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Motel 6 San Antonio Airport

126 Kenley Place, US Highway 281, San Antonio, TX 78232
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Motel 6 San Antonio Airport
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Ranked #311 of 353 Hotels in San Antonio
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13 reviews from our community

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    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2015 via mobile

In town for 3 days for a death in the family. Received a call to come back to the room so they can replace the batteries in door lock. Waited 3 hours for a maintenance worker that wasn't even coming back. Girl on duty was told to switch rooms never did and went home, Dirty tissues in beds, dirty bedding,dirty... More 

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Las Cruces, New Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 16, 2014

Checked in/paid without inspecting the room first. Room was not clean with hairs all over the bathroom and on towels, ice bucket was stuck to the counter, remote control didn't work. Front desk staff was extremely rude and refused to give my $ back. I called the manager to request a refund 4 times and he did not return ANY... More 

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Travelers are raving about these San Antonio hotels

Laredo, Texas
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 4, 2014

at some point motel 6 has started going down hill ! it is going to hit someone soon that they are going to have to spend some time with some of there motel's! this ones beds are shot the maids dont clean very well at all! i stay on the road about 290 days a year and this is one... More 

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San Antonio, Texas
1 review
3 of 5 stars Reviewed October 8, 2013

Staff is good, rooms are OK. Most Motel 6 location charge $2.99 and for that you get awful bad terrible WiFi. It should be free or if you pay it should be solid. Most Motel 6 locations I've stayed at including this one has terrible WiFi. it is noisy outside in the moring.

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Goldthwaite, Texas
2 reviews
1 of 5 stars Reviewed July 27, 2013

There is no telling how old the mattress in this room is. I have never had a worse nights sleep, I might as well slept on the floor. The bedspread has holes in it and the blanket feels like plastic. The room is so small you can barely move around in it. If it was a $39 room it might... More 

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Motel6, Public Relations Manager at Motel 6 San Antonio Airport, responded to this review

Dear Leighnae - We sincerely apologize for the comfort, cleanliness and room conditions you encountered during your recent stay. These issues are not consistent with our standards for quality at Motel 6. Please kindly contact our guest relations department so they can have a record of your experience to help us provide you with better service in the future: 1-800-577-3435. More 

TEXAS
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 2, 2013

If u want a rude customer service. Lumpy uncomfortable beds. Scratchy thin towels. Poor service. And still pay 72.00 per night for a Monday night. Then this is your place. The guy at the front in checking people in had the tv on in the lobby so loud u could not even hear what he was saying. He got rude... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed June 24, 2013

Horrible experience here. Made a reservation online for a Friday night rather than a Saturday. I called the hotel and was led to believe it was no problem. The desk clerk on the phone wasn't very helpful but seemed to get it done. Arrived on Saturday night to find the rate was about $15 higher and he charged me for... More 

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Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 24, 2012

The outside of this place is beautiful it's in a well area and yes there is security driving around, but when you walk in its a whole different thing. The staff was rude when I checked in I asked for extra pillows and never received it, there was chocolate on my sheets.. I have a habit of checking the bedding... More 

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creston, oh
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2012

Dirty! The room was cold, unclean and had the feel of a psych ward. Unfriendly staff. Hair all over the bathroom floor. Worst of all, the bed sheets where never changed after the last person. How do I know that? When we pull the sheets back to hop into bed we discovered large amounts of black hair all over the... More 

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Naples
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 8, 2011

People were very friendly and security was provided even though the parking was well lighted. Requested a non smoking room but after coming back from downtown noticed the room had been cleaned and there was a smoke odor. Discovered discarded cigarette ash in toilet obviosly from the maid. otherwise it was a nice three night stay.

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