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All 352 San Antonio hotels

Staybridge Suites San Antonio Sea World

4.0 of 5 Hotel   |   10919 Town Center Drive, San Antonio, TX 78251 (Far West Side)
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87%
Ranked #71 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Patricia S Spring, Texas, United States
  • Overview
  • Reviews (102)
  • Photos (52)
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102 people have reviewed this hotel

Traveler rating
    68
    21
    5
    3
    5
See reviews for
63
4
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Spring, Texas, United States
1 review
3 of 5 stars Reviewed 1 week ago

My family and I stayed on August 15-17, 2014 to spend the weekend at Aquatica. I booked SB because of my previous stays' reputations. First the BAD news:I was disappointed at the appearance of our room. It had 3-4 ugly stains on the carpet in the living room. It gave me a feeling that it was not very clean. The... More

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, Our management team has read your review and we appreciate all of your feedback. In regards to the aspects of our hotel that did not meet five stars, we do apologize for any inconveniences this may have caused you and your family and we hope to redeem our services in the future. Our goal as the Staybridge... More

Weatherford, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We were very impressed!! We enjoyed the room, the breakfast, the pool and being close to Sea World! We could hear the people above us in our room at night, but luckily they calmed down pretty quick. Still a fun vacation with a great hotel!

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, Your 5-star review is wonderful to see and we appreciate your feedback! Our goal as a team is to create memorable experiences for all of our guests and we are happy to see we have done that. We encourage you to come back and stay with us and we look forward to accommodating you in the near... More

Idalou, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a first time visit to a Staybridge. We had visited Sea World last year and debated returning to a hotel we were satisfied with or taking a chance on Staybridge, wooed by the shuttle and kitchenette. Though we spent a bit more than we would have otherwise on a room, the cost was more than offset by the... More

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We thank you for your review and appreciate all of your feedback! We are pleased to see that you and your family enjoyed your stay at our hotel and we hope to see you back in the near future! Upon your next visit, we will work hard to accommodate you and your family to make a greater... More

Oak Leaf, Texas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel is excellent. Very clean, good breakfast, good food at Social, easy check in. Problem was with information on the free shuttle to SeaWorld. We called prior to arrival to inquire on procedure. Informed that it was easy and would take care of at arrival. On arrival, we inquired again and were told no problem, just come down... More

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest: We have read you review and appreciate your all of your feedback. We are pleased to see that you consider our hotel to be excellent because we work hard to create memorable experiences for each guest. In regards to our shuttle service, we have taken your comments into consideration and modified our informative message to arriving guests... More

Cedar Hill, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visited staybridge suites on July 25-27. My husband and I took my daughter my niece and nephew on a lil summer trip..Staybridge was a nice hotel, its the closest hotel to sea world... the front desk help was nice. we had no trouble checking in.The room was nice the sofa bed was a lil worn, and the floor had... More

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest: We have read you review on your summer trip and we appreciate your feedback! We encourage you to come back and stay with us on your next visit to San Antonio so we can create another great experience for you and your family! Should you need any assistance in the future, please feel free to contact the... More

Needville, Texas, United States
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

This place has potential. Was very clean and the shuttle to pick you up and drop you off whenever you want was awesome. The breakfast was very good as well! The drivers for the shuttle and the front desk leader Julie were so nice. Felt very much welcomed. Now this guy Carlos kind of ruined it for us. More than... More

Was this review helpful? Yes 1
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We have read your review and appreciate all of your feedback. In regards to the customer service experience, we do apologize for any inconveniences this caused you and your family and we agree that this is unacceptable. We hold high customer service standards at our hotel and we will use your feedback as a means to tighten... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 23, 2014

We chose this hotel because it was close to Sea World. Very nice place to stay. We enjoyed our stay and definitely would stay again. The staff is friendly and inviting. My family enjoyed the breakfast. We may be coming back to visit next month.

Was this review helpful? Yes
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Dear Valued Guest, We are pleased to see that you and your family enjoyed your stay at our hotel and are planning to return! We look forward to creating another great experience for you and your family and we will make sure to provide you with our wonderful breakfast buffet each morning! Please feel free to contact the hotel at... More

Vista, CA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

Arrived at 1:30 a.m. after flight delays and had no problems checking in. This might not sound like a big deal but I've experienced over-booking at a Disney area hotel first hand, and had my room given away before I arrived at around 4:00 p.m. Ever since then it has been a source of anxiety when travelling, wondering what will... More

Was this review helpful? Yes 1
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have read your review and we thank you for your feedback! Our team is very pleased to see that you and your family enjoyed your stay at our hotel due to the quality of our customer service. We look forward to providing you and your family with our home away from home experience in the future if given... More

Dallas
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 29, 2014

I really wanted to give this Staybridge location a better rating due to the accomodating staff, room amenities and convenient location to Sea World. Unfortunately, I had the unpleasant experience of my room having floors in desparate need of cleaning. I became aware of this when I picked up my toddler and noticed the soles of his feet were black!... More

Was this review helpful? Yes 2
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have read you review and as a team we do apologize for the inconveniences you and your family experienced throughout your stay. We have taken the necessary action in each of our rooms to prevent this situation from happening in the future. If you would like to speak with a manager, please contact the hotel directly and we... More

Houston, Texas
Top Contributor
121 reviews 121 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 22, 2014

My wife and I enjoyed our visit at Staybridge. A good selection at breakfast both mornings and friendly staff. Comfortable bed and a clean room. Price was within my travel budget and this location was recommended my my travel company. It wasn't close to downtown attractions, but Sea World was in the vicinity.

Was this review helpful? Yes 1
Staybridge Suit... S, Manager at Staybridge Suites San Antonio Sea World, responded to this review

Hello, We have read you review and we thank you for your feedback! Our team is pleased that you and your wife enjoyed your stay with us and we look forward to providing you with the same service in the future. Thank you again! More

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Additional Information about Staybridge Suites San Antonio Sea World

Address: 10919 Town Center Drive, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Staybridge Suites San Antonio Sea World 4*
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Also Known As:
Staybridge Suites San Antonio Sea World Hotel San Antonio

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Near Staybridge Suites San Antonio Sea World

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#14 Luxury Hotel in San Antonio #26 Best Value Hotel in San Antonio #72 Family Hotel in San Antonio #82 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Staybridge Suites Seaworld is located in the Westover Hills neighborhood of San Antonio. Our hotel is conveniently located close to Seaworld, Lackland Airforce Base, The Hartford, Chase, Citibank, Wells Fargo, Southwest Research Institute, and the Nationwide call center. Our all suites hotel is designed with the need of all our traveler regardless of business or leisure trips. Come relax and wind down at the Staybridge Suites Seaworld. ... more   less 
Number of rooms
98

Questions & Answers

Questions? Get answers from Staybridge Suites San Antonio Sea World staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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