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The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel

3.5 of 5 705 E Houston St, San Antonio, TX 78205 (Formerly Emily Morgan Hotel)
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Certificate of Excellence 2014
The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
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The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
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605 reviews from our community

Traveler rating
    341
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    53
    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
See the most recent reviews
Fall River, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend the Emily Morgan for its location, its cleanliness, good food and warm and welcoming staff. A city bus, a post office are next door, added conveniences to exploring San Antonio and sending home post cards. The art museums and the Natural History Museum are readily available from this location as well as the Alamo (next door),... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So first let me say I absolutely love this hotel, it is absolutely beautiful, the staff is always nice and the location is perfection. Unfortunately I had a few issues this last visit. I stayed in room 1008, the fridge smelled like something had been spoiled in there for a couple of months, the radio didn't work (no biggie), but... More 

Was this review helpful? Yes
Julie N, Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Kcv1976, Thank you for taking the time to leave us feedback from your stay. I apologize for the issues you encountered. We will address these with our team. We appreciate the fact that you will considering staying with us again. Please let us know when you will be returning so we can make it extra special. Thank you again... More 

Houston, Texas
Top Contributor
104 reviews 104 reviews
47 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night in the Emily Morgan in Jan. Our room was nice, especially the bathroom. The hotel is older, but has been refurbished. Our room was at the end of the hall, so we got no noise from other rooms. The staff was friendly and very helpful, especially with directions. Breakfast was excellent, especially the house-made granola. Service... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a very beautiful and cool hotel, with lots of history. The location is great--downtown San Antonio across from the Alamo and near to the Riverwalk. Staff was helpful and friendly. There is so much to do in the area and this Hotel puts you right in the middle of it all.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Houston, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

Our room was so small, we had less than 4 feet on each side of the bed so tight that my husband and I could not even pass each other in the same space. The room was smaller than the smallest room we've had in either New York or Europe. Being a Hilton Gold member, they would not give us... More 

Was this review helpful? Yes 1
Julie N, Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Msparro, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the... More 

New York City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect, tastefull facility. Character, charm, location, cleanliness all was 4+ star. Valet parking to check out, the staff were all in tune with hospitality professionalism. Excellent location walking distance from everything.

Was this review helpful? Yes 2
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I booked a room overlooking the Alamo and my 5 and 7 year old loved it. The hotel is dated but clean. They only problem I had was with valet, I checked in Sunday afternoon 12-28 and I know it's just after holidays but the poor valet person was by herself and was getting slammed. She seemed calm which was... More 

Was this review helpful? Yes 1
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On our 4th post-Christmas trip to San Antonio, we stayed for the first time at the Emily Morgan. We were intrigued by the location, history and reviews of the hotel. I can tell you that the staff was very pleasant -- and the reason for three stars instead of two (especially Ginger, at the front desk) but the accommodations were... More 

Was this review helpful? Yes 1
Julie N, Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear cpikefuentes, Thank you for your feedback. We will address these concerns with the appropriate team leaders. We apologize for the issues you experienced. Thank you for taking the time to write a review, your comments help us to improve our hotel. More 

Austin, United States
1 review
4 of 5 stars Reviewed December 23, 2014

We actually really loved the hotel and the staff was superb while we were there. However, two things were very disappointing. First, the concierge never returned our phone call. The second and perhaps biggest disappointment was that we left two unopened bottle of wine along with two glasses and other items to go with it that were a gift. I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Julie N, Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Cindy M, Thank you for staying with us and your review. We do apologize that items were lost in your room. We will review our process to see where we could have done better to communicate and to avoid items being unintentionally thrown away. Thank you for your feedback. More 

Austin, Texas
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 22, 2014

It was great to stay in a well-kept hotel with an interesting history, not to mention right next to the Alamo. The room was spotless, beds were fabulous, and the view with Christmas lights and tree in Alamo Plaza was beautiful. I've stayed here before and always enjoy the character of the place. Staff was very friendly and accomodating as... More 

Was this review helpful? Yes 1
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Additional Information about The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel

Address: 705 E Houston St, San Antonio, TX 78205 (Formerly Emily Morgan Hotel)
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel 3.5*
Number of rooms: 177
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Also Known As:
Emily Morgan San Antonio
Hotel Emily Morgan
Emily Morgan Hotel
Hotel Style:
#14 Business Hotel in San Antonio
#17 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio

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