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Hampton Inn & Suites San Antonio Northwest/Medical Center

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11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Hampton Inn & Suites San Antonio Northwest/Medical Center
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Ranked #152 of 352 Hotels in San Antonio
A recent review
4 of 5 stars Reviewed November 6, 2014
Rick H The Woodlands, Texas
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67 reviews from our community

Traveler rating
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    9
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    6
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29
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Housekeeping FAIL! Room was clean, bed was filthy! Pasta stains on the comforter (I didn't eat pasta) snot wiped on side of bed (disgusting) mold, dirt, filth on far side bed skirt. Housekeepers are not paying attention, are cutting corners and head housekeeper isn't inspecting work or beds. The blame falls on management as this is unacceptable and makes me... More 

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The Woodlands, Texas
Top Contributor
102 reviews 102 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 6, 2014

First time I stayed here - my usual hotel at the RIM was booked so wanted to stay close to what I know. What a fantastic hotel, great price, nice staff - I will be back that is for sure. Looks like it will become my new regular as I stay in the area

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Glenside, Pennsylvania
Top Contributor
64 reviews 64 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 1, 2014

Booked this room at a pretty low rate compared to others used before in the area, so I was a bit wary. Everything turned out to be quite good though. Room was bright and spacious; very high ceilings for what its worth. Service at the desk was good at the desk and got me switched out of the accessible room... More 

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houston, texas
1 review
4 of 5 stars Reviewed September 30, 2014

We came to visit my son at utsa and changed our reservation to stay here. It is convenient, althiugh not as close at the drury in ir others at the rim, by driving 2 miles down the road, we saved over $30 and got breakfast included. Oh, the room is very spacious and has 2 sinks. Perfect for multiple people... More 

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Top Contributor
51 reviews 51 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 21, 2014

My wife and I stayed at this location for three weeks with our kids. And contrary to what one would think would happen with that many people cooped up in a hotel room for three weeks, it was actually tolerable. And it was that way for a couple of reasons: 1) God is good; and 2) the hotel was excellent.... More 

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Arlington, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 14, 2014

We are Marriott Reward members and stay at a lot of Marriott Brand Hotels. We stayed in this Hotel back on August 1, which as usual, they provided us a very nice room and we "almost" enjoyed our stay. We were awoken the next morning by a phone call from the front desk asking us to come meet with a... More 

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Victoria, Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Really like this brand of hotel for the family. We arrived late and the attendant was very nice. The room was really nice for my family of 5. Only problem was we forgot our portable charger for our phones when we checked out. We "know" it was in there. We we called back to retrieve it to go back and... More 

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1 review
5 of 5 stars Reviewed September 3, 2014

This place looks the same as it did years ago. It has a brand new look, smell and feel to it. The service is great upon being greeted upon checking in and checking out. The pool was always stocked with towels as well as the rooms. There is always fresh coffee for free with french vanilla creamer. A guy named... More 

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Victoria, Texas
1 review
1 of 5 stars Reviewed August 7, 2014

my family and i always stay at these springhill suites near six flags and the one in downtown.both times out veichle has been a target for crooks. our first stay our spare tire was stolen,now this time it was almost stolen but do to the fact that now we have a lock on the spare tire the crooks were unable... More 

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Sherman, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

this is a great place to stay when visiting Fiesta Texas in San Antonio. Close and they were super to the kids....except for checking in a large group at 1:30 in the morning that were very loud....they were very loud inside and out I think this group woke up the entire hotel..... I would hope in the future they would... More 

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