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Four Points by Sheraton San Antonio Downtown

524 South St. Mary's Street, San Antonio, TX 78205 (Downtown)
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Four Points by Sheraton San Antonio Downtown
Ranked #50 of 343 hotels in San Antonio
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158 reviews from our community

Traveler rating
    81
    42
    19
    8
    8
See reviews for
Families
27
 
Couples
42
 
Solo
11
 
Business
41
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ottawa
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 25, 2011

Nice hotel close to the Riverwalk and former World Fair Park. About a 5 walk to the southern Park of the Riverwalk (quieter part). The location is safe, but the hotel has an ugly parking right in front of it. The hotel itself is your avg Four Points, rooms are in decent condition. Staff was very friendly and helpful. Would... More

Was this review helpful? Yes
McAllen, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2011

I traveled with my husband and 3 years old daughter. We stayed 4 days and 3 nights, The room was clean, the bathroom impeccable, we have the SPG membership that gives us access to specific floors but I do hope all the rooms were as clean as ours; it has an empty mini fridge that was very useful. The beds... More

Was this review helpful? Yes 1
Euless, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 13, 2011

We stayed at the hotel June 10-12 and enjoyed our stay. The rooms were clean and the staff was friendly. The bed was very comfortable and liked that it had several pillows. The hotel is within a few blocks of the riverwalk. It is on the end of the riverwalk that is not as active but the plus to that... More

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Rogers AR
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 3, 2011

Was not told by Priceline that parking would cost another 16.00 a day. Not fair to charge without warning.

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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2011

This hotel sucked big time - i was there for a night at the ridiculous $159 per night, bathrooms filthy room service out of service no one answers the phone...i could only take one night checked out the next day!!

Was this review helpful? Yes 1
San Diego, California
Top Contributor
94 reviews 94 reviews
76 hotel reviews
Reviews in 58 cities Reviews in 58 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 11, 2011

I'm a big fan of the Four Points brand...this one is perfectly fine, but I was put off by the reception desk's obvious dis-interest in being helpful or friendly, and thus didn't even bother calling down or mentioning that (a) the sinks drained slowly, and (b) the curtains had been installed improperly so I had to use binder clips to... More

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 2, 2011

Stayed two nights, did not enjoy my stay at all. Avoid the omelet breakfast bar; $10 per seat and the buffet food is not that good. Since room did not have the air on when we checked in, it took the better part of a day to cool it off (which was bad since we arrived around midnight and had... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2011 via mobile

Our stay began with an unexpected, exorbitant fee for valet parking in their lot! We were given a room in which a smoke detector battery was dying and making a constant yip. Their restaurant was out of basic food items. And upon returning to our room after dinner, we found the door card key access broken, the smoke detector still... More

Was this review helpful? Yes 2
Hurst, TX
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 13, 2011

My wife and I stayed at the Sheraton Four Points for the Texas Music Educators convention. It's proximity to the convention center was a strong point, but the management, staff, and property itself barely met our minimum expectations. The remodeled rooms looked pleasant enough, but the refrigerator was old and functioned poorly and the bathroom fixtures were hastily installed and... More

Was this review helpful? Yes 1
Texas
Top Contributor
98 reviews 98 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 24, 2011

I was attending a conference for school officials with late notice. The hotel at which the conference was being held was full. I do not usually pick Four Point hotels but thought this price was very reasonable. Excitingly, this property is conveniently located to allow walking to great restaurants, bars, and the Riverwalk itself. The staff was very welcoming and... More

Was this review helpful? Yes 1
See 8 more reviews by Kaiser_D for San Antonio
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Hotel Summarization (Beta)

What travelers say

  • River walk(15)
  • Valet parking(5)
  • Riverwalk area(5)
  • Free breakfast(4)
  • Nice hotel(4)

Additional Information about Four Points by Sheraton San Antonio Downtown

Address: 524 South St. Mary's Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Best Value Hotels in San Antonio
#42 Family Hotels in San Antonio
#77 Business Hotels in San Antonio
Price Range: $$
Official Description (provided by the hotel):
The new Four Points by Sheraton San Antonio Downtown puts you in the middle of the city. Located steps from the lovely River Walk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. ... more   less 
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Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown

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Four Points by Sheraton San Antonio Downtown
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