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All 353 San Antonio hotels

Fiesta Suites San Antonio Riverwalk

3.0 of 5 Hotel   |   524 South St. Mary's Street, San Antonio, TX 78205 (Formerly Four Points by Sheraton) (East Side)
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Fiesta Suites San Antonio Riverwalk
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Ranked #123 of 353 Hotels in San Antonio
A recent review
3 of 5 stars Reviewed September 25, 2013
Tribe93 Portsmouth, Virginia, United States
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201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fiesta Suites San Antonio Riverwalk
See the most recent reviews
Portsmouth, Virginia, United States
Top Contributor
74 reviews 74 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 25, 2013

Stayed here on a business trip where the meeting was held at the hotel. Room was spacious with a refrigerator and microwave. Had a separate living room with a couch separate from the bedroom which also had a TV. Hotel is a little worn around the edges -- it could use new carpet, painting, etc. Free wifi which worked very... More

Was this review helpful? Yes
Rob P, General Manager at Fiesta Suites San Antonio Riverwalk, responded to this review

Dear Tribe93 Thank you for taking time to share your experience during your visit to San Antonio. We do have some opportunities in improving the face of our hotel, and with that said, we are taking extraordinary steps to stay ahead of the changing needs of hotel travelers and will be undergoing a renovation to make improvements to enable our... More

1 review
5 of 5 stars Reviewed September 21, 2013 via mobile

I never had to ask for anything. The staff was very polite, they welcomed me every time I walked in the door. The location is amazing. You are within walking distance of the riverwalk, so no need to pay for parking. I will be staying here again.

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Fiesta Suites San Antonio Riverwalk, responded to this review

Dear Kpouncy, Thank you for your kind review. We are glad that you found our staff to be polite and our location to be convenient to the Riverwalk. We look forward to welcoming you back to our hotel the next time you’re visiting San Antonio. More

Cambodia
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 13, 2013

We stayed here in August while visiting family. We didn't want to get into the tourist mode, yet we wanted to be close to the centre, the Alamo and the Riverwalk. This mid-priced hotel suited us perfectly. It is a very pleasant stroll to the Riverwalk area for dinner, and to the Alamo for sightseeing. Our room was big enough,... More

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Mel_Garber, Starwood Hotels at Fiesta Suites San Antonio Riverwalk, responded to this review

Dear Irishtraveller90, Thank you for your positive review. We are very pleased to hear that you had an enjoyable stay. Thank you for commenting on our convenient location, clean rooms, and helpful staff. We are also happy to hear that you would enjoy staying with us in the future. Hope to see you again soon. More

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2013

Here on business, great staff ,Salena at the front desk went above and beyond to make my stay enjoyable. I travel very frequently and the quality, cleanliness, and helpfulness of the staff was great. Beds are extremely comfortable , not hard , pillow top. I did not eat at the restaurant but the food looked ok. Walking distance is a... More

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Mel_Garber, Starwood Hotels at Fiesta Suites San Antonio Riverwalk, responded to this review

Dear Ken G, We appreciate hearing your positive feedback. We are glad that our front desk staff went above your expectations and made your stay more enjoyable. Thank you for your kind review of our comfortable beds, convenient location, ease of parking, and helpful staff. We look forward to your next stay with us. More

Mitchellville, Maryland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2013

This was my second stay at this property and Lord willing, I will be back again in 2014 and 2015. I escort groups cross country by train and staying at the Four Points Sheraton is one of the best places to stay among all of the cities we visit across the country . The Four Points Sheraton has accommodated over... More

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Mel_Garber, Starwood Hotels at Fiesta Suites San Antonio Riverwalk, responded to this review

Dear RonL0210, Thank you for being a loyal guest of ours. We are very happy to hear that you and your guests look forward to staying with us. Thank you for your positive feedback about our cleanliness, location, service, and comfortable accommodations. We appreciate your kind review and we look forward to having you again soon. More

Stockbridge, Georgia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 28, 2013

Location is a good distance from River walk that minimizes heavy traffic and crowds, and yet close enough to walk off a good meal. Parking fee was reasonable, and hot breakfast was OK. The beds were comfortable (I like a stiff bed), good shower pressure, and the extra (small living room area with second TV) prevented the feeling of being... More

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dallas
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 18, 2013

We didn't sleep much cause the beds were not comfortable at all. The room itself was nice and had 2 tvs and a separate living area so that was nice. The cleaning lady didn't give us more clean towels or refill our kleenex box. The room service took forever to arrive. Probably won't stay again cause I need a soft bed,... More

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Rob P, General Manager at Fiesta Suites San Antonio Riverwalk, responded to this review

Thank you very much for giving us an opportunity to host you during your visit to San Antonio. I am sincerely sorry to hear that the bedding was hard. I have shared your comments with my supriors and we will be looking into that. I have also brought up your issues with housekeeping to our Housekeeping Manager. We do apologize... More

Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2013

Stayed here on business 8-13-2013 till 8-15-2013 and just loved it. Not wanting to get caught up in the tourist herd I asked the staff about other nearby things to do and eat and man did they deliver. They gave me detailed directions to other neighborhood / residential places all within walking distance (Tito's, The Friendly Spot, Rosario's etc.). It... More

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Rob P, General Manager at Fiesta Suites San Antonio Riverwalk, responded to this review

Thank you so very much for taking time to share your experience with us. I will defintiely let our staff know that they are sending guests to some great locations. We hope to see you soon on your next visit to San Antonio! More

Adelaide, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 5, 2013

I stayed 1 week in the Sheraton Downtown of San Antonio. The room was big, clean and comfortable. The hotel is very well located just near riverwalk. I was happy to be here. The nightmare began the last night when someone took the room next to mine. I just realized that there was a wooden door between my room and... More

Was this review helpful? Yes
Rob P, General Manager at Fiesta Suites San Antonio Riverwalk, responded to this review

Thank you for taking time to share your experience with us. I sincerely apologize for you having to put up with noise from your neighbor during your stay. Please, if you can, contact me and let me know what room number you were in. I want to see if there is anything we can do to help cure this problem... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed August 2, 2013

Decent hotel, walking distance from main attractions. It also has a small parking lot, very convenient. Nothing extraordinary, but very nice overall, worth the price for the location. I would stay there again.

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Fiesta Suites San Antonio Riverwalk, responded to this review

Dear Carla Cristina O, Thanks for taking the time to share your positive sentiments about our hotel with us. We're pleased to hear you enjoyed your stay and found our hotel to be convenient. We hope you will stay with us again on your next visit to the area. More

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Additional Information about Fiesta Suites San Antonio Riverwalk

Address: 524 South St. Mary's Street, San Antonio, TX 78205 (Formerly Four Points by Sheraton)
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fiesta Suites San Antonio Riverwalk 3*
Number of rooms: 116
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Also Known As:
4 Points By Sheraton San Antonio Downtown
Four Points By Sheraton San Antonio Downtown Hotel San Antonio

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