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Hampton Inn & Suites San Antonio Northwest/Medical Center

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11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
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Hampton Inn & Suites San Antonio Northwest/Medical Center
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22 Reviews from our TripAdvisor Community

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Traveler rating
    14
    4
    1
    3
    0
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13
4
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
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  • All months
    (22)
  • Mar-May only
    (4)
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    (18)
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San Antonio, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff’s professionalism and attention to customer service was outstanding from the moment we entered the driveway of your hotel. The Lobby Staff was professional in appearance, warm and engaging in their greeting and interactions, and responsive and accommodating in their service. I was greeted and acknowledged as a Gold Hilton Hhonors Member and offered my complimentary member gift. The... More 

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5 of 5 stars Reviewed 4 days ago NEW

The hotel staff is excellent. They are courteous, helpful and cheerful. The rooms are clean and the hotel is in a great location. Breakfast was great and the lounge area is nice to relax with family members and others after a long day enjoying the city. Hotel is highly recommended.

Review collected in partnership with Hampton

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Dallas, Texas
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

great stay. It was only 1 night and they were hosting a family reunion but it did not affect my stay. Breakfast was great and no excuses were made. They have a beautiful suite. sink drainage slow in bathroom but overall beautiful hotel. I would definitely return. I didn't get to go to the pool but next time.

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Atlanta, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My siblings and I took our kids to San Antonio for a small vacation and chose this hotel for location convenience. The staff was absolutely AMAZING, the hotel was clean and well kept. However, there were several youth league basketball teams in the hotel that same weekend that let their players run wild and unsupervised the entire weekend. I would... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel because of my child having orientation at UTSA. The room was prepaid, but upon checkin the room I booked was not available. I didnot have to wait long because the front desk staff upgraded to a suite. The room was clean with a great location. The staff I dealt with was awesome and friendly. The only... More 

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Kirkland, Washington
2 reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We greatly appreciated Liz and Dorra (the breakfast staff) for accommodating the request for us vegetarians and vegans by making potatoes for breakfast throughout our 10 day stay. This made turned our breakfast experience from initial disappointment to grateful contentment. If you are vegetarian, request potatoes for breakfast. They are great! The pool is very small. It is maybe the... More 

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Richardson, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great breakfast, comfy beds, sweet staff, and we loved it!! The room had separate bathrooms and that was so nice. Everything was clean and immaculate! We love Hampton Inn and this one was no exception! We are very appreciative for the deal we got!

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San Antonio, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

My title says it all. This hotel charged way too much money for the size of the room, skant and poorly placed/built bathroom amenities/air conditioning unit, loud noises of room doors closing and the cheapest ceiling (upstairs guests walking, little or no noise insulation) I've ever experienced in a hotel. Staff was fair at best

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Norcross
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room was clean and well maintained, staff were pleasant and courteous. One staff member, Lucy, the front desk clerk on the night shift was exceptional. Complimentary breakfast was good, not the best. Some of the hot items appeared to be overly "nuked" Family oriented hotel, so at times could hear noise from the hallway, (children), but nothing serious or overly... More 

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Houston, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Brand new Hampton Inn, so really well appointed, the rooms are excellent, even better than some of the Hampton's I have stayed in recently. The staff is clearly still pretty new, but really were very helpful. The breakfast is excellent, really good selection. everything really clean and tidy.

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