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All 347 San Antonio hotels

Courtyard San Antonio Six Flags at The RIM

3.0 of 5 Hotel   |   5731 Rim Pass Drive, San Antonio, TX 78257 (Northwest Side)
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Ranked #68 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
robalex69 Laredo, Texas
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73 people have reviewed this hotel

Traveler rating
    35
    23
    9
    3
    3
See reviews for
25
8
3
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New Haven, Connecticut, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Poorest communication from staff from any Marriott I have ever stayed at. Great confusion while checking in and they did not know what rooms had adjoining doors or not. They had a map but evidentially it was not correct. Seems like that would be a simple thing to update. Toilet handle did not work so evidentially they did not clean... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

DBtravels2much, Thank you for bringing your concerns to my attention. We always try to exceed guest expectations and sincerely apologize for the areas we fell short of this goal. Your comments have been shared with our staff and additional steps will be taken to prevent future occurrences. We hope you'll consider giving us another opportunity to share our improvements. Thank... More

Laredo, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I was very pleased with the cleanliness and comfort of this hotel. The staff was friendly and accommodating to our needs. The location is excellent. There are many stores and nice restaurants in the area. I would definitely stay again.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

robalex69, Thank you for writing a review of your Courtyard San Antonio experience. It's fantastic to hear about the level of comfort and cleanliness you experienced during your stay, and we're' glad our location added convenience to your travels. We look forward to your next visit and thank you again for writing. Sincerely, Troy Chontas, General Manager More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for 7 days at the Courtyard San Antonio. Our stay was fantastic-The service was impeccable, the room was very big and extremely clean. The location of this hotel met our needs since our son played in a tennis tournament at UTSA and we were very close to the Cantera Mall. We visit San Antonio twice... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

Rick M, We're happy to hear from you and thank you for your review. We appreciate you selecting our hotel while attending your son's tennis tournament at UTSA, and we're glad our accommodations, service, and location all met your travel needs. We look forward to welcoming you back as our guest again at Courtyard San Antonio. Thanks again. Sincerely, Troy... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Definitely enjoyed the friendliness, and cleanliness. It was good place to feel comfortable after running around all day in San Antonio/Boerne area. We enjoyed our stay here, and was greeted immediately. The front desk ladies were all very sweet. We stayed on the third floor, and thought maybe a handicapped room would suit our needs. Yet it felt a little... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

ariaslei8, Thank you for sharing your kind comments regarding the friendliness and cleanliness that you experienced at Courtyard San Antonio. I’m sorry for the maintenance issue you encountered and I’m glad our staff promptly attended to the problem. We’re happy to hear you’ll be returning for another visit in the future. We look forward to seeing you again! Sincerely, Troy... More

Kissimmee, Florida, United States
Top Contributor
96 reviews 96 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 19, 2014

We love Courtyards - and always pick there if we can. Unfortunately, this one did not meet the standards of many of the others we have visited. The good - awesome staff. Very nice and helpful. The room was clean. The not-so-good: The Bistro seemed understaffed, and under managed. The girl working was great - but the manager never delivered... More

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

William G, Thank you for sharing feedback from your stay. I appreciate you recognizing our helpful staff and clean accommodations even though we fell short of meeting your expectations in other areas of your stay. We are removing the tags on equipment that is in the public view. Back in 2011 we had moved to an electronic version of a... More

San Jose, Costa Rica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2014

Very good service, very attentive people, the hotel is new, or very "young" and is very confortable. For business all the extra are ok, the space of the room, the quality of internet and the cable tv offer great.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

FFerlini, We appreciate your complimentary feedback from your visit to Courtyard San Antonio. It's fantastic to know our level of service and comfort made for a great stay. We hope to see you back on property in the near future. Thank you again for writing. Sincerely, Troy Chontas, General Manager More

Bellaire, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

Hotel appeared to be relatively new. Had a solid stay. room was comfortable and had all needed amenities. The front desk was very helpful in locating toiletries for me. They gladly called their sister hotel next door for needed items

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

johnnyo111, Thank you for choosing to stay with us at Courtyard San Antonio. We appreciate your complimentary feedback on our comfortable accommodations and helpful staff. We hope to see you back on our property in the near future. Thank you again for writing. Sincerely, Troy Chontas, General Manager More

Tyler, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

The woman at the front desk had such a bright and bubbly personality. Her friendly attitude and warm smile certainly helped change the course of an afternoon plagued with travel problems. The modern look of the hotel and its amenities made me feel like I was getting a great value for my dollar. Room was plush, clean, and the bed... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

Lane L, Thank you for sharing feedback on the quality service and amenities you experienced at Courtyard San Antonio. I will be sure to share your nice comments with our entire team as they work hard to ensure our guests feel at home with great food. We hope to have you as our guest again in the future. Thank you... More

Cypress, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2014

I stayed at the Courtyard on Feb 24 traveling for business. The staff were extremely friendly and helpful. The rooms were spotless. The location was excellent...shopping and dining within walking distance. Easy access and free parking. I will stay here again.

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

David B, We appreciate your patronage while traveling for business, and thank you for writing a review about Courtyard San Antonio. We're thrilled to hear our level of service and cleanliness, combined with our excellent location, made for such a great experience. We look forward to having you as our guest again in the future. Thank you once again for... More

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

I stay at this hotel very often on business. The rooms are nice and very clean. The best part of the hotel is the staff. The entire staff from the people who check you in to the waiters, bartenders, cleaning people, everyone, are nice, friendly and very helpful. This is the only place I ever stay in San Antonio unless... More

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Courtyard San Antonio Six Flags at The RIM, responded to this review

Ronnie L, Thank you for your review and continued patronage with us at Courtyard San Antonio. I especially appreciate hearing how great our staff is in consistently delivering excellent service. Please continue to make us your number one choice hotel in San Antonio. We look forward to seeing you soon. Thanks again! Sincerely, Troy Chontas, General Manager More

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Additional Information about Courtyard San Antonio Six Flags at The RIM

Also Known As:
Courtyard San Antonio 6 Flags At The Rim
Courtyard San Antonio Six Flags At The Rim Hotel
Courtyard San Antonio Six Flags At The Rim Hotel San Antonio
Address: 5731 Rim Pass Drive, San Antonio, TX 78257
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#68 Top resorts Hotel in San Antonio
#68 Luxury Hotel in San Antonio
#71 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Antonio Six Flags at The RIM 3*
Official Description (provided by the hotel):
You've arrived at a whole new kind of stay at Courtyard by Marriott San Antonio Six Flags at The RIM hotel. The thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi. This San Antonio hotel is near Six Flags Fiesta Texas, Camp Bullis Military Training Base, The Shops at La Cantera, and is just minutes to other fantastic San Antonio attractions like SeaWorld, The Alamo, The Riverwalk, University of TX San Antonio (UTSA), and the San Antonio Zoo. Relax, socialize or stay productive in our inspired public areas with media pods and free Wi-Fi, The Bistro and more. Unwind in our outdoor pool or fitness center at the Courtyard San Antonio Six Flags. Relax and enjoy a reasonably priced breakfast or dinner, Starbucks coffee or cocktail in The Bistro. We look forward to providing you the superior service you deserve here at the Courtyard San Antonio Six Flags at The RIM hotel. ... more   less 
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