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Candlewood Suites San Antonio NW Near Seaworld

2.0 of 5 9502 Amelia Pass, San Antonio, TX 78254
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Candlewood Suites San Antonio NW Near Seaworld
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Candlewood Suites San Antonio NW Near Seaworld
Candlewood Suites San Antonio NW Near Seaworld
Candlewood Suites San Antonio NW Near Seaworld
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48 reviews from our community

Traveler rating
    20
    12
    5
    5
    6
See reviews for
24
4
2
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (11)
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Corpus Christi
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited this place in November 2014 and again in Feb 2015. Didn't use the pool or laundry. It was just one night stays. What I like about this place is that there is a Starbucks and restaurants within walking distance of the hotel. Traffic is a drawback right now due to 1604 construction. Price was fair considering typical high... More 

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Stanton L, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear Jeff M, We are very glad you enjoyed your stay. Our location does provide convenient access to good food and entertainment options. Unfortunately, the traffic on 1604 can get a little backed up sometimes, but it's a little better when you have a full belly and a good cup of coffee. Look forward to seeing you again soon. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 15, 2015

Me and my husband were asleep in the bed I felt a little itchy. .. my husband felt something bite him. I opened my eyes to a bed bug on my pillow right next to me. ..i scram and jumped out of the bed so did my husband. ..we pulled the sheets to find a nest of them on the... More 

Was this review helpful? Yes 1
Stanton L, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

We are very sorry that you and your husband had that experience. Since you left, we have inspected the entire hotel and not found any additional cases. To insure that it does not happen again, the exterminator has treated your room, the hallway and the all the rooms surrounding. We take the cleanliness of the hotel and safety of our... More 

Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 27, 2014

I debated between average and poor, but decided on poor. I am a travel professional and would not feel comfortable recommending this hotel to clients. The positives: Friendly staff upon check in, spacious room. The negatives: We had booked a 2 queen room and when we arrived we were told that we would have to wait for a room to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear Jennefer24, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you found our room accommodating. On the other hand, I am disappointed that your stay was negatively affected by the room assignment, the condition of the room, specially the bathroom and its amenities and the housekeeping services.... More 

Cary, North Carolina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2014

I was stay at another long stay hotel in San Antonio that was dirty, unsafe and the Manager could careless. I decided for my safety alone I should move the staff at Candlewood Suites immediately arranged housing for me where the room was always clean, cleaning, maintenance and front desk staff were pleasant and went out of there wary for... More 

Was this review helpful? Yes 1
Wally T, General Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Thank you very much for taking the time to comment about your recent stay at the Candlewood Suites by Sea World. This day in age it is very important for travelers to feel comfortable and safe. Safety is definitely something we strive to work on for our guest so that they can enjoy their stay comfortably. We are humbled by... More 

Houston, Texas
Top Contributor
298 reviews 298 reviews
189 hotel reviews
330 helpful votes 330 helpful votes
3 of 5 stars Reviewed June 25, 2014

Overall this Candlewood is pretty nice but given that the wifi was useless, I will not be back. When you were connected, it was very slow. That being said, it was difficult to keep a connection for more than ten minutes. I know this was an issue with the hotel, not my equipment….I had no problems at the hotel before,... More 

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IHGCare, Guest Relations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear pcsanity, Thank you for taking the time to write a review about our hotel. I am pleased with your kind comments regarding our facilities particularly our well equipped suites. On the other hand, it is regrettable that our pillows and the WiFi service that were provided were less than satisfactory. I appreciate you sharing your thoughts on these matter... More 

San Antonio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

Room was very comfortable. Nice accommodations. Small kitchenette was quite handy. Iron, blow dryer, all the necessities. Small store in lobby for snacks. Right off the highway, yet quiet. A small restaurant nearby and a Sonic drive thru for quick food.

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Houston, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 20, 2014

The staff is very helpful, friendly, and kind. The rooms are clean and comfortable. The pricing is absolutely great. And the location is very convenient. When we checked in, the room was about to be ready and the hotel staff was apologetic and they even offered us free food, whihc was not really necessary. They answered all of our questions... More 

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Scott D, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Gokhan S, I do appreciate your review of our hotel. Nothing makes me happier to know that my staff provided you with the level of service that we are known for. I am sorry about your room not being ready when you checked in, but Im glad that we got you checked in, in a timley manor. Please come back... More 

Round Rock, Texas
1 review
3 of 5 stars Reviewed March 9, 2014

Nice hotel. Clean rooms, nothing fancy. Staff friendly, some still training. Decent rates. Little worried when posted flyers warn of car break-ins. Had to remove everything from car. Did allow late checkout.

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IHGCare, Guest Relations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear mparshall, Thank you for taking the time to provide feedback on your stay. It is unfortunate the area surrounding the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More 

Palm Bay, Florida
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014

The staff are nice and the hotel is a bit basic, but clean, safe and well maintained. And the long term rates are excellent. The beds are comfy and the linens are a step up from ordinary. The Internet service is free and pretty good and there are lots of channels on the TV, including HBO. It is pretty quiet... More 

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Irving, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 1, 2014

Stayed here for a trip to seaworld with family and friends. As usual with my reviews here are the good stuff first This hotel is a small, clean property. The rooms are reasonably clean, the accessories are ok and work. The on site store is well stocked and helps with the sudden hunger pangs you get when on a road... More 

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Additional Information about Candlewood Suites San Antonio NW Near Seaworld

Address: 9502 Amelia Pass, San Antonio, TX 78254
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites San Antonio NW Near Seaworld 2*
Number of rooms: 81
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Also Known As:
Candlewood Suites San Antonio Nw Near Seaworld Hotel San Antonio

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