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JW Marriott San Antonio Hill Country Resort & Spa

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23808 Resort Parkway, San Antonio, TX 78232-1571
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JW Marriott San Antonio Hill Country Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #8 of 352 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Besim T Houston, Texas
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1,428 reviews from our community

Traveler rating
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505
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent a short weekend at the resort with family. The pool and water slides were a huge attraction for the kids. I was hoping to play on the golf course which looked amazing but was not able to because of rain. The hotel is huge and there are some really nice views of the hill country and golf course. The... More 

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Draper, Utah
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful hotel with a great atmosphere. We traveled with our family last summer to San Antonio, and really enjoyed the location as well as all of the fun activities the hotel had to offer. Great swimming pool and lazy river. Wonderful food and drinks. Very comfortable and well maintained rooms. I recommend this location for a great... More 

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Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything was so nice here. The property is lovely and very clean. Check in staff and bellboy were super! They went above and beyond. The only downsides were the water was chilly in the pools, even though it was "heated". Also the wait for our food in the sports bar was 1 hour. The smores were nice! Would stay here... More 

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Salt Lake City, Utah
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I had an awesome getaway to this hotel. The pool area at this resort was amazing and the perfect place to get away from work and relax. We loved the restaurants at the resort and I loved the golf course. All this coupled with the amazing hospitality one would expect at a JW resort, especially one that... More 

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Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent food, extremely functional location for large (800+ people) events. Attentive personnel and easy access to highways and airport. The golf course is right at the property. Rooms are clean, quiet and have a great view either of the surroundings or the golf course.

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Annapolis, Maryland
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This a beautiful resort. My wife arrived about two days early than me and took a cab with her company. I met her here, driving out in a rental car from the airport (about 25 min). Driving up to the resort you get a beautiful view of much of what is offered at the resort: a spa, large pool facility,... More 

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Baltimore, Maryland
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the JW for only one night during a business meeting. The room was pretty much your typical JW room, but the staff was exceptionally friendly and hospitable. The hotel banquet was pretty standard as well, but the servers were great.

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1 review
5 of 5 stars Reviewed 1 week ago

While staying at the Marriott recently our stay ended abruptly due to an emergency with my husband. An employee named Mario was incredibly helpful and stayed in contact with me as we we're moved to a local hospital. I would like to thank Mario and housekeeping for packing up our luggage and the bellman who delivered it to a new... More 

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Beaumont
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We love this resort both as a couple's trip or with the family. The pools are beautiful, the scenery is unbelievable- everything is perfect! And they don't charge for parking, which is unheard of for a resort this nice. You MUST try the strawberry-jalapeño margaritas at the tequila bar!

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Nashville, Tennessee
Top Contributor
148 reviews 148 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

Historically I have recognized JW Marriott to guarantee a certain level of service. I was disappointed with this hotel. Was I greeted by smiling attendants during drive-up? SURE. Did I dee smiling faces at the entrance and check-in counter? SURE. Did I get the "let us know how we can be of service" assurance with a smile? SURE. Even got... More 

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gnsfam, Manager at JW Marriott San Antonio Hill Country Resort & Spa, responded to this review

Please accept my apology for our resort not meeting your expectatons. We do feel a high pressure to deliver a great guest experience. That makes our failure to do so for you even more dissapointing. We have reviewed your service interactions with all areas involved and with all levels for staff from the leaders to the associates on the floor.... More 

Hotel Review Summarization

What travelers say

  • Lazy river(92)
  • Pool area(53)
  • Very nice(47)
  • Water slide(36)
  • Golf course(35)
  • Sports bar(25)
  • Cibolo Moon(12)
  • Breakfast buffet(8)
  • Great time(6)
  • CUSTOMER SERVICE(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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