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Candlewood Suites San Antonio NW Near Seaworld

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9502 Amelia Pass, San Antonio, TX 78254
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1 room 1 adult
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Candlewood Suites San Antonio NW Near Seaworld
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57 Reviews from our TripAdvisor Community

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Tokyo, Japan
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed December 23, 2015

I was very disappointed in my stay at this Candlewood Suites. I have stayed at Candlewood in the past with no issues. Positives first. The staff was amazing. Everyone was so friendly, helpful, and respectful. The Cupboard was convenient as well. Negatives: My air conditioner did not work for the first three days of my stay and the room was... More 

Helpful?
Thank Bobby W
Gilbert C, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Bobby2207, Thank you for taking the time to give us your feedback. I am pleased to hear that you were satisfied with our staff and friendly service, but I am disappointed to hear about the rest of your visit. I will take special note at the details you have listed, and we will be striving to offer our guests consistent,... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Beautiful rooms. Clean bathrooms, small kitchen well stocked for two. Staff friendly and helpful. Is an IHG hotel so the services are in line with the chain, I.e.. Free WIFI. Priced in line with other hotels of its type. I enjoyed the room and enjoyed the experience

Helpful?
Thank David R
Gilbert C, Operations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

David, Thank you for choosing to stay with us. It is great to hear about your weekend, and we are pleased to hear that you enjoyed the visit. We hope you come stay with us during your next visit to San Antonio. Please give us a call to make your next reservation, thanks! More 

Arlington, TX
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 7, 2015

We just completed our stay with Candlewood. The staff were amazing. They were extremely friendly and personable. The room that were given was very clean well stocked for extended stay. We were pleased with the location also. This is a definite find for your visit.

Helpful?
1 Thank travelinTex48
Gilbert C, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Thank you for taking the time to give us your feedback. It is exciting to hear that you enjoyed your visit. Please come visit soon, thanks! More 

Houston, Texas
1 review
5 of 5 stars Reviewed August 3, 2015 via mobile

Visited this great place for our 1st year anniversary and the staff made us feel extra welcome. We had a little trouble getting there late at night but Ivan at the front desk was kind enough to stay on the phone with us while we we found our way. They recommended great local restaurants and gave us tips on the... More 

Helpful?
Thank TwoDrifters15
Gilbert C, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

TwoDrifters15, Thank you for taking the time to give us your feedback. It is great to hear that you enjoyed your visit. Please come visit us again, thanks! More 

Huntsville, Alabama
Level Contributor
603 reviews
415 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
5 of 5 stars Reviewed July 20, 2015

We all know that breakfast isn't included at a Candlewood so that can't be used when rating the hotel - I say this because I love breakfast. Everything here, from Ivan's friendly, efficient check in to the lovely suite was perfect. Ice is not available in the hotel and there are trays to make ice in your suite. However, Ivan... More 

Helpful?
Thank AGoingGal
Gilbert C, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

AGoingGal, Thank you for taking the time to give us your feedback. It is exciting to hear about your visit, and we are pleased to hear you enjoyed your stay. Please come visit us soon, we would love to serve you again, thanks! More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed May 26, 2015

I landed at the Candlewood as the result of having to move out of my house due to a lightning strike. I got into a king suite and stayed for a month while temporary housing could be located by my insurance company. I could not have had a better experience under the circumstances. From the first person I encountered to... More 

Helpful?
Thank Rav4trv
April R, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear Rav4trv, Thank you very much for taking the time to share your positive response on our hotel. I am very happy to hear that the staff provided exceptional service and that your stay was enjoyable. We hope that everything turned out well and that you were able to get your home in order. If we can be of service... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2015 via mobile

I am very impressed with my experience with this hotel. I stayed here for about 4 days. I Had car issues throughout the week, and was stranded in San Antonio until my car would be fixed and it was so refreshing to have been serviced with such grace, and kindness.. The entire staff were extremely helpful!! It felt like home... More 

Helpful?
Thank Eva E
Stanton L, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear Eva E, It was a pleasure having you with us. Please know that you are always welcome and we'd love to be considered you're home away from home. More 

2 reviews
5 of 5 stars Reviewed March 20, 2015 via mobile

Great hotel with great staffing stayed here numerous of times on the search looking for a home. They have always been very friendly always helpful.I would most definitely recommend this hotel to family and friends.

Helpful?
Thank DudaHarris
Stanton L, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear DudaHarris, Thank you for the feedback and continuing to come back to us. We love having you as a guest! More 

Corpus Christi
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 9, 2015

I visited this place in November 2014 and again in Feb 2015. Didn't use the pool or laundry. It was just one night stays. What I like about this place is that there is a Starbucks and restaurants within walking distance of the hotel. Traffic is a drawback right now due to 1604 construction. Price was fair considering typical high... More 

Helpful?
Thank Jeff M
Stanton L, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear Jeff M, We are very glad you enjoyed your stay. Our location does provide convenient access to good food and entertainment options. Unfortunately, the traffic on 1604 can get a little backed up sometimes, but it's a little better when you have a full belly and a good cup of coffee. Look forward to seeing you again soon. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 15, 2015 via mobile

Me and my husband were asleep in the bed I felt a little itchy. .. my husband felt something bite him. I opened my eyes to a bed bug on my pillow right next to me. ..i scram and jumped out of the bed so did my husband. ..we pulled the sheets to find a nest of them on the... More 

Helpful?
2 Thank Kristen Y
Stanton L, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

We are very sorry that you and your husband had that experience. Since you left, we have inspected the entire hotel and not found any additional cases. To insure that it does not happen again, the exterminator has treated your room, the hallway and the all the rooms surrounding. We take the cleanliness of the hotel and safety of our... More 

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