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All 352 San Antonio hotels

Staybridge Suites San Antonio Sea World

4.0 of 5 Hotel   |   10919 Town Center Drive, San Antonio, TX 78251 (Far West Side)
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88%
Ranked #72 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
JessicaVillarreal Needville, Texas, United States
  • Overview
  • Reviews (97)
  • Photos (51)
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  • Room tips (17)
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97 people have reviewed this hotel

Traveler rating
    66
    20
    3
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    5
See reviews for
59
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5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Needville, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This place has potential. Was very clean and the shuttle to pick you up and drop you off whenever you want was awesome. The breakfast was very good as well! The drivers for the shuttle and the front desk leader Julie were so nice. Felt very much welcomed. Now this guy Carlos kind of ruined it for us. More than... More

Was this review helpful? Yes 1
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We have read your review and appreciate all of your feedback. In regards to the customer service experience, we do apologize for any inconveniences this caused you and your family and we agree that this is unacceptable. We hold high customer service standards at our hotel and we will use your feedback as a means to tighten... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 23, 2014

We chose this hotel because it was close to Sea World. Very nice place to stay. We enjoyed our stay and definitely would stay again. The staff is friendly and inviting. My family enjoyed the breakfast. We may be coming back to visit next month.

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We are pleased to see that you and your family enjoyed your stay at our hotel and are planning to return! We look forward to creating another great experience for you and your family and we will make sure to provide you with our wonderful breakfast buffet each morning! Please feel free to contact the hotel at... More

Vista, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

Arrived at 1:30 a.m. after flight delays and had no problems checking in. This might not sound like a big deal but I've experienced over-booking at a Disney area hotel first hand, and had my room given away before I arrived at around 4:00 p.m. Ever since then it has been a source of anxiety when travelling, wondering what will... More

Was this review helpful? Yes 1
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have read your review and we thank you for your feedback! Our team is very pleased to see that you and your family enjoyed your stay at our hotel due to the quality of our customer service. We look forward to providing you and your family with our home away from home experience in the future if given... More

Dallas
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 29, 2014

I really wanted to give this Staybridge location a better rating due to the accomodating staff, room amenities and convenient location to Sea World. Unfortunately, I had the unpleasant experience of my room having floors in desparate need of cleaning. I became aware of this when I picked up my toddler and noticed the soles of his feet were black!... More

Was this review helpful? Yes 2
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have read you review and as a team we do apologize for the inconveniences you and your family experienced throughout your stay. We have taken the necessary action in each of our rooms to prevent this situation from happening in the future. If you would like to speak with a manager, please contact the hotel directly and we... More

Houston, Texas
Top Contributor
117 reviews 117 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 22, 2014

My wife and I enjoyed our visit at Staybridge. A good selection at breakfast both mornings and friendly staff. Comfortable bed and a clean room. Price was within my travel budget and this location was recommended my my travel company. It wasn't close to downtown attractions, but Sea World was in the vicinity.

Was this review helpful? Yes 1
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have read you review and we thank you for your feedback! Our team is pleased that you and your wife enjoyed your stay with us and we look forward to providing you with the same service in the future. Thank you again! More

Lakehills, Texas
1 review
5 of 5 stars Reviewed May 22, 2014

The room was very clean and comfortable. Staff was the friendliest that I have encountered at a San Antonio hotel. Full, hot breakfast food was wonderful. When I needed assistance in the Business Center with equipment the staff was there immediately to help me. You won't find a better place to stay in San Antonio, Texas than the Staybridge Suites... More

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have reviewed your feedback from your recent stay and we are pleased to see that you and your family enjoyed your time while staying at our hotel! If you are visiting San Antonio in the future we hope to see you back to provide our home away from home experience again. Thank you for your feedback! More

Pacific Northwest
Top Contributor
62 reviews 62 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 21, 2014

Although the hotel looks modern & clean the noise level throughout the hotel leaves something to be desires. Loud patron, loud elevators, semi-gracious staff. I will look elsewhere the next time I an in San Antonio.

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We have read and acknowledged your review and we appreciate your feedback. We apologize for the noise level in our hotel at the time of your stay and would like to prove to you that our hotel is worth your next trip to San Antonio. If you are needing to book a reservation, please call the hotel... More

Plano, Texas
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 17, 2014

My family of 6 took a 4 city road trip, and this hotel was by far the best hotel in which we stayed during our spring break. We had a 2 bedroom suite and it was awesome! Everything was well maintained and up to date. There was a kitchenette stocked with utensils and cookware. There were two bathrooms and a... More

Was this review helpful? Yes 3
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We are pleased to read your review and appreciate your feedback. We are happy to see that we fully accommodated your family throughout your stay with us and we look forward to being your home away from home on your next visit to San Antonio! More

Giddings, Texas, United States
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

Nice clean hotel. The staff are very friendly and helpful. The breakfast was good really good coffee. They even have an evening social event free food and drinks Tuesday thru Thursday I think. We were there two nights checked out on Wednesday . Very nice area for smokers. And best place to stay when going to Sea World.

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We have read and acknowledged your review and we appreciate your feedback. We are very pleased to see that we fully accommodated you and your family throughout your stay in our hotel and we look forward to seeing you on your next visit to San Antonio! More

Minnesota
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 1, 2014

DH and I stayed here for 2 nights during our Texas road trip. We were upgraded to a very large 1 bedroom suite, but we ran out to get some food and when we returned our keycard got stuck in the door and we were locked out of our room for 2 hours until they could get a maintenance guy... More

Was this review helpful? Yes 1
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Additional Information about Staybridge Suites San Antonio Sea World

Address: 10919 Town Center Drive, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Staybridge Suites San Antonio Sea World 4*
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Also Known As:
Staybridge Suites San Antonio Sea World Hotel San Antonio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#65 Family Hotel in San Antonio #72 Top resorts Hotel in San Antonio #72 Luxury Hotel in San Antonio #81 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Staybridge Suites Seaworld is located in the Westover Hills neighborhood of San Antonio. Our hotel is conveniently located close to Seaworld, Lackland Airforce Base, The Hartford, Chase, Citibank, Wells Fargo, Southwest Research Institute, and the Nationwide call center. Our all suites hotel is designed with the need of all our traveler regardless of business or leisure trips. Come relax and wind down at the Staybridge Suites Seaworld. ... more   less 
Number of rooms
98

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