and have more rooms than their resources can handle well. Long, long lines to eat breakfast. Not enough seating with umbrellas or shade for people... More 

Was this review helpful? Yes
wantagh,
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband, myself and two children (ages 12&13) stayed at this resort for a family vacation. There was something for everyone. My husband enjoyed golfing at the hotel golf courses. They were challenging, he even took a lesson while we were there, and was happy with the experience. The kids loved the water park. The slides were a lot of... More 

Was this review helpful? Yes
San Antonio, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fabulous place to visit. With friends or family. Wonderful hospitality and a beautiful resort . So much to do !! Can't wait to come back! I would love to see the resort at Christmas time . I bet it is amazing .

Was this review helpful? Yes
Clayton, North Carolina
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One of the nicest Resorts we have ever stayed at. Plenty of activities for the kids with the pools, lazy river, and water slides. Rooms were clean and spacious, food was excellent. Golf course right behind the hotel. Had a great time here. The wait staff at the pool was awesome as they never let your drinks run out!

Was this review helpful? Yes
San Antonio, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We absolutely love this place, it helps that it's 5 minutes from home too. The kids love the toddler pool & slides, they can play all day there, so much fun! So much to do as well, smores, food trucks at night with a live band sometimes. The lazy river is great, sometimes it takes a bit to get a... More 

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I live locally and was looking for a pool to spend my birthday at. My friend recommended the day pass at the spa which was $30. It included all of the spa amenities including pool, hot tub, gazebo, sauna, steam room etc. Make sure to call ahead of time to secure a day pass. It rained the day I went... More 

Was this review helpful? Yes 1
texas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel exudes luxury, and the staff does the little things that make the difference. The atmosphere is very relaxing and the rooms are comfortable. There were a few deficiencies however that nearly dropped a star off the rating. While the hotel sits very majestically a top a hill, this causes some issues getting your bags from your car to... More 

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great place to spend a few days. Staff is wonderful. So relaxing to get away from the city and enjoy the country. All the amenities that are offered are great. Also a good area to be able to walk and run.

Was this review helpful? Yes 1
Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is probably a great place if you have kids between the ages of 4 - 15 or so, but for the quiet empty-nester weekend we had hoped for it was not the place. The room was fine, clean, had everything we needed and the resort was nice. It is a huge facility with several restaurants, a large lobby/sitting area... More 

Was this review helpful? Yes 2
SF33SanAntonio, Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

Thank you for the detailed assesment of your stay. We truly appreciate it. We will share your comments with the teams and ensure we place extra focus on the opportunities you presented. Warm Regards More 

Hotel Review Summarization

What travelers say

  • Lazy river(81)
  • Pool area(48)
  • Very nice(43)
  • Water slide(30)
  • Golf course(29)
  • Sports bar(21)
  • Breakfast buffet(8)
  • Cibolo Moon(6)
  • CUSTOMER SERVICE(5)
  • Great time(4)
Questions? Get answers from hotel staff and past guests. Ask a question

728 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (644)
Viewed
Hotel & grounds (142)
Viewed
Pool/beach area (93)
Viewed
Room/suite (122)
Viewed
Family/play areas (18)
Viewed
View from room (52)
Viewed
Bathroom (34)
Viewed
Dining (27)
Viewed
Business center/function rooms (5)
Viewed
Other (151)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (30)
Viewed
Room/suite (16)
Viewed
Dining (6)
Viewed
Family/play areas (3)
Viewed
Pool/beach area (7)
Viewed
Bathroom (1)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Antonio hotels
East Side
The Westin Riverwalk, San Antonio
East Side
Mokara Hotel and Spa
Mokara Hotel and Spa
#1 of 353 in San Antonio
4.5 of 5 stars 933 reviews
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#19 of 353 in San Antonio
4.5 of 5 stars 2,216 reviews
Show Prices
Show Prices
Show Prices
East Side
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Hotel Valencia Riverwalk
#4 of 353 in San Antonio
4.5 of 5 stars 1,969 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay