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All 353 San Antonio hotels

Holiday Inn San Antonio NW - Seaworld Area

3.0 of 5 Hotel   |   10135 State Highway 151, San Antonio, TX 78251 (Far West Side)
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Ranked #134 of 353 Hotels in San Antonio
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A recent review
3 of 5 stars Reviewed August 10, 2014
Jorge O Harlingen, Texas
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156 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Dallas
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a decent place if you only expect a place to lay your head and shower. The grounds are nice and it is pet friendly (which is why we chose it). Now for the not-so-great parts. I understand that there are a lot of children there for Sea World, but that meant that we didn't sleep much or well... More

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for taking the time to share your candid comments on your recent stay. While we’re glad you appreciated certain aspects of our hotel, including our pet friendly policies, we do regret if everything wasn’t satisfying for you. We apologize for the housekeeping and AC issues, and we wish we could have assisted you on these items during your... More

Frisco, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 10, 2014

A few days ago I took my 2 year old to Sea World. We stayed at this hotel because it was close and I have enjoyed other Holiday Inn Hotels. I began having problems the moment I tried to make reservations. We Wanted a room with a king bed but they would not do that since there would be 3... More

Was this review helpful? Yes 1
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for sharing your thoughts. It seems we missed the mark when it comes to some issues for you and for that we are sincerely sorry. Service is very important to us and it’s regrettable if you experienced anything other than our very best. It’s never our intent for a guest to feel disappointed in any way, and we... More

Harlingen, Texas
1 review
3 of 5 stars Reviewed August 10, 2014

Good: Location, free SeaWorld shuttle, lobby looks nice, convenient bars at lobby and pool area, parking. Bad: Stained bed comforter and sheets, stained window curtains, bath curtains with mold and stains, service was poor. Hotel management should pay attention to little details, unacceptable mold and stains. These are issues easy to fix.

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are thoroughly troubled by the details you provided on some housekeeping issues in your guest room. Please know this is not our usual high standard, and your comments and photos will be shared with our housekeeping management. We urge our guests to let us know right away if something is not right, so that we may assist immediately during... More

Crosby, Texas, Usa
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2014

We took our 15 and 8 year old grandsons to San Antonio to go to Sea World and the Alamo. We decided on this hotel as it was one of the hotels included with Sea World Packages available on the Sea World WEB Site. We chose the Play and Dine Package as we had heard the food and drinks were... More

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HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for making Holiday Inn San Antonio NW a part of your special trip with your grandsons. We’re glad you enjoyed so many aspects of our hotel and amenities including our free shuttle and our pools. All of our associates will be happy to know you found them accommodating. We’re glad you were satisfied with your stay and invite... More

Senior Contributor
28 reviews 28 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 7, 2014

Found a Group on for Holiday Inn. Included voucher for 2 drinks from the Sports Bar and breakfast vouchers. Usually when we stay in hotels the breakfast consists of a Texas waffle or stale bagels and dry cereal. Not the case at Holiday Inn Sea world!!! Great breakfast buffet with eggs, bacon, sausage, pancakes, lots of fruit options as well... More

Was this review helpful? Yes 1
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Breakfast is so important while traveling, and we’re glad to provide our guests with the abundant breakfast buffet you enjoyed. Sounds like your trip to Holiday Inn San Antonio NW suited you perfectly, and that makes all of us happy. It’s wonderful you could enjoy our pools and hot tub, and that you found our customer service so good. We’re... More

2 reviews
4 of 5 stars Reviewed July 31, 2014

Stayed here for 2 nights with my family while visiting SeaWorld. Hotel staff very helpful and courteous. Room was spacious and clean. Only issue was the shower seemed to leak a lot of water. Our kids loved the outdoor pool area. Hotel restaurant was good. We had free breakfast buffet included in our package and our kids ate free for... More

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for your glowing review of Holiday Inn San Antonio NW. We’re thrilled you are so happy with our hotel that you have chosen to stay here again. From your spacious room to our hotel amenities, it’s delightful you and your family had such a great visit. We apologize for any inconvenience you encountered with our elevators. We’re glad... More

Scottsdale, Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 22, 2014 via mobile

Close to sea world with free shuttle. Shuttle staff very nice! The rooms are in rough shape. Toilet paper holder falling off the wall. Paint missing and some black stuff on the walls of the shower. Breakfast was expensive. Won't go back.

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for sharing your thoughts. While we’re glad you enjoyed our free shuttle to Sea World, and you appreciated the kind service of our staff, it seems that we missed the mark when it comes to some details in your guest room, and for that we are truly sorry. Your comments will be shared with our maintenance associates so... More

Fort Worth, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

I stayed at this hotel with my young son so we could go to Sea World. Normally the hotel is out of my budget, but I found it on a discount website for only $99 a night. The room was gorgeous and the staff was kind. The refrigerator was perfect for storing water and Gatorade so that my son could... More

Was this review helpful? Yes 1
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for your detailed review of Holiday Inn San Antonio NW. From the free shuttle we offer to Sea World, and all of our luxurious amenities, we’re delighted to have provided such a memorable visit for you and your son. We’re glad you made use of our swimming pools, and how much you appreciated your accommodations and refrigerator. All... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 8, 2014

This hotel is the closest / nicest hotel in west San Antonio. . If you are not staying at Riverwalk u must stay here. Breakfast is delicious, pool area is awesome. Rooms with fridge an microwaves. It was VERY accommodating while in Sea World area . Very close to Air Force base. My family loved it.

Was this review helpful? Yes 3
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thanks so much for sharing your awesome review of Holiday Inn San Antonio NW. It was a pleasure to provide you with such a memorable visit. From our delicious breakfast, to our pool area, and our well-appointed guest rooms, sounds like your stay perfectly met your needs. We hope you will return for another visit in the future. More

Tomball, Texas
1 review
5 of 5 stars Reviewed July 7, 2014

I have to say that our 4th of July weekend stay at the Holiday Inn San Antonio NW/Seaworld area was spectacular, from their front desk welcoming reception when we arrived, to their happy go lucky waiters/waitresses at their morning buffet, it seemed at this hotel everyone working there tried their very best to make customers feel right at home. Lucy... More

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are elated that we were able to provide you with such a positive and memorable experience at Holiday Inn San Antonio NW. It is delightful your holiday weekend with us was spectacular, and that you would recommend our hotel to other families. We’re so glad our customer service, our convenient shuttle to SeaWorld, and our helpful dining staff all... More

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Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio

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