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Hampton Inn & Suites San Antonio Northwest/Medical Center

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11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
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Hampton Inn & Suites San Antonio Northwest/Medical Center
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77 Reviews from our TripAdvisor Community

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Traveler rating
    26
    22
    10
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    5
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36
9
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (18)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (8)
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Fort Worth, United States
5 of 5 stars Reviewed 2 days ago NEW

This Hampton felt brand new! Beds, pillows, everything was exceptional! I always book Hampton's because I know what I will always get! This Hotel was right next to the freeway with easy access, but quiet enough not to notice any noise.

Review collected in partnership with Hampton

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Dayton, Minnesota
5 of 5 stars Reviewed 3 days ago NEW

My flight got canceled at the last minute so I had to rent a car to drive to Texas from Minnesota. I called the hotel and spoke to Lucy and after hearing about our predicament, she said she would say a prayer that our family would arrive safely via vehicle. She was so welcoming once we got there and greeted... More 

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El Paso, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is ideally located, it's brand new and the staff is wonderful. This trip was a family occassion for my son's graduation in San Antonio and this hotel was perfect for us as I was traveling with elderly family members and we were all treated very well!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 weeks ago

The manager of this location was not very professional or receptive of her guests. We reported excessive noise coming from the room above us - kids jumping and running around and the manager did not do anything about it. The manager actually did not even speak to us directly and avoided us when we checked out - bad people skills... More 

Review collected in partnership with Hampton

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El Paso, TX, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly, attentive and customer centered from the front desk to the staff members you meet in the hallways. They know how to make you feel at home. I was amazed at how quiet the room was - they were fully booked.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

This is no longer a spring hill suits. It's now a Hampton Inn under the Hilton umbrella. I'm a diamond with Hilton so I can say it's not your typical Hanpton Inn. Rooms are smaller and have a split bath set up. Everything about the hotel is smaller than a usual Hampton set up. The pictures on trip advisor are... More 

Was this review helpful? Yes 1
Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very satisfied with the prompt and friendly service we received when checking in. Our room was nice and clean and had plenty of space to really enjoy and relax. The bed was wonderful. The internet connection was a bit difficult to connect to but that did not take away from this very nice hotel. Definitely would stay again... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel with a European feel due to the bathrooms having sliding doors and are split with shower/sink and sink toilet separated. You can either get a shower with tub or a walk in shower. The gym is adequate with 2 treadmills, 1 elipticle, 1 bicycle, and free weights. Beds were comfortable and inviting and the rooms had modular... More 

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Was this review helpful? Yes 1
Laredo, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2015

Staff was friendly and alert to all request in all departments needed extra blankets and the guy at night more than obliged me he not only brought us the blankets but extra pillows and towels for our boys. it was like he read our minds because i forgot to to ask for those things. :)

Was this review helpful? Yes 2
dallas
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 27, 2015

We stayed at this property over Memorial Day weekend. The place was a complete dump. Service was poor, property was dirty, breakfast was disgusting and the lobby was complete chaos the whole time. I would recommend walking across the street to any one of the three Marriott properties if you're wanting to stay in this area.

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26 photos of this hotel

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Business center/function rooms (2)
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Other (2)
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