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Holiday Inn San Antonio NW - Seaworld Area

3.0 of 5 10135 State Highway 151, San Antonio, TX 78251
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Holiday Inn San Antonio NW - Seaworld Area
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Holiday Inn San Antonio NW - Seaworld Area
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163 reviews from our community

Traveler rating
    55
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    30
    17
    11
See reviews for
102
18
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (163)
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    (40)
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    (59)
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    (35)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

Great location and extremely accommodating. Digna Cohen their Catering and Group Sales Manager went above and beyond to make sure we received everything we were looking for our company's event. Everything was great, from food, to space, to decoration details. I will definitely keep them in mind for future events for our company functions or personal.

Was this review helpful? Yes
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Larry G, It was very gratifying to read that your company function was a great success and that Digna made sure everything was perfect. We appreciate the business and look forward to serving you in the future. Happy Holidays, Shawn Kenworthy More 

Atlanta, GA
Top Contributor
61 reviews 61 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 19, 2014

Chose this location based on the closeness to my in-laws house. Stayed here overnight after arriving late from SAT airport. Check-in was pleasant experience. The lady thanked me for being a loyalty member. Check-out was smooth by Meredith. Came back to the hotel because I forgot a set of clothes, they were quickly recovered and placed in a bag. Spoke... More 

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

It was our pleasure to welcome you to Holiday Inn San Antonio NW, and we greatly appreciate your wonderful feedback. We’re glad our central location made it easy for you to visit family members. All of our associates are dedicated to providing exceptional guest service, and we will be sure to let them know how much you appreciated them, especially... More 

1 review
3 of 5 stars Reviewed November 4, 2014 via mobile

We stayed for our sons BMT graduation. Rooms were nice. Coffee maker in the room did not work and they never came to fix it. There were sticky hand prints on the wall. It was easy to get to and from the base from here and had food places and a movie theater near by. I stay at many holiday... More 

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for sharing your thoughts. We were glad to welcome you recently, but we do regret if your accommodations did not impress you in every way. Your comments will be shared with our housekeeping associates so that we may review our commitment to top notch customer service. While we’re happy you enjoyed certain aspects of your stay, we hope... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

My family of 5 stayed here for 20 days... (A 10 day trip- two times) and it was excellent. The staff at the restaurant were very hospitable and the food was great. Also, kids eat free every day at the restaurant! The kids really enjoyed the nice pool area... Clean rooms!! Hope to stay again!

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HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thanks so much for your glowing review of Holiday Inn San Antonio NW. It was truly a pleasure to host you and your family for your two extended trips, and we couldn’t be happier everyone in the family enjoyed our hotel, pool and dining. We hope to see you all again very soon. More 

Brazoria, TX
Top Contributor
59 reviews 59 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 22, 2014

This hotel seems to be a favorite for families headed to Sea World. A choice of pools also helps keep the kids happy. We had an Executive King room. It included a small fridge, microwave, coffee maker, iron and board, and hair dryer. But lacking was an in-room safe. The room has a card reader inside the door which is... More 

Was this review helpful? Yes 1
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

It was a pleasure to welcome you to Holiday Inn San Antonio NW. We’re happy you enjoyed your king room and its amenities. Our green initiatives help us conserve energy across the hotel. The comfort of our guests is a top priority, and we’re grateful to have achieved that for you. We invite you back in the future. More 

DFW
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 30, 2014

Stayed 4 nights and definitely recommend. Large bathroom, double room had 2 comfortable queens with fridge and microwave. Free shuttle to Sea World, 15 min drive to downtown. Indoor and outdoor pools with hot tub. Our room was very quiet even on weekend. Dining nearby.

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

It was a pleasure to welcome you recently. We greatly appreciate your kind review of Holiday Inn San Antonio NW. Sounds like your guest room suited you perfectly for your four-night stay and that makes us happy. Our central location is close to not only Sea World but numerous other attractions in the San Antonio area. We hope to welcome... More 

North Richland Hills, TX
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 22, 2014

Stayed there for 2 nights with a Groupon my daughter bought. First issue was she were charged more for the Groupon than what was advertised but that's another story. The Groupon said we got free breakfast and drinks at the bar. We received neither. When we checked in (late at night) the clerk knew nothing about these. They didn't even... More 

Was this review helpful? Yes 1
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for sharing your feedback. We’re glad you enjoyed aspects of your recent stay, however, we would like to take this opportunity to sincerely apologize. We recognize the error we made in neglecting to provide you with vouchers you should have received as part of your deal and hope you will accept our heartfelt apologies for this oversight. Would... More 

Dallas
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 1, 2014

This is a decent place if you only expect a place to lay your head and shower. The grounds are nice and it is pet friendly (which is why we chose it). Now for the not-so-great parts. I understand that there are a lot of children there for Sea World, but that meant that we didn't sleep much or well... More 

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for taking the time to share your candid comments on your recent stay. While we’re glad you appreciated certain aspects of our hotel, including our pet friendly policies, we do regret if everything wasn’t satisfying for you. We apologize for the housekeeping and AC issues, and we wish we could have assisted you on these items during your... More 

Frisco, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

A few days ago I took my 2 year old to Sea World. We stayed at this hotel because it was close and I have enjoyed other Holiday Inn Hotels. I began having problems the moment I tried to make reservations. We Wanted a room with a king bed but they would not do that since there would be 3... More 

Was this review helpful? Yes 2
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for sharing your thoughts. It seems we missed the mark when it comes to some issues for you and for that we are sincerely sorry. Service is very important to us and it’s regrettable if you experienced anything other than our very best. It’s never our intent for a guest to feel disappointed in any way, and we... More 

Harlingen, Texas
1 review
3 of 5 stars Reviewed August 10, 2014

Good: Location, free SeaWorld shuttle, lobby looks nice, convenient bars at lobby and pool area, parking. Bad: Stained bed comforter and sheets, stained window curtains, bath curtains with mold and stains, service was poor. Hotel management should pay attention to little details, unacceptable mold and stains. These are issues easy to fix.

Was this review helpful? Yes
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are thoroughly troubled by the details you provided on some housekeeping issues in your guest room. Please know this is not our usual high standard, and your comments and photos will be shared with our housekeeping management. We urge our guests to let us know right away if something is not right, so that we may assist immediately during... More 

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Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Hotel Style:
#93 Business Hotel in San Antonio

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