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SpringHill Suites by Marriott San Antonio Downtown

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524 South St. Mary's Street, San Antonio, TX 78205 (Formerly Fiesta Suites San Antonio Riverwalk)
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SpringHill Suites by Marriott San Antonio Downtown
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SpringHill Suites by Marriott San Antonio Downtown
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220 reviews from our community

Traveler rating
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    63
    30
    17
    11
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40
57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very helpful staff . Easy walk to many attractions. Breakfast was basic but very good. Staff answered all questions and if didn't know the answer researched to get answer. Parked car on Wednesday and walk to all sights of interest.Easy to get around. Loved that staff suggested their favorite local spots .

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Scott T, General Manager at SpringHill Suites by Marriott San Antonio Downtown, responded to this review

Thank you for sharing your experience at the SpringHill Suites San Antonio Downtown/Riverwalk Area through TripAdvisor. I am very pleased to see you enjoyed our great location, helpful staff and their suggestions on their favorite local spots. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we... More 

Christchurch, Canterbury, New Zealand
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really like this great value hotel. Shana in reception was amazing, helping me get settled after my luggage was left in Houston, friendly and welcoming. The rooms are large, there's a good breakfast on offer. It has everything you need and nothing you don't. Highly recommended.

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Scott T, General Manager at SpringHill Suites by Marriott San Antonio Downtown, responded to this review

Dear CHRISTINE, Thank you for sharing your experience at the SpringHill Suites San Antonio Downtown/Riverwalk Area through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team and especially Shana... More 

Cleveland
Top Contributor
249 reviews 249 reviews
56 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Recently updated hotel. Rooms are fairly clean (found crumbs in corner from former guests) & well-designed. Location is convenient to downtown & within 2 blocks of river walk. Major problem is plumbing - every time someone over & around us used any of the plumbing, we heard it!! Day & night! Good breakfast & nice lobby. There is a bar... More 

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Scott T, General Manager at SpringHill Suites by Marriott San Antonio Downtown, responded to this review

Dear Cleavland, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the SpringHill Suites San Antonio Downtown/Riverwalk Area. We appreciate your feedback and are delighted to hear that you enjoyed our great location. We see that there is room for improvement based on your feedback. Please accept our apology for not... More 

Mission, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 14, 2015

Hotel location was great. Its walking distance from the riverwalk and the downtown area. Also the rooms are very comfortable. Perfect for what its needed for. The room was very clean, comfortable and the staff was very friendly. Recommend staying at this place.

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Scott T, General Manager at SpringHill Suites by Marriott San Antonio Downtown, responded to this review

Dear Omar, Thank you for sharing your experience at the SpringHill Suites San Antonio Downtown/Riverwalk Area on TripAdvisor. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Houston, Texas
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

I stayed at Springhill Stes San Antonio for work. I arrived late Thurs but front desk was quick and pleasant even after dealing with lots of other check ins. I went to my room and it was clean and very large. 2Q with a separate seating area with lounger and pull out sofa bed. It also had a sink, small... More 

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Belton, Texas
Top Contributor
54 reviews 54 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 3, 2015

When considering price, location, cleanliness, friendliness and comfort, this is our favorite property in San Antonio. 1 block each from the Riverwalk, Majestic Theater, Swigs martini bar and 3 blocks from the Alamo and Rivercenter mall, you rest in the heart of San Antonio. One downside is a small pool which only has sun exposure approx. 2 hours per day.

Was this review helpful? Yes 1
Sugar Land, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

We recently stayed here and loved it. The room was very clean, quiet and spacious. Their breakfast was very good and plentiful. It was a very cold and rainy weekend so it was wonderful to come in from the outdoors to an open beverage bar with hot water for tea and cocoa to warm us up. The staff were very... More 

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1 review
2 of 5 stars Reviewed February 25, 2015 via mobile

The check in went smoothly then it all went down hill from there. The newly remodeled room had no tub which I can live with; but there was no hot water for even a shower. The night staff's only response was you can speak to a manager in the morning. The excuse was during the recent renovation they might have... More 

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LayneMatthews, Director of Marketing & eCommerce at SpringHill Suites by Marriott San Antonio Downtown, responded to this review

Jim B, I am so happy to know the mixing valve problem with your shower was quickly resolved and hot showers are free flowing now! We truly thank you for choosing our hotel and allowing us to be of service during your trip to San Antonio! Hospitably Yours, Layne More 

houston, texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2015

I would highly recommend this hotel. The rooms are large and clean, the reception area was nice. The breakfast was wonderful and the employees were very nice. This hotel is very close to the River Walk. I would definitely return to this hotel when we return to San Antonio.

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Houston, Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 15, 2015

Was just here last night and I was impressed with how clean and modern the remodeling was! The rooms were spotless The breakfast was very tasty with lots to chose from! The front desk staff was sometimes good and sometimes annoyed snd short. I needed change for a $100 and the lady immediately told me she had no change and... More 

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